Terms and Conditions

1. Introduction

Incredible Connection is a brand trading within Pepkor Trading (Pty) Ltd, registration number 1958/003362/07.

These terms govern your use of the Incredible Connection website. Access to the services, content and downloads available on the Incredible Connection website may be classified as “electronic transactions” as defined in terms of the Electronic Communications and Transactions Act, Act No. 25 of 2002(ECT Act)

1. We provide the Incredible Connection website as a convenience to you. To use the Incredible Connection website for services including but not limited to online shopping, browsing, product information, store locations, subscribing as a user, viewing and managing your account and orders, etc. we may require you to provide your personal information.

2. We reserve the right to change the documents and/or other materials contained on this website from time to time without notice. This Right also applies to these terms and conditions. Incredible Connection will post the revised terms on the website. You may use the Incredible Connection website for your personal and non-commercial use, not for republication, distribution, sale or any other use.

3. If there is a conflict of meaning between these website terms of use and any other terms, policies or notices, the specific terms, policies or notices will take preference where it applies to your use of the Incredible Connection website.

4. The Terms make up the entire agreement between the parties. If any term is void, unenforceable, or illegal, the term will be severed and the rest of the terms will be effective.

5. Unless otherwise specified, we intend the goods and services offered on this site for citizens of the Republic of South Africa only. The terms are governed by and interpreted according to the laws of the Republic of South Africa without giving effect to any principles of conflict or law. By you ticking the “I confirm I have read and understood the ‘Terms & Conditions’ box, forms a legally binding agreement between you and Incredible Connection.

2. Definitions

In the Incredible Connection website terms of use:

1. “terms” mean these website terms of use, any specific terms, the privacy policy and any other terms, policies or notices agreed between you and Incredible Connection;

2. “we” or “us” or “Incredible Connection” means Incredible Connection, whichever one applies;

3. “website” means www.incredible.co.za;

4. “Incredible Connection website” means www.incredible.co.za;

5. “you” or “user” means any person who visits, accesses or uses the website.

3. Registration and use of the Website

As a user, Incredible Connection grants you a limited, non-transferable revocable license to access and use the website subject to the terms and conditions. Your license does not extend to the website’s source code or to the source code of any software or computer program that forms part of the website. You may only use the website for personal use, limited to viewing the website, providing information to the website, downloading product information for your review from the website or purchasing goods or services from the website.

You may only use the website if, in terms of South African law, you have the legal capacity to agree.

You may only link to the website by linking to the home page of the website.

1. You, the customer, agrees and acknowledges that:

1.1 You will at all times comply with the Law(s); including the National Credit Act of 2005 and the Consumer Protection Act and/or any other applicable legislation (if it applies to the customer for the receiving, compiling and reporting of information.) Without limiting the generality of the foregoing, the customer specifically agrees that when reporting Personal and other information to Incredible Connection;

1.2 Such information will include all mandatory data;

1.3 You will have taken all reasonable steps to ensure that the information submitted is accurate, up-to-date, relevant, complete and valid when submitting such information;

1.4 You may submit the information to Incredible Connection, to make such information available to its associated partners, to render the services offered, and that such information is not subject to a duty of confidentiality between Incredible Connection and the customer.

1.5 As a Visitor or User, you agree that we may electronically accumulate, keep and use the following of your information:

1.6 Internet usage information, including your Internet Protocol (“IP”) address, click patterns, browsing habits, version of software installed, system resolutions and type, plug-ins, colour capabilities, cookie preferences, language settings, search engine meta words (keywords), JavaScript enablement, unique user ID, the pages and content that you access on the Platform/Website and the dates and times that you visit the Website, besides paths taken and time spent on pages/sites within the Website (“Usage Details”); and

1.7 Additional information you may provide voluntarily, such as demographic information or data related to your favourite social networking site (e.g. the site name, address and description(s)), or information relating to your participation in Incredible Connection competitions, promotions, studies, reviews and surveys, and additional services. (“Optional Details”).

1.8 Details submitted, when registering or transacting, to use the services on the Incredible Connection website. You may submit optional Details to us if you upload or download certain content (or products) from the Website/Platform, enter competitions, partake in promotions, respond to reviews/surveys, subscribe to or register for specific additional services; or else use any of the optional features and functionality of the Website/Platform.

1.9 “Cookies” Information: When you access the Website/Platform, we may send one or more cookies (these are small text files containing a string of alphanumeric characters) to your computer to collect certain Usage Details. Incredible Connection may use both session cookies (which disappears after you close your browser) and persistent cookies (which remain after you close your browser, which can be removed manually) and may be used by your browser on subsequent visits to the Website/Platform. Please note the use of cookies is a norm/standard on the internet and many major websites use them. Please refer to your web browser “Help” file to learn more about changing your cookie settings.

1.10 when you access the Website/Platform or open one of our HTML emails, we may automatically collect and record certain Usage Details from your system by using different tracking technology.

1.11 Our Website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner); can act as a web beacon. Web beacons are typically 1by1 pixel files, (tiny unnoticeable files), but their presence can usually be seen within a browser by clicking on “View” and then on “Source.” We may also insert web beacons in HTML-formatted newsletters, which we send to “opt-in” subscribers to count how many newsletters they have read. Incredible Connection web beacons do not gather, monitor or share any personally identifiable information about our customers. They are just the technique we used to compile anonymous information about the Website and Service.

1.12 Incredible Connection may use any Optional Details provided by you, for such purposes as shown to you at the time you agreed to provide such Optional Details.

2. We may use your Usage Details to:

2.1 Automatically validate and/or verify your identity; for the website and transaction security purposes via Incredible Connection or via a third-party service provider;

2.2 Automatically provide you with the latest version of the Incredible Connection application on your system;

2.3 Remember your information so you will not have to re-enter it during your visit the next time you access the Website/Platform;

2.4 Monitor aggregate Website usage metrics such as total number of visitors and pages accessed; and

2.5 Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website/Platform.

2.6 Incredible Connection shall take all reasonable steps to protect the personal information of the Users and for this purpose, “personal information/personal details”; shall be defined as contained and detailed in the Promotion of Access to the Information Act 2 of 2000 (PAIA).

2.7 If you are a Incredible Connection website user, you agree that we may also electronically gather, save and use the following information:

2.8 Name and surname, birth date, gender, identity number and /or passport number, nationality and country of residence (“Personal Information/Details”);

2.9 E-mail address, mobile number, home and delivery address and credit card billing address (“Contact Details “);

2.10 the credit or debit card number, cardholder name and expiration date you submit to Incredible Connection website regarding your credit or debit card(s), (Credit or debit cards)

3. Incredible Connection Website Users collects the aforesaid information from you in the following manner:

3.1 User-provided Information: Your Personal Information/Details, Contact Details and Debit or Credit Card Details will be provided by you directly to us during your registration as a Incredible Connection website user and/or thereafter by you actively transacting, updating or supplementing such details in your Incredible Connection website users Account.

3.2 Incredible Connection uses the information that Incredible Connection website users provide (or that we collect) to operate, validate, verify, maintain, enhance and provide all the features of the Services, and as may be necessary to comply legally when conducting online payment transactions and related service provided.

3.3 We use your Debit or Credit Card Details to provide the Services (including the verification thereof when you transact with Incredible Connection) and, should fees be charged for some Services and you have selected a credit or debit card as your means of payment, we shall debit that credit or debit card for such fees owed by you. We use your Personal Information/Details to greet you when you access your Incredible Connection User Account, to manage and administer your use of the Services and fulfil our contractual obligations, including the verification of your identity when you transact with Incredible Connection.

3.4 We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Service(s) (e.g. notifications regarding major updates or content you have posted or downloaded from the Website/Platform, customer service notifications, and to address any copyright infringement or defamation issues); as well as to inform you, subject to obtaining your prior agreement, of competitions, promotions and special offers from us and/or any of our partners and/or affiliates.

3.5 Any user, who commits any of the offences detailed in section 85 to 88 of the ECT Act 25 of 2002 shall, notwithstanding criminal prosecution, be liable for all resulting losses or damages suffered and/or incurred by Incredible Connection and its partners/affiliates.

4. You may not:

4.1 Provide any incorrect information to the website or Incredible Connection;

4.2 Change, copy, decompile or reverse-engineer the website or use the website to make derivative copies;

4.3 Lease, sell, assign or in any other way to distribute the website or any information gotten from the website without the prior written consent of Incredible Connection;

4.4 Use malicious search technology, including but not limited to spiders and crawlers;

4.5 Frame any pages of the website;

4.6 Deep-link to any pages of the website in a way to suggest that you are the owner or license of any intellectual property in the website.

4.7 Use the interactive sections of the website, for instance, forums, clubs, surveys and e-mails, to post any material which in Incredible Connection discretion is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, sexually-oriented, threatening, invasive of a person’s privacy, or otherwise violates any laws. Incredible Connection does not have editorial control over the submission of any content to interactive sections of the website. You submit all information, including the publication of pictures and/or articles, at your sole risk and responsibility. Incredible Connection is not liable for damages or other adverse consequences caused by the use of the submissions.

In line with the Film and Publication Board Act 3 of 2009 (FPB) as amended; to intensify the efforts to protect children from harmful images within the media, including films, exhibitions, games, the internet and other publications, the website is not targeted at children under the age of eighteen (18) and Incredible Connection will not knowingly collect information from users in this age group.

No transaction will be concluded between Incredible Connection and a person under the age of 18 unless written consent thereto is received by Incredible Connection from a parent or legal guardian. Incredible Connection, therefore, reserves it’s Right to request proof of identity before concluding any transaction. Your continued use of this website confirms that you are 18 years old or older.

