Please note that the last day to place an order for delivery or collection before Christmas day is the 15th of December 2017

Terms and Conditions

 

Introduction.

  1. Welcome to the website JD Consumer Electronics and Appliances (Pty) Ltd trading as Incredible Connection (hereinafter referred to as " Incredible Connection") at www.incredible.co.za (hereinafter referred to as the "website") with the registration number 1963/002315/07. Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products or services that you may order online. Your continued use of the website will constitute acceptance of the Terms and Conditions, unmodified by you.

Defects, Returns, Refunds & Guarantees

  1. Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. As a gesture our commitment to you we have established a 'change of mind/ peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this returns policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original condition and packaging. We regret that due to copyright laws and the nature of the goods, licensed software and games cannot be returned unless defective.
  2. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.

Age Restriction On Sales

  1. Certain of our products bear age restrictions. It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions (including, inter alia, games, DVD's and Videos) and that these restrictions are observed. Accordingly, you indemnify Incredible Connection and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.
  2. No transaction concluded between Incredible Connection and a person under the age of 18 shall be binding upon Incredible Connection unless written consent thereto is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

Sales Records

  1. Full sales records regarding the transactions between you and Incredible Connection shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

Governing Law and Jurisdiction

  1. This website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these Terms and Conditions, you and Incredible Connection submit to the non-exclusive jurisdiction of the South African courts.

Privacy

  1. Incredible Connection shall take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), a copy of which may be downloaded from: http://www.justice.gov.za/paia/paia.htm
  2. You hereby grant Incredible Connection permission to electronically collect, store and use your personal information provided by you to Incredible Connection, and for Incredible Connection to utilise cookies to collect such information, so that it may be is collected, stored and used for the following purposes:
    1. to greet you when you access the website;
    2. subject to your consent, to inform you of facts relating to your access and use of the website;
    3. subject to your consent, to inform you about competitions and special offers from Incredible Connection and/or its partners / affiliates;
    4. to compile non-personal statistical information about browsing habits, click-patterns and access to the website;
    5. to verify your identity when transacting on the website; and
    6. to ensure that the goods are received by the addressee.
  3. Incredible Connection shall not disclose your personal information unless:
    1. you consent thereto; or
    2. through due legal process.
  4. Incredible Connection may compile, use and share any information that does not relate to any specific individual; and
  5. Incredible Connection owns and retains all rights to non-personal statistical information collected and compiled by Incredible Connection.

Security

  1. Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that Incredible Connection suffers any damage or loss.
  2. You agree and warrant that your log-in name and password shall:
    1. be used for your personal use only; and
    2. not be disclosed to any third party.
  3. You allow Incredible Connection to take all reasonable steps to ensure the integrity and security of the website and back-office applications.
  4. All credit card transactions are encrypted and handled by a third party Supplier called Setcom (Pty) Ltd. Incredible Connection's registration documents and the website's registered domain name are checked and verified by GeoTrust Incorporated.

Changes to Agreement

  1. Incredible Connection may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

Dispute Resolution

  1. Should a dispute arise between you and Incredible Connection on any matter arising out of these Terms and Conditions, and the matter is not resolved through the Customer Relations Department of Incredible Connection within 1 (one) calendar month to your satisfaction, then you are at liberty to submit your complaint to the National Consumer Commission (the "NCC").
  2. Should such dispute be outside of the jurisdiction of the NCC, such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa which rules can be downloaded at http://www.arbitration.co.za/downloads/expedited_rules.pdf

Address for Notices

  1. Incredible Connection chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the Oaks, 6 Mellis Road, Rivonia, Johannesburg, South Africa, with a copy to be sent to [email protected]

Term of These Terms and Conditions

  1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

Copyright and Other Intellectual Property Rights

  1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

Electronic Communications

  1. When you visit the website or send e-mails to Incredible Connection, you consent to receiving communications from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communications sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".

Hyperlinks, Framing and Other

  1. Hyperlinks provided on this website to non-Incredible Connection sites are provided as is and Incredible Connection does not necessarily agree with, edit or sponsor the content on such web pages.
  2. No person, business or web site may frame this site or any of the pages on this website in any way whatsoever.
  3. No person, business or web site may use any technology to search and gain any information from this website without the prior written permission of Incredible Connection. Such permission could be obtained from [email protected]
  4. No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate JD Group Consumer electronics and Appliances division for any damage or harm caused by any such action.

Payment Options

  1. Incredible Connection Products, Price & Availability
    1. All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands Only and is subject to price changes and may change without any warnings or notifications. Stock availability Stocks of all goods on offer are limited. Incredible Connection shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Incredible Connection be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Incredible Connection will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy") Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.
    2. Errors Please note that although Incredible Connection endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Incredible Connection for a full refund within 7 days of delivery. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).
    3. Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.
    4. Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turnaround time for special order deliveries are 3-5 working days.
    5. Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.
  2. Agreements of Sale
    1. Placing a product in a shopping basket without completing the purchase cycle does not constitute:
      1. an agreement of sale; and/or
      2. an order for such product, and as such, Incredible Connection may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
    2. An agreement of sale only comes into effect if and when:
      1. you electronically submit a completed order for one or more products in your shopping basket; and
      2. payment is either authorised, or received by Incredible Connection in its bank account.
  3. Termination of Sales & Cancellation of Orders
    1. By Incredible Connection: Incredible Connection reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.
    2. By You: Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.
    3. Collect and pay in store; where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is “Ready to collect” Please collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not collected within 48 hours after receipt of the "Ready to collect" email notification.
  4. Amounts Payable by You
    1. Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.
    2. Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.
    3. Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.
    4. Import Duties Import duties may be payable by recipients of goods in foreign countries. Incredible Connection does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.
    5. Errors: Incredible Connection shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of Incredible Connection, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges nor will Incredible Connection be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.
  5. Payment Methods
    Monthly instalment and total credit price shown include interest as shown, basic insurance, initiation fee, service fee and VAT.  Delivery charges, deposit, comprehensive insurance and extended warranties are excluded.  Credit and “No Deposit” offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.  INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN.  You may be required to produce proof of an insurance policy or alternatively take up insurance with us.  Minimum Application Requirements: ID Book, latest payslip, 3 months bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements are dependent on your employment status and risk profile.   All offers are valid while stocks last and cannot be used in conjunction with other in-store promotions – ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown.  Valid TV licence required when purchasing a TV.  All major credit cards accepted.   Pepkor Trading (Pty) Ltd is an authorised Financial Services Provider (FSP3247) duly authorised to act on behalf of Century Capital (Pty) Ltd t/a Incredible Conection a registered Credit Provider (NCRCP 74), Abacus Life Ltd and Abacus Insurance Ltd. Subject to the exceptions listed below, your payment for any products ordered from Incredible Connection must be made to Incredible Connection's bank account in any one of the following ways:
    1. Credit card payments
      1. The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by incredible connection are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.
      2. 3D Secure: We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online, but are concerned about the risks that may be involved. This is why we a deploy technology, such as 3D Secure, which has been designed to protect you while you shop.
    2. Bank deposits & Electronic Funds Transfer
      Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into Incredible Connection’s bank account which is subject to the following Terms and conditions:
      1. the full amount must be paid as per your order request within 48hours of placing your order;
      2. your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order
      3. for a direct deposit, the deposit must be in cash and in SA Rand only, (no other currency will be accepted)
      4. No cheque deposits are accepted
      5. your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order
      6. please email a copy of your deposit slip/transfer to [email protected]
      7. your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in Incredible Connection’s account and on condition that your deposit slip has been mailed to [email protected]
      8. depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shippe
    3. EFT Pro:
      1. On the successful completion of your EFT Pro you will receive an order confirmation email.
      2. When paying using PayU EFT Pro, the communication between you and your bank occurs as it normally would when you conduct an EFT.
      3. You will be redirected to the online banking login screen and will be prompted to login with your online banking credentials.
      4. You will receive a one-time pin which you would need to enter to confirm payment.
      5. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted.). Incredible Connection cannot be held liable for any delays, cost associated to bank / admin charges and currency fluctuations.
      6. PayU EFT Pro merely facilitates the transaction between you and your bank. PayU does not store any online banking login details.
      7. Your delivery timeframe is dependent and will commence from the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&C’s for info).
  6. Deliveries
    1. Incredible Connection delivers within the borders of South Africa only.
    2. The Delivery option only commencers once the order has been verified and settled
    3. An order will only be settled once payment has been received and "Verified"
    4. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.
    5. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays
    6. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.
    7. ID may be requested upon delivery
    8. Same day delivery; This service is available throughout South Africa to Major Centres and will be affected by the same business day, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment has been received before 10h00.
    9. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas. Should you live in an outlying area it may be more suitable to choose overnight or an economy delivery service
    10. Overnight: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Overnight Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
    11. Economy: This service is available throughout South Africa to Major Centres and will be affected within 3 to 5 working days, (Monday to Friday, excludes weekends and public holidays).
    12. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
    13. Free Delivery: This service is available throughout South Africa to Major Centres and will be affected within 5 to 10 working days, (Monday to Friday, excludes weekends and public holidays).
    14. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
    15. Next Day: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Next Day Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
  7. Purchasing Televisions.
    1. A valid TV license will be required in order to complete your purchase of this product.
    2. You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book and TV license, before we can dispatch your order.
  8. Shipping
    1. The Delivery option only commencers once the order has been verified and settled
    2. An order will only be settled once payment has been received and "Verified"
    3. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.
    4. The same day delivery option needs to be paid for and "Settled" by 10:00 am to be received the same day, if "Settled" after 10:00 am It will be delivered the following day. Same day delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area
    5. The overnight delivery option needs to be paid for and "Settled" by 3:00 pm to be received the following day, if "Settled" after 3:00 pm It will be delivered the 2nd day. Overnight delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area
    6. i.e. If an order is placed with the "same day delivery" option today but paid for or verified 3 days later before 10:00am. You will receive it on the third day, if it is paid for or verified after 10:00am on the third day you will receive it on the fourth day.
    7. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays
    8. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.
    9. ID may be requested upon delivery

