Terms and Conditions

 

Introduction.

  1. Welcome to the website JD Consumer Electronics and Appliances (Pty) Ltd trading as Incredible Connection (hereinafter referred to as " Incredible Connection") at www.incredible.co.za (hereinafter referred to as the "website") with the registration number 1963/002315/07. Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products or services that you may order online. Your continued use of the website will constitute acceptance of the Terms and Conditions, unmodified by you.

Defects, Returns, Refunds & Guarantees

  1. Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. As a gesture our commitment to you we have established a 'change of mind/ peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this returns policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original condition and packaging. We regret that due to copyright laws and the nature of the goods, licensed software and games cannot be returned unless defective.
  2. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.

Age Restriction On Sales

  1. Certain of our products bear age restrictions. It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions (including, inter alia, games, DVD's and Videos) and that these restrictions are observed. Accordingly, you indemnify Incredible Connection and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.
  2. No transaction concluded between Incredible Connection and a person under the age of 18 shall be binding upon Incredible Connection unless written consent thereto is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

Sales Records

  1. Full sales records regarding the transactions between you and Incredible Connection shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

Governing Law and Jurisdiction

  1. This website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these Terms and Conditions, you and Incredible Connection submit to the non-exclusive jurisdiction of the South African courts.

Privacy

  1. Incredible Connection shall take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), a copy of which may be downloaded from: http://www.justice.gov.za/paia/paia.htm
  2. You hereby grant Incredible Connection permission to electronically collect, store and use your personal information provided by you to Incredible Connection, and for Incredible Connection to utilise cookies to collect such information, so that it may be is collected, stored and used for the following purposes:
    1. to greet you when you access the website;
    2. subject to your consent, to inform you of facts relating to your access and use of the website;
    3. subject to your consent, to inform you about competitions and special offers from Incredible Connection and/or its partners / affiliates;
    4. to compile non-personal statistical information about browsing habits, click-patterns and access to the website;
    5. to verify your identity when transacting on the website; and
    6. to ensure that the goods are received by the addressee.
  3. Incredible Connection shall not disclose your personal information unless:
    1. you consent thereto; or
    2. through due legal process.
  4. Incredible Connection may compile, use and share any information that does not relate to any specific individual; and
  5. Incredible Connection owns and retains all rights to non-personal statistical information collected and compiled by Incredible Connection.

Security

  1. Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that Incredible Connection suffers any damage or loss.
  2. You agree and warrant that your log-in name and password shall:
    1. be used for your personal use only; and
    2. not be disclosed to any third party.
  3. You allow Incredible Connection to take all reasonable steps to ensure the integrity and security of the website and back-office applications.
  4. All credit card transactions are encrypted and handled by a third party Supplier called Setcom (Pty) Ltd. Incredible Connection's registration documents and the website's registered domain name are checked and verified by GeoTrust Incorporated.

Changes to Agreement

  1. Incredible Connection may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

Dispute Resolution

  1. Should a dispute arise between you and Incredible Connection on any matter arising out of these Terms and Conditions, and the matter is not resolved through the Customer Relations Department of Incredible Connection within 1 (one) calendar month to your satisfaction, then you are at liberty to submit your complaint to the National Consumer Commission (the "NCC").
  2. Should such dispute be outside of the jurisdiction of the NCC, such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa which rules can be downloaded at http://www.arbitration.co.za/downloads/expedited_rules.pdf

Address for Notices

  1. Incredible Connection chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the Oaks, 6 Mellis Road, Rivonia, Johannesburg, South Africa, with a copy to be sent to ankiav@incredible.co.za.

Term of These Terms and Conditions

  1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

Copyright and Other Intellectual Property Rights

  1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

Electronic Communications

  1. When you visit the website or send e-mails to Incredible Connection, you consent to receiving communications from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communications sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".

Hyperlinks, Framing and Other

  1. Hyperlinks provided on this website to non-Incredible Connection sites are provided as is and Incredible Connection does not necessarily agree with, edit or sponsor the content on such web pages.
  2. No person, business or web site may frame this site or any of the pages on this website in any way whatsoever.
  3. No person, business or web site may use any technology to search and gain any information from this website without the prior written permission of Incredible Connection. Such permission could be obtained from ankiav@incredible.co.za
  4. No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate JD Group Consumer electronics and Appliances division for any damage or harm caused by any such action.

Payment Options

  1. Incredible Connection Products, Price & Availability
    1. All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands Only and is subject to price changes and may change without any warnings or notifications. Stock availability Stocks of all goods on offer are limited. Incredible Connection shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Incredible Connection be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Incredible Connection will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy") Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.
    2. Errors Please note that although Incredible Connection endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Incredible Connection for a full refund within 7 days of delivery. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).
    3. Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.
    4. Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turnaround time for special order deliveries are 3-5 working days.
    5. Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.
  2. Agreements of Sale
    1. Placing a product in a shopping basket without completing the purchase cycle does not constitute:
      1. an agreement of sale; and/or
      2. an order for such product, and as such, Incredible Connection may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
    2. An agreement of sale only comes into effect if and when:
      1. you electronically submit a completed order for one or more products in your shopping basket; and
      2. payment is either authorised, or received by Incredible Connection in its bank account.
  3. Termination of Sales & Cancellation of Orders
    1. By Incredible Connection: Incredible Connection reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.
    2. By You: Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.
    3. Collect and pay in store; where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is “Ready to collect” Please collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not collected within 48 hours after receipt of the "Ready to collect" email notification.
  4. Amounts Payable by You
    1. Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.
    2. Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.
    3. Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.
    4. Import Duties Import duties may be payable by recipients of goods in foreign countries. Incredible Connection does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.
    5. Errors: Incredible Connection shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of Incredible Connection, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges nor will Incredible Connection be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.
  5. Payment Methods
    Monthly instalment and total credit price shown include interest as shown, basic insurance, initiation fee, service fee and VAT.  Delivery charges, deposit, comprehensive insurance and extended warranties are excluded.  Credit and “No Deposit” offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.  INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN.  You may be required to produce proof of an insurance policy or alternatively take up insurance with us.  Minimum Application Requirements: ID Book, latest payslip, 3 months bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements are dependent on your employment status and risk profile.   All offers are valid while stocks last and cannot be used in conjunction with other in-store promotions – ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown.  Valid TV licence required when purchasing a TV.  All major credit cards accepted.   Pepkor Trading (Pty) Ltd is an authorised Financial Services Provider (FSP3247) duly authorised to act on behalf of Century Capital (Pty) Ltd t/a Incredible Conection a registered Credit Provider (NCRCP 74), Abacus Life Ltd and Abacus Insurance Ltd. Subject to the exceptions listed below, your payment for any products ordered from Incredible Connection must be made to Incredible Connection's bank account in any one of the following ways:
    1. Credit card payments
      1. The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by incredible connection are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.
      2. 3D Secure: We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online, but are concerned about the risks that may be involved. This is why we a deploy technology, such as 3D Secure, which has been designed to protect you while you shop.
    2. Bank deposits & Electronic Funds Transfer
      Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into Incredible Connection’s bank account which is subject to the following Terms and conditions:
      1. the full amount must be paid as per your order request within 48hours of placing your order;
      2. your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order
      3. for a direct deposit, the deposit must be in cash and in SA Rand only, (no other currency will be accepted)
      4. No cheque deposits are accepted
      5. your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order
      6. please email a copy of your deposit slip/transfer to websiteorders@incredible.co.za
      7. your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in Incredible Connection’s account and on condition that your deposit slip has been mailed to websiteorders@incredible.co.za
      8. depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shippe
    3. EFT Pro:
      1. On the successful completion of your EFT Pro you will receive an order confirmation email.
      2. When paying using PayU EFT Pro, the communication between you and your bank occurs as it normally would when you conduct an EFT.
      3. You will be redirected to the online banking login screen and will be prompted to login with your online banking credentials.
      4. You will receive a one-time pin which you would need to enter to confirm payment.
      5. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted.). Incredible Connection cannot be held liable for any delays, cost associated to bank / admin charges and currency fluctuations.
      6. PayU EFT Pro merely facilitates the transaction between you and your bank. PayU does not store any online banking login details.
      7. Your delivery timeframe is dependent and will commence from the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&C’s for info).
  6. Deliveries
    1. Incredible Connection delivers within the borders of South Africa only.
    2. The Delivery option only commencers once the order has been verified and settled
    3. An order will only be settled once payment has been received and "Verified"
    4. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.
    5. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays
    6. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.
    7. ID may be requested upon delivery
    8. Same day delivery; This service is available throughout South Africa to Major Centres and will be affected by the same business day, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment has been received before 10h00.
    9. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas. Should you live in an outlying area it may be more suitable to choose overnight or an economy delivery service
    10. Overnight: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Overnight Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
    11. Economy: This service is available throughout South Africa to Major Centres and will be affected within 3 to 5 working days, (Monday to Friday, excludes weekends and public holidays).
    12. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
    13. Free Delivery: This service is available throughout South Africa to Major Centres and will be affected within 5 to 10 working days, (Monday to Friday, excludes weekends and public holidays).
    14. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
    15. Next Day: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Next Day Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
  7. Purchasing Televisions.
    1. A valid TV license will be required in order to complete your purchase of this product.
    2. You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book and TV license, before we can dispatch your order.
  8. Shipping
    1. The Delivery option only commencers once the order has been verified and settled
    2. An order will only be settled once payment has been received and "Verified"
    3. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.
    4. The same day delivery option needs to be paid for and "Settled" by 10:00 am to be received the same day, if "Settled" after 10:00 am It will be delivered the following day. Same day delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area
    5. The overnight delivery option needs to be paid for and "Settled" by 3:00 pm to be received the following day, if "Settled" after 3:00 pm It will be delivered the 2nd day. Overnight delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area
    6. i.e. If an order is placed with the "same day delivery" option today but paid for or verified 3 days later before 10:00am. You will receive it on the third day, if it is paid for or verified after 10:00am on the third day you will receive it on the fourth day.
    7. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays
    8. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.
    9. ID may be requested upon delivery