4. Conclusion of Sales and Availability of Stock

1. A sales order will only be deemed as completed once you have completed the purchase cycle, an approved payment/order confirmation is received and delivery has taken place. We will confirm your purchase order with you via your specified email. By placing a product in your shopping cart or adding a product to a wish-list does not make up a sale nor are such products, its price nor its quantities reserved. If you complete the purchase cycle for such products at a later stage Incredible Connection cannot be held liable to honour any price changes or if such products are not available.

2. Incredible Connection shall use reasonable attempts to make the advertised stock available at the displayed price, for the period specified. Where there is expressed stock limitation or availability, Incredible Connection shall supply the consumer with equivalent stock as an alternative to the advertised stock. In the event of running out of stock on the expressed stock limits, Incredible Connection may limit the number of sale goods per consumer. However, Incredible Connection strives to ensure that we minimise out-of-stock situations and will take all reasonable measures to make your purchased product available at the advertised price or inform you of an equivalent product option.   We will notify you of any delivery delays should we need to source a product. Please refer to our termination of sale process should you opt for a full refund.

Clearance campaigns might be implemented from time to time where stock is available in limited quantities. Incredible Connection is not obliged to source stock or offer a similar or upgraded item for this sale as stock will no longer be available in future. 

5. Returns/Refunds and Warranty

A refund is deposited directly into your credit card or bank account. This process may take up to 30 working days. A refund processing period will only start from the time we have received the returned goods.

1. Return of Goods

Goods may only be returned in terms of the Consumer Protection Act, Act 68 of 2008 (“the CPA”). If you are entitled in law to return goods, then and in line with the CPA, a handling fee of up to 15% of the value of the goods may be charged when the product/packaging is not returned in its original purchase condition.

1.1 Non-returnable/ non-refundable items:

1.1.1 Delivery and or installation costs

1.1.2 Pre-paid cards

1.1.3 Digital content

1.1.4 Any damaged or abused items.

1.1.5 Computer and gaming software, speakers, CD’s, DVD’s and Blu-ray discs unless we find that the goods were defective at the time of purchase.

2. Under no circumstances will we accept returned goods where the consumer has been allowed to inspect the goods before the purchase and subsequently changed his/her mind about the goods; they have damaged the goods in negligence; the goods have been disassembled, permanently installed, physically altered, used or installed contrary to our own or the manufacturer’s instructions, and/or have been subjected to misuse or abuse.

3. We sell goods for domestic use only and for the purpose for which we manufactured them. It will also exclude normal wear and tear. If you want to return alleged defective goods in terms of a warranty, we or the manufacturer will assess the goods to determine the reason for the defect.

4. Subject to these terms, all goods carry an implied warranty by following the Consumer Protection Act 68 of 2008, (“CPA”) which gives the consumer the right to return the defective goods in terms of section 20, read together with section 56 of the CPA. Our goods also carry a manufacturers’ warranty where applicable, which will run concurrently with any warranty in terms of the law. The implied warranty on goods supplied places an obligation on Incredible Connection to accept the return of unsafe or defective goods within six months of delivery. In the event of the goods not complying with requirements and standards contemplated in section 55 of the CPA, the consumer has the right to return goods to Incredible Connection if:

4.1. The consumer finds within 10 days that the goods are unsuitable for a particular purpose for which the consumer has expressed intention to use the goods as contemplated in s55(3);

4.2. The consumer did not examine the goods and rejected delivery of the goods for any reasons contemplated in section 19(5); and

4.3. The consumer has refused delivery of those goods because they were mixed with items that were not ordered, as contemplated in section 19(8).

5. You are entitled to cancel any sale concluded on this Website (online sales) within 10 days after receipt of the goods and to get a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 days from the order date).

6. In the unfortunate event that your purchased goods become defective, you may opt to take it to any Incredible Connection store. You are entitled to the following option of as per the CPA (after goods have been inspected and assessed):

6.1. Have such goods repaired

6.2. Have goods replaced

6.3. Be refunded the price paid

7. If we find the goods to not be faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty because of misuse, abuse or negligence.

8. The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance, including but not limited to;

8.1. Use other than domestic use by the customer or his/her immediate resident family at the declared addresses appearing on the front of this document;

8.2. Failure by the customer or any other person to comply with the manufacturers’ instructions for installation, maintenance or use;

8.3. The use of accessories which have not been approved by the manufacturer;

8.4. The application and/or use of any incorrect or abnormal electrical or water supply to the appliance;

8.5. Any defect in wiring, electrical connections or plumbing which does not form part of the appliance at the time of the original purchase;

8.6. The presence in the appliance of objects which we do not intend the appliance to cope with, such as hairpins, coins and buttons in washing machines, hot food in fridges and chewing gum and wax crayons in tumble dryers;

8.7. Neglect, misuse, or willful abuse of the appliance;

8.8. Anything related to the appearance of the appliance which does not in Incredible Connection sole opinion prevent the appliance from working adequately: this includes but is not limited to cosmetic and manufacturers’ defects such as discolouring of any part of the appliance, paint peeling off, cracked or broken handles, plates, hinges, wheels, panels, shelves or any portion of the product which is glass;

8.9. Rust or the effects of rust;

8.10. Repairs or attempted repairs of the appliance by any person other than Incredible Connection or its authorized repairers;

8.11. Any modification of the appliance by any person other than Incredible Connection or its authorized repairers;

8.12. Parts or items of the appliance which are expected to wear out before the extended warranty period expires, including but not limited to, batteries, filters, disposable bags, rubber or plastic hose pipes, drive or fan belts, fuses and/or light bulbs cartridges, toners or ribbons;

8.13. Fire, flood, war, civil disturbance, industrial action, acts of God or any other causes beyond the reasonable control of Incredible Connection;

8.14. Any defect arising out of the design of the appliance;

8.15. Any defect caused by a lightning strike or power surges;

8.16. Blown or damaged speakers arising from misuse;

8.17. Any damage caused because of the use of generic or re-filled cartridges;

8.18. Any loss or destruction of, or any damage to any property, or any loss expense arising therefrom, or any consequential loss or any liability of nature directly or indirectly caused by or contributed to, by or arising from ionizing radiation or contamination by radioactivity from any nuclear fuel or any nuclear waste from the combustion of nuclear fuel. Combustion shall include any self-sustain process of nuclear fission, or any loss, destruction, damage or disability directly or indirectly caused by or contributed to, by or arising from nuclear weapons material.

9. With cameras, the warranty does not apply to any accessories, batteries, charges, attachable lenses or additions which do not make up the main body of the camera. With TV’s; Hi-Fi’s; VCR’s or DVD’s–remotes are not covered.

10. Incredible Connection will not be liable for the costs of;

10.1. Maintenance, including cleaning, clearing of blockages and overhaul, insect infestation or paper jams;

10.2. Work covered by the manufacturers’ recall of the appliance;

10.3. Call out charges where the breakdown is not covered by the extended warranty;

10.4. And material or labour which is recoverable from the manufacturer or any person who may be held responsible in terms of any other guarantee or warranty.

11. Incredible Connection will not, in any circumstances, be liable for any consequential loss or damages suffered by the customer, whether directly or indirectly related defect in the appliance to the extent permissible by law.

12. Repairs may not be effected without prior authorisation from Incredible Connection.

13. With an authorised repairer being called out for a fault covered by the warranty, the supplier shall pay the repairer for all labour and materials supplied in terms of the warranty, while the customer shall be liable to pay the repairer all other charges, including but not limited to the call-out charge should no defect be found in the appliance.

14. The repair will be carried out in terms of the warranty within a radius of sixty kilometres from the appointed service agent’s premises. Should the repairer be required to travel beyond this radius, we will charge the customer at the prevailing AA rate per kilometre.

15. Incredible Connection’ authorised repairers reserve the right to not do house calls in areas where their safety may be at risk.

16. Certain products will contain their supplier warranty, and we advise you to keep the same and refer to the same warranty for any differences in the above.

6. Displaying of Prices

All pricing displayed on the web is inclusive of the current South African VAT, in South African Rands, and are subject to price changes and may change with no warning or notification. Please note that all prices displayed exclude the cost of delivery. Incredible Connection takes utmost care to ensure that the displayed prices are correct. Where pricing on the website differs from the actual in-store pricing, the applicable price will be the lesser of the two prices, unless the lesser price is made in error and we have taken reasonable steps to rectify the error and, or where it is a website specific promotion for online purchases only or in branch-specific promotion for branch purchase only. Hence such promotional pricing will not be honoured. If a mistake is made or we display the incorrect price, we will correct this as soon as we are made aware of the incorrectly displayed price.

Goods made to order will incur additional costs.

7. Current, Payment Methods and Transactional Security

We conduct all transactions in South African RAND (R) (ZAR) through PayU Payment Solutions (Pty) Ltd. When PayU Payment Solutions (Pty) Ltd processes a transaction for you via any of their secure payment web services, the transaction is encrypted. The PayU Payment Solutions (Pty) Ltd security policy can be found at https://www.payu.co.za/faqs/security.

Please also read the PayU Payment Solutions (Pty) Ltd Terms and Conditions, at https://www.payu.co.za/legal. By submitting a sales order through any of the Incredible Connection website services, you warrant that you are acting within the bounds of the law and that you have the legal capacity to transact or have the mandate to transact to do so. This includes that you have got the express permission (indemnity) of the person and or business whose information you are submitting/using through any of our services and that you are not in breach of the Consumer Protection Act or National Credit Act, or any other applicable legislation. You indemnify Incredible Connection, its Members and employees from any claim and/or liability from any third party arising out of your instructions and/or use of the service(s). 5     

Incredible Connection accepts the following payments on its website:

1. Credit Card payments: Only South African issued (Visa and Master) credit cards are accepted for online payments. On completing the purchase cycle we send the sales details to the bank if payment is unsuccessful or authorisation is not issued by the bank we cannot complete your purchase cycle.