Visa Checkout Terms of Service

  1. Important: Please carefully read the following Visa Checkout terms of service ("Terms"). You have acknowledged that you understand and agree to all of these terms if you have created A VISA CHECKOUT ACCOUNT or have clicked an "I Accept" button OR AN EQUIVALENT INDICATOR with regards to the use of Visa Checkout. these terms replace all prior terms in respect to VISA CHECKOUT.
  2. Visa Checkout
  3. Visa Checkout is operated by Visa U.S.A. Inc. ("Visa"). Contact information for Visa is included under Contact Us below. As used in these Terms, the term "Visa Checkout" shall mean all of the following: all Visa Checkout features, functionality and services, now available or added in the future, whether available through the Visa Checkout website or mobile site as operated as a domain or subdomain ("Website") or through an application or functionality offered by an issuing bank or payment institution, merchant, or other third party (collectively, "Services"); the logos, designs, text, images, videos, graphics, software and other content and materials of Visa or its licensors available through Visa Checkout, and the selection and arrangement thereof (collectively, "Content"); and Visa's hardware, software and networks associated with making Visa Checkout available to you (collectively, the "Visa Checkout System"). Visa Checkout offers you (i) the ability to store account and other related information such as billing and shipping addresses ("Card Details") for your Visa credit, debit and reloadable prepaid cards and other cards or payment methods that Visa has decided are eligible to be used with Visa Checkout ("Eligible Cards") to create a Visa Checkout account ("Account"); and (ii) the ability to use Visa Checkout as a method of checkout or authentication at merchants, or other third parties, that display the Visa Checkout mark. When you use Visa Checkout as a checkout or authentication method, we will transmit (in accordance with our Privacy Policy) certain information to the merchant, or other third party, in order to authenticate you and the Eligible Card for the transaction and allow the merchant to process the transaction. You agree that the merchant can transmit information about the transaction to the applicable network for your Eligible Card and that your transaction will be paid for using the Eligible Card you have selected. Visa Checkout helps facilitate the transaction, Visa is not a party to the transaction and the purchase or return of goods or services from a merchant in connection with your use of Visa Checkout is solely between you and the merchant. If you require a refund or reversal of any transaction completed using Visa Checkout, you must contact the applicable merchant and/or financial institution or other entity which issued the Eligible Card (each, an "Issuer") you used for the transaction. Please remember that Visa is not a party to the transaction, and thus Visa is not able to resolve any such issues that you may have with the transaction. You acknowledge that the Card Details stored in your Account or provided through use of Visa Checkout are provided by you and contain personal financial information. You may only use Cards in connection with Visa Checkout if your Issuer regards you as the cardholder or authorised user and your name is shown on the Card. You acknowledge and agree that you are responsible for the completeness and accuracy of the Card Details and other information you store in your Account or provide through use of Visa Checkout. Although Visa may perform certain validation checks for Card Details for Visa cards, Visa is not responsible for the accuracy of Card Details or the other information you provide, including whether Card Details are current and up-to-date. However, you agree that if your Issuer is entitled to provide updated information about your Eligible Cards (such as a new card number or expiry date) to third parties, your Issuer may also provide that information to us. Visa Checkout is not a bank or payment account and does not offer any credit to you or a merchant. Any transaction that you effect using Visa Checkout will be reflected in the account which relates to the Eligible Card you employ for the transaction. Payment of that account is solely a matter between you and the Issuer of the Eligible Card.
  4. Service Terms
  5. Visa Checkout may not be available to all Accounts or Eligible Cards. Furthermore, Visa may, at its sole discretion, remove Eligible Cards from Accounts or prevent Eligible Cards from being enrolled in an Account, and Visa may also revise at any time the eligibility of specific or general credit, debit and reloadable prepaid cards and other cards or payment methods that constitute Eligible Cards.
  6. Eligibility
  7. Visa Checkout is only available to individuals who are: (i) residents of one of the following jurisdictions: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, France, Hong Kong, India, Ireland, Japan, Kuwait, Malaysia, Mexico, New Zealand, Qatar, Peru, Poland, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Taiwan, Thailand, Ukraine, the United Arab Emirates, the United Kingdom, or the United States (including its territories), as each jurisdiction is made available (the "Eligible Jurisdictions"); (ii) the legal age of majority in their jurisdiction, province or territory of residence; (iii) able to access the Internet on a computer or other device; and (iv) the cardholder or authorised user of one or more Eligible Cards, and in good standing with respect to their Eligible Card accounts. Access to Visa Checkout from any location where it is illegal or otherwise restricted is prohibited.
  8. Registration and Account Security
  9. If you choose to register for an Account, you agree to provide us with true, accurate, current and complete information about yourself and update us if there are changes to the information. To the fullest extent permissible by applicable law, you acknowledge and agree that Visa will have no liability associated with or arising from your failure to maintain accurate registration information, including your failure to receive important information and updates about Visa Checkout. If Visa has reasonable grounds to suspect that any information you provided to us is untrue, inaccurate or incomplete, Visa may suspend or terminate your Account and refuse any and all current or future use of Visa Checkout (or any portion thereof) by you. As a part of your Account registration, you are required to establish a username and password. These pieces of data are used to authenticate you when you use Visa Checkout. For your protection, you should memorise your username, password and responses to your security questions, if any, and not keep a record of them on or with your personal computer, tablet, mobile device or other device used to access Visa Checkout. You are responsible for protecting the confidentiality of your username and password. In addition, if you enable Stay Signed In on one or more device(s), you are responsible for protecting the safety of and access to such device(s). It is important that you do so since we are not responsible for any losses you incur as a result of the unauthorised use of your Account and, depending on the circumstances, your Issuer may hold you responsible for the unauthorised use of your Eligible Card account. You agree to notify Visa immediately of any unauthorised use of your user name or password, or if your device(s) on which you’ve enabled Stay Signed In has been lost or stolen or otherwise suffered unauthorised access, or any other actual or potential security breach relating to your Account. You are responsible for the use of your Account and for ensuring that use of or access to your Account and Visa Checkout complies fully with these Terms. We regularly review the security measures for Visa Checkout. However, we cannot guarantee that information you transmit via the Internet is entirely secure. If you use biometrics to access Visa Checkout on your device (for example, by using a fingerprint authentication method enabled by your device), your use of such biometrics is governed by the agreement between you and your device manufacturer. Visa Checkout does not receive any biometric data about you.
  10. Cardholder Agreements
  11. These Terms do not amend or otherwise modify any agreement with your Issuer in respect of an Eligible Card ("Cardholder Agreement"). In the event of any inconsistency between these Terms and your Cardholder Agreement, these Terms govern as to the relationship between you and Visa solely with respect to Visa Checkout, and your Cardholder Agreement with your Issuer governs the relationship between you and your Issuer. You are responsible for ensuring that your use of Visa Checkout complies with any Cardholder Agreement.
  12. Charges, Fees and Taxes
  13. You are solely responsible for acquiring any hardware, device, software, wireless and Internet access, and other items required for you to use or access Visa Checkout, and any associated fees, expenses or other charges. You are also solely responsible for any interest, fees, charges or expenses from the Issuer of any Eligible Cards you are using in connection with Visa Checkout and for any taxes or tax reporting obligations in connection with your use of Visa Checkout.
  14. Visa Checkout Email Subscription
  15. In some countries and territories, we may offer users the choice to enrol in the Visa Checkout Email Subscription. If you enrol in the Email Subscription, you agree to receive, from time to time, promotional emails from Visa. Enrolling in the Email Subscription will not affect the frequency of administrative emails that Visa may send in connection with any Visa Checkout account. No fee is charged for sending promotional emails to you, but third-party data rates may apply. Note that you may not be able to take advantage of certain promotions if you do not have a Visa Checkout account. Some promotions you receive may have additional, promotion-specific terms and conditions, privacy notices or other disclosures, and/or requirements. Be sure to review any such additional terms, disclosures, and/or requirements before you choose to participate in such promotions.
  16. Other Email Communications
  17. Visa Checkout may provide an option for you to send another person an email or other electronic communication about Visa Checkout. If you provide another person’s email address, or other contact information to us, you represent and warrant that you have the authority to do so and you expressly authorise us to send the electronic communication on your behalf. In addition, the recipient must meet the requirements of Sections 3(i) and 3(ii) above. We may elect not to transmit any email to an email address that appears to be on any Visa or other applicable "do not contact" or "do not email" list or to jurisdictions that require the recipient’s express consent.
  18. Privacy
  19. For information about Visa's privacy practices in connection with Visa Checkout, please read the Visa Checkout privacy policy ("Privacy Policy") available through Visa Checkout. The Privacy Policy explains how Visa collects, protects, uses and shares your personal information in connection with Visa Checkout. In connection with creating an Account or clicking an "I Accept" button or an equivalent indicator with regards to the use of Visa Checkout, you have indicated that you agree to the terms of the Privacy Policy. You may access Visa Checkout from third party websites, which have their own privacy policy. These third parties are not subject to the Visa Checkout Privacy Policy. We recommend that you review the privacy policy applicable to each third party website that you visit.
  20. Proprietary Rights
  21. All ownership rights in Visa Checkout, including Content, is retained by Visa, its Affiliates and their licensors, and protected under applicable copyrights, trademarks and other proprietary (including intellectual property) rights and international treaties. All rights not expressly granted to you through these Terms are retained by Visa, its affiliates and their licensors. Nothing in these Terms grants to you any right to use any of Visa's, its Affiliates' or any other third party's trademarks, service marks, logos or other indicators of origin. An “Affiliate” is an entity that is controlled by, controls or is under common control with Visa.
  22. License Grant
  23. Visa grants to you a limited, revocable, non-exclusive, non-sublicensable and otherwise non-transferable license to use the Visa Checkout in accordance with these Terms for so long as you have an Account. Visa may in its sole discretion suspend, discontinue or terminate this license at any time, for any reason. All rights not expressly granted to you are reserved by Visa, its Affiliates or their licensors.
  24. Feedback
  25. If you submit feedback or suggestions about Visa Checkout we may use your feedback or suggestions without obligation to you.
  26. User Conduct
  27. You agree that you will comply with all applicable laws, rules and regulations and other legal requirements that relate to your use of Visa Checkout. In addition, you agree: ◦to use Visa Checkout only as permitted by law; ◦not to use Visa Checkout in breach of these Terms; ◦not to disrupt or interfere with the security or operation of, or otherwise abuse, Visa Checkout, or any part of Visa Checkout; ◦not to attempt to obtain unauthorised access to Visa Checkout or portions of Visa Checkout that are restricted from general access; ◦not to use Visa Checkout in any manner that could be deemed false and/or defamatory, abusive, vulgar, hateful, harassing, obscene, profane, threatening, invasive of a person's privacy, or in violation of any third party rights; ◦not to reproduce Visa Checkout in any form, or store or incorporate Visa Checkout into any information retrieval system, electronic, mechanical or otherwise; ◦not to copy, emulate, clone, rent, lease, sell, commercially exploit, modify, decompile, disassemble, distribute, reverse engineer or transfer Visa Checkout or any portion thereof; ◦not to use any device, software or routine to interfere or attempt to interfere with the proper working of Visa Checkout and or take any action that imposes an unreasonable or disproportionately large burden on the Visa Checkout System, as determined by Visa in its sole discretion; and ◦to comply with any other requirements, restrictions or limitations imposed by Visa or by your Issuer from time to time.
  28. Disclaimer of Warranties/Limitation of Liability
  29. Visa Checkout, in whole and in part, including all services, is provided on an "as is" and "as available" basis, without express or implied warranties of any kind, including warranties of title, implied warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Visa Checkout System is virus-free or that access to Visa Checkout will be free from interruptions. To the fullest extent permitted under applicable law, you expressly acknowledge and agree that you assume sole responsibility and risk for your use of Visa Checkout, and the results and performance thereof. In no event and under no cause of action, including negligence, shall Visa and its Affiliates, and each of their respective officers, directors, customers, members, employees or authorised agents (collectively, the "Visa Parties") be liable for any damages, claims or losses incurred (including compensatory, incidental, indirect, special, consequential, punitive or exemplary damages), however caused and under any theory of liability, arising from or in connection with Visa Checkout and/or these terms, even if a Visa party is advised of the possibility of such damages, claims or losses. Without limiting the generality of the foregoing, the Visa parties shall not be liable to you or any third party for: (i) your use of or inability to use Visa Checkout for any reason, including refusal of your issuer to authorise, or a merchant to accept, a Visa Checkout transaction; (ii) any goods, services or information purchased or received in connection with Visa Checkout, including your failure to receive or inability to return such goods, services or information; (iii) disputes between you and a merchant; (iv) any inaccuracy, incompleteness or misinformation contained in any information provided through Visa Checkout; (vi) unauthorised access to, or alteration or loss of your transmissions, data or other information that is collected, stored or sent in connection with Visa Checkout; (vii) errors, system down time, network or system outages, file corruption or service interruptions; or (viii) any other use by you of Visa Checkout. In addition, the Visa parties shall not be liable for any failure to perform any obligations contained in these terms due to, directly or indirectly, the failure of any equipment, transmission or delivery problems, or any industrial dispute, war, natural disaster, act of terrorism, explosion, act of god or any other event beyond our control. Notwithstanding anything to the contrary contained herein, the Visa parties' cumulative liability to you arising from any cause of action will at all times be limited to the lesser of (a) your actual loss or (b) us $100 (or equivalent in local currency). Some jurisdictions do not allow the disclaimer, exclusion or limitation of certain warranties, liabilities and damages, so some of the above disclaimers, exclusions and limitations may not apply to you. In such jurisdictions, the Visa parties’ liability will be limited to the fullest extent permitted by applicable law. Nothing in these terms excludes the Visa Parties’ liability for (a) death or personal injury caused by their negligence, (b) fraud or fraudulent misrepresentation, or (c) any matter which it would be illegal for the visa parties to exclude or limit or attempt to exclude or limit liability.
  30. No Endorsements; Disputes with Merchants Visa does not endorse or sponsor, and is not responsible for: (i) Issuers or operators of payment networks that you may use in connection with Visa Checkout; (ii) the goods or services purchased in connection with Visa Checkout; (iii) honouring or fulfilling goods or services purchased in connection with Visa Checkout; and (iv) the merchants whose goods or services may be purchased in connection with Visa Checkout. If you have a dispute with a merchant about a transaction made with Visa Checkout, you are solely responsible for settling the dispute directly with the merchant or via your Issuer. Due to how Visa Checkout functions, Visa is not a party to the purchase.
  31. Third Party Websites, Content and Resources Visa Checkout may permit you to link to or access direct connections to third party websites, content and resources, including, social media. You acknowledge that Visa has no control over, and does not necessarily agree with the views, opinions or contents of any such websites, content or resources, which are made available by companies or persons other than Visa. You acknowledge and agree that Visa is not responsible for the availability of any such websites, content or resources. You further acknowledge that Visa is not liable to you for any loss or damage which may be incurred by you as a result of these third party websites, content or resources, including losses or damages suffered in connection with purchases processed through Visa Checkout.
  32. Modification of Visa Checkout and These Terms; Termination Visa may, in its sole discretion, terminate, change, modify, suspend, make improvements to or discontinue any or all aspects of Visa Checkout, temporarily or permanently, including the availability of any portion of Visa Checkout at any time with or without notice to you and you agree that Visa shall not be liable to you or to any third party as a result of taking any of these actions. Your continued use of Visa Checkout after any changes, modifications or improvements have been made to any or all aspects of Visa Checkout will be construed to be your acceptance of such changes, modifications or improvements, and the applicability of these Terms to Visa Checkout with such changes, modifications or improvements. If you do not agree with any of these Terms, you must not use Visa Checkout. Visa reserves the right, at its sole discretion, to modify these Terms at any time. Visa may change these Terms by posting a new version with notice that we deem to be reasonable in the circumstances, including such notice on our Website or any other website maintained for the purposes of providing Visa Checkout. We will always post the most recent version of these Terms on the Website. The most recent modification date will be noted by the "Last Updated" date below. To the fullest extent permitted under applicable law, your continued use of or participation in Visa Checkout after any such modification constitutes your acceptance of these Terms as modified. You may terminate your use of Visa Checkout at any time, including if you are not happy with changes we make to the Terms. Visa may suspend, discontinue or terminate your access to or use of Visa Checkout at any time, immediately and without prior notice or obligation to you, (i) if you violate any of these Terms, or (ii) for any other commercially reasonable reason, at Visa's sole discretion. Visa shall not be liable to you for any suspension, discontinuance, termination, change or modification of your use of or access to Visa Checkout. Upon termination, you remain liable for all payments and other obligations you have incurred under these Terms.
  33. General Terms A. Notices. You agree that Visa may provide you with notices and other disclosures in connection with Visa Checkout by email, postings on the Website or other forms of electronic communication in accordance with Visa's electronic communication policy.
  34. B. Waiver. Our failure or delay to exercise or enforce any provision or right contained in these Terms shall not be deemed a waiver of such provision or right.
  35. C. Entire Agreement. These Terms constitute the entire agreement between Visa and you with respect to your use of Visa Checkout.
  36. D. Severability. You and Visa agree that if any provision of these Terms are deemed unlawful, void (including by virtue of law) or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. E. Interpretation. Headings and captions are for convenience only and shall not be considered included for purposes of interpretation. Words such as "hereof," "herein," and "hereunder" shall mean and refer to all these Terms, rather than any particular part of the same. The term "including" shall mean "including, without limitation". Whenever used herein, the singular shall include the plural, the plural shall include the singular, and the use of any gender shall be applicable to all genders. F. Relationship of the Parties. Nothing in these Terms will be construed as creating a joint venture, partnership, employment or agency relationship between you and Visa, and you do not have any authority to create any obligation or make any representation on Visa's behalf. G. Indemnification. To the greatest extent permitted by applicable law, you agree to indemnify, defend and hold harmless the Visa Parties from any loss, liability, claim, or demand, damages, fines and costs, due to, in connection with or arising out of your breach of these Terms. H. Dispute Resolution & Governing Law. To the fullest extent permitted by law, you and Visa agree that: I. If you are a resident of an Eligible Jurisdiction other than those in (2.) below, the following governing law and arbitration provision applies: This section contains an arbitration provision. Please read this provision carefully. It provides that any claim relating to visa checkout or these terms shall be resolved by binding arbitration. In arbitration neither you nor Visa will have the right to litigate claims in court, or to have a jury trial on the claims. Claims may be arbitrated only on an individual basis. Pre-hearing discovery rights and post-hearing appeal rights will be limited, but the arbitrator can award damages and relief as permitted under these terms. Any dispute, cause of action, claim or controversy arising out of or relating to Visa Checkout or these Terms, including the formation, interpretation, breach, performance, termination, enforcement, interpretation or validity of these Terms, the validity and enforcement of this provision, and the determination of the scope or applicability of the agreement to arbitrate (referred to in this section h(1) as a "Dispute") that can be subject to arbitration, shall be resolved exclusively pursuant to the process and arbitration clause set out in this section. Any Disputes between you and Visa shall be resolved through binding arbitration; except that, if you are a US resident, you may assert claims in small claims court (if your claims qualify). This arbitration clause only applies to Disputes with Visa regarding Visa Checkout, if you have a dispute with your eligible card issuer you must resolve that dispute with your Issuer. The rules governing any arbitration between you and Visa are as follows: The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures if you reside in the United States and the JAMS International Arbitration Rules if you reside outside the United States, to the extent that those rules do not conflict with this provision. You may obtain a copy of these rules by contacting JAMS at 1-800-352-5267, by writing to JAMS at 620 Eighth Avenue, 34th Floor, New York, NY 10018 or online at www.jamsadr.com or www.jamsinternational.com/. Any claim shall be arbitrated on an individual basis. This means that both you and Visa are prohibited from joining or consolidating claims in arbitration by or against others, and are prohibited from arbitrating any claims as a representative or member of a class. The arbitration will take place before one arbitrator. The arbitration shall (i) be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; and (ii) not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. Residents of the Eligible Jurisdictions in the Middle East shall arbitrate in the Dubai International Financial Centre unless otherwise mutually agreed by the parties. The arbitrator will be mutually agreed upon by you and Visa. If you and Visa cannot agree on an arbitrator, the arbitrator will be appointed according to JAMS procedures. If a Dispute proceeds in court rather than in arbitration for any reason, we both waive any right to a jury trial. You may elect to hire a lawyer, but are not required to do so. Each party will be responsible for its own legal fees and costs, unless awarded by the arbitrator under applicable law. The party that initiates the arbitration will pay the filing fee (unless otherwise dictated by JAMS due to a finding of hardship). Visa will advance all other administration, case management and arbitrator fees associated with the arbitration, through payment directly to JAMS. At the end of the arbitration, the fees paid by Visa may be allocated between you and Visa at the direction of the arbitrator in compliance with JAMS procedures. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration provision. Any decision of the arbitrator shall be final. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Visa’s liability is limited as described in Section 14 above, to the fullest extent permitted by applicable law. These Terms and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Delaware exclusive of conflict or choice of law rules. If the arbitration provision in this section is found to be unenforceable, or the waiver of class action rights is found to be unenforceable for any reason in a case in which class action allegations have been made, then the governing law and forum selection provisions described in (2) below shall apply. The remainder of this section applies to US residents: The arbitrator cannot award punitive or exemplary damages, except as may be required by statute, or any pre-award interest; nor may the arbitrator award any incidental, indirect or consequential damages, including damages for lost profits or harm suffered by third parties. The parties acknowledge that these Terms evidence a transaction involving interstate commerce. Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law, any arbitration conducted pursuant to the Terms and this section shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. 1-16). (2.) if you are a resident of (i) an Eligible Jurisdiction in Brazil, Canada or Europe, (ii) any Eligible Jurisdiction in which the arbitration provision in paragraph (1) above is found to be unenforceable, or (iii) any other Eligible Jurisdiction where the waiver of class action rights is found to be unenforceable for any reason in a case in which class action allegations have been made, then the following shall apply: (x) any disputes, claims or causes of action arising out of or in connection with these Terms or Visa Checkout will be governed by and construed under the laws of the Eligible Jurisdiction of your residence; and (y) any disputes, claims or causes of action arising out of or in connection with these Terms or Visa Checkout shall be resolved within the competent civil courts residing within such Eligible Jurisdiction. J. Assignment. You may not assign these Terms, by operation of law or otherwise, without Visa's prior written consent. Visa reserves the right to assign these Terms, and the rights and obligations hereunder, to any third party without notice to or consent from you. Subject to the foregoing, these Terms will be binding on, inure to the benefit of, and be enforceable against you and your respective successors and assignees. You may terminate your use of Visa Checkout at any time, including if you are not happy with our assignment of these Terms K. People’s Republic of China Mainland Residents Only. You acknowledge that the Visa Checkout is only available for use by you in cross-border foreign currency transactions with merchants outside of the Mainland of People’s Republic of China. Any merchants in the Mainland of People’s Republic of China offering Visa Checkout are only authorised to do so for non-residents of the Mainland of People’s Republic of China. L. India Residents Only. Visa Checkout is offered in India by Visa Worldwide Pte. Limited. M. Survival. Despite termination of these Terms, these Terms continue to apply to any use of Visa Checkout by you prior to termination. Any sections of these Terms that by their nature should survive termination shall so survive any termination of these Terms or your use of Visa Checkout, including without limitation, the Dispute Resolution & Governing Law section. N. Contact Us. If you have any questions or concerns about Visa Checkout, please visit the FAQ section of the Website. If the FAQs don't answer your questions or concerns, you can contact us by post at Visa Checkout, 900 Metro Center Blvd., Foster City, CA 94404-2172, USA, or by e-mail at Email us.