Visa Checkout Terms of Service

  1. Important: Please carefully read the following Visa Checkout terms of service ("Terms"). You have acknowledged that you understand and agree to all of these terms if you have created A VISA CHECKOUT ACCOUNT or have clicked an "I Accept" button OR AN EQUIVALENT INDICATOR with regards to the use of Visa Checkout. these terms replace all prior terms in respect to VISA CHECKOUT.
  2. Visa Checkout
  3. Visa Checkout is operated by Visa U.S.A. Inc. ("Visa"). Contact information for Visa is included under Contact Us below. As used in these Terms, the term "Visa Checkout" shall mean all of the following: all Visa Checkout features, functionality and services, now available or added in the future, whether available through the Visa Checkout website or mobile site as operated as a domain or subdomain ("Website") or through an application or functionality offered by an issuing bank or payment institution, merchant, or other third party (collectively, "Services"); the logos, designs, text, images, videos, graphics, software and other content and materials of Visa or its licensors available through Visa Checkout, and the selection and arrangement thereof (collectively, "Content"); and Visa's hardware, software and networks associated with making Visa Checkout available to you (collectively, the "Visa Checkout System"). Visa Checkout offers you (i) the ability to store account and other related information such as billing and shipping addresses ("Card Details") for your Visa credit, debit and reloadable prepaid cards and other cards or payment methods that Visa has decided are eligible to be used with Visa Checkout ("Eligible Cards") to create a Visa Checkout account ("Account"); and (ii) the ability to use Visa Checkout as a method of checkout or authentication at merchants, or other third parties, that display the Visa Checkout mark. When you use Visa Checkout as a checkout or authentication method, we will transmit (in accordance with our Privacy Policy) certain information to the merchant, or other third party, in order to authenticate you and the Eligible Card for the transaction and allow the merchant to process the transaction. You agree that the merchant can transmit information about the transaction to the applicable network for your Eligible Card and that your transaction will be paid for using the Eligible Card you have selected. Visa Checkout helps facilitate the transaction, Visa is not a party to the transaction and the purchase or return of goods or services from a merchant in connection with your use of Visa Checkout is solely between you and the merchant. If you require a refund or reversal of any transaction completed using Visa Checkout, you must contact the applicable merchant and/or financial institution or other entity which issued the Eligible Card (each, an "Issuer") you used for the transaction. Please remember that Visa is not a party to the transaction, and thus Visa is not able to resolve any such issues that you may have with the transaction. You acknowledge that the Card Details stored in your Account or provided through use of Visa Checkout are provided by you and contain personal financial information. You may only use Cards in connection with Visa Checkout if your Issuer regards you as the cardholder or authorised user and your name is shown on the Card. You acknowledge and agree that you are responsible for the completeness and accuracy of the Card Details and other information you store in your Account or provide through use of Visa Checkout. Although Visa may perform certain validation checks for Card Details for Visa cards, Visa is not responsible for the accuracy of Card Details or the other information you provide, including whether Card Details are current and up-to-date. However, you agree that if your Issuer is entitled to provide updated information about your Eligible Cards (such as a new card number or expiry date) to third parties, your Issuer may also provide that information to us. Visa Checkout is not a bank or payment account and does not offer any credit to you or a merchant. Any transaction that you effect using Visa Checkout will be reflected in the account which relates to the Eligible Card you employ for the transaction. Payment of that account is solely a matter between you and the Issuer of the Eligible Card.
  4. Service Terms
  5. Visa Checkout may not be available to all Accounts or Eligible Cards. Furthermore, Visa may, at its sole discretion, remove Eligible Cards from Accounts or prevent Eligible Cards from being enrolled in an Account, and Visa may also revise at any time the eligibility of specific or general credit, debit and reloadable prepaid cards and other cards or payment methods that constitute Eligible Cards.
  6. Eligibility
  7. Visa Checkout is only available to individuals who are: (i) residents of one of the following jurisdictions: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, France, Hong Kong, India, Ireland, Japan, Kuwait, Malaysia, Mexico, New Zealand, Qatar, Peru, Poland, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Taiwan, Thailand, Ukraine, the United Arab Emirates, the United Kingdom, or the United States (including its territories), as each jurisdiction is made available (the "Eligible Jurisdictions"); (ii) the legal age of majority in their jurisdiction, province or territory of residence; (iii) able to access the Internet on a computer or other device; and (iv) the cardholder or authorised user of one or more Eligible Cards, and in good standing with respect to their Eligible Card accounts. Access to Visa Checkout from any location where it is illegal or otherwise restricted is prohibited.
  8. Registration and Account Security
  9. If you choose to register for an Account, you agree to provide us with true, accurate, current and complete information about yourself and update us if there are changes to the information. To the fullest extent permissible by applicable law, you acknowledge and agree that Visa will have no liability associated with or arising from your failure to maintain accurate registration information, including your failure to receive important information and updates about Visa Checkout. If Visa has reasonable grounds to suspect that any information you provided to us is untrue, inaccurate or incomplete, Visa may suspend or terminate your Account and refuse any and all current or future use of Visa Checkout (or any portion thereof) by you. As a part of your Account registration, you are required to establish a username and password. These pieces of data are used to authenticate you when you use Visa Checkout. For your protection, you should memorise your username, password and responses to your security questions, if any, and not keep a record of them on or with your personal computer, tablet, mobile device or other device used to access Visa Checkout. You are responsible for protecting the confidentiality of your username and password. In addition, if you enable Stay Signed In on one or more device(s), you are responsible for protecting the safety of and access to such device(s). It is important that you do so since we are not responsible for any losses you incur as a result of the unauthorised use of your Account and, depending on the circumstances, your Issuer may hold you responsible for the unauthorised use of your Eligible Card account. You agree to notify Visa immediately of any unauthorised use of your user name or password, or if your device(s) on which you’ve enabled Stay Signed In has been lost or stolen or otherwise suffered unauthorised access, or any other actual or potential security breach relating to your Account. You are responsible for the use of your Account and for ensuring that use of or access to your Account and Visa Checkout complies fully with these Terms. We regularly review the security measures for Visa Checkout. However, we cannot guarantee that information you transmit via the Internet is entirely secure. If you use biometrics to access Visa Checkout on your device (for example, by using a fingerprint authentication method enabled by your device), your use of such biometrics is governed by the agreement between you and your device manufacturer. Visa Checkout does not receive any biometric data about you.
  10. Cardholder Agreements
  11. These Terms do not amend or otherwise modify any agreement with your Issuer in respect of an Eligible Card ("Cardholder Agreement"). In the event of any inconsistency between these Terms and your Cardholder Agreement, these Terms govern as to the relationship between you and Visa solely with respect to Visa Checkout, and your Cardholder Agreement with your Issuer governs the relationship between you and your Issuer. You are responsible for ensuring that your use of Visa Checkout complies with any Cardholder Agreement.
  12. Charges, Fees and Taxes
  13. You are solely responsible for acquiring any hardware, device, software, wireless and Internet access, and other items required for you to use or access Visa Checkout, and any associated fees, expenses or other charges. You are also solely responsible for any interest, fees, charges or expenses from the Issuer of any Eligible Cards you are using in connection with Visa Checkout and for any taxes or tax reporting obligations in connection with your use of Visa Checkout.
  14. Visa Checkout Email Subscription
  15. In some countries and territories, we may offer users the choice to enrol in the Visa Checkout Email Subscription. If you enrol in the Email Subscription, you agree to receive, from time to time, promotional emails from Visa. Enrolling in the Email Subscription will not affect the frequency of administrative emails that Visa may send in connection with any Visa Checkout account. No fee is charged for sending promotional emails to you, but third-party data rates may apply. Note that you may not be able to take advantage of certain promotions if you do not have a Visa Checkout account. Some promotions you receive may have additional, promotion-specific terms and conditions, privacy notices or other disclosures, and/or requirements. Be sure to review any such additional terms, disclosures, and/or requirements before you choose to participate in such promotions.
  16. Other Email Communications
  17. Visa Checkout may provide an option for you to send another person an email or other electronic communication about Visa Checkout. If you provide another person’s email address, or other contact information to us, you represent and warrant that you have the authority to do so and you expressly authorise us to send the electronic communication on your behalf. In addition, the recipient must meet the requirements of Sections 3(i) and 3(ii) above. We may elect not to transmit any email to an email address that appears to be on any Visa or other applicable "do not contact" or "do not email" list or to jurisdictions that require the recipient’s express consent.
  18. Privacy
  19. For information about Visa's privacy practices in connection with Visa Checkout, please read the Visa Checkout privacy policy ("Privacy Policy") available through Visa Checkout. The Privacy Policy explains how Visa collects, protects, uses and shares your personal information in connection with Visa Checkout. In connection with creating an Account or clicking an "I Accept" button or an equivalent indicator with regards to the use of Visa Checkout, you have indicated that you agree to the terms of the Privacy Policy. You may access Visa Checkout from third party websites, which have their own privacy policy. These third parties are not subject to the Visa Checkout Privacy Policy. We recommend that you review the privacy policy applicable to each third party website that you visit.
  20. Proprietary Rights
  21. All ownership rights in Visa Checkout, including Content, is retained by Visa, its Affiliates and their licensors, and protected under applicable copyrights, trademarks and other proprietary (including intellectual property) rights and international treaties. All rights not expressly granted to you through these Terms are retained by Visa, its affiliates and their licensors. Nothing in these Terms grants to you any right to use any of Visa's, its Affiliates' or any other third party's trademarks, service marks, logos or other indicators of origin. An “Affiliate” is an entity that is controlled by, controls or is under common control with Visa.
  22. License Grant
  23. Visa grants to you a limited, revocable, non-exclusive, non-sublicensable and otherwise non-transferable license to use the Visa Checkout in accordance with these Terms for so long as you have an Account. Visa may in its sole discretion suspend, discontinue or terminate this license at any time, for any reason. All rights not expressly granted to you are reserved by Visa, its Affiliates or their licensors.
  24. Feedback
  25. If you submit feedback or suggestions about Visa Checkout we may use your feedback or suggestions without obligation to you.
  26. User Conduct
  27. You agree that you will comply with all applicable laws, rules and regulations and other legal requirements that relate to your use of Visa Checkout. In addition, you agree: ◦to use Visa Checkout only as permitted by law; ◦not to use Visa Checkout in breach of these Terms; ◦not to disrupt or interfere with the security or operation of, or otherwise abuse, Visa Checkout, or any part of Visa Checkout; ◦not to attempt to obtain unauthorised access to Visa Checkout or portions of Visa Checkout that are restricted from general access; ◦not to use Visa Checkout in any manner that could be deemed false and/or defamatory, abusive, vulgar, hateful, harassing, obscene, profane, threatening, invasive of a person's privacy, or in violation of any third party rights; ◦not to reproduce Visa Checkout in any form, or store or incorporate Visa Checkout into any information retrieval system, electronic, mechanical or otherwise; ◦not to copy, emulate, clone, rent, lease, sell, commercially exploit, modify, decompile, disassemble, distribute, reverse engineer or transfer Visa Checkout or any portion thereof; ◦not to use any device, software or routine to interfere or attempt to interfere with the proper working of Visa Checkout and or take any action that imposes an unreasonable or disproportionately large burden on the Visa Checkout System, as determined by Visa in its sole discretion; and ◦to comply with any other requirements, restrictions or limitations imposed by Visa or by your Issuer from time to time.
  28. Disclaimer of Warranties/Limitation of Liability
  29. Visa Checkout, in whole and in part, including all services, is provided on an "as is" and "as available" basis, without express or implied warranties of any kind, including warranties of title, implied warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Visa Checkout System is virus-free or that access to Visa Checkout will be free from interruptions. To the fullest extent permitted under applicable law, you expressly acknowledge and agree that you assume sole responsibility and risk for your use of Visa Checkout, and the results and performance thereof. In no event and under no cause of action, including negligence, shall Visa and its Affiliates, and each of their respective officers, directors, customers, members, employees or authorised agents (collectively, the "Visa Parties") be liable for any damages, claims or losses incurred (including compensatory, incidental, indirect, special, consequential, punitive or exemplary damages), however caused and under any theory of liability, arising from or in connection with Visa Checkout and/or these terms, even if a Visa party is advised of the possibility of such damages, claims or losses. Without limiting the generality of the foregoing, the Visa parties shall not be liable to you or any third party for: (i) your use of or inability to use Visa Checkout for any reason, including refusal of your issuer to authorise, or a merchant to accept, a Visa Checkout transaction; (ii) any goods, services or information purchased or received in connection with Visa Checkout, including your failure to receive or inability to return such goods, services or information; (iii) disputes between you and a merchant; (iv) any inaccuracy, incompleteness or misinformation contained in any information provided through Visa Checkout; (vi) unauthorised access to, or alteration or loss of your transmissions, data or other information that is collected, stored or sent in connection with Visa Checkout; (vii) errors, system down time, network or system outages, file corruption or service interruptions; or (viii) any other use by you of Visa Checkout. In addition, the Visa parties shall not be liable for any failure to perform any obligations contained in these terms due to, directly or indirectly, the failure of any equipment, transmission or delivery problems, or any industrial dispute, war, natural disaster, act of terrorism, explosion, act of god or any other event beyond our control. Notwithstanding anything to the contrary contained herein, the Visa parties' cumulative liability to you arising from any cause of action will at all times be limited to the lesser of (a) your actual loss or (b) us $100 (or equivalent in local currency). Some jurisdictions do not allow the disclaimer, exclusion or limitation of certain warranties, liabilities and damages, so some of the above disclaimers, exclusions and limitations may not apply to you. In such jurisdictions, the Visa parties’ liability will be limited to the fullest extent permitted by applicable law. Nothing in these terms excludes the Visa Parties’ liability for (a) death or personal injury caused by their negligence, (b) fraud or fraudulent misrepresentation, or (c) any matter which it would be illegal for the visa parties to exclude or limit or attempt to exclude or limit liability.
  30. No Endorsements; Disputes with Merchants Visa does not endorse or sponsor, and is not responsible for: (i) Issuers or operators of payment networks that you may use in connection with Visa Checkout; (ii) the goods or services purchased in connection with Visa Checkout; (iii) honouring or fulfilling goods or services purchased in connection with Visa Checkout; and (iv) the merchants whose goods or services may be purchased in connection with Visa Checkout. If you have a dispute with a merchant about a transaction made with Visa Checkout, you are solely responsible for settling the dispute directly with the merchant or via your Issuer. Due to how Visa Checkout functions, Visa is not a party to the purchase.
  31. Third Party Websites, Content and Resources Visa Checkout may permit you to link to or access direct connections to third party websites, content and resources, including, social media. You acknowledge that Visa has no control over, and does not necessarily agree with the views, opinions or contents of any such websites, content or resources, which are made available by companies or persons other than Visa. You acknowledge and agree that Visa is not responsible for the availability of any such websites, content or resources. You further acknowledge that Visa is not liable to you for any loss or damage which may be incurred by you as a result of these third party websites, content or resources, including losses or damages suffered in connection with purchases processed through Visa Checkout.
  32. Modification of Visa Checkout and These Terms; Termination Visa may, in its sole discretion, terminate, change, modify, suspend, make improvements to or discontinue any or all aspects of Visa Checkout, temporarily or permanently, including the availability of any portion of Visa Checkout at any time with or without notice to you and you agree that Visa shall not be liable to you or to any third party as a result of taking any of these actions. Your continued use of Visa Checkout after any changes, modifications or improvements have been made to any or all aspects of Visa Checkout will be construed to be your acceptance of such changes, modifications or improvements, and the applicability of these Terms to Visa Checkout with such changes, modifications or improvements. If you do not agree with any of these Terms, you must not use Visa Checkout. Visa reserves the right, at its sole discretion, to modify these Terms at any time. Visa may change these Terms by posting a new version with notice that we deem to be reasonable in the circumstances, including such notice on our Website or any other website maintained for the purposes of providing Visa Checkout. We will always post the most recent version of these Terms on the Website. The most recent modification date will be noted by the "Last Updated" date below. To the fullest extent permitted under applicable law, your continued use of or participation in Visa Checkout after any such modification constitutes your acceptance of these Terms as modified. You may terminate your use of Visa Checkout at any time, including if you are not happy with changes we make to the Terms. Visa may suspend, discontinue or terminate your access to or use of Visa Checkout at any time, immediately and without prior notice or obligation to you, (i) if you violate any of these Terms, or (ii) for any other commercially reasonable reason, at Visa's sole discretion. Visa shall not be liable to you for any suspension, discontinuance, termination, change or modification of your use of or access to Visa Checkout. Upon termination, you remain liable for all payments and other obligations you have incurred under these Terms.
  33. General Terms A. Notices. You agree that Visa may provide you with notices and other disclosures in connection with Visa Checkout by email, postings on the Website or other forms of electronic communication in accordance with Visa's electronic communication policy.
  34. B. Waiver. Our failure or delay to exercise or enforce any provision or right contained in these Terms shall not be deemed a waiver of such provision or right.
  35. C. Entire Agreement. These Terms constitute the entire agreement between Visa and you with respect to your use of Visa Checkout.
  36. D. Severability. You and Visa agree that if any provision of these Terms are deemed unlawful, void (including by virtue of law) or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. E. Interpretation. Headings and captions are for convenience only and shall not be considered included for purposes of interpretation. Words such as "hereof," "herein," and "hereunder" shall mean and refer to all these Terms, rather than any particular part of the same. The term "including" shall mean "including, without limitation". Whenever used herein, the singular shall include the plural, the plural shall include the singular, and the use of any gender shall be applicable to all genders. F. Relationship of the Parties. Nothing in these Terms will be construed as creating a joint venture, partnership, employment or agency relationship between you and Visa, and you do not have any authority to create any obligation or make any representation on Visa's behalf. G. Indemnification. To the greatest extent permitted by applicable law, you agree to indemnify, defend and hold harmless the Visa Parties from any loss, liability, claim, or demand, damages, fines and costs, due to, in connection with or arising out of your breach of these Terms. H. Dispute Resolution & Governing Law. To the fullest extent permitted by law, you and Visa agree that: I. If you are a resident of an Eligible Jurisdiction other than those in (2.) below, the following governing law and arbitration provision applies: This section contains an arbitration provision. Please read this provision carefully. It provides that any claim relating to visa checkout or these terms shall be resolved by binding arbitration. In arbitration neither you nor Visa will have the right to litigate claims in court, or to have a jury trial on the claims. Claims may be arbitrated only on an individual basis. Pre-hearing discovery rights and post-hearing appeal rights will be limited, but the arbitrator can award damages and relief as permitted under these terms. Any dispute, cause of action, claim or controversy arising out of or relating to Visa Checkout or these Terms, including the formation, interpretation, breach, performance, termination, enforcement, interpretation or validity of these Terms, the validity and enforcement of this provision, and the determination of the scope or applicability of the agreement to arbitrate (referred to in this section h(1) as a "Dispute") that can be subject to arbitration, shall be resolved exclusively pursuant to the process and arbitration clause set out in this section. Any Disputes between you and Visa shall be resolved through binding arbitration; except that, if you are a US resident, you may assert claims in small claims court (if your claims qualify). This arbitration clause only applies to Disputes with Visa regarding Visa Checkout, if you have a dispute with your eligible card issuer you must resolve that dispute with your Issuer. The rules governing any arbitration between you and Visa are as follows: The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures if you reside in the United States and the JAMS International Arbitration Rules if you reside outside the United States, to the extent that those rules do not conflict with this provision. You may obtain a copy of these rules by contacting JAMS at 1-800-352-5267, by writing to JAMS at 620 Eighth Avenue, 34th Floor, New York, NY 10018 or online at www.jamsadr.com or www.jamsinternational.com/. Any claim shall be arbitrated on an individual basis. This means that both you and Visa are prohibited from joining or consolidating claims in arbitration by or against others, and are prohibited from arbitrating any claims as a representative or member of a class. The arbitration will take place before one arbitrator. The arbitration shall (i) be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; and (ii) not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. Residents of the Eligible Jurisdictions in the Middle East shall arbitrate in the Dubai International Financial Centre unless otherwise mutually agreed by the parties. The arbitrator will be mutually agreed upon by you and Visa. If you and Visa cannot agree on an arbitrator, the arbitrator will be appointed according to JAMS procedures. If a Dispute proceeds in court rather than in arbitration for any reason, we both waive any right to a jury trial. You may elect to hire a lawyer, but are not required to do so. Each party will be responsible for its own legal fees and costs, unless awarded by the arbitrator under applicable law. The party that initiates the arbitration will pay the filing fee (unless otherwise dictated by JAMS due to a finding of hardship). Visa will advance all other administration, case management and arbitrator fees associated with the arbitration, through payment directly to JAMS. At the end of the arbitration, the fees paid by Visa may be allocated between you and Visa at the direction of the arbitrator in compliance with JAMS procedures. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration provision. Any decision of the arbitrator shall be final. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Visa’s liability is limited as described in Section 14 above, to the fullest extent permitted by applicable law. These Terms and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Delaware exclusive of conflict or choice of law rules. If the arbitration provision in this section is found to be unenforceable, or the waiver of class action rights is found to be unenforceable for any reason in a case in which class action allegations have been made, then the governing law and forum selection provisions described in (2) below shall apply. The remainder of this section applies to US residents: The arbitrator cannot award punitive or exemplary damages, except as may be required by statute, or any pre-award interest; nor may the arbitrator award any incidental, indirect or consequential damages, including damages for lost profits or harm suffered by third parties. The parties acknowledge that these Terms evidence a transaction involving interstate commerce. Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law, any arbitration conducted pursuant to the Terms and this section shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. 1-16). (2.) if you are a resident of (i) an Eligible Jurisdiction in Brazil, Canada or Europe, (ii) any Eligible Jurisdiction in which the arbitration provision in paragraph (1) above is found to be unenforceable, or (iii) any other Eligible Jurisdiction where the waiver of class action rights is found to be unenforceable for any reason in a case in which class action allegations have been made, then the following shall apply: (x) any disputes, claims or causes of action arising out of or in connection with these Terms or Visa Checkout will be governed by and construed under the laws of the Eligible Jurisdiction of your residence; and (y) any disputes, claims or causes of action arising out of or in connection with these Terms or Visa Checkout shall be resolved within the competent civil courts residing within such Eligible Jurisdiction. J. Assignment. You may not assign these Terms, by operation of law or otherwise, without Visa's prior written consent. Visa reserves the right to assign these Terms, and the rights and obligations hereunder, to any third party without notice to or consent from you. Subject to the foregoing, these Terms will be binding on, inure to the benefit of, and be enforceable against you and your respective successors and assignees. You may terminate your use of Visa Checkout at any time, including if you are not happy with our assignment of these Terms K. People’s Republic of China Mainland Residents Only. You acknowledge that the Visa Checkout is only available for use by you in cross-border foreign currency transactions with merchants outside of the Mainland of People’s Republic of China. Any merchants in the Mainland of People’s Republic of China offering Visa Checkout are only authorised to do so for non-residents of the Mainland of People’s Republic of China. L. India Residents Only. Visa Checkout is offered in India by Visa Worldwide Pte. Limited. M. Survival. Despite termination of these Terms, these Terms continue to apply to any use of Visa Checkout by you prior to termination. Any sections of these Terms that by their nature should survive termination shall so survive any termination of these Terms or your use of Visa Checkout, including without limitation, the Dispute Resolution & Governing Law section. N. Contact Us. If you have any questions or concerns about Visa Checkout, please visit the FAQ section of the Website. If the FAQs don't answer your questions or concerns, you can contact us by post at Visa Checkout, 900 Metro Center Blvd., Foster City, CA 94404-2172, USA, or by e-mail at Email us.