2. EFT Pro: the full amount must be paid as per your order request within 48 hours of placing your order. We will cancel your order should you fail to deposit/transfer the funds within 48 hours of placing your order. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted). Incredible Connection cannot be held liable for any delays, errors, fees, bank-affiliated fees / admin charges and currency fluctuations. PayU EFT Pro only facilitates the transaction between you and your bank. The terms and conditions existing between you and the Bank still apply.

PayU does not store any online banking login details. The Delivery timeframe is relative and depends on the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&Cs for info). As we do not store your banking details when conducting an EFT PRO, should you request a refund, we will require you to furnish your Bank account details again.

3. For a direct deposit, the deposit must be in cash and SA Rand only, (no other currency will be accepted).

4. No cheque deposits are accepted.

5. Mobicred

Mobicred facilitates the credit transaction. The terms and conditions existing between you and mobicred still apply. The Delivery timeframe is relative and will depend on the time and date of the successful mobicred confirmation (please refer to our delivery timeframes T&Cs for info.

6. PayU EFT

When paying using PayU EFT Pro, the communication process between you and your bank shall occur as it would when you are conducting an EFT with the Bank. It will redirect you to the online banking login screen and it will prompt you to log in with your online banking credentials. You will receive a one-time pin (OTP) which you would need to enter to confirm your payment.

It requires registration with 3D Secure when shopping online with us as a 3D secure merchant. No username and password to remember anymore. You will now receive a one-time pin (OTP) instead that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online but concerned about the risks that may be involved. Therefore, we at Incredible Connection deploy technology, such as 3D Secure, which will protect you while you shop.

Incredible Connection reserves the right, to prevent suspected fraud, to refuse to accept or process the payment of any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection Refund Policy in point 26 in this regard) and accepts no other liability which may arise as a result of such refusal to process any order/sale.

7. Visa Checkout

Please carefully read the Visa Checkout terms of service ("Terms") on www.visa.co.za before using this as a payment method. By registering and creating a VISA CHECKOUT ACCOUNT, you have acknowledged that you understand and agree to all of the terms and have clicked an "I Accept" button or an equivalent indicator with regards to the use of Visa Checkout. Please refer to www.visa.co.za for a full set of VISA CHECKOUT terms and conditions.

By using VISA CHECKOUT as an online payment method, you agree to the following terms and conditions:

7.1. Any queries relating to your VISA CHECKOUT account, statement or unlawful payments will be directed to VISA CHECKOUT and not Incredible Connection.

7.2. Incredible Connection is in no way obliged to assist, direct or manage any VISA CHECKOUT concerns, issues or general information requests and no such requests will be entertained

7.3. VISA CHECKOUT returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions

7.4. Incredible Connection cannot be held liable for the time it takes for your OTP that is required for 3D Secure payments, and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved. For limited stock promotions we recommend that if you are not an existing VISA CHECKOUT user to please select a different payment method

7.5. Payflex facilitates the credit transaction. The terms and conditions existing between you and Payflex still apply. The Delivery timeframe is relative and will depend on the time and date of the successful Payflex confirmation (please refer to our delivery timeframes T&Cs for info.

8. Delivery

1. General Delivery Information

Unless otherwise specifically stated or specifically agreed to, the delivery charges will be for your account.

1.1. Incredible Connection delivers within the borders of South Africa only.

1.2. Deliveries are door-to-door and must be to a physical address within the borders of South Africa and not a Post Box. We do not deliver to any postal addresses.  Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges because of such errors. Please ensure someone is available to sign for and receive your goods at the time of delivery. We will deem it you, as the purchaser, assigns without prejudice and without a proxy, to a party other than yourself, to sign for your goods at your specified and confirmed delivery address should you not be present at the time of delivery.

1.3. You accept that Incredible Connection does not have to prove that you received the delivery of such goods. You agree that it would only require us to prove that someone, not necessarily yourself, signed for the goods at your specified and confirmed delivery address. Although we monitor every purchase order to ensure we deliver your package.

1.4. Should you have not received your delivery of goods after 24 hours of the expired delivery period, you need to contact us within a maximum of 48 hours. Should you not notify us of a ‘no delivery’ within the period, you agree that we would deem you received the purchased goods.

1.5. Delivery of products purchased through the online store is subject to the geographical delivery framework as determined by our courier partner. Should your delivery address fall into one of these categories, you will be liable for any additional costs incurred in delivery, storage and or returning the parcel. (Category list as follows; plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges and harbours)

2. Failed delivery:

2.1. We will notify you of a failed delivery i.e. where no one was at the specified delivery address to receive and sign for the goods at the time of delivery. We will attempt to reschedule the delivery with you within 24–48 hours; however, you may be liable if we incur any additional handling and shipping charges for a re-delivery.

2.2. Goods shipped in error /Incorrect goods delivered:

In the unfortunate event that you receive a delivery whereby the goods delivered to you does not match your products or its quantity as per your waybill/purchase order, you agree to notify us immediately upon receipt of such delivery on 0860 011 700, to have the incorrect goods collected and the correct goods delivered to you.

3. Damaged Goods delivered:

3.1. Please notify us within 24 hours of receipt of delivery on 086 001 1700 or [email protected], in the regrettable event that you receive a damaged product. We will do our best to have the damaged product collected and a new product delivered to you within a maximum of 48 hours (weekdays only).

4. Price of delivery:

Delivery prices differ and is determined by:

4.1. Location within major centres or outlying Delivery Areas.

4.2. Type of delivery. (Normal order, special order, customer order)

4.3. Weight and Dimensions of the total purchase order.

4.4. In the event of special delivery deals, the price of the product or total purchase order value could determine the delivery rate.

4.5. The price of your delivery is calculated automatically and will be displayed before the payment process, in the shopping cart and at checkout.

5. Delivery Periods important to note:

5.1. Delivery service will start on payment confirmation received (or only after requested supporting documents like the verification of a TV License and a copy of an I.D) have been received.

5.2. Delivery periods will be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centres from Monday to Friday.

5.3. We deliver from Monday to Friday from 08:00 to 17:00 to both business and residential addresses. No deliveries take place on a Saturday or Sunday or any other Public Holiday. We may request identification upon delivery. Major centres include any destination within a 50km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery to the major centres is usually within 5 working days. The following areas may experience delays because of airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.

CREDIT TERMS AND CONDITIONS

The monthly instalment and total credit price include interest as shown, basic insurance, initiation fee, service fee and VAT which is in line with chain deal calculator.)

Delivery charges, deposit, comprehensive insurance and extended warranties are excluded. ‘Credit’ and ‘No Deposit’ offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.

9. Interest Rate, Deposit, Instalment and Credit Price may vary by Credit Profile and Loan Term

Incredible Connection may require you to produce proof of an insurance policy or take up insurance with us. The minimum application requirements include a copy of an ID document, latest payslip, 3 months’ bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements depend on your employment status and risk profile. All offers are valid while stocks last and cannot be used with other in-store promotions. Ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown. All major credit cards accepted.

Connect Financial Solutions (Pty) Ltd, (Reg no.: 2018/431596/07) is an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as Incredible Connection.

1. Quick On-Line Credit App Terms and Conditions (T&Cs)

1.1. General.

1.2 Quick On-Line Credit App is subject to your acceptance of the T&Cs set out. By clicking on the tick-box provided, you acknowledge that you have read and understood the use of the website’s terms and conditions and the Quick On-Line Credit App and agree to be bound by them.

1.3. These T&Cs must be read together with our website Terms of Use, a copy of which can be found at www.incredible.co.za or you can request them from us by email or calling by our call centre.

1.4. Quick On-line Credit App Process.

1.5. By completing and submitting this Quick On-Line Credit App, you;

1.6. confirm that you have read and understood these T&Cs, the meaning and that the Quick On-Line Credit App is subject the full credit application terms and conditions which include an affordability assessment as required by the National Credit Act, as amended to, (“NCA”);

1.7. confirm that you are the person whose details you have given to us as the applicant in the quick online credit app;

1.8. confirm all information that you provide us is truthful, complete and correct. You must immediately notify us if any of your information changes;

1.9 confirm you can apply for credit and to enter a credit agreement with us which includes that you are mentally sound, not under the influence of alcohol or drugs, above the age of 18 and got written consent from your spouse or civil partner. (where applicable);

1.10 consent to the further processing of your personal information for purposes relating to the Quick On-Line Credit App, including any Credit Bureau and other agencies, as permitted by law,

1.11. Once you receive confirmation that you qualify for credit confirmation of which you will receive by email and/or SMS, we require that you visit any Incredible Connection store, quote your ID number or passport number and complete a full credit application.

1.12. Minimum full credit application T&Cs include:

1.12.1. ID Book or Passport (for non-RSA nationals);

1.12.2. latest payslip;

1.12.3. (three) months’ bank statements;

1.12.5 monthly expense details and your household content insurance and/or Credit Life policy documents;

1.12.6. these requirements are dependent on your employment status and risk profile. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN.

1.13 The Quick On-Line Credit App is subject to the verification of the identification of the applicant being above the age of 18, who has a valid identity document or passport.

1.14. Your Quick On-Line Credit App offer will only be valid for 7 (seven) days from Quick On-Line Credit App Date.

2. Disclosures and consent

2.1 Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as Incredible Connection.

