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Questions & Answers

You asked and we will answer

Why is my credit card payment not going through?

Check that the card number, card name and expiry date is entered exactly as it is on the front of your card. Check that your 3 digit CVC number on the back of the card is also entered correctly. If you are still having problems please Contact Us.

What is your returns policy?

You can exchange or return almost anything within 14 days of your purchase, just make sure that it's in original condition and remember to include the original packaging. If you'd like your money back, we can arrange that too - just read our Returns Policy. Copyright laws say that we can't accept returns of licensed software or games, unless they're defective of course. In certain cases, a handling fee may be charged to get your product back to us.

Where do you deliver?

We deliver anywhere in South Africa.

Where is my order? How can I track the status of my order?

You can track the status of your order in your account any time.

  • Sign in to your account using your email address and password
  • Select Track my Order
  • Add your order number and the details will appear