Incredible Connection may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.
Incredible Connection chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the Oaks, 6 Mellis Road, Rivonia, Johannesburg, South Africa, with a copy to be sent to firstname.lastname@example.org.
These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.
When you visit the website or send e-mails to Incredible Connection, you consent to receiving communications from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communications sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".
15.1 Incredible Connection Products & Availability
15.1.1 Stock availability Stocks of all goods on offer are limited. Incredible Connection shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Incredible Connection be unable to fulfill any order placed by you at the advertised price due to stock having sold out, Incredible Connection will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy")
15.1.2 Errors Please note that although Incredible Connection endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Incredible Connection for a full refund within 7 days of delivery. Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).
15.1.3 Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.
15.1.4 Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.
15.2 Agreements of Sale
15.2.1 Placing a product in a shopping basket without completing the purchase cycle does not constitute:
18.104.22.168 an agreement of sale; and/or
22.214.171.124 an order for such product, and as such, Incredible Connection may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
15.2.2 An agreement of sale only comes into effect if and when:
126.96.36.199 you electronically submit a properly completed order for one or more products in your shopping basket; and
188.8.131.52 payment is either authorised, or received by Incredible Connection in its bank account.
15.3 Termination of Sales & Cancellation of Orders
15.3.1 By Incredible Connection: Incredible Connection reserves the right, for purposes of preventing suspected fraud , to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.
15.3.2 By You: Save for certain exceptions , and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.
15.4 Amounts Payable by You
15.4.1 Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.
15.4.2 Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.
15.4.3 Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.
15.4.4 Import Duties Import duties may be payable by recipients of goods in foreign countries. Incredible Connection does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.
15.4.5 Errors Incredible Connection shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.
15.5 Payment Methods
Subject to the exceptions listed below, your payment for any products ordered from Incredible Connection must be made to Incredible Connection's bank account in any one of the following ways:
15.5.1 Credit card payments
The website accepts Credit Card payments which include Master Card, Visa, Diners' Club and American Express. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by incredible connection are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.
15.5.2 Bank deposits & Electronic Funds Transfer
Should you choose to pay via a bank deposit or Electronic Fund Transfer, instructions will be emailed to you regarding the manner in which monies must be deposited into Incredible Connection's bank account and it would be subject to the following rules:
184.108.40.206 the exact amount must be paid;
220.127.116.11 in the case of a direct deposit, the deposit amount must be in cash as cheques are not accepted;
18.104.22.168 the payment must be identified by supplying the order number and surname in the reference section of the deposit slip or on the electronic transfer; and
22.214.171.124 your order will be cancelled if you choose to pay by bank deposit and the amount due is not paid within 5 business days.
15.6.1 The Delivery option only commencers once the order has been verified and settled and an order will only be defined as "settled" once payment has been received by Incredible Connection and the validity of the payment and identity of the purchaser is verified;
15.6.2 The same day delivery option needs to be paid for and settled as described above by 10h00 on a week day to be received the same day. If settled, as described above, after 10h00 or on a weekend or public holiday, delivery will take place the following Business day. Same day delivery options only apply to major centres (Areas or Cities). Out-lying areas will receive delivery the following the verification and settling of the transaction.
15.6.3. Deliveries are done between 08h00 and 17h00 on weekdays where such day is a Business day and not a public holiday. Deliveries are not done on weekends.
15.6.4 All deliveries are done by RAM Hand-to-Hand Couriers or our Incredibles On-Site agents.
15.6.5 Please note that you will be required to produce your Identity Document upon delivery.
15.7 Purchasing Televisions.
15.7.1 A valid TV license will be required in order to complete your purchase of this product.
15.7.2 You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book and TV license, before we can dispatch your order.