Pre-Order Terms and Conditions

  1. Application of terms and conditions. The terms and conditions laid out herein applies to all items pre-ordered online at Incredible Connection (www.incredible.co.za), and is subject to our standard Terms & Conditions as listed on this website. You, the Customer, enters into the following 'Pre-Order' agreement with Incredible Connection a division of Connection Group Holdings Limited Reg No:1997/005390/06:
  2. The Spirit of Fair Play. Because we pride ourselves in our customer service, diverse range of products and ability to meet the ever-growing consumer demands, we have allowed the pre-ordering of products on our website. The pre-ordering system essentially gives customers peace of mind that newly launched products can be secured before the official launch date thereby avoiding disappointment on or after the day. There are however times when unethical customers may try to take advantage of us and/or our systems so it is necessary to lay down the ground rules so that arguments can be prevented and/or resolved. We therefore would like to officially lay down the following ground rules for pre-ordering.
  3. Minimum Deposit. A minimum deposit (as advertised on the website) will be required for pre-orderable items from time to time. Pre-orders must be secured with 100% upfront payment, before delivery. A pre-order is considered secured only when the appropriate amount for deposit or full pre-payment is made. "Secured" means that we will to the best of our ability attempt to secure the relevant stocks, to fulfil the order. It does not mean that pre-orders will be fulfilled 100% of the time, as occasionally there are circumstances beyond our control, but rest assured that we will fulfil all pre-orders 99.9% of the time.
  4. Settling the Balance. Please be advised that Incredible Connection will be contacting you prior to the launch date to arrange for the settlement of the outstanding balance as per the advertised purchase price. We do however urge our customers to pay the full purchase price up-front so as to avoid the potential inconvenience of settling the outstanding balance before the launch date.
  5. Maximum order quantities. To protect our Customers from unscrupulous elements who attempt to profit from limited stock and market demands, we restrict Customers' pre-orders to a limited number of units per product ordered. This ensures that everyone gets their fair share.
  6. Pre-order status. All pre-orders are subject to stock availability. Sometimes manufacturers and suppliers are unable to stick to a delivery schedule and sometimes they are unable to fulfil their promise on quantities. However, to the best of our ability, we will only work with dependable, reliable and timely suppliers to protect your interests. Fortunately, these incidents are few and far between. For items for which severe shortage occurs, we will revert to the fairest basis which is first-pre-ordered, first-served. So it always pays to be quick and decisive when it comes to pre-ordering. Please note that the expected launch dates are subject to change at the manufacturer's discretion.
  7. Changing your pre-order or cancelling it. In the event of changes to the advertised pricing, features or product offerings, the Customer will be notified and given an opportunity to continue, cancel or amend his/her pre-order. Refunds, changes and cancellations will only be possible for pre-orders that haven't been shipped to the Customer. Please allow for a potential variance, between the estimated pre-order price and the actual final retail price. The variance is usually applicable to imported items for which foreign freight, currency exchange rate fluctuations and of course, taxes. This usually works both ways, both for price increases and lower prices, subject to the final expenses incurred in importing the items.
  8. Deliveries & Part Shipment. Deliveries of pre-orders will generally be concluded within 72 hours of the advertised launch date, we will however endeavour to have your product delivered as close to the advertised launch date as possible, ensuring that you are one of the first to have the product. In the event of part shipment (partial shipment) as requested by the Customer, he/she will be liable for all the associated delivery charges.
  9. Collecting your pre-order. Customers will be permitted to collect their pre-orders at their self-appointed store.
  10. Returns, Refunds and Exchanges. Incredible Connection reserves the right to provide refunds for orders that it no longer wishes to support/accept/fulfil. Please refer to the Returns, Refunds & Exchange Policy as listed on our website.
  11. Determination of policies. At all times, Incredible Connection reserves the right to make any changes on all amendments, descriptions, updates, variations, assortments/bundles, prices, discounts etc., as it may deem fit, at its own discretion.
  12. Applicability. Incredible Connection will enforce all policies stated on its website at all times. Customers are advised to be mindful of the rules and regulations, terms and conditions of their purchases as per the policies listed here.

