Just the right amount of everything.
iPhone 11 Pro and iPhone 11 Pro Max, a new pro line for iPhone that delivers advanced performance for users who want the very best smartphone. The new Super Retina XDR display is a pro display with the brightest display ever in an iPhone. The powerful Apple-designed A13 Bionic chip provides unparalleled performance for every task while enabling an unprecedented leap in battery life to easily get through the day.
A new triple-camera system provides a pro-level camera experience with an Ultra Wide, Wide and Telephoto camera, delivering huge improvements to low-light photography and offering the highest quality video in a smartphone that is great for shooting action videos.
A new dual‑camera system captures more of what you see and love. The fastest chip ever in a smartphone and all‑day battery life let you do more and charge less. And the highest‑quality video in a smartphone, so your memories look better than ever.
It just got a whole lot harder to take a bad photo.
All‑new dual‑camera system.Take your photos from wide to ultra wide. A redesigned interface uses the new Ultra Wide camera to show you what’s happening outside the frame — and lets you capture it. Shoot and edit videos as easily as you do photos. It’s the world’s most popular camera, now with a whole new perspective.
The toughest glass in a smartphone.
Front glass and back glass are strengthened through a dual ion‑exchange process.
Water resistant to twice the depth.
iPhone 11 is water resistant up to 2 meters for up to 30 minutes — double the depth of iPhone XR.
All in a day’s charge.
All-day battery life.
Hardware and software work together to get the most out of your battery. And thanks to fast‑charge capability, you can recharge in less time.
|Touchscreen type||LCD Multi-Touch display|
|Contrast ratio (typical)||1400:1|
|Display brightness||625 nits max brightness|
|Touch technology||IPS technology|
|Display type||Liquid Retina HD display|
|Display resolution||1792 by 828|
|Internal storage capacity||64 GB|
|Video stabilizer||Auto image stabilization|
|Face detection||Enabled by TrueDepth camera for facial recognition|
|Digital zoom||up to 5x|
|Image stabilizer||Optical image stabilization (Wide)|
|Bluetooth version||Bluetooth 5.0 wireless|
|Ports & interfaces|
|Ambient light sensor||Yes|
|Position location||iBeacon microlocation|
|Electronic compass||Digital compass|
|Document formats supported||.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vc|
|Video formats supported||HEVC, H.264, MPEG‑4 Part 2, and Motion JPEG Supports Dolby Vision and HDR10 content AirPlay Mirroring, photos, and video out to Apple TV (2nd generation or later)|
|Audio formats supported||AAC‑LC, HE‑AAC, HE‑AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC‑3), Dolby Digital Plus (E‑AC‑3), Dolby Atmos, and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+)|
|MMS (Multimedia Messaging Service)||Yes|
|Short Message Service (SMS)||Yes|
|Wireless video playback time||Up to 17 hours|
|Wireless audio playback time||Up to 65 hours|
|Battery type||Built-in rechargeable lithium‑ion battery|
|Battery recharge time||Up to 50% charge in 30 minutes with 18W adapter or higher (sold separately)|
|Wireless charging||Wireless charging (works with Qi chargers)|
|Box Weight & Dimensions|
|Cables included||Lightning to USB Cable|
|Quick start guide||Yes|
|Battery charger included||Yes|
|Operating temperature (T-T)||32° to 95° F (0° to 35° C)|
|Storage temperature (T-T)||−4° to 113° F (−20° to 45° C)|
|Operating relative humidity (H-H)||5% to 95% noncondensing|
|Operating altitude||tested up to 10,000 feet (3000 m)|
|Colour of product||Silver|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700