2.3. You consent to and agree that Pepkor Trading (Pty) Ltd can access any of your personal information required from any Credit Bureau and other agencies, as permitted by law, to:

2.4. make enquiries to get or confirm your credit profile and repayment behaviour;

2.5. to supply and/or submit any information about you or provided to us by you;

2.6. seek, verify and receive information from any credit bureau or a third party (with whom you have financial relations) when assessing your quick online credit app or your creditworthiness;

2.7. to disclose the above information as required in law; and,

2.8. to keep records of your personal and credit information in any database under the “NCA”) requirements.

2.9. You acknowledge and understand that a credit bureau will provide us with credit profile information and possibly a credit score reflecting your creditworthiness. You cannot hold us responsible for any loss that you may suffer or damage that you may incur caused by any credit bureaus or agency.

3. Information Security Policy

3.1. You agree to keep your information safe and to not disclose it to any unauthorised third party. You further agree that we cannot be held liable for any damages or loss sustained by you because of such information becoming known to third parties, whether through your actions or fraud, malware or phishing.

3.2. We reserve the right to suspend any account that we believe may have been compromised accordingly.

3.3. You must notify us immediately if you believe that we have processed your information without your permission. You can contact us on our call centre number or e-mail address as per the details below.

4. Law

4.1. This Quick On-Line Credit App is governed by the laws of the Republic of South Africa, irrespective of whether you are South African or are accessing our website outside of the Republic of South Africa.

4.2. In terms of the Electronic Communications and Transactions Act of 2002, as amended, (“ECTA”) these Ts&Cs are binding and legally enforceable against you. We do not sell any products via this Quick On-Line Credit App, and ECTA relating to electronic transactions do not apply regarding the Quick On-Line Credit App.

4.3. You may resolve any dispute that may arise between us by alternative dispute resolution, or to file a complaint with the National Credit Regulator, (“NCA”) or to apply to the Tribunal as per details below.

4.4. Subject to the “NCA”, we may, from time to time, update or change these Ts&Cs. We recommend that you read these Ts&Cs every time you access and use our website. Amended Ts&Cs will bear a different version number on the footer of each page and will supersede and replace any previous Ts&Cs.

4.5. No indulgence or extension of time that either you or us may grant to the other will make up a waiver or, limit any existing or future rights of the grantor in terms except if the grantor has signed a written document expressly waiving or limiting such rights.

4.6. We are entitled to cede, assign and delegate all or any of the rights and obligations in terms of these T&Cs without notice to you.

4.7. All provisions of these Ts&Cs are, notwithstanding how they have been grouped or linked grammatically, severable from each other. Any provision of these Ts&Cs which is, or becomes unenforceable, whether because of being voided, rendered invalid, illegal, unlawful or for any other reason whatever, shall, only if it is so unenforceable, be treated as not having been written and the remaining provisions of these Ts&Cs shall remain in full force and effect.

5. Contact Details

The following contact details are hereby disclosed:

Customer Care: 010 211 1120 or [email protected]

Credit Ombudsman: 086 1662 837

National Credit Regulator: 086 062 7627

Credit Bureau: 086 1128 364

10. Layby Terms And Conditions

1. DEFINITIONS

In this agreement, unless the context shows differently: -

1.1. “Agreement” means these terms and conditions, including the Schedule and all written notices that the supplier has given to the consumer;

1.2. “business day” means any day except a Saturday, Sunday or South African public holiday;

1.3. “consumer”/ “you”/ “your” means the person who has agreed to enter this Agreement and whose details are recorded in the Schedule;

1.4. “Schedule (s)” means the Retail Lay-by Schedule attached to these terms and conditions which records the purchase price of the goods, the number of amounts to be deposited, the quantity of the amounts to be deposited, the dates on which the amounts need to be deposited and any other Schedules which may be attached hereto by agreement between the parties;

1.5. “supplier”/ “we”/ “us”/ “our” means JDG Trading Pty (Ltd);

1.6. “VAT” means the value-added tax chargeable under the Value-Added Tax Act 89 of 1991;

1.7. the headings of the various clauses in this Agreement have been inserted purely for convenience, and they will not be used to interpret the Agreement.

1.8. any reference to a gender includes the other genders; and

1.9. the singular includes the plural and vice versa (the other way around).

2. INTRODUCTION

You have agreed: -

2.1. to buy the goods set out in the Schedule on lay-by; and

2.2. to pay for the goods by making regular deposits until payment of the full purchase price, as set out in the Schedule.

2.3. You understand and agree that the goods will not be delivered to you and you will not become the owner thereof until you have paid the full purchase price for the goods. The goods will remain at our risk until you have accepted delivery of them.

3. YOU AGREE THAT:

3.1. this Agreement represents the entire agreement between you and the supplier and that no alterations or additions to this Agreement may be effected unless agreed to by both parties, reduced to writing and signed by you and a duly authorised representative of the supplier; and

3.2. for this Agreement “signature” or “signed” does not include an electronic signature as contemplated in the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”).

4. PAYMENT OF DEPOSIT AND INSTALMENTS.

4.1. You understand and agree that: -

4.1.1. the purchase price of the goods includes VAT at the current rate of tax; and

4.1.2. if before the full purchase price of the goods is paid by you, the VAT rate is changed concerning the supply of the goods, we may recover the VAT increase from you before delivery of the goods.

4.2. The Agreement will start upon signature of the Agreement and payment of the initial deposit set out in the Schedule.

4.3. Thereafter, you must deposit the monthly amounts by the due date until the last payment date. You must deposit all amounts at the address of the store, as detailed in the Schedule, or via a direct deposit into the bank account of the store.

4.4. We will apply the deposits towards the settlement of the purchase price on the last payment date.

5. TERMINATION OF THE AGREEMENT.

5.1. If you end the Agreement before paying the full purchase price, or fail to complete the payment for the goods within 60 (sixty) business days after the last payment date, we:

5.2. may charge a termination penalty of 1% of the full purchase price of the goods. At your request, we will provide you with written details on how the penalty was calculated. We will not charge a termination penalty if sufficient proof that your failure to complete payment was due to death or your hospitalisation;

5.3. after deducting the termination penalty (if any), we will refund you any amounts paid by you under this Agreement;

5.4. You understand and agree that if the agreement had been terminated for any reason and you wish to buy other or similar goods, they will require you to agree with us and the current price of the goods will then apply.

6. STATEMENTS OF ACCOUNT AND CONTACT DETAILS.

6.1 We will deliver a monthly statement of account to you by email or SMS, as elected by you.

6.2. You must check each statement as soon as you receive it and inform us within 7 days of receipt if you think a statement is not correct.

6.3. It is your responsibility to provide us with the correct contact details and to inform us of any changes.

7. DELIVERY OF GOODS.

7.1. We will make every reasonable effort to deliver the goods to you as soon as possible after we have received the full purchase price of the goods.

7.2. We cannot be responsible for failure to perform or to deliver or delays in performance or delivery due to circumstances beyond our control (“force majeure”.) We will not be liable to you for any loss arising from any failure or delay in performance or providing the goods resulting from “force majeure” events. We will use reasonable attempts to continue to perform in terms of this Agreement as soon as performance becomes possible. We may contact you to agree on alternative dates for delivery, but will not require you to accept delivery at an unreasonable time.

7.3. You understand and agree that the goods, as set out in the Schedule, are identified and described by style, make, model, kind, design or category (“Type”). This does not mean that we set aside specific goods for the duration of the Lay-by agreement, but that we deliver that Type to you after receipt of the full purchase price for the goods.

7.4. If for reasons beyond our reasonable control, we cannot deliver that Type to you, we will, at your option: -

7.4.1. supply you with an equivalent quantity of goods that are comparable or superior in description, design or quality; or

7.4.2. refund to you the amounts deposited with us for the goods, with interest, under the Prescribed Rate of Interest Act 55 of 1975.

7.5. It is your responsibility to provide us with the correct delivery address before delivery of the goods.

8. TRANSFER OF RIGHTS.

8.1. Unless you have got our prior written consent, it will not entitle you to cede, delegate, assign or transfer all or any part of your rights or obligations under this Agreement.

8.2. You allow us and agree that we may cede any part or all of our rights under this Agreement or transfer any part or all of our rights or obligations (whether by delegation or assignment) under this Agreement to any third party. You further agree that it shall not be necessary for us to provide prior notification to you in the event of any such cession or transfer.

9. CONTACT DETAILS.

The following contact details are hereby disclosed:

Customer Care: 0860 011 700

Email Address: [email protected]          

National Consumer Commission: 012 761 3000

Consumer Goods and Services Ombudsman: 0860 000 272

10. ADDRESS FOR NOTICES AND LEGAL PROCESSES.

10.1. You agree to accept any notice and legal processes under this Agreement at the address recorded in the Schedule. (This address is known in law as your domicilium citandi et executandi or domicile address).

10.2. We choose as our domicile address where you must deliver all notices and legal processes as Marlboro House 6 Eastern Service Road Eastgate, Sandton 2090.

10.3. If you want to change the address where you agree to accept notices and legal processes, then you must send us a notice in writing by registered post. The notice must: -

10.3.1. inform us you are changing your address; and

10.3.2. set out the new address at which you agree to accept notices.

10.4. Any new address must be a physical address in the Republic of South Africa.

10.5. If we send a notice to you: -

10.5.1. by prepaid registered post to your address, we will treat it as if you have received it 7 (seven) days after posting; and

10.5.2. by hand, we will treat it as if you have received it on the date of delivery.

10.6. When we treat a notice as if you have received it by a certain date, it means that we do not have to prove that you received it then. If you claim that you did not receive the notice by that date, then you will have to prove it.