Pre-Order Terms and Conditions

  1. Application of terms and conditions. The terms and conditions laid out herein applies to all items pre-ordered online at Incredible Connection (www.incredible.co.za), and is subject to our standard Terms & Conditions as listed on this website. You, the Customer, enters into the following 'Pre-Order' agreement with Incredible Connection a division of Connection Group Holdings Limited Reg No:1997/005390/06:
  2. The Spirit of Fair Play. Because we pride ourselves in our customer service, diverse range of products and ability to meet the ever-growing consumer demands, we have allowed the pre-ordering of products on our website. The pre-ordering system essentially gives customers peace of mind that newly launched products can be secured before the official launch date thereby avoiding disappointment on or after the day. There are however times when unethical customers may try to take advantage of us and/or our systems so it is necessary to lay down the ground rules so that arguments can be prevented and/or resolved. We therefore would like to officially lay down the following ground rules for pre-ordering.
  3. Minimum Deposit. A minimum deposit (as advertised on the website) will be required for pre-orderable items from time to time. Pre-orders must be secured with 100% upfront payment, before delivery. A pre-order is considered secured only when the appropriate amount for deposit or full pre-payment is made. "Secured" means that we will to the best of our ability attempt to secure the relevant stocks, to fulfil the order. It does not mean that pre-orders will be fulfilled 100% of the time, as occasionally there are circumstances beyond our control, but rest assured that we will fulfil all pre-orders 99.9% of the time.
  4. Settling the Balance. Please be advised that Incredible Connection will be contacting you prior to the launch date to arrange for the settlement of the outstanding balance as per the advertised purchase price. We do however urge our customers to pay the full purchase price up-front so as to avoid the potential inconvenience of settling the outstanding balance before the launch date.
  5. Maximum order quantities. To protect our Customers from unscrupulous elements who attempt to profit from limited stock and market demands, we restrict Customers' pre-orders to a limited number of units per product ordered. This ensures that everyone gets their fair share.
  6. Pre-order status. All pre-orders are subject to stock availability. Sometimes manufacturers and suppliers are unable to stick to a delivery schedule and sometimes they are unable to fulfil their promise on quantities. However, to the best of our ability, we will only work with dependable, reliable and timely suppliers to protect your interests. Fortunately, these incidents are few and far between. For items for which severe shortage occurs, we will revert to the fairest basis which is first-pre-ordered, first-served. So it always pays to be quick and decisive when it comes to pre-ordering. Please note that the expected launch dates are subject to change at the manufacturer's discretion.
  7. Changing your pre-order or cancelling it. In the event of changes to the advertised pricing, features or product offerings, the Customer will be notified and given an opportunity to continue, cancel or amend his/her pre-order. Refunds, changes and cancellations will only be possible for pre-orders that haven't been shipped to the Customer. Please allow for a potential variance, between the estimated pre-order price and the actual final retail price. The variance is usually applicable to imported items for which foreign freight, currency exchange rate fluctuations and of course, taxes. This usually works both ways, both for price increases and lower prices, subject to the final expenses incurred in importing the items.
  8. Deliveries & Part Shipment. Deliveries of pre-orders will generally be concluded within 72 hours of the advertised launch date, we will however endeavour to have your product delivered as close to the advertised launch date as possible, ensuring that you are one of the first to have the product. In the event of part shipment (partial shipment) as requested by the Customer, he/she will be liable for all the associated delivery charges.
  9. Collecting your pre-order. Customers will be permitted to collect their pre-orders at their self-appointed store.
  10. Returns, Refunds and Exchanges. Incredible Connection reserves the right to provide refunds for orders that it no longer wishes to support/accept/fulfil. Please refer to the Returns, Refunds & Exchange Policy as listed on our website.
  11. Determination of policies. At all times, Incredible Connection reserves the right to make any changes on all amendments, descriptions, updates, variations, assortments/bundles, prices, discounts etc., as it may deem fit, at its own discretion.
  12. Applicability. Incredible Connection will enforce all policies stated on its website at all times. Customers are advised to be mindful of the rules and regulations, terms and conditions of their purchases as per the policies listed here.

