A screen with a better view
6.2 inches of HD+ screen for a phone you'll love to watch. Whether you're into sitcoms or MMORPGs, Galaxy A10's Infinity-V Display changes the way you experience them by putting you right in the action. See how far the experience takes you on the v-cut screen.
Simple design in living colour
Galaxy A10's slender 7.9 mm body feels like it's made for your hand. The glossy plastic finish stands out all on its own, and you can choose from black or blue. Once it's in your grip, you'll never let go.
A camera to capture the moment
Take photos the way you want with the 13MP rear and 5MP front camera for picture-book snapshots. Your memories stay vivid, bright, and clear with the tap of a button. And the Octa Core processor makes everything run smoothly to keep up with how you live life.
Enjoy your photos to the fullest
A photo isn't just a photo with Galaxy A10. Decorate your memories with AR stickers, stamps, and filters to continue the fun even after you nail the shot.
Power for your everyday
Galaxy A10's 3,400 mAh (typical)* battery is enough for your day-to-day. Whether you're the type to have texting marathons with your friends, watch livestream, or do what you love on a phone that lasts.
Look to unlock
Galaxy A10 gives you personalized protection with face recognition technology. It knows you, so you can simply hold the phone to your face for an easy, secure way to unlock and access. It's that simple.
Made to focus
One UI helps you focus on what matters. The hardware and software work in harmony to intuitively deliver content and features at your fingertips. Night Mode helps you wind down your day as it turns to a dark mode to go easy on eyes for a better nights rest.
|Display number of colours||16 million|
|Display resolution||720 x 1520|
|Display diagonal||15.8 cm (6.2")|
|Internal storage capacity||32 GB|
|Front camera aperture number||F2.0|
|Rear camera aperture number||F1.9|
|Rear camera resolution (numeric)||13 MP|
|Video recording||FHD (1920 x 1080)@30fps|
|4G standards||B38(2600), B40(2300), B41(2500)|
|2G bands (primary SIM)||Yes|
|Bluetooth version||Bluetooth v5.0|
|Operating system installed||Android|
|MMS (Multimedia Messaging Service)||Yes|
|Instant messaging (IM)||Yes|
|Short Message Service (SMS)||Yes|
|Weight & dimensions|
|Quick start guide||Yes|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700