11. GOVERNING LAW AND JURISDICTION.

11.1. This Agreement is governed by the laws of the Republic of South Africa.

11.2. You agree that the supplier may bring legal proceedings against you relating to this Agreement in any Magistrate’s Court that has jurisdiction, even if the amount of the claim may exceed the jurisdiction of that court. This does not prevent the supplier from bringing legal proceedings in a High Court that has jurisdiction.

12. GENERAL.

12.1. We do not lose any of our rights under this Agreement if we do not insist immediately and in every instance on these rights. You may not use it as a defence if we had a right which we did not enforce at the relevant time.

12.2. If any term or condition of this Agreement becomes unenforceable for any reason, that term or condition is severable from and shall not affect the validity of any other term or condition in this Agreement.

11. Online Exclusive Promotions

1. These Terms of the Online Exclusive Offers (Promotion) together with the Incredible Connection Standard Terms and Conditions www.incredible.co.za set out the terms and conditions that will apply when you place an order through the Incredible Connection operated website only and you purchase goods advertised as part of this promotion. Please note that the terms and conditions that apply to this promotion differ in certain parts from the terms and conditions that apply to order other products. We will explain later such differences in these Terms. If you cannot understand or have questions about these Terms, please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions before each order that you submit.

2. The Promotion is the sale of certain online-only products as advertised on the specific product, for the advertised specific day, whereby the advertised goods will be sold at a discounted price for that specific day, and available for purchase online only.

3. The Promotion starts at Incredible Connection online only on the advertised and advertised day at 08:00 am and ends on the advertised and mentioned day at 00:00 pm. We will accept no purchases after midnight on the advertised and mentioned day.

4. You will need to be logged into the Incredible Connection website to use the promotion.

5 ORDER AND ACCEPTANCE

5.1. Each order submitted, which includes the receipt of the full purchase price, makes up an offer to purchase products. Orders are subject to Incredible Connection acceptance and may be refused at Incredible Connection discretion, for example, where:

5.1.1. We cannot process orders because of an error in the information you have provided;

5.1.2. There is an error on the website relating to the products you have ordered, for example, an error relating to the price or description of the product as displayed on the website; or

5.2. The products you ordered are no longer available on the website.

5.3. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.

5.4. You will receive an email when your order is being dispatched confirming that your order was accepted and is on its way to you.

5.5. If you have questions regarding Incredible Connection order acceptance policy (Agreement of sale), or if you consider that your order was rejected in error, please contact Incredible Connection on 0860 011 700.

6 PRODUCT AVAILABILITY

6.1. Incredible Connection has the Right to change information about products displayed on the website. For example, information about prices, description or the availability of products and may do so without first giving you notice of the changes.

6.2. Incredible Connection will not, however, change the price, availability or description of any product after we have accepted an order and cannot guarantee the performance of any third party and shall not be held liable for any act or default by a third party.

6.3 Because of the stock quantity, each customer may not purchase more than one product using this Promotion.

7. CUSTOMER STARTED ORDER CANCELLATIONS AND CHANGES

7.1 You can change or cancel your order before we have processed your order. To change your processed order, please contact Incredible Connection. If we have already dispatched your order, you can request a refund of the product, please see our Return Policy.

7.2. DELIVERY

7.2.1 Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate.

7.2.2 The product that is delivered to you will become your property at the time that you receive it, provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and any loss or damage to it thereafter.

7.2.3. Please see the delivery policy for further details.

8. GENERAL

8.1. Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or participation in this promotion.

8.2. If they deem any provision or part of these rules void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the rest of these Rules shall remain in force.

8.3. Any violation of these rules will cause the immediate disqualification of the transgressing participant from the promotion.

12. Television License

1. Incredible Connection requires you to produce a valid TV license and ID document when purchasing a TV. First-time buyers may purchase a TV license in-store.

In terms of the Broadcasting Act and Television License Regulations, license holders are required to note and/or comply with: Statutory obligations of a television license:

1.1. A television license is valid only at the permanent address reflected on the license.   

1.2. A person purchasing a television set must have a valid (paid-up) TV license.

You may not purchase a television set using someone else’s TV license.

1.3. When taking out a domestic/household television license for the first time, we require a person to provide his/her details: surname, initials, a copy of an ID document, fixed address and contact details.

1.4. When renewing a television license, we require a person to present an existing license, a copy thereof, or a renewal notice.

1.5. A license holder must notify the SABC, in writing, of a change of address within 30 days.

1.6. A television license is not transferable from one license holder to another except between spouses or between unmarried “life partners” in a permanent relationship or upon the death of a husband/wife or partner.

1.7. A single domestic television license is required per household regardless of the number of TV sets, provided that all sets used are at the license holder’s residential premises.

1.8. Incredible Connection requires a separate domestic television license at the full annual tariff for an additional TV at a new residential property (e.g., a holiday home) since it involves a different physical address.

1.9. “Family members of a television license holder”–defined as all persons who are permanent residents with the license holder, and; depend on him/her, and are owed a legal duty of support by the license holder–are covered by a single TV license in his/her name. A person has to meet all three conditions to be covered by a household’s TV license. Such domestic license covers a license holder and his/her immediate, dependent family members–with a married couple, a husband/wife and his/her dependent, minor children. Adult (non-dependent) children or more distant relatives–such as adult children, parents/ grandparents, brothers/sisters, uncles/aunts–or boarders or lodgers sharing a family’s home, are not defined as family members. They are separately liable for television sets in their possession and/or used by them.

13. Ownership and Content

All materials published on the Incredible Connection website are protected by copyright and owned or controlled by Incredible Connection or the party accredited as the producer of the content, software or other material. We shall construe nothing in these terms and conditions of use as conferring by implication or otherwise, any license or right under this copyright, trademark, database right or other intellectual property or proprietary interest of Incredible Connection or any third party. All logos, names and trademarks, which appear on the website are the intellectual property of Incredible Connection or are used by Incredible Connection under license. Incredible Connection will prosecute any violation of intellectual property rights to the fullest extent that the law permits. We prohibit reproduction of part or all of the contents in any form other than strictly for individual use.

If you respond to Incredible Connection via e-mail, surveys, forums, registration, or any other communication medium with any information, including but not limited to feedback, data, questions, comments or suggestions, but excluding your personal data, the information will not be deemed confidential. Incredible Connection will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Incredible Connection will also be able to use any ideas, concepts, know-how or techniques in the information for any purpose, including but not limited to developing, manufacturing and marketing products, which incorporate or otherwise rely on the information. You consent to the aforesaid use of such information. By submitting information, you agree that Incredible Connection may publish the information, use it as part of its operations, and incorporate its concepts in Incredible Connection goods or for any other purposes, which Incredible Connection considers necessary, without liability.

Incredible Connection will deal with your personal information in terms of the privacy policy: http://www.incredible.co.za/privacy/

14. Disclaimer

1. When you visit the Incredible Connection Website, you consent to receive communication from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communication sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be “in writing”.

2. You ensure that the goods are fit for the purpose for which you want to buy them and are in excellent condition and free of any form of defects before you take delivery of the goods. It is the responsibility of the customer to ensure, before delivery, that the goods listed on the till slip or your purchase order correspond in description, price and quantity with the goods purchased. You agree to adhere to the user/manufacturer’s instructions and ensure that you make yourself aware of all product warnings and safety instructions before the installation or use of all products purchased from Incredible Connection. You are to keep proof of any repairs conducted and allowed by Incredible Connection and proof of purchase on all returned goods.

3. You must make sure of all measurements and sizes before purchasing your goods, as we will not replace or refund you if the goods do not fit into the room/intended location or through a door.

4. The onus is on you to advise us if the goods are for a particular purpose when entering the transaction, and we cannot be held liable if you have not advised us of the goods particular purpose.

5. Incredible Connection provides the website “as is” and “as available” and to the extent permissible by law disclaims warranties including but not limited to a warranty of title, merchantability, non-infringement, fitness for a particular purpose and that the website is free from defects, uninterrupted and error-free. While Incredible Connection attempts to provide accurate and timely information, Incredible Connection cannot guarantee this. Incredible Connection may correct and change the website if required. The Incredible Connection goods and services described on the website are available in RSA, through the Incredible Connection branch network.

6. Although Incredible Connection has tried to display the goods and their colours as accurately as possible, the displayed products and colours of the products will also depend upon your equipment and Incredible Connection cannot guarantee that your equipment will display an accurate representation of the actual goods or their colours. Incredible Connection will not be liable for any other website provided by any third party. It does not include all accessories shown with products for presentation in the price, nor are such products guaranteed to be available for sale by Incredible Connection. In the event of delivery delays or out-of-stock situations, we will notify you and we will do our very best to ensure a speedy fulfillment.

7. Image Disclaimer: Where products are displayed with compatible devices, we will not include these devices as part of the sales price unless specifically identified as part of a product bundle. In all other cases, we show images to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

15. Introduction

Incredible Connection is to be exempted from any liability due to a customer failing to provide accurate registration information, or a customer failing to view special warnings, etc.

Subject to applicable law, you agree to indemnify, defend, and hold Incredible Connection harmless against any claim or liability (including attorneys’ fees) arising out of your use of the website.

16. Availability and Termination of Orders

Incredible Connection may immediately terminate use of and access to the website if you breach the terms. This will be without prejudice to any other remedies and rights that we may have in terms of the law, including but not limited to claims for specific performance and damages. Save for certain exceptions (Software, Games, Music, and DVD) and subject to certain charges.

17. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Republic of South Africa.

You agree that we may bring legal proceedings against you relating to this Agreement in any Magistrate’s Court that has jurisdiction, even if the amount of the claim may exceed the jurisdiction of that court. This does not prevent us from bringing legal proceedings in a High Court that has jurisdiction.