Promotions and Competitions

  1. Products and Promotions may not be available at all our outlets and may be limited to our online store only. Kindly contact our call centre on 0860 011 700 to assist with product availability. General Terms and Conditions apply to Online Promotional Offers Inclusive of Black Friday & Cyber Monday. All items, unless specified otherwise may be ordered online at www.incredible.co.za
  2. Terms and Conditions for Online Promotional Offers
    1. These are the standard terms and conditions for promotional offers conducted or promoted by JD Consumer Electronics and Appliances t/a Incredible Connection
    2. Your – participation in the promotional offer; and/or
    3. Fulfilment of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.
    4. Black Friday; this promotional offer is valid on 25 November 2016 only.
    5. Cyber Monday; this promotional offer is valid on 28 November 2016 only.
  3. Entrance criteria:
    1. This promotional offer is exclusive to Incredible Connection instore and online purchases (www.incredible.co.za) unless otherwise stated.
  4. Stocks are limited.
  5. Customers should log on the Incredible Connection website by strictly using their specific user login details. Use of other person’s login detail will disqualify your order.
  6. Online purchases made through several logins and using the same card will disqualify the order.
  7. Stocks are exclusively limited to 1(one) customer per advertised product/unit.
  8. Any other online purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled/ disqualified.
  9. Incredible Connection reserves the right to restrict and/or decline sales to traders and dealers.
  10. The online purchase price has been reduced only for the purpose of this online promotional offer.
  11. Prices will return to their standard price on the expiry of this promotional offer or should the limited stock be sold-out.
  12. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date.
  13. Placing a product in a shopping basket without completing the purchase cycle does not constitute; an agreement of sale; and/or an order for such product, and as such, Incredible Connection may remove such product from your shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
  14. An agreement of sale only comes into effect if and when; you electronically submit a completed order for one or more products in your shopping basket; and payment is either settled, or received by Incredible Connection in its bank account.....

Trade-In Terms and Conditions

  1. Customer to have valid SA ID doc or drivers licence
  2. Device needs to at least 20% Charged
  3. Trade in value is based on the following grading criteria
  4. 100% - Working (general wear and tear is acceptable)
  5. 75% - Broken Screen – Broken LCD, Frozen touch screen, Pixel damage, yellow discolouration on screen and dead pixels
  6. 90% - No power – does not switch on, water damaged
  7. 35% - Physical Damaged - Cracked Plastic and glass screens, large scratches, dents and cracked casing, swollen battery
  8. Value of trade-in to be loaded on an Incredible Connection Gift Card
  9. Standard IC terms and conditions around the gift card
  10. No charger is required for a trade in
  11. Consumers to give consent to have IMEI numbers will be checked via TransUnion and Checkmend for blacklisting

Vodacom Contracts

  1. Please note that all Vodacom contracts advertised are applicable to New contracts only and do not apply to upgrades which may be charged at a different rate to that of new contracts. Please note that additional terms and conditions may be applied by Vodacom as part of their approval process.

Incredible Connection Embedded Warranty

The Incredible Connection Embedded Warranty is a unique product offering to Incredible Connection customers, who purchased equipment (goods)* from any Incredible Connection store or via the Incredible Connection website. The Embedded Warranty will cover your Incredible Connection device for accidental damage* during normal use.

This Embedded warranty is offered at no additional cost to you, the customer.

In order to qualify for an Embedded Warranty, you will be required to do the following:

  • Purchase supported equipment (goods)* from any Incredible Connection store or via the Incredible Connection website.
  • The cashier will request your name and daytime telephone number upon purchase, if you purchase from an Incredible Connection store.
  • An agent will make contact with you, within 48 hours after purchase in store or online, and will record your personal details to complete the registration process. These details will include your South African ID number, to which the embedded warranty will be linked.
  • An Embedded Warranty Registration certificate will be emailed to the email address supplied by you, to confirm registration and for your record keeping. This certificate will contain the details of the registration and will contain a unique registration certificate number.

* Terms & Conditions
  1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.
  2. The Embedded warranty starts on the day of the equipment (goods) purchase – as indicated on the invoice - and is valid for a period of 12 calendar months from the purchase date.
  3. Each device qualifies for 1 accidental damage* only, during the Embedded Warranty period. Any further damages after the incident, will be for the Purchaser’s liability.
  4. Accidental damage refers to unforeseen and unintentional damage that occurs suddenly as a result of an unexpected and non-deliberate external action. The damage may be visible, if physical, but may also refer to a "loss of function", for example when loading of a software program or application which might have caused the loss of function.
  5. Accidental damage excludes theft, cosmetic damage caused by normal wear and tear, willful or deliberate acts and defects following the repairs by an unauthorised repair person or service provider.
  6. The customer resolution desk may request some personal information from the Purchaser for registration purposes.
  7. Should the equipment (goods) require repair in terms of the warranty during the course of the joint warranty period, the Purchaser will be entitled to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair.  Upon submission of the equipment (goods), the Purchaser may be required to furnish Incredible Connection with a proof of purchase of the original product, as well as the Embedded Warranty Certificate or unique Certificate Number.
  8. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection.  The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.
  9. During the embedded warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same value of the original unit (the price paid for the goods as stated on the invoice), subject to availability. If the original unit is no longer available, a unit of similar value shall be furnished. This new unit will be supplied with a new invoice and will carry a new embedded warranty. Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher priced replacement, than the price paid for the equipment (goods).
  10. If at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).
  11. Kindly enquire at your nearest Incredible Connection, who will be able to advise whether a specific product includes an embedded warranty. Upon purchase, the sales person or cashier will also be able to confirm embedded warranty included.

3 Year Extended Warranty

1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.

2. The Purchaser has to register the extended warranty online at www.incredible.co.za within the first 30 calendar days from the date of purchase on the proof of purchase (invoice), in order to qualify for the extended warranty.

3. This agreement (“the extended warranty”) has been entered into between Incredible Connection and the Purchaser in respect of the equipment (hardware) described on the proof of purchase (invoice), as soon as the online registration has been completed.

4. Only notebooks (laptops) and desktop computers sold on or after the launch date of 25 September 2017, qualify for this extended warranty program.

5. The manufacturer’s warranty starts on the day of the equipment (goods) purchase. The extended warranty starts one (1) calendar day after the manufacturer’s warranty expires and will extend the warranty by an additional 24 calendar months (2 years)

6. All terms and conditions of the standard manufacturer’s warranty apply to the extended warranty.

7. This means that damage caused by, or evidence of the following (but not limited to) will invalidate the manufacturer’s warranty and will not be covered under the extended warranty either:

7.1 Lightning damage to any electronic equipment

7.2 Extended exposure to moisture and humidity

7.3 Liquid contamination

7.4 Fire or heat damage

7.5 Acts of God

7.6 War

7.7 Public disturbances

7.8 Connection to incorrect voltage or damage due to electrical power surges, load shedding or power interruptions

7.9 Normal wear and tear

7.10 Accidental damage

7.11 Misuse or abuse

7.12 Failure to properly maintain the equipment or goods

7.13 Use of improper cleaning methods, products or equipment

7.14 Infestation by insects or vermin

7.15 Incorrect installation

7.16 Incorrect operation

7.17 Use for which it is not designed (e.g. commercial or industrial environment)

7.18 Use of faulty or leaking batteries in electronic equipment

7.19 Damage caused by the use of remanufactured or generic accessories(eg. universal power supplies)

7.20 Incomplete or incorrect customer instruction/education

7.21 Evidence of tampering or repair by a non-approved service centre

7.22 Altered or removed serial number

7.23 Prolonged and excessive periods of maximum volume and loudness leading to damage of speakers and/or speaker boxes

7.24 Damage causing LCD (Liquid Crystal Display) leakage or screen cracks

7.25 Software related faults (no hardware fault) on electronic equipment

7.26 Faulty, expired on non-compatible software drivers on electronic equipment 7.27 Damage caused by viruses or malicious software on electronic equipment 7.28 Damage to Windows software registry on equipment fitted with a Windows operating system 7.29 Theft or Accidental loss of equipment (product) 7.30 Any other exclusions not listed above, but listed in the specific product terms & conditions supplied by the manufacturer with the equipment (goods) or referred to on the manufacturer’s website 8. Should the equipment (goods) require repairs in terms of the warranty during the course of the joint warranty period, the Purchaser has to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair. 9. Kindly note that the extended warranty is a repair warranty and does not automatically entitle the Purchaser to a replacement of the product (goods) or a refund. 10. Upon submission of the equipment (goods), the Purchaser must furnish Incredible Connection with a proof of purchase of the original product. 11. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs. 12. During the extended warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same or better specifications than the original unit purchased. This new product may not include an extended warranty, but will carry a standard manufacturer’s warranty, starting on the date of issue of the new product. 13. If, for any reason during the extended warranty period, Incredible Connection is unable to supply a product with the same or better specifications than that of the original unit purchased, during the extended warranty period, Incredible Connection will supply the customer with an Incredible Connection gift card or online voucher to the same value of the original purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher value than the price paid for the equipment (goods). 14. If, at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods). 15. All Incredible Connection products are backed up by a manufacturer’s or supplier’s warranty within the first year of purchase. For more details on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your unit, on the manufacturer’s website or enquire at your nearest Incredible Connection store. 16. This extended warranty will be added and registered to the specific equipment (goods) and Purchaser as a free value added product and is not refundable or transferrable in any way 17. The Purchaser may also contact the Customer Resolution Centre (0860 011 700) to assist with further details on this program

Pre-Order Sale Terms And Conditions

ABOUT THESE TERMS OF SALE

  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions, set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection. You will be required to confirm that you have read and accept these Terms before you submit an order to Incredible Connection. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  2. The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  3. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
  4. The sales contract may be concluded in English language.
  5. ORDER AND ACCEPTANCE
  6. Each order submitted constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:
  7. orders cannot be processed due to an error in information you have provided;
  8. there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or
  9. the products that you have ordered are no longer available through the website.
  10. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  11. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  12. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.
  13. PRODUCT AVAILABILITY
  14. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
  15. Due to the stock quantiy each customer order may not purchase more than 2 Samsung Note 8 devices.
  16. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
  17. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy.
  18. DELIVERY
  19. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
    1. Samsung Note 8 Estimated Date Of Arrival at Incredible Connection is 15  September  2017
  20. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
  21. PRICES AND PAYMENT: The product price is always the price indicated in the website when you place your order. The price includes VAT.
 

Embedded Accidental Damage Warranty Registration

The Incredible Accidental Damage Warranty is a unique product offering to Incredible Connection customers, who purchased selected equipment (goods)* from any Incredible Connection store or via the Incredible Connection website. The Accidental Damage Warranty will cover your Incredible Connection device for accidental damage* during normal use. This Embedded warranty is offered at no additional cost to you, the customer.

In order to qualify for an Accidental Damage Warranty, you will be required to do the following:

  1. Purchase selected supported equipment (goods)* from any Incredible Connection store or via the Incredible Connection website.
  2. Log onto www.incredible.co.za and complete the Accidental Damage registration form on the website with all the details required
  3. These details will include your South African ID number, a passport number or in the case of a business, the company registration number, to which the embedded Accidental Damage warranty will be linked.
  4. An Embedded Warranty Registration certificate will be emailed to the email address supplied by you, to confirm registration and for your record keeping. This certificate will contain the details of the registration and will contain a unique registration certificate number.