Promotions and Competitions

  1. Products and Promotions may not be available at all our outlets and may be limited to our online store only. Kindly contact our call centre on 0860 011 700 to assist with product availability. General Terms and Conditions apply to Online Promotional Offers Inclusive of Black Friday & Cyber Monday. All items, unless specified otherwise may be ordered online at www.incredible.co.za
  2. Terms and Conditions for Online Promotional Offers
    1. These are the standard terms and conditions for promotional offers conducted or promoted by JD Consumer Electronics and Appliances t/a Incredible Connection
    2. Your – participation in the promotional offer; and/or
    3. Fulfilment of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.
    4. Black Friday; this promotional offer is valid on 25 November 2016 only.
    5. Cyber Monday; this promotional offer is valid on 28 November 2016 only.
  3. Entrance criteria:
    1. This promotional offer is exclusive to Incredible Connection instore and online purchases (www.incredible.co.za) unless otherwise stated.
  4. Stocks are limited.
  5. Customers should log on the Incredible Connection website by strictly using their specific user login details. Use of other person’s login detail will disqualify your order.
  6. Online purchases made through several logins and using the same card will disqualify the order.
  7. Stocks are exclusively limited to 1(one) customer per advertised product/unit.
  8. Any other online purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled/ disqualified.
  9. Incredible Connection reserves the right to restrict and/or decline sales to traders and dealers.
  10. The online purchase price has been reduced only for the purpose of this online promotional offer.
  11. Prices will return to their standard price on the expiry of this promotional offer or should the limited stock be sold-out.
  12. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date.
  13. Placing a product in a shopping basket without completing the purchase cycle does not constitute; an agreement of sale; and/or an order for such product, and as such, Incredible Connection may remove such product from your shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
  14. An agreement of sale only comes into effect if and when; you electronically submit a completed order for one or more products in your shopping basket; and payment is either settled, or received by Incredible Connection in its bank account.....

Trade-In Terms and Conditions

  1. Customer to have valid SA ID doc or drivers licence
  2. Device needs to at least 20% Charged
  3. Trade in value is based on the following grading criteria
  4. 100% - Working (general wear and tear is acceptable)
  5. 75% - Broken Screen – Broken LCD, Frozen touch screen, Pixel damage, yellow discolouration on screen and dead pixels
  6. 90% - No power – does not switch on, water damaged
  7. 35% - Physical Damaged - Cracked Plastic and glass screens, large scratches, dents and cracked casing, swollen battery
  8. Value of trade-in to be loaded on an Incredible Connection Gift Card
  9. Standard IC terms and conditions around the gift card
  10. No charger is required for a trade in
  11. Consumers to give consent to have IMEI numbers will be checked via TransUnion and Checkmend for blacklisting

Vodacom Contracts

  1. Please note that all Vodacom contracts advertised are applicable to New contracts only and do not apply to upgrades which may be charged at a different rate to that of new contracts. Please note that additional terms and conditions may be applied by Vodacom as part of their approval process.

Incredible Connection Embedded Warranty

The Incredible Connection Embedded Warranty is a unique product offering to Incredible Connection customers, who purchased equipment (goods)* from any Incredible Connection store or via the Incredible Connection website. The Embedded Warranty will cover your Incredible Connection device for accidental damage* during normal use.

This Embedded warranty is offered at no additional cost to you, the customer.

In order to qualify for an Embedded Warranty, you will be required to do the following:

  • Purchase supported equipment (goods)* from any Incredible Connection store or via the Incredible Connection website.
  • The cashier will request your name and daytime telephone number upon purchase, if you purchase from an Incredible Connection store.
  • An agent will make contact with you, within 48 hours after purchase in store or online, and will record your personal details to complete the registration process. These details will include your South African ID number, to which the embedded warranty will be linked.
  • An Embedded Warranty Registration certificate will be emailed to the email address supplied by you, to confirm registration and for your record keeping. This certificate will contain the details of the registration and will contain a unique registration certificate number.

* Terms & Conditions
  1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.
  2. The Embedded warranty starts on the day of the equipment (goods) purchase – as indicated on the invoice - and is valid for a period of 12 calendar months from the purchase date.
  3. Each device qualifies for 1 accidental damage* only, during the Embedded Warranty period. Any further damages after the incident, will be for the Purchaser’s liability.
  4. Accidental damage refers to unforeseen and unintentional damage that occurs suddenly as a result of an unexpected and non-deliberate external action. The damage may be visible, if physical, but may also refer to a "loss of function", for example when loading of a software program or application which might have caused the loss of function.
  5. Accidental damage excludes theft, cosmetic damage caused by normal wear and tear, willful or deliberate acts and defects following the repairs by an unauthorised repair person or service provider.
  6. The customer resolution desk may request some personal information from the Purchaser for registration purposes.
  7. Should the equipment (goods) require repair in terms of the warranty during the course of the joint warranty period, the Purchaser will be entitled to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair.  Upon submission of the equipment (goods), the Purchaser may be required to furnish Incredible Connection with a proof of purchase of the original product, as well as the Embedded Warranty Certificate or unique Certificate Number.
  8. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection.  The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.
  9. During the embedded warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same value of the original unit (the price paid for the goods as stated on the invoice), subject to availability. If the original unit is no longer available, a unit of similar value shall be furnished. This new unit will be supplied with a new invoice and will carry a new embedded warranty. Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher priced replacement, than the price paid for the equipment (goods).
  10. If at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).
  11. Kindly enquire at your nearest Incredible Connection, who will be able to advise whether a specific product includes an embedded warranty. Upon purchase, the sales person or cashier will also be able to confirm embedded warranty included.

Win a Wishlist Competition Rules

This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07) (“the Promoter”)
  1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  2. Competition Period: The competition runs from 12 January to 4 February 2017, both dates inclusive. No entries will be accepted after midnight on 4 February 2017.
  3. Who Can Enter: You are entitled to participate in this competition if you are a natural person who is at least 18 years old.
  4. How to Enter: By commenting on our Facebook competition post with your Wish List
  5. Number of Entries per Entrant: One entry per person
  6. Entry Fee: There is no entry fee to participate in the competition.
  7. Prize: your wish list items up to a maximum value of R40 000.
    The prize is not negotiable or transferrable and may not be exchanged for cash
  8. Winner draw:
    1. One lucky winner will be chosen and announced on Facebook. 
    2. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message by the E-Commerce Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page (http://www.facebook.com/incredibleconnection).
    3. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
    4. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
    5. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
    6. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter or JD Group as stipulated in clause 5 above.
    7. A copy of these Competition Rules is made available at www.incredible.co.za. 
    8. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter and JD Group cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter and JD Group will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition

3 Year Extended Warranty

1.Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.

2.The Purchaser needs to register the extended warranty online at www.incredible.co.za within the first 30 calendar days from the date of purchase, as indicated on the proof of purchase (invoice), in order to qualify for the extended warranty.

The purchaser may register the warranty at any Incredible Connection store, should he/she not be able to register online

3.This agreement (“the extended warranty”) has been entered into between Incredible Connection and the Purchaser in respect of the equipment (hardware) described on the proof of purchase (invoice), as soon as the online registration has been completed.

4.Only pre-determined and a selective range of equipment (hardware) qualifies for the extended warranty program. The Purchaser may enquire online or in store to determine if a specific unit qualifies for the extended warranty program.

The Purchaser may also contact the Customer Resolution Centre (0860 011 700) to assist with further details on this program

5.The manufacturer’s warranty starts on the day of the equipment (goods) purchase. The extended warranty starts one (1) calendar day after the manufacturer’s warranty expires and will extend the warranty by an additional 24 calendar months (2 years)

6.Please note that this extended warranty can only be supplied with new units and is not valid or available on any demo or display unit, shop-soiled or salvaged stock

7.All terms and conditions of the standard manufacturer’s warranty apply to the extended warranty. This means that damage caused by, or evidence of the following (but not limited to) will invalidate the manufacturer’s warranty and will not be covered under the extended warranty either:

7.1          Lightning damage to any electronic equipment

7.2          Extended exposure to moisture and humidity

7.3          Liquid contamination

7.4          Fire or heat damage

7.5          Acts of God

7.6          War

7.7          Public disturbances

7.8          Connection to incorrect voltage or damage due to electrical power surges, load shedding or power interruptions

7.9          Normal wear and tear

7.10        Accidental damage

7.11        Misuse or abuse

7.12        Failure to properly maintain the equipment or goods

7.13        Use of improper cleaning methods, products or equipment

7.14        Infestation by insects or vermin

7.15        Incorrect installation

7.16        Incorrect operation

7.17        Use for which it is not designed (e.g. commercial or industrial environment)

7.18        Use of faulty or leaking batteries in electronic equipment

7.19        Damage caused by the use of remanufactured or generic accessories(e.g. ink supplies)

7.20        Incomplete or incorrect customer instruction/education

7.21        Evidence of tampering or repair by a non-approved service centre

7.22        Altered or removed serial number

7.23        Prolonged and excessive periods of maximum volume and loudness leading to damage of speakers and/or speaker boxes

7.24        Damage causing LCD (Liquid Crystal Display) leakage or screen cracks

7.25        Software related faults (no hardware fault) on electronic equipment

7.26        Faulty, expired on non-compatible software drivers on electronic equipment

7.27        Damage caused by viruses or malicious software on electronic equipment

7.28        Damage to Windows software registry on equipment fitted with a  Windows operating system

7.29        Theft or Accidental loss of equipment (product)

7.30        Any other exclusions not listed above, but listed in the specific product terms & conditions supplied by the manufacturer with the equipment (goods) or referred to on the manufacturer’s website

8.Should the equipment (goods) require repairs in terms of the warranty during the course of the joint warranty period, the Purchaser has to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair.  Upon submission of the equipment (goods), the Purchaser must furnish Incredible Connection with a proof of purchase of the original product

9.Kindly note that the extended warranty is a repair warranty and does not automatically entitle the Purchaser to a replacement of the product (goods) or a refund.

10.Upon submission of the equipment (goods), the Purchaser must furnish Incredible Connection with a proof of purchase of the original product.

11.After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection.  The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.  

