1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.
2. The Purchaser has to register the extended warranty online at www.incredible.co.za within the first 30 calendar days from the date of purchase on the proof of purchase (invoice), in order to qualify for the extended warranty.
3. This agreement (“the extended warranty”) has been entered into between Incredible Connection and the Purchaser in respect of the equipment (hardware) described on the proof of purchase (invoice), as soon as the online registration has been completed.
4. Only notebooks (laptops) and desktop computers sold on or after the launch date of 25 September 2017, qualify for this extended warranty program.
5. The manufacturer’s warranty starts on the day of the equipment (goods) purchase. The extended warranty starts one (1) calendar day after the manufacturer’s warranty expires and will extend the warranty by an additional 24 calendar months (2 years)
6. All terms and conditions of the standard manufacturer’s warranty apply to the extended warranty.
7. This means that damage caused by, or evidence of the following (but not limited to) will invalidate the manufacturer’s warranty and will not be covered under the extended warranty either:
7.1 Lightning damage to any electronic equipment
7.2 Extended exposure to moisture and humidity
7.3 Liquid contamination
7.4 Fire or heat damage
7.5 Acts of God
7.7 Public disturbances
7.8 Connection to incorrect voltage or damage due to electrical power surges, load shedding or power interruptions
7.9 Normal wear and tear
7.10 Accidental damage
7.11 Misuse or abuse
7.12 Failure to properly maintain the equipment or goods
7.13 Use of improper cleaning methods, products or equipment
7.14 Infestation by insects or vermin
7.15 Incorrect installation
7.16 Incorrect operation
7.17 Use for which it is not designed (e.g. commercial or industrial environment)
7.18 Use of faulty or leaking batteries in electronic equipment
7.19 Damage caused by the use of remanufactured or generic accessories(eg. universal power supplies)
7.20 Incomplete or incorrect customer instruction/education
7.21 Evidence of tampering or repair by a non-approved service centre
7.22 Altered or removed serial number
7.23 Prolonged and excessive periods of maximum volume and loudness leading to damage of speakers and/or speaker boxes
7.24 Damage causing LCD (Liquid Crystal Display) leakage or screen cracks
7.25 Software related faults (no hardware fault) on electronic equipment
7.26 Faulty, expired on non-compatible software drivers on electronic equipment 7.27 Damage caused by viruses or malicious software on electronic equipment 7.28 Damage to Windows software registry on equipment fitted with a Windows operating system 7.29 Theft or Accidental loss of equipment (product) 7.30 Any other exclusions not listed above, but listed in the specific product terms & conditions supplied by the manufacturer with the equipment (goods) or referred to on the manufacturer’s website 8. Should the equipment (goods) require repairs in terms of the warranty during the course of the joint warranty period, the Purchaser has to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair. 9. Kindly note that the extended warranty is a repair warranty and does not automatically entitle the Purchaser to a replacement of the product (goods) or a refund. 10. Upon submission of the equipment (goods), the Purchaser must furnish Incredible Connection with a proof of purchase of the original product. 11. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs. 12. During the extended warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same or better specifications than the original unit purchased. This new product may not include an extended warranty, but will carry a standard manufacturer’s warranty, starting on the date of issue of the new product. 13. If, for any reason during the extended warranty period, Incredible Connection is unable to supply a product with the same or better specifications than that of the original unit purchased, during the extended warranty period, Incredible Connection will supply the customer with an Incredible Connection gift card or online voucher to the same value of the original purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher value than the price paid for the equipment (goods). 14. If, at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods). 15. All Incredible Connection products are backed up by a manufacturer’s or supplier’s warranty within the first year of purchase. For more details on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your unit, on the manufacturer’s website or enquire at your nearest Incredible Connection store. 16. This extended warranty will be added and registered to the specific equipment (goods) and Purchaser as a free value added product and is not refundable or transferrable in any way 17. The Purchaser may also contact the Customer Resolution Centre (0860 011 700) to assist with further details on this program
ABOUT THESE TERMS OF SALE
The Incredible Accidental Damage Warranty is a unique product offering to Incredible Connection customers, who purchased selected equipment (goods)* from any Incredible Connection store or via the Incredible Connection website. The Accidental Damage Warranty will cover your Incredible Connection device for accidental damage* during normal use. This Embedded warranty is offered at no additional cost to you, the customer.
In order to qualify for an Accidental Damage Warranty, you will be required to do the following:
*Terms & Conditions
ABOUT THESE TERMS OF PROMOTION
Quick Online Credit App
ID Book; or Official Residential Permit for non-RSA nationals;
Three (3) months bank statements;
Monthly expense details and your household content insurance and/or Credit Life policy documents.
Disclosures and consent
Privacy & information security policy
Quick Online Credit App.
The following contact details are hereby disclosed:
Customer Care: 010 211 1120
Credit Ombudsman: 086 1662 837
National Credit Regulator: 086 062 7627
Credit Bureau: 086 1128 364
Amendment of these T&Cs
Monthly instalment and total credit price shown include interest as shown, basic insurance, initiation fee, service fee and VAT. (in line with chain deal calculator)
Delivery charges, deposit, comprehensive insurance and extended warranties are excluded. Credit and “No Deposit” offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.
INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND LOAN TERM. You may be required to produce proof of an insurance policy or alternatively take up insurance with us. Minimum Application Requirements: ID Book, latest payslip, 3 months bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements are dependent on your employment status and risk profile.
All offers are valid while stocks last and cannot be used in conjunction with other in-store promotions – ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown. Valid TV licence required when purchasing a TV. All major credit cards accepted.
Pepkor Trading (Pty) Ltd is an authorised Financial Services Provider (FSP3247) duly authorised to act on behalf of Century Capital (Pty) Ltd t/a Incredible Connection a registered Credit Provider (NCRCP 74), Abacus Life Ltd and Abacus Insurance Ltd.
The Pre-Order runs from 25 February to 9 March, both dates inclusive. No Pre-Order Campaign sales will be accepted after midnight on 9 March.
You are entitled to participate in this Pre-Order Campaign if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their Pre-Order Campaign partners and printers, their advertising and Pre-Order Campaign agencies, supplier of goods or services in connection with this Pre-Order Campaign, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
Purchase the new Samsung S9 or Samsung S9+ via pre-order within the Pre-Order Campaign period on www.incredible.co.za
Samsung Wireless Charger
Incredible Online Voucher worth R500 will be sent post 10 March only
Should a customer choose to return the Samsung S9 or S9+, all elements must be returned unopened in its original state and packaging.
The competition runs from 12 March to 8 April, both dates inclusive. No entries will be accepted after midnight on 8 April.
You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
Customers must comment or post a picture of their pets on the Incredible Connection Facebook Page, using the hashtag #IncrediblePupper or share a pic of your pet on your timeline, tagging Incredible Connection and using the hashtag #IncrediblePupper
Customers can enter as many times as they want
The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;
The draw will take place on 13 April 2018
Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by telephone and Facebook by 16 April 2018. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner.
The winner will be announced on the promoter’s webpage as cited below.
ABOUT THESE TERMS OF PROMOTION
How does it work?
What is Visa Checkout?
ORDER AND ACCEPTANCE
Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:
CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
PRICES AND PAYMENT