*Terms & Conditions

  1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.
  2. The Accidental Damage warranty starts on the day of the equipment (goods) purchase – as indicated on the invoice - and is valid for a period of 12 calendar months from the purchase date, provided that the online registration is completed by the Purchaser / Owner / User.
  3. The Accidental Damage warranty is only valid once registration of the product is completed online at www.incredible.co.za by the Purchaser / Owner / User of the product, with all required details completed, as required on the online registration form. Incorrect or invalid details supplied, will result in a cancellation of the registration.
  4. Each device qualifies for 1 accidental damage* only, during the Accidental Damage Warranty period. Any further damages after the incident, will be for the Purchaser’s liability.
  5. Accidenta; damage refers to unforseen and unintentional damage that occurs suddenly as a result of an unexpected and non-deliberate external action. The damage may be visible, if physical, but may also refer to a “loss of function”, for example when loading of a software program or application which might have caused the loss of function.
  6. Accidental damage excludes theft, cosmetic damage caused by normal wear and tear, willful or deliberate acts and defects following the repairs by an unauthorised repair person or service provider.
  7. The customer resolution desk may contact the Purchaser / Owner / User to request some additional personal information for registration purposes, if required.
  8. Should the equipment (goods) require repair in terms of the warranty during the course of the joint warranty period, the Purchaser will be entitled to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair. Upon submission of the equipment (goods), the Purchaser may be required to furnish Incredible Connection with a proof of purchase of the original product, as well as the Accidental Damage Certificate or unique Certificate Number.
  9. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.
  10. During the Accidental Damage warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same value of the original unit (the price paid for the goods as stated on the invoice), subject to availability. If the original unit is no longer available, a unit of similar value shall be furnished. This new unit will be supplied with a new invoice and will carry a new Accidental Damage warranty. Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher priced replacement, than the price paid for the equipment (goods).
  11. If at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).
  12. Kindly enquire at your nearest Incredible Connection, who will be able to advise whether a specific product includes an Accidental Damage warranty. Upon purchase, the sales person or cashier will also be able to confirm whether an Accidental Damage is included.
  13. Please note that this embedded accidental damage cover is a non-refundable warranty unforeseen and unintentional damage that occurs suddenly as a result of an unexpected and non-deliberate external action. The damage may be visible, if physical, but may also refer to a “loss of function”, for example when loading of a software program or application which might have caused the loss of functio

Win a Samsung Note 8

 

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period:The competition runs from 25.09.2017 to 31.10.2017, both dates inclusive. No entries will be accepted after midnight on 31.10.2017.
  4. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. Exclusions: Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  6. How to Enter: By browsing the Incredible Connection site (http://www.live-connected.co.za/sites/note8/). Searching for the Incredible Connection Voucher banner 
  7. Log onto http://www.live-connected.co.za/sites/note8/
  8. Click onto Enter the Samsung Galaxy competition win a Samsung Note 8 Banner
  9. Fill out your details to enter 
  10. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  11. Number of Entries per Entrant: One Entry per person
  12. Entry Fee: There is no entry fee to participate in the competition.
  13. Prize: A Samsung Note 8. The total prize is valued at R17 999(hereinafter referred to as the “prize”).
  14. Winner draw: The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;
  15. The draw will take place on06.11.2017
  16. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook and/or Phone Call by the Incredible Connection Marketing Coordinatorwithin 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.
  17. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  18. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  19. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  20. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  21. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  22. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  23. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  24. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  25. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  26. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  27. A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/

 

6 Months Interest Free T's and C's

  1. This is a promotional offer (“Offer”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time. This Offer is subject to National Credit Act no 34 of 2005 and Regulations (NCA) and to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein. The participant acknowledges that the participant has read and understand these Ts & Cs. These Ts & Cs will govern the Offer from any IC store (the “Company”) or any Company to whom the Company has ceded the rights and obligations. Promotion:
  2. This promotion is promoted by the Company, a division of the Pepkor Trading (Proprietary) Limited, an authorised Financial Services Provider (FSP 3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74).
  3. Promotion Period:

48.2.1.The Promotion will run from 25 October 2017 (00h00) to 30 November 2017 (23h59) (“the Promotion Period”).

48.2.2.The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.

48.2.3.The Promotion is not transferrable nor convertible into cash nor substituted in any manner expect as permitted by law.

  • How to qualify:

The participant must have:

 

48.3.1.Purchased the Apple MacBook Air 13” 128GB, promotional article.

48.3.2.Applied for credit between the Promotion Period and taken up a 6 (six) month term loan.

48.3.3.Purchased the promotional article on credit underwritten by the Century Capital (Pty) Ltd and no other credit provider.

48.3.4.These Ts & Cs do not replace the Ts & Cs of the credit agreement which is subject to an affordability assessment. The credit agreement must be settled within the terms as stipulated on the credit agreement.

  • The article that qualifies for the promotion:

 

48.4.1.Apple MacBook Air 13” 128GB , the promotional article.

48.4.2.The Offer is subject to promotional article’s availability.

  • The Offer:

 

48.5.1.The purchase price shall be the price paid for the article as per the original sales invoice on invoice date.

48.5.2.The participant’s credit agreement will have to be fully paid in accordance with the credit agreement which sets out further Ts & Cs.

48.5.3.In the event that the consumer fails to pay any instalment or any other amount due on due date, such overdue amounts shall bear interest at the maximum interest rate applicable to an agreement of this nature, as prescribed by the NCA thereto, at the specific time of default.

48.5.4.This Offer is applicable to South Africa only and open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot participate in the Promotion.

48.5.5. If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.

Xbox X Pre-Order T's and C's

ABOUT THESE TERMS OF SALE

  • These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  • The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  • These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

 

ORDER AND ACCEPTANCE

  • Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:

 

orders cannot be processed due to an error in information you have provided;

there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or

the products that you have ordered are no longer available through the website.

  • After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  • You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  • If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.
  • PRODUCT AVAILABILITY
  • Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
  • Due to the stock quantity each customer order may not purchase more than 1 Xbox X unit.

 

CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES

  • You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy. DELIVERY
  • Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
  • Xbox X Estimated Date of arrival at Incredible Connection is 30th December 2017.
  • Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

    PRICES AND PAYMENT

  • The product price is always the price indicated in the website when you place your order. The price includes VAT.

 

Shake Every Day Terms and Conditions

Abbreviated
  • The promotion will run from 12 October 2017 to 31 January 20182. You can participate in this promotion via the latest version of My Vodacom App (v9.6) and also by dialling *111*33#
  • Apple is in no way affiliated with the SHAKE promotion. Apple is not a sponsor of this promotion, and rewards given through Vodacom will not include any Apple products.
  • The promotion is open to all Prepaid, Hybrid and Post Paid customers and excludes Community Services numbers, cellphone numbers paid fully by a corporate and M2M.
  • Minors require their guardian’s consent to participate in this promotional competition.
  • Every customer will get a guaranteed daily reward. By redeeming rewards you stand a chance to receive more rewards.
  • There are time limits to redeem rewards which will be communicated in the steps to redeem.
  • Rewards can be won in the following categories:

Voice, Data, Social data bundle and Bonus Airtime rewards

Digital Content rewards (video streaming, music, games)

Lifestyle rewards (travel, restaurant & entertainment vouchers, shopping vouchers, appliances, apparel and other retail rewards)

Electronic devices

A million Rand

One of 12 cars (Renault Clio ) Full Shake Every Day (the Promotion) offers its customers the opportunity to redeem a variety of rewards (Rewards) including, but not limited to, the following • Vodacom network service rewards, e.g. data bundles, SMS bundles, minutes bundles for voice calls, bonus airtime • Content rewards, e.g. music, games, videos, news content • Lifestyle rewards, e.g. vouchers to be redeemed for percentage or Rand value discounts on purchases at retail or online stores, restaurants or hotels, apparel, shopping vouchers, movie and event tickets •One of 12 cars • A million Rand cash • Electronics & Gaming rewards, e.g. gaming systems, electronic goods, appliances • Grand Prize Draw entries This document contains the following sections:

  • General Terms & Conditions of the Promotion
  • Terms & Conditions relevant to the Promotion (excluding the in-store Promotion)
  • Terms & Conditions specific to the Promotion Rewards, by category

 

 

GENERAL TERMS & CONDITIONS OF THE PROMOTION

    •The Promotion commences 13 October 2017 and continues until 31 January 2018 (the Promotional Period). Vodacom reserves the right to change or extend the Promotional Period on reasonable prior notice. •A customer can access the Promotion through the My Vodacom app (version 9.6) and USSD on *111*33# •By redeeming these rewards the customer hereby consents to Vodacom using his/her personal information in order to market its products to him/her once the promotion has ended subject to his/her right to opt out of such marketing messages and further subject to his/her right to restrict receipt of unwanted marketing material as contained in the Consumer Protection Act of 2008. •This Promotion is available only to active Vodacom customers. •Apple is in no way affiliated with the Vodacom Play Every Day promotional competition. Apple is not a sponsor of this promotional competition, and prizes won will not include any Apple products. •All prepaid, contract, Top Up and uChoose Vodacom Consumer customers, including those who activate a new SIM card on or port in to the Vodacom network during the Promotional Period, will qualify to participate in the Promotion. Vodacom Corporate customers with Employee Liable accounts (employee pays for additional usage on the account) are also eligible to participate in the Promotion. •The following customers are excluded from participating in the Promotion •All Vodacom Corporate customers with Corporate Liable accounts (company pays 100% of the account) •All Machine to Machine customers •Community services SIMs / phone numbers •Bulk SMS applications are not permitted to participate in the Promotion •Vodacom reserves the right to disconnect and suspend the service of non-customer SIMs and non-compliant devices as specified by the regulating body ICASA that are being used on the Vodacom network for the purposes of the Promotion •A non-customer SIM is an application that uses a SIM card to send SMSs in volumes not possible by a natural person •Vodacom reserves the right to change these terms and conditions and will provide participating customers with reasonable notice of such change prior to implementing such changes where such change is required under the Consumer Protection Act •Vodacom protects participants personal info according to The Privacy Act

 

TERMS & CONDITIONS OF THE PROMOTION

    •Eligible Vodacom customers may participate in the Promotion using one or more of the following channels: •My Vodacom app •My Vodacom USSD menu •Participating customers will receive rewards that they will need to redeem. They will follow instructions to redeem either via My Vodacom app or USSD *111*33# •Customers will need to have a smartphone that is compatible to shake •Customers who do not have a smartphone with the shake capability will be asked to press a button numerous times to redeem the gift •Customers who do not have a smartphone can redeem their gift via USSD •By redeeming rewards they will be eligible to receive more rewards •Vodacom is not liable for any direct or indirect costs owing due to participation in this Promotion •Customers participating in the Promotion will be eligible to win Rewards from various categories, as set out in the Overview above and section 3 below

 

TERMS & CONDITIONS: PROMOTION REWARD

Guaranteed rewards will be allocated to customers daily thereafter more rewards may be allocated to customers who have redeemed previous rewards There is a time limit to redeem rewards and this will be communicated through the steps for redemption. Failure to redeem the reward in the time limit means the customer will miss out on the allocation of this reward Rewards may not be transferred to other customers or exchanged for cash. Rewards are categorised as follows: • Vodacom network services rewards • Digital Content rewards • Lifestyle rewards • A Millionaire draw • One of 12 cars draw • Electronics & Gaming rewards • Grand Prize Draw entry rewards

Allocation, delivery or collection may differ for Rewards in each category. These are detailed in the relevant Reward Category section below.

Each Reward is subject to a validity period, which is specified in the sections below and in each Reward notification.

All Rewards for vouchers or items redeemed through a merchant, retail outlet or online store, will be subject to specific terms and conditions as detailed below. These must be read in conjunction with the relevant merchant’s full terms and conditions, as per the Vodacom/merchant T&Cs.

In the case of a conflict between the Promotion Reward terms and conditions and the merchant’s standard terms and conditions, the Promotion Reward terms and conditions will take precedence. Voice and Data Bundle Rewards

Voice minutes bundles, SMS bundles, Data and Social Media bundles Rewards will be allocated immediately to a Prepaid, Top Up or uChoose customer who have redeemed these rewards Contract customers will be allocated these Reward bundles within 6 (six) hours of winning the Reward

Bundles will be available to use on the day of allocation, within any specified usage period, and will expire as per the stated validity period Unused Reward bundles will expire and there will be no carry over or refund.

Reward bundles cannot be transferred to other customers. Any usage that falls outside the specified usage period or after the bundle is depleted will be billed at the customer’s applicable price plan rates. Vodacom voice minute bundles will specify usage, whether for Vodacom to Vodacom (VC-VC) calls or calls to any SA Network (Any Network).

The following call types are excluded from the Vodacom voice minute bundles: Conference & video calls to other networks; Call Sponsor: International & roaming calls, Premium rated calls; Value Added Service (VAS) Calls; Call Forwarding; Directory Enquiry; Reconnect Calls Reverse Charge calls General Through Connect (to other networks)Service calls; Message forwarding.

Vodacom SMS Reward bundles can be used for sending SMS to national destinations including “SMS to email” but cannot be sent to international or premium rated numbers or services. One (1) SMS is equivalent to 160 characters, including spaces.