12.During the extended warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same or better specifications than the original unit purchased. This new product may not include an extended warranty, but will carry a standard manufacturer’s warranty, starting on the date of issue of the new product.

13.If, for any reason during the extended warranty period, Incredible Connection is unable to supply a product with the same or better specifications than that of the original unit purchased, during the extended warranty period, Incredible Connection will supply the customer with an Incredible Connection gift card or online voucher to the same value of the original purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher value than the price paid for the equipment (goods).

14.If, at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).

15.All Incredible Connection products are backed up by a manufacturer’s or supplier’s warranty within the first year of purchase.

For more details on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your unit, on the manufacturer’s website or enquire at your nearest Incredible Connection store.

16.This extended warranty will be added and registered to the specific equipment (goods) and Purchaser as a free value added product and is not refundable or transferrable in any way

17.The Purchaser may also contact the Customer Resolution Centre (0860 011 700) to assist with further details on this program

Pre-Order Sale Terms And Conditions

ABOUT THESE TERMS OF SALE

  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions, set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection. You will be required to confirm that you have read and accept these Terms before you submit an order to Incredible Connection. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  2. The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  3. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
  4. The sales contract may be concluded in English language.
  5. ORDER AND ACCEPTANCE
  6. Each order submitted constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:
  7. orders cannot be processed due to an error in information you have provided;
  8. there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or
  9. the products that you have ordered are no longer available through the website.
  10. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  11. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  12. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.
  13. PRODUCT AVAILABILITY
  14. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
  15. Due to the stock quantiy each customer order may not purchase more than 2 Samsung Note 8 devices.
  16. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
  17. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy.
  18. DELIVERY
  19. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
    1. Samsung Note 8 Estimated Date Of Arrival at Incredible Connection is 15  September  2017
  20. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
  21. PRICES AND PAYMENT: The product price is always the price indicated in the website when you place your order. The price includes VAT.
 

Microsoft Wonder Woman Premium Device Competition Rules

Competition Rules

      1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07) (“the Promoter”).
      2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      3. Competition Period: The competition runs from 1 June to 30 June 2017, both dates inclusive. No entries will be accepted after midnight on 30 June 2017.
      4. Who Can Enter: You are entitled to participate in this competition if you are a natural person who is at least 18 years old, who has purchased one of the Premium Devices listed in the advertising material, from Incredible Connection, during the competition period (1 - 30 June 2017).
      5. Exclusions: directors, members, employees, agents of, or consultants to the JD Group Limited and its subsidiaries including the Promoter, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
      6. How to Enter: Purchase one of the following Premium Devices from Incredible Connection, in-store or online, during the competition period. These devices can be found in the "Premium Devices" category on the promoter's website.

        10068874             ASUS ZEN UX310 I5 7200U 8 1TB PRO     

        10068193             LENOVO YOGA 710 I7 7500U 8 256 14 FHD            

        10067990             ACER SPIN7 I7 7Y75 8 256 14T FHD W10 PRO        

        10068042             HP SPECTRE 13 I7 7500U 8 512 13FHD      

        10067342             DELL XPS 13 I7 7500U 8 256 SLV + BAG    

      7. Number of Entries per Entrant: One entry per person
      8. Entry Fee: There is no entry fee to participate in the competition.
      9. Prize: A trip to Paris in accordance with the Microsoft rules listed below, numbered 24.2.
      10. Winner draw:

      10.1 One lucky winner will be chosen and announced on Facebook. 

      10.2 Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message by the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first

      1. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
      2. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
      3. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
      4. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter or JD Group as stipulated in clause 5 above.
      5. A copy of these Competition Rules is made available at www.incredible.co.za.  
      6. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter and JD Group cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter and JD Group will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
    1. Microsoft:

• Dates of travel are weekends, between 15th July and 10th September 2017, excluding local and French national holidays. 
• Prize is subject to availability, has no cash alternative and is non-transferable and non- refundable. 
• At least one person travelling must be aged 18 or over. 
• If winner is under 18 then his/her guest must be his/her parent or guardian. 
• Hotel stay is based on two people sharing one room. 
• The hotel will take a credit card pre-authorisation or cash deposit to cover any incidentals. 
• Winner and his/her guest are solely responsible for all other meals and expenses not specifically  set forth herein. 
• Winner and his/her guest must have, and are responsible for valid passports or European ID cards,  which are valid for travel, and applicable visas/permissions. 
• Except for the one guest permitted as part of your prize, you are not allowed to bring any additional family members or guests on the Prize trip. Your guest may not be selected through any further contest, promotion or commercial event. You and your guest must travel on the same itinerary from a Sponsor-selected airport near your home. Once selected, your guest may not be changed without the express consent of Warner, which Warner may grant or withhold in its sole discretion. 

• Any potential winner and his/her proposed guest will be required to sign a prize acceptance and release form in order to be eligible to win and/or participate in the prize. 

Embedded Accidental Damage Warranty Registration

The Incredible Accidental Damage Warranty is a unique product offering to Incredible Connection customers, who purchased selected equipment (goods)* from any Incredible Connection store or via the Incredible Connection website. The Accidental Damage Warranty will cover your Incredible Connection device for accidental damage* during normal use. This Embedded warranty is offered at no additional cost to you, the customer.

In order to qualify for an Accidental Damage Warranty, you will be required to do the following:

  1. Purchase selected supported equipment (goods)* from any Incredible Connection store or via the Incredible Connection website.
  2. Log onto www.incredible.co.za and complete the Accidental Damage registration form on the website with all the details required
  3. These details will include your South African ID number, a passport number or in the case of a business, the company registration number, to which the embedded Accidental Damage warranty will be linked.
  4. An Embedded Warranty Registration certificate will be emailed to the email address supplied by you, to confirm registration and for your record keeping. This certificate will contain the details of the registration and will contain a unique registration certificate number.

*Terms & Conditions

  1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.
  2. The Accidental Damage warranty starts on the day of the equipment (goods) purchase – as indicated on the invoice - and is valid for a period of 12 calendar months from the purchase date, provided that the online registration is completed by the Purchaser / Owner / User.
  3. The Accidental Damage warranty is only valid once registration of the product is completed online at www.incredible.co.za by the Purchaser / Owner / User of the product, with all required details completed, as required on the online registration form. Incorrect or invalid details supplied, will result in a cancellation of the registration.
  4. Each device qualifies for 1 accidental damage* only, during the Accidental Damage Warranty period. Any further damages after the incident, will be for the Purchaser’s liability.
  5. Accidenta; damage refers to unforseen and unintentional damage that occurs suddenly as a result of an unexpected and non-deliberate external action. The damage may be visible, if physical, but may also refer to a “loss of function”, for example when loading of a software program or application which might have caused the loss of function.
  6. Accidental damage excludes theft, cosmetic damage caused by normal wear and tear, willful or deliberate acts and defects following the repairs by an unauthorised repair person or service provider.
  7. The customer resolution desk may contact the Purchaser / Owner / User to request some additional personal information for registration purposes, if required.
  8. Should the equipment (goods) require repair in terms of the warranty during the course of the joint warranty period, the Purchaser will be entitled to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair. Upon submission of the equipment (goods), the Purchaser may be required to furnish Incredible Connection with a proof of purchase of the original product, as well as the Accidental Damage Certificate or unique Certificate Number.
  9. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.
  10. During the Accidental Damage warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same value of the original unit (the price paid for the goods as stated on the invoice), subject to availability. If the original unit is no longer available, a unit of similar value shall be furnished. This new unit will be supplied with a new invoice and will carry a new Accidental Damage warranty. Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher priced replacement, than the price paid for the equipment (goods).
  11. If at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).
  12. Kindly enquire at your nearest Incredible Connection, who will be able to advise whether a specific product includes an Accidental Damage warranty. Upon purchase, the sales person or cashier will also be able to confirm whether an Accidental Damage is included.
  13. Please note that this embedded accidental damage cover is a non-refundable warranty unforeseen and unintentional damage that occurs suddenly as a result of an unexpected and non-deliberate external action. The damage may be visible, if physical, but may also refer to a “loss of function”, for example when loading of a software program or application which might have caused the loss of functio

Win a Mother’s Day Hamper Competition Rules 

 

Competition Rules

 

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), which is a subsidiary of Pepkor Trading (Pty) Ltd (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period: The competition runs from 10 May to 12 May 2017, both dates inclusive. No entries will be accepted after midnight on 12 May 2017.
  4. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. Exclusions: directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  6. How to Enter: By commenting on our Facebook competition post with “Why your Mom would love this bag.” It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  7. Number of Entries per Entrant: One entry per person
  8. Entry Fee: There is no entry fee to participate in the competition.
  9. Prize: Will be a hamper shown which includes one Miss Black Ladies 15.6 inch Rose Bag; one Philips Bluetooth Bundle; one Ring n Go BT Headphone Black; one Wise Safsmart Whistle Pink; and one Fitbit Alta HR Grey Small. The prize is not negotiable or transferrable and may not be exchanged for cash. The total prize value is R4 875.00 (Four Thousand Eight Hundred and Seventy- Five Rand).  4 (four) consolation winners will win one Miss Black Ladies 15.6 inch Rose Bag each.
  10. Winner draw:
    1. One lucky winner will be chosen and announced on Facebook with 4 consolation winners selected that will receive just the bag   

    2. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message by the E-Commerce Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page (http://www.facebook.com/incredibleconnection).

  1. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  2. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  3. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  4. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  5. A copy of these Competition Rules is made available at www.incredible.co.za.  
  6. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  7. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  8. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

 

 

Vodacom Play Everyday - T's and C's

*Terms & Conditions

  1. In order to receive the stated discount, the customer must select the product specified in the Reward voucher; enter the voucher code when prompted and follow the steps to checkout. The discount will only be applied after successful completion of this process.
  2. The customer will not be charged for delivery of the goods.
  3. Incredible Connection will not deliver to a post office box.
  4. Reward vouchers may not be exchanged for cash.
  5. The voucher code can only be used once and will expire on 07 July 2017.
  6. In the event of a stock out situation or if a product is not available Incredible Connection will undertake to find an alternative or to re-order the specific item.
  7. Should no replacement be available Incredible Connection will provide the customer with a coupon to redeem on any items on the Incredible Connection online store to the same value of the Reward voucher.
  8. Vouchers may not be used on any other already discounted items or special offers in the online store.
  9. Only one code/deal may be used per purchase.
  10. Full terms and conditions for JD Consumer Electronics and Appliances (Pty) Ltd, trading as Incredible Connection, are available in Vodacom/specific merchant.

 

Win a Dirt 4 Hamper Competition Rules

Competition Rules

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), which is a subsidiary of Pepkor Trading (Pty) Ltd (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period: The competition runs from to 29 June to 01 July 2017, both dates inclusive. No entries will be accepted after midnight on 01 July 2017.
  4. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. Exclusions: directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  6. How to Enter: By commenting on our Facebook competition post with “Why you deserve to win this” It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  7. Number of Entries per Entrant: One entry per person
  8. Entry Fee: There is no entry fee to participate in the competition.
  9. Prize: Will be 2 hampers shown which includes Dirt 4 Drawstring Bag , Dirt 4 Pen, Dirt 4 Notebook, Dirt 4 Lanyard, Dirt 4 Key ring, Dirt 4 Air Freshener, Dirt 4 Water Bottle, And a copy of Dirt 4 on PS4 or Xbox One
  10. Winner draw:

 2.8.10.1 Two lucky winners will be chosen and announced on Facebook.

2.8.10.2 Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message by the E-Commerce Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page ( http://www.facebook.com/incredibleconnection).

