Limitless human imagination - that's the inspiration for the Huawei Mate 20 Pro. The breakthroughs in technology will blur the lines between what you can dream and what you can do.
Frame the world
An iconic square combining Leica Triple Camera and one flash inherits the Mate series' central and simple camera design concept to create an aesthetic signature. See through the window, explore the world.
Capture the Light
A tribute to nature's rich colours, Huawei Mate 20 Pro is available in four vibrant colours. Light reflects beautifully off the back of midnight blue and emerald green making the unique Hyper Optical Patterns glitter. A special glass texture which is non-slip and anti-fingerprint.
Balance in art
Like all works of art, HUAWEI Mate 20 Pro's lines and featuires are symmetrically in harmony. A slim design makes the phone size a pleasure to look at and touch.
The World Is Your Playground
Life is about exploring. Take your Huawei Mate 20 Pro for fun to the beach or through the rain. the IP68 rated water and dust resistance' means no worry of taking spills, splashes, and dunks.
The Most Powerful and Intelligent, Ever
World's 1st 7nm Mobile AI chipset
The industry-leading 7nm process technology of Kirin 980 generates direct performance upgrade of speed improvement and power efficiency. By adopting the advanced and flexible CPU and GPU multicore architexture, task and operation speed of the device have been greatly increased. One of the Dual-NPU offers vast AI computing and the other focuses on specific tasks to create massive efficiencies and a drastically improved user experience.
By leveraging L1&L5 dual frequency simultaneously, HUAWEI Mate 20 Pro allows you to always find the destination with great accuracy even in the city centres surrounded by skyscrapers or highway interchanges.
Longer, Safer, Faster
Enduring power is always the symbol of the Mate series. A Larger 4200 mAh battery with smarter AI power managent fuels your daily work and entertainment needs.
Power to Trust
The 40W Huawei SuperCharge with TUV Safe Fast-Charge System Certificate makes HUAWEI Mate 20 Pro your powerful mate to trust. In 30 minutes, you can refuel the battery up to 70%.
New Leica Triple Camera
The new Leica Triple Camera powered by AI reveals life's drama, texture, colour and beauty in every photograph that will take your breath away.
Get rid of the wires. Huawei Mate 20 Pro allows you to project presentations, gaming or video immediately to a larger screen, maximising the fun of sharing. In this PC mode, you are still able to send messages or make phone calls independently with privacy well-protected.
|Display number of colours||16.7 million colours|
|Display type||6.39 inches OLED|
|Display resolution||3120 x 1440|
|Internal storage capacity||64 GB|
|Internal RAM||RAM 6GB|
|Second rear camera aperture number||f-2.0|
|Camera resolution||40 MP + 20 MP + 8 MP|
|Front camera||24 MP|
|2G bands (primary SIM)||Yes|
|Wi-Fi standards||802.11 a/b/g/n/ac|
|Bluetooth version||Bluetooth 5.0|
|Ports & interfaces|
|Operating system installed||Android|
|Operating system version||Android 9|
|MMS (Multimedia Messaging Service)||Yes|
|Instant messaging (IM)||Yes|
|Battery type||SuperCharge battery|
|Weight & dimensions|
|Quick start guide||Yes|
|Battery charger included||Yes|
|Colour of product||Black|
|Operating system installed||Android|
|Operating system version||9.0|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700