Data sessions initiated within the specified usage period but terminated outside of the period will deplete from the Data Reward bundle until the last minute of the stated bundle validity period and the remainder of the session will be billed from an existing active data bundle or at the specified out-of-bundle rate applicable to the customer’s price plan.

Prepaid, Top Up or uChoose customers converting to contract price plans or vice versa will not be able to retain their allocated voice minutes, Data or SMS Reward bundles once the conversion is successfully completed.

Social Media bundles must be used on the specified sites (Facebook, Youtube) in the specified time period for the specified validty period. Usage on these sites outside of their rules will incur costs Digital Content Rewards

Rewards are available in this category: • Videos • Music • Games • Content

These Rewards will be allocated immediately on winning the Reward.

The customer will receive an SMS providing a link to access the Reward. This message will include information regarding the usage validity period and/or expiry period of the Reward.

If a customer wins a music Reward, the customer will be able to choose one (1) track from a range of music tracks available for the Promotion.

Customers will not be charged for data used for the download of the music Reward.

Music Reward downloads are only available while the customer is on the Vodacom network within South Africa.

The music track will not be available for download after the expiry date.

Unused Rewards in this category will not carry over or be available for download, access or use after the Reward expiry date. Lifestyle Rewards

Vodacom Derby tickets:

We are awarding 2500 double tickets to the Vodacom Derby on 21 October in Johannesburg.

We recommend that you collect your tickets at least 48 hours before the event from any Shoprite, Checkers and Computicket outlet. You will be required to present reasonably acceptable photo identification (ID book or passport) and the booking number that we have issued to you.

We will not be obliged to provide the tickets to anyone failing to provide us with such details. You are responsible for keeping such identification numbers, barcodes and/or access codes secure since such identification numbers, barcodes and/or access codes will enable the first user thereof to access to the relevant event and only a single use thereof will be permitted

Win a car :

Vodacom (Pty) Ltd (“Vodacom”) is running the Win a car competition on the Renault Clio TURBO Expression 5dr (“the Competition”) where participants of Shake Every Day are entered into a weekly draw to stand a chance to win one (1) car per week.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions: •The Competition runs from 00h00 midnight on 1 November 2017 (“start date”) and ends at 00h00 midnight on 31 January 2018(“end date”). Any entries received after the closing date will not be considered for the competition •Twelve (12) lucky entrants stands a chance of winning a car between 1 November 2017 to 15 January 2018, via Shake Every Day. •Vodacom shall solely determine the specifications and colour of the vehicles to be won and the Vodacom’s decision is final. •Vodacom shall not be liable for any manufacturing faults, recalls, damage or loss of or to any vehicle once handed over to a winner. •The cost and arrangement of licensing, registration and insurance of any prize is excluded. Winners must contact the Renault dealer that does the handover to arrange for the legal transfer of any prize and must arrange for third party insurance against damage or loss from the moment possession is taken of the prize. •Vodacom or Renault does not cover Insurance or petrol for the vehicle. •The vehicle will be covered by the standard 5 year/100 000km warranty and 3 year/45000km service plan. •The winners will be randomly selected by means of an electronic random draw selection from all eligible entries which meet the requirements set out in these Terms and Conditions. •Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners •Participants are not required to have a valid driver’s license to win a prize, but a prize may only be collected by a representative of a winner who is in possession of a valid driver’s license at the time of collection of such prize. •Entrants are allowed to enter as many times as they like, but are only eligible to win once for the duration of the Competition. •Participants must be in possession of a valid SA identity document or valid permanent residence permit valid for a period exceeding 12 (twelve) months for the Republic of South Africa and valid at the end date of the Competition. •The selected winners must be able to identify themselves (in a manner determined by Vodacom) as the qualifying entrants to the Competition and have to comply with the required validation procedure in order to claim the prizes. •The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Vodacom being in arrears to be eligible to win the prizes. •There are no additional charges for participating in the Competition. •All risks and ownership of the prize shall pass to the winner on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prize shall terminate. Vodacom will advise of arrangements in respect of the prize distribution at the time of contacting the selected winner. •Notwithstanding the fact the prize vests on the winner immediately upon the determination of the results, any prize that remains unclaimed/ undeliverable after a month of transfer or no reasonable effort is made on the part of the winners to claim the prize despite having been advised of the results of the Competition will be forfeited. •The winner will be contacted during working hours (08h00 to 17h00) by phone on or after the draw date, using the cell phone number associated with his/ her entry into the Competition. •Vodacom (Pty) Ltd will use reasonable efforts to contact the winner telephonically on the contact details used to participate in the Competition. Vodacom (Pty) Ltd shall attempt to contact the winner for a period of 2 (two) working days after his/ her name has been drawn and verified as a winner. •Should a participant not be available on the contact number during the timeframe stipulated or reject, forfeit or decline acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next selected entrant. •The claim for the prize will be subject to security and validation, failing which the winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant. •If a winner cannot accept the prize for any reason whatsoever, the prize will be awarded to the next selected qualifying entrant. •Vodacom reserves the right to withhold any prize until it is satisfied that the claim by the winner is valid. •In the event that the user of the mobile phone (i.e. the participant in the Competition) is not the person that is responsible for payment of the qualifying contract/ existing qualifying contract, then the prize will be awarded to the person that is the account holder and responsible for payment of the qualifying contract/ existing qualifying contract. •Vodacom shall request the winner’s consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winner may decline the use of his/her image and/or likeness by Vodacom. •The winner’s names and location may be displayed on www.vodacom.co.za/vodacom/competition-winners as well as Vodacom Social Media Assets as well as on screens/in store TV within Vodacom Approved sales channels. •The prize is not transferable or exchangeable. •The judges’ decision on any aspect of the Competition including the allocation of the prize will be final and binding and no correspondence will be entered into •In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into. •User data collected via the Competition will not be used for any other purpose than for the Competition only. •User data collected via the entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy If there is no legal requirement, the collected information will only be stored for as long as it is needed. •Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition. •The duration of the Competition may be extended or curtailed at the discretion of Vodacom. •Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. •Vodacom shall not be liable for taxes or any costs incurred by the winners for entering the Competition or in claiming the prize. •Neither Vodacom nor any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize or after claiming the prize. •In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating and/or prize redemption process of the Competition. •If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors. •Vodacom may refuse to award the prize if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify that they are rejected. •All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail. Voucher validity varies per reward and must be redeemed at the respective merchant on or before the dates specified; thereafter the voucher will expire and become invalid or unredeemable. Any dispute relating to voucher redemption shall be resolved between the customer and the relevant merchant. Vodacom assumes no liability in this regard and by acceptance of these terms and conditions the participant indemnifies Vodacom against any claim of whatsoever nature arising out of the redemption of any Reward voucher issued in terms of the Promotion. Shopping Discount Rewards may be subject to merchant specific terms and conditions, as below:

Edcon Group: Shopping Discount offers •In the case of the customer being rewarded with an “Edgars” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Edgars Active” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars Active stores in South Africa. •In the case of the customer being rewarded with a “Jet” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Jet and JetMart stores in South Africa. •In the case of the customer being rewarded with a “Red Square” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Red Square stores in South Africa. •In the case of the customer being rewarded with a “Boardmans” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Boardmans stores in South Africa. •The customer must present the Reward voucher in-store in order to qualify to redeem the voucher. •In the case of the customer being rewarded with an “Accessorize” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •Inglot In the case of the customer being rewarded with an “Accessorize” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Calvin Klein” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Dr Martens” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Mango” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Salsa” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Dune” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Lipsy” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •In the case of the customer being rewarded with an “Jigsaw” discount voucher, the voucher code may be used by the customer to purchase any regular priced merchandise from any participating Edgars stores in South Africa. •The discount voucher code may not be transferred by any means to anyone else. •The discount voucher cannot be used in conjunction with any other offer, including in-store discount promotions.

The discount voucher cannot be (1) used to pay an Edcon account; (2) exchanged for cash; (3) used to purchase cellular products (handsets and airtime); Laptops, Printers, Digital Devices or Gaming Consoles. (4) used to purchase gift cards; or (5) used to purchase 3rd party items such as electricity, DSTV subscriptions, event tickets or other similar items.

The Reward voucher validity is stipulated on the SMS and may only be used once.

Unused Reward vouchers will not be redeemable after the expiry date.

Should the Reward voucher code be deleted or the customer’s cellphone lost/stolen, neither Edcon nor Vodacom will be liable for any reimbursement of any nature.

SA Florist: Shopping Discount offers

Vouchers are subject to a minimum spend of R350 to receive the Free Delivery.

Products are available in South Africa Only.

All prices listed are in South African Rands and include VAT.

SA Florist endeavours to meet the demand, but offer subject to availability of stock.

Voucher codes are valid until 15 November 2017. Subject to SA Florist terms and conditions available on: https://www.saflorist.co.za/Pages/Terms-and-Conditions/22 Flook Sporting Deals (Pty) Ltd: Shopping Discount offers

Reward voucher codes for Flook goods are only redeemable at the merchant’s online store. The customer can access the Flook online store through the link in the Reward notification message or via www.flook.co.za.

In order to receive the stated discount, the customer must select the product specified in the Reward voucher; enter the Reward voucher code when prompted and follow the steps to checkout and registration for delivery. The discount will only be applied after successful completion of registration for delivery.

The customer will not be charged for delivery of the goods.

Flook will not deliver to a post office box.

Reward vouchers may not be exchanged for cash.

The Reward voucher code can only be used once and will expire on 15 November 2017.

In the event of a stock out situation or if a size is not available Flook will undertake to find an alternative or to re-order the specific item.

Flook are reliant on suppliers’ stock and inventory but every effort will be taken to find a replacement in the quickest time possible.

Should no replacement be available Flook will provide the customer with a coupon to redeem on any items in the Flook online store to the same value of the Reward voucher.

Where the code is used for physical products, Flook’s standard terms and conditions apply.

Full terms and conditions for Flook Sporting Deals (Pty) Ltd are available in Vodacom/specific merchant.

Spree: Shopping Discount offers

Spree endeavours to meet the demand, but offer subject to availability of stock.

The discount voucher cannot be used in conjunction with any other offer.

Voucher codes are valid until 15 November 2017. Subject to Spree terms and conditions available on: https://www.spree.co.za/en/page/terms-and-conditions

Superbalist: Shopping Discount offers

Superbalist endeavours to meet the demand, but offer subject to availability of stock.

The discount voucher cannot be used in conjunction with any other

Only one promo code per customer

Discount can only be applied to regular priced merchandise

View Terms & Conditions @ https://superbalist.com/terms_and_conditions

Shopping Vouchers Rewards may be subject to merchant specific terms and conditions, as below:

Shopping Voucher, Electronics & Gaming, Home Appliances, Entertainment Rewards

On winning a reward in this category, the customer will receive a message indicating which Reward they have won. This message will include information regarding the Reward, its usage validity period and/or expiry period.

No refunds or change will be issued for Reward vouchers.

Vouchers may not be transferred or used for payment of retail accounts.

Voucher validity varies per reward and must be redeemed at the respective merchant on or before the dates specified; thereafter the voucher will expire and become invalid or unredeemable.

Flook Sporting Deals (Pty) Ltd (Shopping Voucher)

Reward voucher codes for Flook goods are only redeemable at the merchant’s online store. The customer can access the Flook online store through the link in the Reward notification message or via www.flook.co.za.

In order to receive the stated discount, the customer must select the product specified in the Reward voucher; enter the Reward voucher code when prompted and follow the steps to checkout and registration for delivery. The voucher will only be applied after successful completion of registration for delivery.

The customer will not be charged for delivery of the goods.

Flook will not deliver to a post office box.

Reward vouchers may not be exchanged for cash.

The Reward voucher code can only be used once and will expire on 15 October 2017.

In the event of a stock out situation or if a size is not available Flook will undertake to find an alternative or to re-order the specific item.

Flook are reliant on suppliers’ stock and inventory but every effort will be taken to find a replacement in the quickest time possible.

Should no replacement be available Flook will provide the customer with a coupon to redeem on any items on Flook to the same value of the Reward voucher.

Where the code is used for physical products, Flook’s standard terms and conditions apply.

Full terms and conditions for Flook Sporting Deals (Pty) Ltd are available in Vodacom/specific merchant.

Entertainment Rewards:

Ster Kinekor

The Reward voucher is a 3D movie ticket in the form of an e-voucher.

The e-voucher is redeemable at any Ster-Kinekor Theatre in South Africa except Cine Prestige, IMAX and 2D movies.