  1. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  2. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  3. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  4. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  5. A copy of these Competition Rules is made available at www.incredible.co.za.  
  6. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  7. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  8. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

 

 

Asus Strix Competition Rules

Competition Rules

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), which is a subsidiary of Pepkor Trading (Pty) Ltd (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period: The competition runs from 1st August 2017 to 31st August 2017, both dates inclusive. No entries will be accepted after midnight on 31st August 2017.
  4. Who Can Enter: You are entitled to participate in this promotion if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. Exclusions: directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  6. How to Enter: By registering your details on the Incredible Connection site (https://www.incredible.co.za/customer/account/create/). It is within the Promoters sole discretion to disqualify any participant who posts any incorrect information.
  7. Number of Entries per Entrant: One entry per person
  8. Entry Fee: There is no entry fee to participate in the competition.
  9. Prize: Will be a Asus Strix GL702VM 17 Gaming Notebook. The total prize value is R31,999.00
  10. Winner draw:
  11. One lucky winner will be chosen randomly and announced on Facebook   
  12. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message and / or telephonically by the E-Commerce Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page (http://www.facebook.com/incredibleconnection).
  13. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  14. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  15. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  16. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  17. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  18. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  19. By entering into this competition, you consent to the Promoter sending you promotional material during and after the competition period, in accordance with the Protection of Personal Information Act;
  20. Participants of this  competition are voluntarily providing their personal information to the Promoter, its associated agencies and the third party services providers running the competition in conjunction with the Promoter;
  21. By entering this competition, participants authorise the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.
  22. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  23. A copy of these Competition Rules is made available at www.incredible.co.za.  

 

 

Epson Cash Back Promotion

The Promotion

1.       Purchase a new printer from the list in the table below (the “Selected Products”) between 01/08/2017 and 30/09/2017 (the “Qualifying Period”) and claim up to R1700 cash back.

Selected printers and cash back amounts*

L120

R150

L1300

R800

L1455

R1,700

L1800

R1,000

L382

R300

L386

R400

L486

R450

L565

R600

L605

R700

L655

R800

L805

R650

L810

R700

L850

R800

M100

R200

M105

R220

M200

R350

*cash back amounts include VAT

 2.       The Promotion applies to Selected Products purchased during the Qualifying Period directly from an Epson Authorised Reseller or Retailer.

 3.       The Promotion is open to persons aged 16 years and older, who are residents of South Africa and it is subject to a maximum of 2 claims per household. Only 1 claim may be made per Selected Product.

 4.       The Promotion is open to end user customers only. Claims for Selected Products purchased which will be resold to a third party are not eligible for this Promotion. Resellers or Retailers may not submit claims on behalf of their customers.

 5.       The Promotion is not open to Epson employees, agents, distributors, resellers, retail employees of participating stockists or anyone connected with the promotion.

 6.       The Promotion is not available on any second hand, refurbished or reconditioned stock.

 7.       The claim for cash back must be made within 30 calendar days from the date of purchase.  The closing date for claims is 30/10/2017.

How to Claim

8.       Claim online by going to www.epson.co.za/cashback, completing the claim form and submitting it together with a copy of proof of purchase.  You will be asked to provide your personal details, including bank details.

9.       Proof of purchase should be a legible copy of the retailer/reseller  receipt or invoice clearly showing the retailer/reseller name, date of purchase, product name and purchased price.

10.    Once a claim is received a confirmation of receipt will be sent by email.

 11.    The cash back payment will be made by bank transfer within 30 days of receipt of claim validation.  The Promoter will only make bank transfer to an account that is set up in the country where you made the purchase of the Epson product.  The Promoter is not liable for any bank costs incurred relating to any bank transfers of the cash back payment. Accordingly, if your bank charges you, such charges will be deducted by your bank from the cash back amount.

 12.    It is the person’s responsibility who registers the claim’s  to ensure that the correct bank account details have been recorded as if incorrect information has been provided and the Promoter makes a payment that is rejected or not received by you then the Promoter will not be responsible for re-issuing such payment.

 

Restrictions

13.    Where the cash back payment constitutes a taxable benefit, the tax liability lies with the recipient.

14.    If the Selected Product which is the subject of a claim is returned to the seller for any reason the customer’s entitlement to claim cash back ends and any cash back paid will be repaid to the Promoter.

15.    The Promoter reserves the right to request additional evidence to help validate a claim if it believes that it may not be legitimate.

 16.    A claim will not succeed if:

The Selected Product was not purchased within the Qualifying Period
The claim form was not completed in full
The proof of purchase was not supplied or was illegible
The claim was not submitted within 30 calendar days from the date of purchase
You have not complied with these terms and conditions

Personal data             

17.    Personal data captured during the course of this Promotion will be processed in accordance with applicable local Data Protection Laws and Regulations and the Promoter’s Privacy Policy.  You will be able at any time to require the Promoter to modify, update, clarify or remove this personal data by writing to the Promoter’s address.

18.    The use of personal data by the Promoter may include informing you about the Promoter’s products, services, events or other information that might be of interest to you if you have given your prior consent for this use at the time of registration within the Promoter’s website.  Each time you receive any promotional electronic communication you will have the opportunity to opt-out.

General

19.    Promoter will not accept responsibility for lost claims.  Promoter will reject claims received after the closing date and those which it reasonably considers to be incomplete, illegible or fraudulent.

20.    These terms and conditions are governed by the laws of the country in which you have purchased Selected Product and come under the jurisdiction of the competent courts of that jurisdiction.

21.    By entering this promotion you confirm that you have read, understood and accepted these terms and conditions. The Promoter reserves the right to cancel or amend them without notice in the event of any circumstances beyond its reasonable control.

Promoter: The Promoter is Epson Europe B.V. having its registered office in Amsterdam, the Netherlands.  For all correspondence please write to the following address: Epson European Marketing Department, P427 BTS Cashback Promotion, Westside, London Road, Apsley, Hemel Hempstead, Herts HP3 9TD England

“JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion undertaken by Epson Europe B.V and your participation in same.”

 

SAMSUNG NOTE 8 PRE-ORDER T’S AND C’S

ABOUT THESE TERMS OF SALE

  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  2. The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  3. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

 ORDER AND ACCEPTANCE

  1. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:
  2. Orders cannot be processed due to an error in information you have provided;
  3. There is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or
  4. The products that you have ordered are no longer available through the website.
  5. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  6. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  7. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.

PRODUCT AVAILABILITY

  1. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
  2. Due to the stock quantity each customer order may not purchase more than 2 Samsung Note 8 devices

CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES

  1. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy.

DELIVERY

  1. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
  2. Samsung Note 8 Estimated Date of arrival at Incredible Connection is 15 September 2017
  3. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

PRICES AND PAYMENT

  1. The product price is always the price indicated in the website when you place your order. The price includes VAT.

Lenovo Kong Island Competition 2017 Terms and Conditions

 

  1. Criteria for Participation.

 

1.1   The Lenovo Kong Island Competition 2017 (the “Competition”) is open to Lenovo’s ‘Incredible Connection’ retail consumers who purchase a Yoga 910 in-store or online from the 1st September – 30th September 2017 and download the Kong movie from the Digital Entertainment On Demand (DEOD) site (“Eligible Consumers”). The promoter is Lenovo (South Africa) Pty. Ltd.

 

  1. Who can enter

 

2.1   You are entitled to participate in this competition if you are a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

 

  1. Criteria for Winning the Grand Prize

 

3.1   Only customers who purchased the Lenovo Yoga 910 from Incredible Connection in store or online are eligible for an entry.

3.2   Buyers of Yoga 910 from Incredible Connection from 1st September- 30th September 2017 will register online on DEOD at www.deod.tv to create an account online, register, subscribe and download Kong on DEOD in order to qualify for the competition.

3.3   DEOD will be able to track who has downloaded the movie, and will share the data with Lenovo.

3.4   One sale of the Lenovo Yoga 910 entitles the purchaser to one entry in the competition.

3.5   There will be one Winner of the Grand Prize chosen by way of a lucky draw carried out by DEOD, and verified by a third party agency selected by Lenovo. The Winner shall be able to bring one guest.

3.6   The Winner and his/her guest must have a valid e-passport and applicable visas/ permission.

3.7   The Grand Prize has no cash alternative, is non-transferable and non-refundable.

3.8   At least one person travelling must be 18 years or over.

3.9   If the Winner is under 18 then his/her guest must be his/her parent or guardian.

3.10    Hotel accommodation is based on 2 people sharing one room.

3.11    The hotel will take a credit card pre-authorization or cash deposit to cover incidentals.

3.12    The Winner and his/her guest are solely responsible for all meals, transportation and expenses not specifically set forth herein.

3.13    The Winner and his/her guest are responsible for registering with the US Visa Waiver Program (ESTA) and must hold an e-Passport if their passport was issued on or after 26th October 2006.

3.14    The Winner and his/her proposed guest will be required to sign a prize acceptance and release form in order to be eligible to participate in the Grand Prize.

 

3.15    Except for the one (1) guest permitted as part of the Grand Prize, the Winner is not allowed to bring any additional family members or guests on the prize trip. The guest may not be selected through any further contest, promotion or commercial event. The Winner and his/her guest must travel on the same itinerary from a Lenovo-selected airport near the Winner’s home. Once selected, the Winner’s guest may not be changed without the express consent of Warner Bros., which Warner Bros. may grant or withhold in its sole discretion.

 

  1. Reporting on Yoga 910 purchases from Incredible Connection

 

4.1   Only the Yoga 910 units, reported by the retailer (Incredible Connection) on a weekly basis submitted to the Lenovo account manager will be taken into account for the Competition.

4.2   All sales from Incredible Connection must be from 1st September- 30th September 2017, and a copy of proof of purchase and serial number must be provided.

4.3   Lenovo accepts no liability for any transactions that do not meet the above reporting requirements.

4.4   Lenovo’s decision regarding any aspect of this Competition is final and binding.

 

  1. Grand Prize Details

 

5.1   The Grand Prize is worth up to 6000 USD (6 thousand United States dollars) and includes: Five night hotel stay with breakfast in Marriott Waikiki in Hawaii (November 20 – November 30 2017) in a double room

5.2   Return airport-hotel shared transfers

5.3   Chinatown walking tour

5.4   Kualoa Ranch Tour (including Skull Island tour)

5.5   The first three nights of hotel stay with breakfast in Marriott Waikiki in Hawaii, airport transfers and above-mentioned tours are provided by DEOD, and an additional two nights of hotel stay in Marriott Waikiki with breakfast are provided by Lenovo.

5.6   The 2 economy class air tickets to Hawaii and ground transportation to and from the winner’s local airport in Hawaii is included in the Grand Prize.

5.7   All other ground transportation, refreshments and meals will be at the Winner’s own expense. Full details of the trip will be communicated to the Winners on or before October 30th, 2017.

5.8   The Grand Prize must be redeemed during the dates shown above and the Winners must be ready to travel by 15 November 2017. All responsibility to redeem the Prize by the stated date lies with the Winner and Lenovo takes no responsibility if the Winner is not ready to redeem the Prize by this date for any reason whatsoever.

 

  1. Additional Prize Details

 

6.1   Winners will be announced on or before 15th October 2017.

6.2   The Grand Prize is non-refundable (for money or otherwise), non-transferable, and may expressly not be sold. There is no cash alternative.

6.3   The Grand Prize and all elements thereof are subject to availability. If the Grand Prize, or any element thereof, should become unavailable for any reason, Lenovo reserves the right to substitute it with another one of equal or greater value.

6.4   Lenovo reserves the right to amend, modify or withdraw the Competition at any point in time without prior notice. Lenovo has the right to change the terms and conditions of the Competition at any time. All participants will be notified by email or any other form of communication in case any changes to these terms and conditions of the Competition occur or in case of withdrawal of the Competition.

6.5   If Lenovo determines that there has been any discrepancy in reporting appropriate adjustment, Participant may be disqualified from the Competition.

6.6   The award of the Grand Prize is contingent upon the participant’s compliance with these Terms & Conditions. Lenovo will use reasonable endeavours to provide the Grand Prize as described in these terms and conditions but is not responsible if the Grand Prize is not taken by the Winner or if it differs from the description in these terms and conditions.

 

  1. Release and Limitation of Liability

 

7.1   Lenovo shall have no liability to any participant, and participating Eligible Consumers shall indemnify Lenovo against any action, claim, expense or damage brought against Lenovo or any third party arising from, or in connection with this Competition.  To the fullest permissible under applicable law, Lenovo accepts no liability for any aspect of the Competition or the Winner before, during and after the Competition.

