Alienware’s new 24.5-inch Gaming Monitor packs premium gaming performance features into a
captivating display. Featuring iconic Alienware design, custom AlienFX lighting, 240Hz refresh rate
with 1ms response time, and NVIDIA G-SYNC™ technology with Ultra Low Motion Blur technology
for smooth responsive gameplay.
See gaming differently with NVIDIA G-SYNC™.
This breakthrough display technology eliminates
screen tearing and minimizes display stutter and
input lag to deliver the smoothest, fastest, most
breathtaking gaming—and a serious competitive
edge. *This feature only works if your PC comes
equipped with compatible NVIDIA graphics cards,
and your monitor is connected to your PC via
Alienware Design & AlienFX:
Designed for the enthusiast, the AW2518H
delivers a futuristic style and precise form with
Customizable AlienFX™ lighting provides a
personalized, dynamic look to make your monitor
reflect your style and deliver deeper immersion in
the game with in-game lighting effects
Ultrathin bezels elevates the game by enabling a
seamless multi-monitor set-up.
240HzRefresh rate & 1ms response
Lightning-fast 240Hz native refresh rate
combined with1ms response time delivers
buttery-smooth gameplay with virtually no
These features allow mouse tracking,
aiming, and flick shots to be that much
easier for fast-paced action games like firstperson
shooters, racing, sports and realtime
Built for incredible speed and accuracy
because every millisecond counts.
» The Iconic Alienware Design will take your experience to a higher level with strong, confident and bold
appearance that you’ve been accustomed to with the Alienware platforms
» Customizable AlienFX™ lighting provides a personalized, dynamic look to make your accessories reflect
» Immerse yourself deeper in the game with in-game lighting effects with AlienFX™ - Designed with
optimized RGB-LED enabled AlienFX lighting and now supported on over 145 games with the option to
create and download unique themes
» Native 240Hz refresh rate to have clear and sharp graphics. A display with higher refresh rate will allow the
game to have more frames per second and will look smoother
» Experience fast and responsive gameplay with virtually no input lag at an extremely rapid 1ms response
time. The lower the number, the faster the monitor can display your actions. It's vital to have a monitor that
can keep up with your actions because every millisecond counts
» See gaming differently with NVIDIA G-SYNC™. This breakthrough display technology eliminates screen
tearing and minimizes display stutter and input lag to deliver the smoothest, fastest, most breathtaking
» NVIDIA Ultra Low Motion Blur technology enables object in motion to look sharper than they do during
» Specific gaming On-Screen-Design (OSD) to keep your user experience in the gaming theme.
6 preset modes (3 customizable) found on the monitor’s OSD enables the convenience of getting optimized
game visuals without having to manually adjust screen settings every time you play your game.
» Display Alignment: When activated, three lines appear on all four sides of the monitors in order to eliminate
any guesswork in a multi-display set-up
» 4-ways full adjustability delivers better comfort for long hours gameplay
» Concealed cables management solution to keep an organized gaming station with clean design
» Stand legs made of full single diecast metal for a more durable and stable stand
4x USB3.0 (1x 10W PD) downstream, 1x USB3.0 Upstream
Audio Out, Headphone jack.
Gaming-centric On-screen Displays (OSD)
» Our new Alienware monitors comes with a gaming-centric menu settings that not only has a gaming visual
user interface but also a dashboard to show the status of key functions.
4 Personalizable shortcut keys allows a
feature to be chosen from the following
modes and set as a shortcut key:
(Preset Modes, Game Enhance Mode,
Dark Stabilizer, Brightness/ Contrast,
Input Source or Volume).
Key enhanced gaming features to help improve your performance and provide best-ingame advantage
» Timer: The on-screen timer keeps tabs on recurring drops, respawns and other time-based events
» FPS Counter: Displays the current frames per second when playing games. The higher the rate, the
smoother the motion appear. This information can be used to evaluate the performance impact of different
graphics setting and systems configurations, so one can fine-tune the balance between in-game visuals and
» Display Alignment: Helps ensure the perfect alignment of the video contents from multi-displays set-up.
Customizable AlienFX™ lighting
» Enables personalized lighting of the monitor provides a dynamic look and reflects the gamers style and sync
easily with the Alienware branded PCs.
» In addition, in-game lighting is supported on over 145 games with the option to create and download unique
themes, enabling gamers to get deeper and more immersed in the game.
Alienware gaming monitor control center.
» To enable the lighting effects when used with a non-Alienware branded PCs is also easy.
» Simply download the software application provided in box or go to dell.com/support website for a quick
» The Alienware gaming monitor control center enables gamer to select static or animated lighting according to
their preference for a personalized gaming set-up.
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Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
Delivery prices differ and are determined by the following –
Small Appliances attract no delivery fee and is delivered FREE of charge
Large appliances attract a R250 delivery fee
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 459 459
Email at [email protected]
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on 0860 459 459
Email at [email protected]
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 459 459