What This Product Does
TP-LINK’s TD-W9970, comes with the latest ITU-T G.993.2 VDSL2 standard, providing up to 100Mbps speed downstream and up stream, compatible with ADSL, fiber and cable services. With 300Mbps wireless speed over 2.4GHz band, the TD-W9970 is a perfect choice for users in search of seamless HD video streaming, online gaming and other bandwidth-intensive tasks.
USB Sharing Port – Easy Sharing
Using the TD-W9970’s multi-functional USB 2.0 port, users can share printers, files and media either throughout the network at home with several different computers or even away, using the device’s FTP server functions so that you never have to part with your files.
Interchangeable LAN/WAN Port –Compatible with Fiber/Cable service
The TD-W9970 supports VDSL/ADSL or Ethernet WAN connections (EWAN) that allow users to have the flexibility of different Internet connections. Featuring an interchangeable LAN/WAN port, it is compatible with Fiber/Cable service. This unique feature makes it easier when users need to change to fiber or cable services when necessary.
Up to 100Mbps broadband speed
TheTD-W9970 supports VDSL2 and backward compatible with ADSL2+/ADSL2/ADSL, featuring high broadband speeds of up to 100Mbps. It is designed to support the wide deployment of triple play services such as voice, video, data, high-definition television (HDTV) and interactive gaming.
Virtually Impregnable-10 VPN IPsec tunnels
The ability to support up to 10 IPsec VPN tunnels simultaneously gives TD-W9970 users the flexibility to setup a virtual private network, to guarantee network security and take advantage of network access whether at home or away, for work or simply to access files from their local networks.
|Wireless LAN features|
|Wi-Fi standards||IEEE 802.11b,IEEE 802.11g,IEEE 802.11n|
|Top Wi-Fi standard||IEEE 802.11n|
|WLAN data transfer rate (max)||300 Mbit/s|
|Ethernet LAN features|
|Ethernet LAN data rates||10,100 Mbit/s|
|Ethernet LAN interface type||Fast Ethernet|
|Ports & interfaces|
|Ethernet LAN (RJ-45) ports||4|
|RJ-11 ports quantity||1|
|Networking standards||IEEE 802.11b,IEEE 802.11g,IEEE 802.11n,IEEE 802.3,IEEE 802.3u|
|Antenna gain level (max)||5 dBi|
|Quality of Service (QoS) support||Yes|
|Universal Plug and Play (UPnP)||Yes|
|WPS push button||Yes|
|Security algorithms||128-bit AES,128-bit WEP,192-bit AES,256-bit AES,3DES,64-bit WEP,DES,MD5,SHA-1,WPA,WPA-PSK,WPA2,WPA2-PSK|
|IP address filtering||Yes|
|VPN support||PPTP, L2TP, IPSec Pass-through|
|VPN tunnels quantity||10|
|MAC address filtering||Yes|
|Colour of product||White|
|Weight & dimensions|
|Depth||45.00 cm (L)|
|Operating temperature (T-T)||0 - 40 °C|
|Storage temperature (T-T)||-40 - 70 °C|
|Operating relative humidity (H-H)||10 - 90%|
|Storage relative humidity (H-H)||5 - 90%|
|WLAN data transfer rates supported||300 Mbit/s|
|Frequency range||2.4 - 2.4835 GHz|
|USB ports quantity||1|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700