7.2   This Competition and/or the terms and conditions herein are void where prohibited, restricted or taxed.

7.3   Lenovo will not cover tax liability associated with the Grand Prize. Any liability to tax is entirely the responsibility of the Winner.

7.4   By participating in the Competition, the Eligible Consumer agrees to release and hold harmless Lenovo, its related companies, and their respective officers, directors, employees, and agents (the “Released Parties”) from and against any claim or cause of action arising out of participation in the Competition or receipt or use of the Grand Prize, including, but not limited to:

7.4.1          unauthorised human intervention in the Competition;

7.4.2          technical errors related to computers, servers, providers, or telephone or network lines;

7.4.3           printing errors;

7.4.4          lost, late, postage-due, misdirected, or undeliverable mail;

7.4.5          errors in the administration of the Competition or the processing of data; or

7.4.6           injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrants’ participation in the Competition or receipt of the Grand prize. Participant further agrees that in any cause of action, the Released Parties’ liability will be limited to the cost of one Grand Prize, and in no event shall the Released Parties be liable for attorney’s fees. Participant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.

  1. In no event will Lenovo be liable to any party for any lost revenues, lost profits, incidental, indirect, consequential, and special or punitive damages. The decision of Lenovo in relation to any aspect of this Competition is final and binding.
  1. “JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion undertaken by Lenovo (South Africa) (Pty) Ltd and your participation in same.

 

© 2017 Lenovo. All rights reserved.

 

Steps for Registering your Lenovo Device

 

  1. Purchase your Lenovo Yoga 910 from Incredible Connection.
  2. Register your details and enter your device serial number onto the Lenovo wine site: www.lenovowin.com
  3. You will then receive a voucher number for your DEOD voucher.
  4. You will then receive an email with the voucher code and details on how to redeem your voucher.
  5. Register on the DEOD site: www.deod.tv, redeem your voucher here

 

Terms and Conditions for the DEOD Voucher

 

ONE MONTH DEOD PREMIUM ON US  (DEOD)

This voucher entitles you a 30 day subscription to our flagship DEOD PREMIUM package, valued at R189.

 

Redeem your voucher in 4 easy steps:

  1. REGISTER on DEOD at www.deod.tv to create an account
  2. Click on the SUBSCRIBE tab.
  3. Select DEOD Premium and then select VOUCHER as your payment method.
  4. Enter the 16-digit code to activate your 30 DAY DEOD Premium subscription.

Your DEOD PREMIUM subscription voucher gives you access to ALL content in ON DEMAND and TV CHANNELS on DEOD. Voucher expires 31 December 2017. DEOD Premium excludes titles available to RENT.

YOUR COMPLIMENTARY DEOD MOVIE TICKET

Select any movie from our RENT section – choose from a latest blockbuster hot off the big screen, or any one of our modern classics.

This voucher entitles you to RENT a movie of your choice, which is available to view for 48 hours as many times as you like.

Redeem your voucher in 4 easy steps:

  1. REGISTER on DEOD at www.deod.tv to create an account
  2. Click on the RENT tab.
  3. Choose the movie you want to watch and then press the RENT button.
  4. Select VOUCHER as your payment method and enter the 16-digit code to activate instant access to the movie.

Your RENT voucher gives you access to any movie from the RENT catalogue.

Voucher expires 30 September 2017. A subscription is not required to rent a movie.

T&C: Each voucher number can only be used once per account. Voucher is not re-usable. Voucher cannot be exchanged for cash and can only be redeemed in South Africa on deod.tv/za. Voucher does not include data charges. Data charges will apply to stream content. Due to limitations imposed on us by our content suppliers, the content we make available to you on DEOD is subject to restrictions on viewing (for example, through streaming or download) and on the length of time we make them available to the receiver of the voucher. The specific restrictions applicable to each type of content depends on whether you rent the content, or access the content on a subscription basis (for example DEOD Premium) through a paid subscription or promotional trial. Lenovo reserves the right to amend, modify or withdraw the offer at any point in time without prior notice. Lenovo has the right to change the terms and conditions of the offer at any time. In no event will Lenovo be liable to any party for any lost revenues, lost profits, incidental, indirect, consequential, special or punitive damages. The decision of Lenovo in relation to any aspect of this offer is final and binding.

© 2017 Lenovo. All rights reserved.

 

COMPETITION NAME: UBTech Alpha 1 Pro White Robot

COMPETITION RULE

1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”)

2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3.       Competition Period:

The competition runs from 11.09.2017 to 30.09.2017, both dates inclusive. No entries will be accepted after midnight on 30.09.2017.

 4.       Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

 6.       How to Enter:

By entering via the Facebook competition post and naming one of the product features of the UBTECH ALPHA 1 PRO WHITE Robot by visiting the “Gadgets” page on the IC site (https://www.incredible.co.za/departments/gaming/gadgets).

  1. Go to the gadgets page on the Incredible Connection website
  2. Search for the Alpha 1 Pro White robot product
  3. Grab one of the product features
  4. Go back to the Facebook competition page
  5. Enter through inserting the selected product feature in the Facebook comments page
  6. Once comment is received this will confirm your entry

It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.

7.       Number of Entries per Entrant: One Entry per person

8.       Entry Fee: There is no entry fee to participate in the competition.

9.       Prize: 1 x UBTECH ALPHA 1 PRO WHITE Robot. The total prize is valued at R8 499(hereinafter referred to as the “prize”).

 

COMPETITION NAME: UBTech Jimu Explorer Robotics Kit.

COMPETITION RULES

1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3.       Competition Period:

The competition runs from 11.09.2017 to 30.09.2017, both dates inclusive. No entries will be accepted after midnight on 30.09.2017.

4.       Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

6.       How to Enter:

By entering via the Facebook competition post and naming one of the product features of the UBTECH Jimu Explorer Robotics Kit by visiting the “Gadgets” page on the IC site (https://www.incredible.co.za/departments/gaming/gadgets).

  1. Go to the gadgets page on the Incredible Connection website
  2. Search for the Jimu Explorer Robotics Kit  product
  3. Grab one of the product features
  4. Go back to the Facebook competition page
  5. Enter through inserting the selected product feature in the Facebook comments page
  6. Once comment is received this will confirm your entry

It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.

7.       Number of Entries per Entrant: One Entry per person

8.       Entry Fee: There is no entry fee to participate in the competition.

9.       Prize: 1 x UBTECH Jimu Explorer Robotics Kit. The total prize is valued at R3 499.00(hereinafter referred to as the “prize”).

COMPETITION NAME: UBTech Jimu Tankbot Kit.

COMPETITION RULES

1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3.       Competition Period:

The competition runs from 11.09.2017 to 30.09.2017, both dates inclusive. No entries will be accepted after midnight on 30.09.2017.

 4.       Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

 6.       How to Enter:

By entering via the Facebook competition post and naming one of the product features of the UBTECH Jimu Tankbot Kit by visiting the “Gadgets” page on the IC site (https://www.incredible.co.za/departments/gaming/gadgets).

  1. Go to the gadgets page on the Incredible Connection website
  2. Search for the Jimu Tankbot Kit  product
  3. Grab one of the product features
  4. Go back to the Facebook competition page
  5. Enter through inserting the selected product feature in the Facebook comments page
  6. Once comment is received this will confirm your entry

It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.

7.       Number of Entries per Entrant: One Entry per person

8.       Entry Fee: There is no entry fee to participate in the competition.

9.       Prize: 1 x UBTECH Jimu Tankbot Kit. The total prize is valued at R2 899.00.00(hereinafter referred to as the “prize”).

 

INTEL GEN 8 PRE-ORDER T’S AND C’S

ABOUT THESE TERMS OF SALE

  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  1. The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  1. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

 

ORDER AND ACCEPTANCE

  1. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:

4.1.1          orders cannot be processed due to an error in information you have provided;

4.1.2          there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or

4.1.3          the products that you have ordered are no longer available through the website.

  1. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  1. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  1. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.

PRODUCT AVAILABILITY

  1. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.

 

CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES

  1. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy.

DELIVERY

  1. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
  1. Intel Gen 8 Estimated Date of arrival at Incredible Connection is 11 September 2017
  1. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

PRICES AND PAYMENT

  1. The product price is always the price indicated in the website when you place your order. The price includes VAT

 

Register and Win Competition Rules 

Competition Rules

    • This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), which is a subsidiary of Pepkor Trading (Pty) Ltd (“the Promoter”).
      1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      2. Competition Period: The competition runs from 12th September 2017 to 12thOctober 2017, both dates inclusive. No entries will be accepted after midnight on October 2017.
      3. Who Can Enter: You are entitled to participate in this promotion if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
      4. Exclusions: directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition. As well as persons who have already registered their details on the IncredibleConnection website.
      5. How to Enter: By registering your details on the Incredible Connection site (https://www.incredible.co.za/customer/account/create/). It is within the Promoters sole discretion to disqualify any participant who posts any incorrect information.,
      6. Number of Entries per Entrant: One entry per person
      7. Entry Fee: There is no entry fee to participate in the competition.
      8. Prize: Will be a Dell Inspiron 5379 2-1 with 8 Gen Core I7 Processor. The total prize value R19 999
      9. Winner draw:

      10.1 One lucky winner will be chosen randomly and announced on Facebook   

      10.2 Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message and / or telephonically by the E-Commerce Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page (http://www.facebook.com/incredibleconnection).

      1. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
      2. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
      3. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
      4. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
      5. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
      6. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
      7. By entering into this competition, you consent to the Promoter sending you promotional material during and after the competition period, in accordance with the Protection of Personal Information Act;
      8. Participants of this  competition are voluntarily providing their personal information to the Promoter, its associated agencies and the third party services providers running the competition in conjunction with the Promoter;
      9. By entering this competition, participants authorise the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.
      10. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
      11. A copy of these Competition Rules is made available at www.incredible.co.za.  

       

Win a 48” Orion TV Competition 

  1. 1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  1. 2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  1. 3.       Competition Period:The competition runs from 18.09.2017 to 08.10.2017, both dates inclusive. No entries will be accepted after midnight on 08.10.2017
  1. 4.       Who Can Enter:You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  1. 5.       Exclusions:Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  1. 6.       How to Enter:By entering via the Facebook competition post and posting a photograph of yourself at the Cresta Store you will be entered into the competition.
  1. Go to the Incredible Connection Cresta store  
  2. Take a selfie (photograph of yourself) of yourself in the store
  3. Post the selfie (photograph of yourself)  on the Incredible Connection Facebook post
  4. Once selfie (photograph of yourself) is received this will confirm your entryIt is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language or imagery on the Facebook competition post.
  1. 7.       Number of Entries per Entrant: One Entry per person
  2. 8.       Entry Fee: There is no entry fee to participate in the competition.
  3. 9.       Prize: 1x 48 inch Orion FHD LED TV. The total prize is valued at R5000(hereinafter referred to as the “prize”)

 

Win a 48” Orion TV Competition  

  1. 1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  1. 2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  1. 3.       Competition Period:The competition runs from 18.09.2017 to 08.10.2017, both dates inclusive. No entries will be accepted after midnight on 08.10.2017
  1. 4.       Who Can Enter:You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  1. 5.       Exclusions:Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  1. 6.       How to Enter:By entering via the Facebook competition post and posting a photograph of yourself at the East Rand Retail Park  Store you will be entered into the competition.
  1. Go to the Incredible Connection East Rand Retail Park store  
  2. Take a selfie (photograph of yourself) of yourself in the store
  3. Post the selfie (photograph of yourself)  on the Incredible Connection Facebook post
  4. Once selfie (photograph of yourself) is received this will confirm your entryIt is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language or imagery on the Facebook competition post.
  1. 7.       Number of Entries per Entrant: One Entry per person
  2. 8.       Entry Fee: There is no entry fee to participate in the competition.....
  3. 9.       Prize: 1x 48 inch Orion FHD LED TV. The total prize is valued at R5000(hereinafter referred to as the “prize”)