We choose as our domicile address where you must deliver all notices and legal processes, the following address: Marlboro House, 6 Eastern Service Road, Eastgate, Sandton, 2090

18. Paia Manuel

https://www.pepkor.co.za/wp-content/uploads/2018/08/PAIA-Manual_Final.pdf.

19. Black Friday Campaign

1. This promotional offer is subject to your acceptance of the Terms and Conditions set out herein.

2. You acknowledge that you have read and understood these Terms and Conditions.

These Terms and Condition will govern the redemption of the offer from any Russell’s store.

3. This promotion is promoted by Incredible Connection, a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

4. Promotion Period: Every Friday (“The Promotion Period”) when and if advertised.

5. The Offer: On selected Friday’s, selected goods will be on promotion for that day only. We will advertise selected goods in-store and online.

6. This Offer is only available to cash and credit customers and not available on layby. The offer is available for in-store and online purchases.

7. The offer only applies to one purchase per customer. Online purchases made through several logins and using the same card will be disqualified. Use of any other person’s login details will disqualify your order.

8. Incredible Connection reserves the right, in its sole discretion and to the extent permitted by law, to amend these Terms and Conditions.

9. Stock is limited, and Incredible Connection reserves the right to stop the promotion once we have sold each specific product. All orders are subject to stock availability and no correspondence will be entered into should stock no longer be available.

10. Incredible Connection assumes no liability for any direct or indirect loss or damage arising from your participation in the offer or whether arising from negligence or otherwise. All customers, whilst taking part in this Offer, indemnifies Incredible Connection and holds Incredible Connection harmless for any loss, damage, harm or injury (whether arising from negligence or otherwise) which may be sustained as a result of any claim, costs, expense, loss or damages which may be made by any third party.

11. Incredible Connection assumes no risk and/or liability whatsoever for any interruption in services and/or the failure of any supplier to meet any technical element of this Offer which may result in a customer not successfully taking up the Offer.

12. This Offer cannot be used with any other promotional offer.

13. Any purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and we will refund the customer should we should cancel their order/disqualify.

14. It is your responsibility to ensure that the information provided is accurate, complete and up to date.

20. 3 Year Warranty

Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.

The Purchaser has to register the extended warranty online at https://www.incredible.co.za within the first 30 calendar days from the date of purchase on the proof of purchase (invoice), in order to qualify for the extended warranty.

This agreement (“the extended warranty”) has been entered into between Incredible Connection and the Purchaser in respect of the equipment (hardware) described on the proof of purchase (invoice), as soon as the online registration has been completed.

Only notebooks (laptops) and desktop computers sold by Incredible Connection on or after the launch date of 01 June 2019, qualify for this extended warranty program. No other product will qualify for this warranty.

The manufacturer’s warranty starts on the day of the equipment (goods) purchase. The extended warranty starts one (1) calendar day after the manufacturer’s warranty expires and will extend the warranty by an additional 24 calendar months (2 years)

All terms and conditions of the standard manufacturer’s warranty apply to the extended warranty.

This means that damage caused by, or evidence of the following (but not limited to) will invalidate the manufacturer’s warranty and will not be covered under the extended warranty either:

1. Lightning damage to any electronic equipment

2. Extended exposure to moisture and humidity

3. Liquid contamination

4. Fire or heat damage

5. Acts of God

6. War

7. Public disturbances

8. Connection to incorrect voltage or damage due to electrical power surges, load shedding or power interruptions

9. Normal wear and tear

10. Accidental damage

11. Misuse or abuse

12. Failure to properly maintain the equipment or goods

13. Use of improper cleaning methods, products or equipment

14. Infestation by insects or vermin

15. Incorrect installation

16. Incorrect operation

17. Use for which it is not designed (e.g. commercial or industrial environment)

18. Use of faulty or leaking batteries in electronic equipment

19. Damage caused by the use of remanufactured or generic accessories (eg. universal power supplies)

20. Incomplete or incorrect customer instruction/education

21. Evidence of tampering or repair by a non-approved service centre

22. Altered or removed serial number

23. Prolonged and excessive periods of maximum volume and loudness leading to damage of speakers and/or speaker boxes

24. Damage causing LCD (Liquid Crystal Display) leakage or screen cracks

25. Software related faults (no hardware fault) on electronic equipment

26. Faulty, expired on non-compatible software drivers on electronic equipment

27 Damage caused by viruses or malicious software on electronic equipment

28. Damage to Windows software registry on equipment fitted with a Windows operating system

29. Theft or Accidental loss of equipment (product)

Any other exclusions not listed above, but listed in the specific product terms & conditions supplied by the manufacturer with the equipment (goods) or referred to on the manufacturer’s website are also applicable.

Should the equipment (goods) require repairs in terms of the warranty during the course of the joint warranty period, the Purchaser has to bring the equipment (goods) to a Incredible Connection branch of his/her/its choice in order to submit the goods for repair

Kindly note that the extended warranty is a repair warranty and does not automatically entitle the Purchaser to a replacement of the product (goods) or a refund.

Upon submission of the equipment (goods), the Purchaser must furnish Incredible Connection with a proof of purchase of the original product.

After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.

During the extended warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same or better specifications than the original unit purchased. This new product may not include an extended warranty, but will carry a standard manufacturer’s warranty, starting on the date of issue of the new product.

If, for any reason during the extended warranty period, Incredible Connection is unable to supply a product with the same or better specifications than that of the original unit purchased, during the extended warranty period, Incredible Connection will supply the customer with an Incredible Connection gift card or online voucher to the same value of the original purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher value than the price paid for the equipment (goods).

If, at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).

All Incredible Connection products are backed up by a manufacturer’s or supplier’s warranty within the first year of purchase. For more details on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your unit, on the manufacturer’s website or enquire at your nearest Incredible Connection store.

This extended warranty will be added and registered to the specific equipment (goods) and to the Purchaser as a free value added product and is not refundable or transferrable in any way

The Purchaser may also contact the Customer Resolution Centre (0860 011 700) to assist with further details on this program

21. Competitions and Promotions

Products and Promotions may not be available at all our outlets. All items, unless specified otherwise may be ordered online at www.incredible.co.za

Terms and Conditions for Online Promotional Offers

These are the standard terms and conditions for promotional offers conducted or promoted by JD Consumer Electronics and Appliances t/a Incredible Connection

Your – participation in the promotional offer; and/or fulfilment of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.

Entrance criteria:

1. This promotional offer is exclusive to Incredible Connection online purchases (www.incredible.co.za).

2. Stocks are limited

3. Customers should log on the Incredible Connection website by strictly using their specific user login details. Use of other person’s login detail will disqualify your order.

4. Online purchases made through several logins and using the same card will disqualify the order

5. Stocks are exclusively limited to 1(one) customer per advertised product/unit. Any other online purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled/disqualified.

6. Incredible Connection reserves the right to restrict and/or decline sales to traders and dealers. The online purchase price has been reduced only for the purpose of this online promotional offer.

7. Prices will return to their standard price on the expiry of this promotional offer or should the limited stock be sold-out.

8. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date

22. Bundle Deals

Incredible Connection may offer bundle deals for sale during promotional periods. Each Bundle Deal will consist of 2 (two) or more products that are packed or advertised together at one specified price.

Any saving or discount resulting from purchasing a Bundle Deal instead of its component products separately may be applied to any of the component products individually in our sole discretion. The actual purchase price (after applying and applicable saving or discount) of each component product will be communicated to you upon checkout and reflected in your order history.

A Bundle Deal should be distinguished from a pre-packed bundle compiled by our supplier and supplied to us as a single unit (“Hard Bundles“). Any saving or discount in respect of a Hard Bundle will be applied only to the total bundle price and not to the prices of the individual component products.

23. Special Order Online Only Products

1. Incredible Connection Goods, Price and Availability of Endless Aisle product offering

2. The products purchased are not available stock and Incredible Connection will specifically order the purchased product.

3. Should Incredible Connection be unable to fulfil any order placed by you at the advertised price due to stock unavailability, you will be notified and you will be entitled to a refund of the amount paid for such goods. 

4. Should goods become sold out, we reserve the right to cancel your order and to refund your payment with the inclusion of any applicable delivery fees.

5. Please note that although Incredible Connection endeavours to accurately describe and/or depict each good on the website, some descriptions or photographs may be of a generic nature and not specific to the particular goods you wish to buy. Incredible Connection has made every effort to display as accurately as possible the colours of the products that appear on our website. However, as the actual colours you see will depend on the device that you use to access our website, we cannot warrant that your device’s display of any colour will be accurate.

6. Online Only Products are products that may be purchased online only. Online Only Products must be paid for in full before your order can be made and delivered. The turnaround time for Online Only Products deliveries are 5 to 10 working days.

7. Image Disclaimer: Where goods are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a goods bundle. In all other cases images are shown to display goods within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

Delivery

8. Online Only Products are delivered and cannot be collected in store.

9. Incredible Connection delivers within the borders of South Africa only.

10. The Delivery option only commences once the order has been verified and settled.

11. An order will only be settled once payment has been received and "Verified".

12. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box. We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details, including the postal code, are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

13. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays.