E-vouchers are redeemable online or at the ticket counter or self-service terminals at Ster-Kinekor Theatres.

The Reward voucher code can only be used once and will expire on 30 November 2017.

Lost or stolen e-vouchers will not be replaced.

The e-voucher cannot be used in conjunction with any other special, promotion and/or discount and/or club offerings.

No refunds will be made on e-vouchers.

Full terms and conditions for Ster-Kinekor, a division of Primedia (Pty) Ltd, are available in Vodacom/specific merchant or at www.sterkinekor.com or www.sterkinekor.mobi.

Electronics and Gaming Rewards and Home Appliances

The following rewards are available on this category in the month of September 2017: • A Polaroid Karaoke Box • A Hisense 32” TV • A Defy 28 litre microwave • A Samsung Home Theatre System • Delonghi Jovia Coffee Machine

On winning a Reward in this category, the customer will receive a message indicating which Reward they have won. This message will include information regarding the Reward and the process for confirming the Reward and the handover of the Reward.

Rewards may not be transferred or exchanged for another product or for cash.

Vodacom will use reasonable efforts to contact the winners on the cellphone number that was used to participate in the Promotion. Vodacom will attempt to contact the winners at least three (3) times after the Reward has been awarded. Should the participant not be available on the contact number provided during this time period, or rejects or declines acceptance of the Reward, that person’s right to the Reward will be deemed to have been waived and the Reward will be forfeited.

Vodacom reserves the right to award any forfeited Rewards to another participant in the Promotion.

Once the winners have been contacted successfully and their entries validated, their Reward will be dispatched by Vodacom or the third party merchant supplying the prize.

The Reward will be delivered to the winner, by an appointed courier company, at the address specified by the winner.

It is the responsibility of the winner to ensure that there is someone at the agreed address authorised to accept delivery of the Reward. There will be no delivery charges payable by the winner.

It is the sole responsibility of the winner to procure a television license, if required.

All items carry a 1 year warranty unless otherwise stipulated on the manufacturers warrantee.

Support information will be included in product packaging.

Save in the event of its negligence, neither Vodacom, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any Reward. Full terms and conditions for Hardware and Devices are available in Vodacom/specific merchant.

Incredible Varsity Competition Rules

 

      COMPETITION RULES
    1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07) (“the Promoter”).
    2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
    3. Competition Period: The competition runs from 13 February to 17 April 2017, both dates inclusive. No entries will be accepted after midnight on 17 April 2017.
    4. Who Can Enter: You are entitled to participate in this competition if you are a natural person who is at least 18 years old.
    5. Exclusions: directors, members, employees, agents of, or consultants to the JD Group, A division of Pepkor Trading Pty Ltd and its subsidiaries or associated brands and divisions, including the Promoter, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
    6. How to Enter: SMS Entry (SMS Steinhoff, Your Name, Email Address to 47095)
    7. Number of Entries per Entrant: Multiple Entries per person
    8. Entry Fee: Cost of SMS is R1,00
    9. Prize: An All-expenses paid trip to the 2017 Cape Town Sevens for you and three mates including flights, accommodation, excursions, 1 x entry ticket per day, spending money, and transfers The prize is not negotiable or transferrable and may not be exchanged for cash

Winner draw:

One lucky winner will be chosen and announced via SMS and Phone Call

Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published via SMS, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by phone call and SMS message by the Marketing Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner.

      • The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
      • By participating in this competition, you agree to all the Competition Rules set out above, without exception.
      • The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise.
      • The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter or JD Group as stipulated in clause 5 above.
      • A copy of these Competition Rules is made available at www.incredible.co.za.
      • The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter and JD Group cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter and JD Group will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

Tech Monday and Visa Checkout Promotion

 

  1. Period: The promotion runs from 13.11.2017 (00:00pm) to 13.11.2017 (11.59pm). No purchases will be accepted after midnight on 13.11.2017.
  2. Terms of Use: Incredible Connection and Visa Checkout will be running a promotion whereby consumers that purchase any product on the “Tech Monday” page on the Incredible Connection website (www.incredible.co.za) and use the “Visa Checkout” to complete their payment will receive 20% off their purchase on top of the discount offered through Tech Monday.
  3. Total purchase limit may not be more than R10 000.00 per person to receive discount.
  4. Only VISA card’s will be eligible to receive the discounted offer.
  5. This promotion is not available in conjunction with any other promotion, unless specifically stated.
  6. How does it work? What is Visa Checkout?
  7. Visa Checkout makes online shopping more enjoyable by making it easy to complete your purchase.
  8. Simply register on Visa Check (https://secure.checkout.visa.com/partner) out by entering your username and password and speed through your online shopping experiences with a single account that can be used across all your devices.
  9. No need to re-enter your card number or address.
  10. And you can store and use any major credit or debit card.
  11. General Terms
  12. Incredible Connection reserves the right to amend, modify, cancel or withdraw any aspect of this promotion in its sole discretion at any time without prior notice or liability. Incredible Connection cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.
  13. Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or from participation in this promotion.
  14. If any provision or part of these rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these rules shall remain in force.
  15. Any violation of these rules will result in the immediate disqualification of the transgressing participant from the promotion.

Black Friday Deal a Day

 

  1. ABOUT THESE TERMS OF PROMOTION These Terms of the Promotion (Promotion)together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated website and you purchase goods advertised as part of this promotions. Please note that the terms and conditions that apply to ordering of the Black Friday, Deal-a-day products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit. The Black Friday deal-a-day promotion is the sale of certain on-line only products when paying using the VISA checkout portal on the Incredible Connection website only. From 20 November 2017 through to 23 November 2017, there will be different products on promotion. No orders made after midnight on each day will fall within the promotion. The Black Friday deal-a-day products are sold and delivered to you by Incredible Connection. In connection with the sales of the Black Friday deal-a-day products, Incredible Connection will collect the orders and payments for pre-order products. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products. ORDER AND ACCEPTANCE Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where: orders cannot be processed due to an error in information you have provided; there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or the products that you have ordered are no longer available through the website. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection on 0860 011 700. PRODUCT AVAILABILITY Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted. Incredible Connection cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Due to the stock quantity, each customer order may not purchase more than 1 product from the Black Friday, Deal-a-day. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (you will be able to request a refund of the product please see Return Policy. DELIVERY Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate Black Friday Deal-a-day starts at Incredible Connection on the 20th – 23rd November 2017. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter. Please see the delivery policy for further details. GENERAL Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or from participation in this promotion. If any provision or part of these rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these rules shall remain in force. Any violation of these rules will result in the immediate disqualification of the transgressing participant from the promotion. PRICES AND PAYMENT
  2. The product price is always the price indicated in the website when you place your order. The price includes VAT.
  3. 30% off will only apply if customers use their Visa card with VISA Checkout.
  4. Customers need to be logged in Incredible Connections website in order to activate the discount.
  5. Discount will only be valid for one transaction per customer using Visa check out with a Visa card.
  6. Discounts are limited to 30% off the advertised pricing of the deal of the day.Promotion period is valid from the 20th November - 23rd November limited to the featured product of the day.

Apple iPhone X Pre-Order T’s and C’s

 

    ABOUT THESE TERMS OF SALE
  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  2. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
  3. ORDER AND ACCEPTANCE
  4. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:orders cannot be processed due to an error in information you have provided;there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; orthe products that you have ordered are no longer available through the website.After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.
  5. PRODUCT AVAILABILITY
  6. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.Due to the stock quantity each customer order may not purchase more than 1 Iphone X.
  7. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
  8. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy. DELIVERYAny delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurateApple iPhone X Estimated Date of arrival at Incredible Connection is 24TH November 2017that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
  9. PRICES AND PAYMENT
  10. The product price is always the price indicated in the website when you place your order. The price includes VAT.

Yuppiechef Voucher Terms & Conditions

 

      1. One Yuppiechef voucher to the value of R1,200.00 will be issued with the purchase of the Macbook Air 13” 128GB (MQD 32S0) (SKU 10106840) from Incredible Connection between 27 November 2017 and 24 December 2017.
      2. This promotion is only available for purchases on and between 27 November 2017 and 24 December 2017
      3. To qualify for the above voucher, the Purchaser needs to purchase a Macbook Air 13” 128GB (MQD 32S0) (SKU 10106840) from Incredible Connection (online or instore), at the promotional price of R13,999.00 incl VAT and register his/her details on www.incredible.co.za on or before 31 December 2017.
      4. Only products purchased at the full price of R13,999.00 incl VAT, will entitle the Purchaser to a Yuppiechef voucher. Any discounted product, refunded or exchanged unit will not entitle the Purchaser to a Yuppiechef voucher.
      5. Layby purchases do not qualify for a Yuppiechef voucher
      6. Should the Macbook Air be returned for a credit / refund, the voucher will be cancelled and the value already spent on the Yuppiechef voucher (as confirmed with yuppiechef.com), will be deducted from the amount to be credited or refunded to the Purchaser.
      7. Registration on the above website alone, will not automatically entitle the Purchaser to a voucher: The details registered will be validated for authenticity, after which the Purchaser will receive an email, containing an electronic Yuppiechef voucher, with a unique voucher code. The email with the voucher will be sent to the email address, as entered by the Purchaser upon the above registration. Incredible Connection cannot take any responsibility for email addresses entered incorrectly by the Purchaser.
      8. Should you require assistance with the registration or issue of your voucher, kindly contact Incredible Connection on 0861 001 700 or email [email protected]
      9. For a full list of Yuppiechef Voucher terms and conditions, kindly refer to www.yuppiechef.com/voucher and click on Terms & Conditions
      10. Yuppiechef Gift Vouchers are not redeemable for cash and will not be replaced if lost, stolen, destroyed or used without permission.
      11. Yuppiechef Gift Vouchers cannot be resold to- or exchanged with a third party.
      12. This Yuppiechef Gift Voucher can only be redeemed online for purchases at www.yuppiechef.com
      13. Purchases will be deducted from the voucher amount until the Rand value reaches zero.
      14. The balance showing on the Yuppiechef system is binding.
      15. The Gift Voucher is valid for 36 months from the date of issue, as indicated on the email you received, containing the voucher
      16. Please note that delivery charges may apply in line with the delivery policy of Yuppiechef
      17. Gift Vouchers cannot be used to purchase another voucher on Yuppiechef
      18. Gift Vouchers cannot be used in conjunction with other Yuppiechef promotional vouchers.
      19. To check a voucher Value or Balance: Visit www.yuppiechef.com/giftcard
      20. Yuppiechef cannot refund in cash, purchases made with a marketing or promotional voucher. Yuppiechef will either reinstate the used voucher with a limited extension of the expiration date or issue you with a new one in line with the Yuppiechef Returns Policy How to Redeem a Yuppiechef Gift Voucher
      21. Visit www.yuppiechef.com
      22. Shop as usual and add products to your Cart
      23. On the Cart page, browse to the “Vouchers & Discounts” section
      24. Enter your Voucher Code, e.g. 123-456-789
      25. See the vouchers code on the left bottom corner of the emailed Gift Voucher
      26. Press the “Claim Voucher” button
      27. The page will refresh and the voucher amount will show in your Cart, and the discount will reflect in your Order Total.
      28. Check out as usual

If there is an outstanding amount for your Order, you can pay the balance as usual.

If the balance is zero, you’ll still need to check out, but you won't need to select a payment option. Simply press the “Order Now” button once you've entered your delivery details.

Sony Smatband2 Incredible Connection Thailand Experience Promotion Terms and Conditions

Section 49 Consumer Protection Act No. 68 of 2008 notice, the following terms are important to note: Clauses: 3, 4, 5 and 6.

