With more power, a lightning-fast processor, and support for 802.11ac Wi-Fi, Fire TV Stick 4K allows you to enjoy a more complete 4K Ultra HD streaming experience. Finding 4K Ultra HD content has never been easier on Fire TV—just press and ask, “Alexa, find 4K movies,” or browse recommendations on your home screen. Fire TV Stick devices have more storage for apps and games than any other streaming media stick.
The all-new Alexa Voice remote
Now you can control your compatible TV, soundbar, and receiver with new power, volume, and mute buttons. Just press and ask to easily find, launch, and control movies and TV shows.
True to life picture quality
Enjoy stunning 4K Ultra HD streaming at up to 60fps. Experience the vivid, lifelike colors and exceptional clarity of Dolby Vision, HDR 10, HLG, and HDR10+. Feel scenes come to life with immersive Dolby Atmos audio on select Prime Video titles when connected to compatible home audio systems.
Choose from over 500,000 movies and TV episodes. Enjoy favorites from Netflix, Prime Video, Hulu, YouTube, STARZ, SHOWTIME, CBS All Access, and others. Stream live news, sports, and must-see shows, plus thousands of titles in brilliant 4K Ultra HD, HDR, HDR10+, or Dolby Vision. Stream millions of songs and use your Alexa Voice Remote to request a song, artist, playlist, or control playback through services like Amazon Music, Apple Music, Spotify, Pandora and iHeartRadio. Subscription fees may apply.
Even better with Prime
Prime membership unlocks a world of entertainment on Prime Video, with exclusive and award-winning Originals, popular movies and TV, live events, sports, and more—all at no extra cost and available to watch on practically any device. Prime members can also add 100+ channels like STARZ, SHOWTIME, HBO, and Cinemax with Prime Video Channels—no cable required, and no additional apps to download.
You only pay for the channels you want, and you can cancel anytime. Each channel starts with a free trial, so it's easy to discover new favorites. Plus, stream millions of songs through Prime Music.
Home smart home
Ask Alexa to view live camera feeds or control lights, thermostats, and other compatible smart home devices with your Alexa Voice Remote. Learn more about compatible smart home devices.
*Important - Please Note
Active Amazon account needed for use
Services are region specific - Not all services are available in South Africa, such as Hulu & HBO - Some features are only available in the USA.
Certain services require subscriptions for example Netflix & Amazon Prime Video (note Amazon Prime is not the same as Amazon Prime Video)
Showmax does not come preloaded on the Amazon Fire TV Stick
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Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700