 

Win a Samsung Note 8

 

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period:The competition runs from 25.09.2017 to 31.10.2017, both dates inclusive. No entries will be accepted after midnight on 31.10.2017.
  4. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. Exclusions: Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  6. How to Enter: By browsing the Incredible Connection site (http://www.live-connected.co.za/sites/note8/). Searching for the Incredible Connection Voucher banner 
  7. Log onto http://www.live-connected.co.za/sites/note8/
  8. Click onto Enter the Samsung Galaxy competition win a Samsung Note 8 Banner
  9. Fill out your details to enter 
  10. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  11. Number of Entries per Entrant: One Entry per person
  12. Entry Fee: There is no entry fee to participate in the competition.
  13. Prize: A Samsung Note 8. The total prize is valued at R17 999(hereinafter referred to as the “prize”).
  14. Winner draw: The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;
  15. The draw will take place on06.11.2017
  16. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook and/or Phone Call by the Incredible Connection Marketing Coordinatorwithin 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.
  17. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  18. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  19. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  20. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  21. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  22. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  23. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  24. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  25. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  26. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  27. A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/

 

FIFA 18 Competition

 

  1. 1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  1. 2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  1. 3.       Competition Period: The competition runs from 27.09.2017 to 09.10.2017, both dates inclusive. No entries will be accepted after midnight on 09.10.2017.
  1. 4.       Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  1. 5.       Exclusions: Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

 

  1. 6.       How to Enter: By entering via the Facebook competition post and tell us when the launch of FIFA 18 is. This information is found by visiting the “Gaming and Drones” page on the Promoter’s website (https://www.incredible.co.za/departments/gaming/games).
  1. Go to the gaming and drones page on the Promoter’s website
  2. Search for the Fifa 18 game product  
  3. Then go to the Promoter’s Facebook Competitions page
  4. Enter by telling us when the launch of FIFA 18 is on the Promoter’s Facebook Competitions comments page
  5. Once the comment is received, this will confirm your entry
  6. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  1. 7.       Number of Entries per Entrant: One Entry per person
  2. 8.       Entry Fee: There is no entry fee to participate in the competition.
  3. 9.       Prize: Two winners will either win a1 x FIFA 18 XBOX Game 1 X FIFA 18 PS 4 Game. The total prize is valued at R 999.00 each (hereinafter referred to as the “prize”). It is within the Promoter’s sole discretion as to which prize the winner receives.

 

  1. Winner draw:

10.1        The winners will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;

10.2        The draw will take place on09.10.2017.

10.3        Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so those entrants will be the competition winners (the “winners”), subject to us being able to contact that winners. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winners will be notified by Facebook and/or Phone Call by the Incredible Connection Marketing Coordinatorwithin 48 hours of the random draw taking place. The Promoter will attempt contact with the winners at least 3 times, but if the Promoter is unable to contact the winners within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winners will be announced on the promoter’s webpage as cited below.

  1. 11.    The winners may be asked to participate in marketing activities, including by having their photograph taken, but they will be entitled to decline to do so.
  2. 12.    The prize is exclusively for the benefit of the winners and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winners have been announced.
  3. 13.    The winners will be required to complete a declaration acknowledging receipt of the price and that they are not connected to the Promoter as stipulated in clause 5 above.
  4. 14.    The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  5. 15.    The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  6. 16.    No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  7. 17.    By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  8. 18.    Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  9. 19.    By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  10. 20.    By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  11. 21.    A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/

Rage – Register and Win Tickets Competition

  1. 1.       This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  1. 2.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  1. 3.       Competition Period:

The competition runs from 05.10.2017 00:01 to 05.10.2017 24:00. No entries will be accepted after midnight on 05.10.2017.

  1. 4.       Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. 5.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

  1. 6.       How to Enter:

Customers must comment on the Incredible Connection Facebook post and explain why they are looking forward to RAGE EXPO (gaming, technology, geek culture, sports)  (hereinafter referred to as RAGE) and register for the Incredible Connection Newsletter via the link. The last 20 comments on the post will each win a pair of double tickets to either Friday (6 October 2017), or Saturday (7 October 2017), or Sunday (8 October 2017).

  1. Comment on the Incredible Connection Facebook post.
  2. Explain why you are looking forward to RAGE
  3. Register for the Incredible Connection Newsletter via the link
  4. Last 20 comments on the Facebook Post will receive 1 double ticket to Rage
  5. Tickets are valid for Friday or Saturday or Sunday

It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.

  1. 7.       Number of Entries per Entrant: Multiple Entries by customers through comments
  2. 8.       Entry Fee: There is no entry fee to participate in the competition.
  3. 9.       Prize: 20 participants will win 2 x Rage Day Pass tickets valued at R240 each. A participant is only eligible to win one prize, regardless of the number of times they entered the competition.  A ticket is only valid for one day’s entry of RAGE.
  1. 10.    Winner draw:

10.1        The winners will be selected in the order in which they comment on the Incredible Connection Facebook post under the supervision of an independent accountant, registered auditor, attorney. The last 20 comments from different participants will be selected as winners;

10.2        The draw will take place on06.10.2017;

10.3        The selection of winners will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that selected entrants will be the competition winners (the “winners”), subject to us being able to contact that winners. If the qualifying criteria are not met further random draws will take place until a valid entry meets the eligibility criteria. The winners will be notified by Facebook and/or Phone Call by the Incredible Connection Marketing Coordinator. The Promoter will attempt contact with the winners at least 3 times, but if the Promoter is unable to contact the winners, the prize will be awarded to the next eligible winner. The winners will be announced on the promoter’s webpage as cited below.

    1. 11.    The winners may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
    2. 12.    The prize is exclusively for the benefit of the winners and is neither transferable nor exchangeable for cash or otherwise.
    3. 13.    The winners will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
    4. 14.    The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
    5. 15.    The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
    6. 16.    No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
    7. 17.    By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
    8. 18.    Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
    9. 19.    By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
    10. 20.    By participating in this competition, you agree to all the Competition Rules set out above, without exception.
    11. 21.    A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/

Apple Watch Series 3 Pre-Order T’s and C’s

  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  2. The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  3. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
  4. ORDER AND ACCEPTANCE
  5. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where:
  6. orders cannot be processed due to an error in information you have provided;
  7. there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or
  8. the products that you have ordered are no longer available through the website.
  9. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  10. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  11. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.
  12. PRODUCT AVAILABILITY
  13. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
  14. Due to the stock quantity each customer order may not purchase more than 2 Samsung Note 8 devices
  15. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
  16. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy.
  17. DELIVERY
  18. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
  19. Apple Watch Series 3 Estimated Date of arrival at Incredible Connection is 20th October 2017
  20. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
  21. is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older. PRICES AND PAYMENT
  22. The product price is always the price indicated in the website when you place your order. The price includes VAT.

Apple Watch Series 3 Competition

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period: The competition runs from 01.11.2017 to 30.11.2017, both dates inclusive. No entries will be accepted after midnight on 30.11.2017.
  4. Who Can Enter:
  5. You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  6. Exclusions:
  7. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  8. How to Enter:
  9. By entering via the Facebook competition post and sharing the post and registering for the newsletter Share the Apple Watch Series 3 Facebook competition post Click on the link in the Facebook post, share the post and register for the IC newsletter Once the registration is received this will confirm your entry
  10. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  11. Number of Entries per Entrant: One Entry per person
  12. Entry Fee: There is no entry fee to participate in the competition.
  13. Prize: 1 x Apple Watch Series 3 valued at Rxxxxxx
  14. Winner draw:
  15. The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;
  16. The draw will take place on 04.12.2017
  17. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook and/or Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.
  18. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  19. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  20. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  21. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  22. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  23. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  24. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  25. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  26. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  27. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  28. A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/

Apple iPhone 8 and 8+ Competition 

  1. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period:
  4. The competition runs from 01.11.2017 to 30.11.2017, both dates inclusive. No entries will be accepted after midnight on 30.11.2017.
  5. Who Can Enter:
  6. You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  7. Exclusions:
  8. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  9. How to Enter:
  10. By entering via the Facebook competition post and sharing the post and registering for the newsletter
  11. Share the Apple iPhone 8 and 8+ Facebook competition post Click on the link in the Facebook post, share the post and register for the IC newsletter Once the registration is received this will confirm your entry
  12. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.
  13. Number of Entries per Entrant: One Entry per person
  14. Entry Fee: There is no entry fee to participate in the competition.
  15. Prize: 1 x Apple iPhone 8 or 8+ valued at Rxxxxxx
  16. Winner draw:
  17. The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;
  18. The draw will take place on 04.12.2017
  19. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook and/or Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.
  20. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  21. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  22. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  23. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  24. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  25. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  26. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  27. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  28. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  29. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  30. A copy of these Competition Rules is made available at https://www.incredible.co.za/terms-conditions/

Apple iPhone 8 and 8+ Pre-Order T’s and C’s

    ABOUT THESE TERMS OF SALE
  1. These Terms of Sale (“Terms”), together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated websites. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
  2. The pre-order products are sold and delivered to you by Incredible Connection. In connection with the sales of pre-order products, Incredible Connection will collect the orders and payments for pre-order products.
  3. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
  4. ORDER AND ACCEPTANCE
  5. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where: orders cannot be processed due to an error in information you have provided;
  6. there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or the products that you have ordered are no longer available through the website.
  7. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.
  8. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.
  9. If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection.
  10. PRODUCT AVAILABILITY
  11. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes.
  12. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
  13. Due to the stock quantity each customer order may not purchase more than 2 Samsung Note 8 devices
  14. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
  15. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product please see Return Policy.
  16. DELIVERY
  17. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate
  18. Apple iPhone 8 and 8+ Estimated Date of arrival at Incredible Connection is 20th October 2017
  19. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
  20. PRICES AND PAYMENT
  21. The product price is always the price indicated in the website when you place your order. The price includes VAT.

6 Months Interest Free T's and C's

    This is a promotional offer (“Offer”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time. This Offer is subject to National Credit Act no 34 of 2005 and Regulations (NCA) and to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein. The participant acknowledges that the participant has read and understand these Ts & Cs. These Ts & Cs will govern the Offer from any IC store (the “Company”) or any Company to whom the Company has ceded the rights and obligations. Promotion:
  1. This promotion is promoted by the Company, a division of the Pepkor Trading (Proprietary) Limited, an authorised Financial Services Provider (FSP 3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74).
  2. Promotion Period:
  3. 48.2.1.The Promotion will run from 25 October 2017 (00h00) to 30 November 2017 (23h59) (“the Promotion Period”).

    48.2.2.The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.

    48.2.3.The Promotion is not transferrable nor convertible into cash nor substituted in any manner expect as permitted by law.

  4. How to qualify:
  5. The participant must have:

    48.3.1.Purchased the Apple MacBook Air 13” 128GB, promotional article.

    48.3.2.Applied for credit between the Promotion Period and taken up a 6 (six) month term loan.

    48.3.3.Purchased the promotional article on credit underwritten by the Century Capital (Pty) Ltd and no other credit provider.

    48.3.4.These Ts & Cs do not replace the Ts & Cs of the credit agreement which is subject to an affordability assessment. The credit agreement must be settled within the terms as stipulated on the credit agreement.

  6. The article that qualifies for the promotion:
  7. 48.4.1.Apple MacBook Air 13” 128GB , the promotional article.

    48.4.2.The Offer is subject to promotional article’s availability.

  8. The Offer:
  9. 48.5.1.The purchase price shall be the price paid for the article as per the original sales invoice on invoice date.

    48.5.2.The participant’s credit agreement will have to be fully paid in accordance with the credit agreement which sets out further Ts & Cs.

    48.5.3.In the event that the consumer fails to pay any instalment or any other amount due on due date, such overdue amounts shall bear interest at the maximum interest rate applicable to an agreement of this nature, as prescribed by the NCA thereto, at the specific time of default.

    48.5.4.This Offer is applicable to South Africa only and open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot participate in the Promotion.

    48.5.5. If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.