14. All deliveries are done by FEDEX.

15. Proof of identity may be requested upon delivery.

16. A delay of up to 24 hours may be experienced on deliveries to or from any Outlaying Delivery Areas.

24. Gift Cards

1. The Gift Card carries no value unless money is loaded onto the card either in store or electronically. The Gift Card may be used to purchase from any Incredible Connection store in South Africa. Purchases will be deducted from the balance on the Gift Card until there is a zero balance, however the value of the Gift Card balance may be increased at any stage. The Gift Card balance may be checked in store or through the Incredible Connection call centre on 060 459 459. The balance as reflected on the Incredible Connection system will be considered binding. All transactions will be honoured to the maximum value of the Gift Card

2. The Incredible Connection Gift Card is valid for a period of 3 (three) years from date of activation or upon full redemption thereof, whichever occurs earlier. However, where the balance of the Gift Card has been increased then it will remain valid for a period of (3) three years from the date of top-up or upon full redemption thereof, whichever occurs earlier – irrespective of the date of activation.

3.Incredible Connection, it’s owners and it’s duly appointed agents will not be held liable for damage, loss, theft or copying of the original Gift Card, and it will not be held liable for any form of reimbursement or compensation of any nature whatsoever.

4. Electronic Gift Cards:

4.1 An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. In addition to the following;

4.2.  Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card.

4.3. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party.

4.4. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, Incredible Connection will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number.

4.5. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer

4.6.  Incredible Connection will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you

4.7. The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier

5. The Gift Card may not be

5.1. exchanged for cash; or

5.2. Used for the payment of an account;

5.3. no cash change will be given on purchases made with the Gift Card.

6. Security:

6.1. You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the Incredible Connection call centre Centre on 0860 011 700  to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit a Incredible Connection Store.

7. General:

7.1. For all our purchase terms and conditions please refer to our website at www.incredible.co.za (http//www.incredible.co.za) Our in store signage, Our customer service help line 0860 011 700 or please ask any one of our store managers.

25. Defects, Returns, Refunds & Guarantees

Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. As a gesture our commitment to you we have established a 'change of mind/ peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this returns policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original condition and packaging. We regret that due to copyright laws and the nature of the goods, licensed software and games cannot be returned unless defective.

Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.

Return of purchases Refunds are deposited directly into your credit card or bank account. This process may take up to 10 to 30 days. Refunds processing time frame will only be commenced from time of goods received.

26. Age Restriction On Sales

Certain of our products bear age restrictions. It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions (including, inter alia, games, DVD's and Videos) and that these restrictions are observed. Accordingly, you indemnify Incredible Connection and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.

No transaction concluded between Incredible Connection and a person under the age of 18 shall be binding upon Incredible Connection unless written consent thereto is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

27. Sales Records

 Full sales records regarding the transactions between you and Incredible Connection shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

28. Privacy Policy

Incredible Connection respects your privacy and will handle your personal information with care. The privacy policy forms part of the website terms and sets forth the way Incredible Connection will collect, use, process, secure, retain and disclose your personal information. By visiting, accessing or using the website you agree to the terms, which include this privacy policy. In order to use certain services you may be required to provide your personal information. Incredible Connection reserves the right to amend the privacy policy from time to time. Incredible Connection will post the revised policy on the website. Each time you visit, access or use the website, you agree to the privacy policy posted on the website at the time.

If you do not agree with anything in this policy, then you may not order any of our goods or order, register for, or use any of our services.

1. DEFINITIONS

1.1. Words defined in the website terms of use will have the same meaning in the privacy policy. In the privacy policy:

1.2. “direct marketing” means any direct communication between Incredible Connection and you for the purpose of goods and service information, marketing goods or services, customer profile building and personal customer care;

1.3. “information” means any information, including personal information that you provide to Incredible Connection;

1.4. “interactive sections” means all sections of the website which allow you to communicate via the website with other visitors of the website or with Incredible Connection, including but not limited to forums, clubs, surveys, feedback forms, clubs and e-mails;

1.5. "personal information" means information relating to an identifiable, living, natural person, and where its applicable, an identifiable, existing juristic person, including, but not limited to:

1.6. Information relating to race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person

1.7. information relating to the education or the medical, financial, criminal or employment history of the person;

1.8. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;

1.9. the biometric information of the person;

1.10. the personal opinions, views or preferences of the person

1.11. correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;

1.12. the views or opinions of another individual about the person; and

1.13. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about that person

1.14. “we” or “us” or “Incredible Connection” means JD Consumer Electronics and Appliances (Pty) Ltd, a division of Pepkor Trading (Pty) Ltd trading as Incredible Connection. Incredible Connection is part of a group of brands that all trade under Pepkor Trading. When you share your information with one of our brands, you may be sharing it with one of the other brands. “website” means www.incredible.co.za

“social media” means any social media platform, including, but not limited to Facebook, Twitter, YouTube and Pinterest.

"you” or “user” means any person who accesses or uses the website.

2. COLLECTION OF PERSONAL INFORMATION

2.1. We collect certain information: when you make use of our services, necessary to provide the service to you; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website or when you enter competitions, take advantage of promotions, respond to surveys or register and subscribe for certain additional services.

3. ACTIVE COLLECTION OF PERSONAL INFORMATION

3.1. You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of the website.

3.2. In these situations, Incredible Connection will ask the user for particular information, and inform the user at each information point what information is mandatory and what information is optional, specifically in the instances of ordering any goods or services from us.

4. BY PROVIDING US WITH ANY GOODS, SERVICES OR OPTIONAL INFORMATION YOU ARE CONSENTING TO US TO COLLECT YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE LAW AND IN THE MANNER DESCRIBED BELOW.

4.1. You agree that Incredible Connection may collect, use and store your personal information to:

4.2. establish and verify your identity;

4.2. maintain and update Incredible Connection’s customer, or potential customer databases;

4.3. greet you when you access the website;

4.4. send you direct marketing material from which you will be able to opt out or unsubscribe;

4.5. provide you with value added services like specialized services and knowledgeable staff, free advice, technical call centre, peace of mind supplier backed warranties as well as special corporate deals;

4.6. send you messages about the website, your account, the goods and services we offer;

4.7. communicate with you in general;

4.8. customize the website to users' preferences;

4.9. inform you of facts relating to your website access and use;

4.10. improve the content of the website or any of our services; installation, guarantee, extended warranties, customer care and product reviews;

4.11. inform you about Incredible Connection’s goods and services, including information particularly aimed at a specific user;

4.12. inform you about competitions, promotions and special offers from Incredible Connection;

4.13. do marketing and product research for Incredible Connection;

4.14. provide you with targeted advertising when you access the website.

5. PASSIVE COLLECTION OF PERSONAL INFORMATION

5.1. Incredible Connection passively collects (i.e. without the user actively providing the information) information from your browser, including an IP address, browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie information, and the page requested.

5.2. A cookie is an alphanumeric identifier which Incredible Connection’s computer system transfers to your hard drive through your web browser when you visit the website. It enables our system to recognize you when you visit the website again and to improve our service to you. It also enables us to diagnose problems with our server, to report and aggregate information, to determine the fastest route for your computer to use in connecting with the website, and how to better administer and improve the website. It also enables us to compile aggregate information about your website access and use.

5.3. We can use this information to enhance the content of the website and to make it more user-friendly.

5.4. Please note that you may disable the use of cookies by configuring your browser accordingly.

5.5. You consent to the passive collection, use and storage of user's information

6.1. DISCLOSURE / SHARING

6.1. You agree that Incredible Connection may disclose, if needed, your personal information to:

6.2. Incredible Connection affiliates;

6.3. Employees or third parties contracted or employed by Incredible Connection to provide services for or to Incredible Connection, including for example, website hosting and development, joint content and services; customer support, technical support, financial services like credit or other payment processing, delivery services, to guide decisions about our products, services and communications (they will only use this information to send you marketing communications if you have requested their goods or services); and other support services. These companies require access to users' personal information to perform their functions and not for any other purposes and Incredible Connection will take all reasonable steps to enter into confidentiality and non-disclosure agreements with the relevant service providers;

6.4. Any third party to investigate or resolve complaints, including abuse complaints;

6.5. Credit bureaus to report account information, as permitted by law;

6.6. Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria)

6.7. Any third party who acquires all, or substantially all, of the assets or shares in Incredible Connection, any of Incredible Connection affiliates, and/or the Incredible Connection website, whether by sale, merger, acquisition or otherwise. We will disclose the transfer on the website;

6.8. Governmental agencies, exchanges and other regulatory or self-regulatory bodies if Incredible Connection is required to do so by law or if Incredible Connection believes that this is necessary to:

6.9. comply with the law or with any legal process;

6.10. protect and defend the rights, property or safety of Incredible Connection, its affiliates or their customers;

6.11. prevent or deal with fraud or the abuse, misuse or unauthorized use of the website;

6.12. protect the rights, property or safety of members of the public (if you provide false or deceptive information about yourself or misrepresent yourself as being someone else, Incredible Connection will proactively disclose this information to the appropriate regulatory bodies and commercial entities).

6.13. You agree that Incredible Connection may use your personal information to compile profiles for statistical purposes and may trade with these profiles and statistical data, provided that the third party will not be able to link the profiles or statistical data to the user.

7. SELLING

7.1. We will not sell or distribute your personal information unless as specifically stated in this policy. No personal information will be disclosed to anyone except as provided in this privacy policy.

8. MONITORING

8.1. Incredible Connection may monitor, intercept, read, block, or delete communication over its information systems.

9. SECURITY

9.1. Incredible Connection takes reasonable steps to put in place and maintain electronic procedures and systems with reference to accepted technological standards to secure all information under its control.

9.2. Our hosting company will host our website in a secure environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

10. ACCURATE AND UP TO DATE

10.1. We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes explicitly defined in this policy. From time to time we may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, by emailing us, or by phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

10.2. You may update or correct your personal information to ensure it is accurate, current, and complete, by e-mailing Incredible Connection Head office at [email protected]

10.3. Incredible Connection will take reasonable steps to correct or update such information as soon as possible.

10.4. You may choose to correct or update the personal information you have submitted to us, by clicking the relevant menu in any of the pages on our website.

