A powerful laptop loaded with features in an ultrathin and light design
Express yourself like never before with this extra slim powerhouse built just for you. Stylish enough to follow you anywhere, and powerful enough to make it through any day.
See your digital world in a whole new way. Enjoy movies and photos with the great image quality and high-definition detail of 1 million pixels
DDR4 RAM options
Designed to run more efficiently and more reliably at faster speeds, DDR4 is the future of RAM. With its higher bandwidth, everything from multi-tasking to playing games gets a performance boost.
Micro Edge display
By squeezing a larger screen into a smaller frame, this ultra-thin, barely visible bezel revolutionizes your display's appearance with a beautifully efficient design.
Seamlessly log in into your device in any mode with the touch of your finger. Patented 3-D fingerprint technology ensures secure access and online payments
A truly powerful audio experience
HP Dual Speakers and audio custom-tuned in collaboration with the experts at B&O PLAY deliver rich, authentic audio. Let the sound move you.
Transfer data at high speeds to or from your external storage with this USB-C™ port. And it’s reversible, so you never have to worry about plugging in upside down.
SD and Micro SD card reader
Simply insert an SD or Micro SD card and increase your device’s storage for more movies, photos, and music, or easily access any content you have stored on an existing card.
Dropbox cloud storage
Store and synchronize your content online with Dropbox. Get 25GB of storage for one year to access, manage, and share your photos, music, and files from anywhere with Internet access
McAfee LiveSafe 30-day trial
Protect your operating system with a free 30-day McAfee LiveSafe subscription
|Processor frequency||2.2 GHz|
|Processor cache||4 MB cache|
|Processor family||Intel Core i3|
|Processor cores||2 cores|
|Internal memory||8 GB|
|Total storage capacity||1000 GB|
|On-board graphics adapter model||Integrated Intel® UHD Graphics 620|
|Number of microphones||1x|
|Audio system||B&O PLAY|
|Swivel webcam||HP Wide Vision HD Camera with integrated dual array digital microphone|
|Bluetooth version||Bluetooth® 4.2|
|Ethernet LAN||Integrated 10/100/1000 GbE LAN|
|Wi-Fi standards||Realtek RTL8821CE 802.11b/g/n/ac (1x1)|
|Ports & interfaces|
|USB Sleep-and-Charge ports||1x|
|HDMI version||HDMI 1.4|
|Keyboard backlit||Full-size island-style backlit keyboard|
|Trial software||1 month trial for new Microsoft Office 365 customers|
|Operating system installed||Windows 10 Home|
|Battery life (max)||11h|
|Number of battery cells||3 cells|
|AC adapter power||45 W AC power adapter|
|Weight & dimensions|
|Display||35.6 cm (14") diagonal HD SVA|
|Dimensions (WxDxH)||32.68 x 22.55 x 1.79|
|Processor special features|
|Intel® Turbo Boost Technology||Up to 4 GHz|
|Energy Star certified||ENERGY STAR® certified; EPEAT® Silver registered|
|Colour of product||White|
|LED backlight||HD SVA anti-glare WLED-backlit|
|Display resolution||1366 x 768|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700