 

    1. Campaign: Sony Smatband2 Incredible Connection Thailand Experience (the “Promotion”). This Promotion is organized by JD Consumer Electronics and Appliances t/a Incredible Connection (“Incredible Connection”) and Pure Distribution (“the “Promoters”).
    2. Campaign:
    3. Sony Smatband2 Incredible Connection Thailand Experience (the “Promotion”). This Promotion is organized by JD Consumer Electronics and Appliances t/a Incredible Connection (“Incredible Connection”) and Pure Distribution (“the “Promoters”).
    4. Campaign Period:
    5. The Promotion commences at, 00h01 on 06 November 2017 and will continue until 23h59 on 31 December 2017 (the “Promotion Period").
    6. The duration of the Promotion may be extended or curtailed at the discretion of the Organizer.
    7. Promotion is valid while stock lasts.
    8. Who May Enter:
    9. To be eligible to enter, the entrant must:
    10. be a natural person;
    11. South African citizen or a permanent resident with a valid identity document;
    12. be 18 (eighteen) years or older;
    13. be a South African citizen or a permanent resident, who possesses a passport valid for at least 6 months from date of travel;
    14. be willing to share copies of identification and passport documents as well as provide all relevant information as may be required;
    15. Participation in this Promotion excludes employees, directors, members and partners at Sony Mobile and employees and immediate family of Incredible Connection including:
    16. Sony Mobile AB;
    17. Supplier/s of goods and or services in terms of this Promotion; and
    18. Promotional partners, printers, advertising and promotional agencies, professional advisors and point of sale staff employed by or contracted to, or providing goods or services of any kind, to all the people or entities listed above during the Promotion Period
    19. How to Enter:
    20. During the Promotion Period, the entrants that meet all of the criteria referred to in clause 3 above must do the following in order to be rewarded:
    21. Purchase a Sony Smartband2 from any Incredible Connection store between the 06th of November and the 31 of December 2017.
    22. SMS Smartband2 and the last 5 digits of the product’s serial number to stand a chance to win. The process is as follows:
    23. SMS Smartband2 and the last 5 digits of the purchased product’s serial number to 49955
    24. All entries will be acknowledged with a reply sms stating “Your entry has been accepted. You have been entered into the lucky draw to stand a chance to a trip to Thailand.
    25. SMS cost R 1.00; free SMS’s do not apply.
    26. Winners and Prizes:
    27. The first correct entry drawn from the valid SMS entries will win a trip for themselves and a partner to Thailand.
    28. The random draw will take place within 14 days of the closing date of the competition and will be overseen by an independent auditor.
    29. The Promoters will notify the Winners of the Promotion and make suitable arrangements for all prize redemption. The Winner(s) will be notified via telephone during office hours over a three (3) day period. If contact is not made, after 5 attempts per day during the 3 day period, the Winner will be disqualified and a new Winner selected as per par 4.1.4. The old Winner will be deemed to have forfeited the Prize.
    30. The Reward:
    31. Entrants, who fulfil the requirements stated in clause 3 and 4 above, will be rewarded with:
    32. Economy Class Return flight tickets inclusive of all taxes
    33. Seven (7) nights’ accommodation in a 4 Star Hotel with service, hotel taxes included, in Phuket, Thailand
    34. Breakfast daily
    35. Full day Phang Na Islan-d and- James Bond- Tour by land and sea, with lunch
    36. Seafood dinner at Kang Eang Restaurant
    37. Return airport and hotel transfers
    38. Emergency medical insurance
    39. Travel Insurance relating to luggage only
    40. The Prize excludes the following, which will be for the winner’s account:
    41. hotel room upgrades;
    42. flight upgrades;
    43. any laundry charges;
    44. any and all phone calls, including but not limited to landline calls made from the hotel room;
    45. mini bar charges;
    46. meals (excluding Breakfast at the hotel and excepting meals as mentioned in clause 5);
    47. in-house movies;
    48. excursions not included in the itinerary as described in the terms and conditions;
    49. travel costs incurred whilst at the destination, not included in itinerary;
    50. any expenses not listed in clause 6 above.
    51. General:
    52. No portion of the Reward can be amended, transferred or cancelled.
    53. The reward is not transferable.
    54. In case of winner/s not being able to secure Visas, they will be disqualified and replaced with the next valid winner in line, based on criteria as per par 4.1.4
    55. The results of draws to determine winners in each category are final and no correspondence will be entered into.
    56. The Promoters, its respective directors, affiliates, members, partners, employees, agents, consultants, suppliers, contractors, subsidiaries and sponsors assume no liability whatsoever for any direct or indirect loss or damage, including but not limited to physical harm or death, howsoever arising from or as a result of an entrant’s participation in the Promotion or the entrant’s redemption of any Reward in terms of this Promotion, or from any amendments to Reward details and/or the terms and conditions of this Promotion. All entrants (including the winners) hereby expressly indemnify the Promoters in this regard and shall hold it harmless from all and any claims arising from or as a result of the above reasons.
    57. In the event that the winner is unable to redeem the Reward for any reason, or is disqualified for any reason, the winner will forfeit the Reward.
    58. In so far as it is necessary, required by law or beyond the reasonable control of the Promoters, the Promoters reserve the right to vary the nature of the Promotion, the Reward and these terms and conditions and notice in this regard will be published at www.Incredibleconnection.co.za or in another appropriate medium. In the event that the Reward is limited or varied in this manner, the Promoters shall replace the Reward with a reward of a similar economic value.
    59. With regard to clause 7.7 above, any amended terms and conditions published in any media, or on the Incredible Connection website www.Incredibleconnection.co.za will form part of the terms and conditions of the Promotion, to which terms the entrants agree to be bound.
    60. The decision of the Promoters in respect of disputes arising out of this Promotion shall be dealt with by the Promoters in accordance to these terms and conditions. The decision of the Promoters in this regard shall be final.
    61. The Promoters reserves the right to withhold the Reward until it is entirely satisfied that the participant of the Reward is the bona fide valid winner, and reserves the right to call for such proof as it may deem necessary.
    62. The Promoters may request that entrants’ consent in writing to their name, image and likeness being used and published by the Promoters in connection with this Promotion for a period of 12 (twelve) months after they are announced as entrants. Entrants may decline the use of their name, likeness and image by the Promoters.
    63. By entering this Promotion entrants signify their consent to be bound by the terms and conditions contained herein.
    64. By entering the Promotion all entrants give their consent to receive various marketing and promotional material from the Promoters. Entrants will be provided with an opportunity to “Opt Out” of receiving such communications, which may be via the relevant medium that such marketing communication was received.
    65. Entrants agree that it is an express condition of the Promotion that in order to be eligible to redeem the Reward, the winner shall be required to submit the appropriate acknowledgement of receipt of the Reward, as well as an indemnity and/or waiver of liability as reflected in these terms.
    66. By entering this competition, participants agree and understand that they may win a prize and that there are no guarantees attached to the possibility of winning. Furthermore, by participating in this competition, participants agree to the terms and conditions as stipulated.
    67. The Promoters will not be held liable for any associated costs incurred through the participation in this promotion or the winning and acceptance of a prize.
    68. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
    69. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
    70. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
    71. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
    72. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
    73. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
    74. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
    75. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
    76. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
    77. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
    78. A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/ Campaign:

Black Friday Terms & Conditions

 

    1. These are the standard terms and conditions for promotional offers, specifically Black Friday for JD Consumer Electronics and Appliances (Pty) Limited t/a Incredible Connection.
    2. Your –

      34.2.1participation in the promotional offer; and/or

      34.2.1fulfillments of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.

    3. This ONLINE promotional offer is valid on 24 November 2017 only.
    4. Entrance criteria:

      34.4.1This promotional offer is exclusive to Incredible Connection ONLINE purchases (www.incredible.co.za) as well as IN-STORE purchases.

      34.4.2Stocks are limited and will sell out. Online orders and in-store orders are subject to stock availability and no correspondence will be entered into should stock no longer be available.

      34.4.3Customers should log on to the Incredible Connection website by using their specific user login details. Use of any other person’s login detail will disqualify your order.

      34.4.4Online purchases made through several logins and using the same card will disqualify the order.

      34.4.5 Stocks are exclusively limited to 1(one) customer per advertised product/unit per customer.

      34.4.6 Any other online purchases, which are conducted contrary to the request these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled / disqualified.

      34.4.7Placing an article in your shopping cart does not constitute a sale. A sale will only be valid on approved payment for goods ordered.

    5. Incredible Connection reserves the right to restrict and/or decline sales to traders and dealers.
    6. The online purchase price has been reduced only for the purpose of this online promotional offer. Prices will return to their standard price on the expiry of this promotional offer or should the limited promotional offer stock be sold-out.
    7. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date.
    8. Payment methods for this promotion will include and is limited to Credit / Debit Card, Instant EFT and Mobicred. No EFT Cash Deposits will be allowed under any circumstances.
    9. Delivery lead-time will be 10 – 15 working days.
    10. No Click and Collect option will be available for the duration of this promotion.

Cyber Monday T’s and C’s

 

      ABOUT THESE TERMS OF SALE
    1. These Terms of the Promotion (“Promotion”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated website, and you purchase goods advertised as part of this promotion. Please note that the terms and conditions that apply to ordering of the Black Friday, Deal-a-day products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
    2. Cyber Monday promotion is the sale of certain on-line only products bought on Monday, 27 November 2017 from 00:01 to 23:59 on the Incredible Connection website. Products that fall within this promotion will be clearly marked. No orders made after midnight will fall within the promotion.
    3. The Cyber Monday products are sold and delivered to you by Incredible Connection. In connection with the sales of the Cyber Monday products, Incredible Connection will collect the orders and payments for the promotional products.
    4. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
    5. ORDER AND ACCEPTANCE
    6. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where: orders cannot be processed due to an error in information you have provided; there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or the products that you have ordered are no longer available through the website.
    7. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
    8. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
    9. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection on 0860 011 700.
    10. PRODUCT AVAILABILITY
    11. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted. Incredible Connection cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.
    12. Due to the stock quantity, each customer order may not purchase more than 1 product from the Cyber Monday.
    13. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
    14. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, products you will be able to request a refund of the product please see Return Policy.
    15. DELIVERY
    16. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
    17. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
    18. Please see the delivery policy for further details.
    19. PRICES AND PAYMENT
    20. The product price is always the price indicated in the website when you place your order. The price includes VAT.
    21. GENERAL
    22. Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or from participation in this promotion. If any provision or part of these rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these rules shall remain in force. Any violation of these rules will result in the immediate disqualification of the transgressing participant from the promotion.

Tech Monday – 11 December with 20% off VCO T’s and C’s

 

      ABOUT THESE TERMS OF PROMOTION
    1. These Terms of the Promotion (Promotion) together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated website only and you purchase goods advertised as part of this promotion. Please note that the terms and conditions that apply to ordering of the Tech Monday - 20% off when checking out with Visa Checkout products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
    2. The Tech Monday, 11 December 2017 promotion is the sale of certain online only products when paying using the VISA checkout portal on the Incredible Connection website only. Only on the 11th December 2017, there will be different products on promotion. No orders made after midnight on each day will fall within the promotion
    3. The Tech Monday, 11th December products are sold and delivered to you by Incredible Connection. In connection with the sales of the Tech Monday with 20% VCO products, Incredible Connection will collect the orders and payments for pre-order products.
    4. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
    5. How does it work?
    6. What is Visa Checkout?
    7. Visa Checkout makes online shopping more enjoyable by making it easy to complete your purchase
    8. Simply register on Visa Check (https://secure.checkout.visa.com/partner) out by entering your username and password and speed through your online shopping experiences with a single account that can be used across all your devices.

    9. No need to re-enter your card number or address.
    10. And you can store and use any major credit or debit card.
    11. ORDER AND ACCEPTANCE
    12. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:
    13. orders cannot be processed due to an error in information you have provided;
    14. there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or
    15. the products that you have ordered are no longer available through the website.
    16. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
    17. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
    18. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection on 0860 011 700.
    19. PRODUCT AVAILABILITY
    20. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted. Incredible Connection cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.
    21. Due to the stock quantity, each customer order may not purchase more than 1 product from the Tech Monday – 11 December 2017 with 20% off VCO.
    22. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
    23. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (you will be able to request a refund of the product please see Return Policy.
    24. DELIVERY
    25. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
    26. Tech Monday starts at Incredible Connection online only on the 11th December 2017 08:00am and ends on the 11th December 2017 00:00pm. No purchases will be accepted after midnight on 11 December 2017.
    27. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
    28. Please see the delivery policy for further details.
    29. GENERAL
    30. Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or from participation in this promotion.
    31. If any provision or part of these rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these rules shall remain in force.
    32. Any violation of these rules will result in the immediate disqualification of the transgressing participant from the promotion
    33. PRICES AND PAYMENT
    34. 1.The product price is always the price indicated in the website when you place your order. The price includes VAT. Stocks are limited 2.20% off will only apply if customers use their Visa card with VISA Checkout. 3.Customers need to be logged in Incredible Connections website in order to activate the discount. 4.Discount will only be valid for one transaction per customer using Visa check out with a Visa card. 5.Only one transaction per customer will be allowed to the value of R9999 for promoted articles to be discounted by 20% with VISA Checkout. 6.Discounts are limited to 20% off the advertised pricing of Online Tech Monday products on the 11th of December only.