High-Speed Wired and Wireless Connectivity
The DIR-825 AC1200 Wi-Fi Gigabit Router upgrades your network to the latest high-speed wireless technology to bring you lightning-fast Wi-Fi speeds of up to 1200 Mbps so you can meet the ever-greater demand from multimedia applications. Enjoy seemless high definition streaming media, Internet phone calls, online gaming, and content-rich web surfing throughout your home or office. In addition, 10/100/1000 Gigabit Ethernet ports give you solid, dependable wired performance for devices such as Network-Attached Storage (NAS), media centers, and gaming consoles. The built-in Quality of Service (QoS) engine allows you to prioritize important traffic to ensure that your favorite applications are receiving optimal bandwidth.
Dual-Band Wireless for Seamless Performance
The DIR-825 AC1200 Wi-Fi Gigabit Router features dual-band wireless, allowing you to operate two concurrent, high-speed Wi-Fi bands for ultimate wireless performance. Surf the web or make important Internet phone calls on the 2.4 GHz band, while simultaneously streaming digital media on the 5 GHz band. What’s more, each band can operate as a separate Wi-Fi network, giving you the ability to customize your network according to your connectivity needs. You can even configure a guest zone to give visitors Internet access without compromising the security of your SOHO network.
Easy to Set Up and Secure
Sharing your Internet connection doesn’t have to be a complicated process - just open a web browser to access the setup wizard and follow the easy step-by-step instructions to get started. Configure, apply, and set up WPA/ WPA2 wireless security in minutes with the wireless network setup wizard, or use Wi-Fi Protected Setup (WPS), which establishes a secure connection to new devices without the need to enter settings or create passwords. In addition, the built-in firewall requires no setup, protecting you against malicious attacks from the Internet, and access control features allow you to restrict access to your network giving you greater control over network users.
|Wireless LAN features|
|Wi-Fi standards||802.11ac wireless specification|
|Wi-Fi standards supported||IEEE 802.11n, IEEE 802.11g, IEEE 802.3ab, IEEE 802.11b, IEEE 802 11b, IEEE 802.3 u|
|Ports & interfaces|
|WAN connection||10 - 100 - 1000 Gigabit Ethernet WAN|
|Antenna type||Four external antennas|
|Colour of product||Black|
|Product type||Wireless Routers|
|Output voltage||12 V, 1.5 A|
|AC input voltage||100 to 240 V AC, 50/60 Hz|
|Weight & dimensions|
|Operating temperature (T-T)||0 to 40 °C (32 to 104 °F)|
|Operating relative humidity (H-H)||10% to 90% non-condensing|
|Quick start guide||Yes|
|Processor frequency||2.4 GHz|
|Ethernet WAN||10 - 100 - 1000 Gigabit Ethernet WAN|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700