11. RETENTION OF PERSONAL INFORMATION

11.2. retention of the record is required or authorised by law; or

11.3. you have consented to the retention of the record. During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

12. TRANSFER OF PERSONAL INFORMATION OUTSIDE OF SOUTH AFRICA

12.1. We may transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

13. USERNAMES AND PASSWORDS

13.1. You acknowledge that Internet communications and transactions are not 100% secure or error free. In particular, information may not be secure in transit from the user to the website.

Moreover, where the user provides particularly sensitive personal information like passwords, ID numbers, or other special access features on this site, it is the user's responsibility to maintain the confidentiality of it and to safeguard them.

14. CHILDREN

14.1. The website is not targeted at children under the age of EIGHTEEN and Incredible Connection will not knowingly collect information from users in this age group

14.2. We encourage parents to talk to their children about the use of the Internet and information they disclose to websites.

15. UNAUTHORIZED USE

15.1. Unauthorized use of information systems may be a violation of the law, including the Electronic Communications and transactions Act 25 of 2002 and the agreement between you and Incredible Connection. A violation may result in civil and criminal penalties.

16. QUERIES AND COMPLAINTS

16.1. If you have any queries or complaints concerning this privacy policy and its application, you may contact the compliance officer at [email protected]

17. RESOLUTION OF DISPUTES

17.1 If a dispute between Incredible Connection and a user concerning the interpretation or application of this privacy policy remains unresolved, and the user wants to pursue the dispute, the user must refer the dispute to arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa.

17.2. The arbitration proceedings must be conducted in Johannesburg in English.

The arbitration ruling will be final and the unsuccessful party will pay the costs of the successful party on an attorney and own client scale.

29. External Social Media Policy

1. INTRODUCTION

1.1. We operate various social media communities on various social media services and are glad to have you as a community member. We encourage you to publish content and interact with us and other community members through our communities.

2. COMUNITIES

2.1. This policy applies to your conduct on any of our communities on any social media service. Social media is a broad term that covers any existing or future digital tool or other kind of technology that allows one person to publish the same message to many people in a public or semi-public forum at the same time using the Internet or a similar communications network.

3. NOT OUR VIEWS

3.1. We’re always glad to hear from you and encourage you to engage through our social media communities, but what you and other community members publish on our social media communities do not necessarily reflect our views. In fact, the views you and other community members express are yours or theirs alone and not ours.

4. RESPONSE TIME

4.1. We will do our best to reply to anything that you publish to our social media communities or send directly to us through social media within a reasonable time, but there may be times when we take longer to reply to you. We generally moderate our social media communities from 08h00 to 17h00 on weekdays other than public holidays. We also generally have reduced hours for replying to anything published after hours, on the weekend, or on public holidays. We may also sometimes only reply to these on the next available working day. However, we are not liable for responding within an unreasonable time or failing to respond to you at all.

5. NO ENDORSEMENT

5.1. We appreciate it when you post content to our social media communities and we may acknowledge it with a ‘like’, ‘retweet’, ‘favourite’, or other way of acknowledging it depending on the particular social media service you published it on. But, the mere fact that we acknowledge something you publish does not mean that we endorse it in any way. We only endorse something if we explicitly say that we do in writing.

6. PROHIBITED CONDUCT

6.1. We believe in freedom of speech and we encourage you to conduct yourself as you please (within reason) on our social media communities, provided that it doesn’t amount to abuse. You’re allowed to respectfully disagree with someone, but you’re not allowed to attack them personally. You may not engage in any of the following prohibited conduct:

6.2. discrimination, which means treating someone in a certain way based on prejudice – like racism, homophobia, bigotry, or other kinds of prejudice.

6.3. hate speech, which means attacking someone based on their attributes – like their gender, ethnicity, religion, race, disability, or sexual orientation;

6.4. harassment, which means harming someone or threatening to harm them – like bullying, intimidation, or stalking; or

6.5. trolling, which means a specific way of harassing someone online by intentionally sowing discord, starting arguments, or publishing objectionable content.

7. PROHIBITED CONTENT

7.1. We look forward to having your content on our social media communities and want you to feel empowered to publish anything within reason. But, you may not publish any prohibited content including:

7.2. illegal content that is prohibited by law – like child pornography, pirated content, or content that otherwise infringes someone else’s copyright or other rights;

7.3. harmful content that could cause harm to someone – like defamatory comments, fraudulent claims, or untrue statements;

7.4. offensive content that could reasonably offend someone – like pornography, obscenities, or anything intended to shock someone; or

7.5. impermissible content – contrary to any codes or standards that we subscribe to and make you aware of. Competitions We run promotional competitions through social media from time to time. These promotional competitions are regulated by rules that determine what entries we accept, how we randomly select winners, and how the competition is monitored by auditors or other monitoring parties. The law requires us to have these rules and to appoint an external party to oversee that the competition is conducted fairly and according to the rules. A copy of the rules is available to you on request if you are an entrant or available on our websites. You may not engage in any of the following prohibited conduct:

unjustified outcries, which means strong expressions of public disapproval or anger based on false assumptions – like “The competition was rigged!” (our competitions are run strictly in accordance with the law and any baseless claim to the contrary is defamation against us);

7.7. discriminatory objections, which means negative comments about the competition or its results based on attributes of the individual entrants or winners, including their gender, ethnicity, religion, race, disability, or sexual orientation – like “I can’t believe only [insert attribute here] people won!” or “Not even a single [insert attribute here] person won!” (anyone is allowed to enter our competitions and winners are randomly chosen by computer software under the supervision of an external party – no one has any control over who wins or who does not and there may be multiple winners with a single attribute and none with yours); and

7.8. prohibited discussions, which means certain aspects of promotional competitions that we are not allowed to talk to you about in terms of our promotional competition rules, like the personal details of the winners. We also advise you not to share personal information on any public platform. Rather send us a private inbox message to keep your personal details safe.

8. REPORT

8.1. Unfortunately, other community members may not abide by this policy and you may have to report them to us. You should not feel bad about reporting your fellow community members if you have a legitimate reason to think that they have breached this policy, particularly if they have done something to negatively affect you. However, you should not report anyone lightly. Any use of our reporting facility to censor discussion may itself be regarded as a breach of this policy.

9. MODERATION

9.1. Each social media community has features that allow us to edit or completely remove published content under certain circumstances. We value your contributions to our communities and will never use these features to edit or remove content you publish unnecessarily. But, as the moderator of our social media communities we are responsible for overseeing their content. We have complete discretion to edit or remove anything you publish on our social media communities that we think is inconsistent with this policy without notice to you. We may also impose filters on our social media communities depending on the features of the relevant social media service that prevent you and other community members from posting content containing certain keywords in the first place. We may moderate any of the following things as described above among others:

9.2. anything that is not relevant to a social media community or the conversation in question;

9.3. anything that results from prohibited conduct, including discrimination, hate speech, harassment, or trolling;

9.4. prohibited content, including content that is illegal, harmful, offensive, or impermissible; or

9.5. prohibited promotional competition related content, including unjustified outcries, discriminatory objections, or prohibited discussions

10. QUERIES AND REINSTATEMENT

10.1. If we have removed anything that you have published, you may ask us for reasons why it was removed. We will do our best to inform you of the reason for removal, but are not required to do so. We also need not tell any other community members why we have decided to remove your content. Unfortunately, there may be times when we cannot give detailed legal reasons for why we have decided to remove anything you publish. We will only reinstate your removed content if we have a compelling reasons to do so.

11. RECOURSE

11.1. There may come a time when you or another community member breaches this policy in a way that calls for action from our side. We have absolute discretion to take action if we deem you to have breached this policy and may take recourse against you in the form of a suspension or a ban.

12. SUSPENSION

12.1. We may suspend your right to participate in any of our social media communities if you do not comply with this policy, which means that you will not be able to access it for a period of time. Some social media services do not allow the temporary suspension of community members, in which case we may ban you instead.

13. BANS

13.1. We may ban you from any of our social media communities outright under extreme circumstances, which mean that you will not be able to access it for the foreseeable future.

14. OTHER ACCOUNTS

14.1. We may also ban or suspend any other social media accounts that we suspect you to be operating through after we have taken recourse against you through your initial account.

15. APPEALS

15.1. If we have suspended or banned you, you may appeal to us to reinstate your access to a social media community. We will provide you with steps to take to ask to be reinstated by email if we decide to suspend or ban you so that the process is as just and equitable as possible.

16. THIRD PARTY LINKS

16.1. Links on our social media communities may lead you to third-party websites. Third-parties other than us control these websites. We are not responsible for the content on those sites.

30. Security

Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that Incredible Connection suffers any damage or loss.

You agree and warrant that your log-in name and password shall:

be used for your personal use only; and

not be disclosed to any third party.

You allow Incredible Connection to take all reasonable steps to ensure the integrity and security of the website and back-office applications.

All credit card transactions are encrypted and handled by a third party Supplier called Setcom (Pty) Ltd. Incredible Connection's registration documents and the website's registered domain name are checked and verified by GeoTrust Incorporated.

31. Changes to Agreement

Incredible Connection may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

32. Dispute Resolution

Should a dispute arise between you and Incredible Connection on any matter arising out of these Terms and Conditions, and the matter is not resolved through the Customer Relations Department of Incredible Connection within 1 (one) calendar month to your satisfaction, then you are at liberty to submit your complaint to the National Consumer Commission (the "NCC")..

Should such dispute be outside of the jurisdiction of the NCC, such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa which rules can be downloaded here

33. Address for Notices

Incredible Connection chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the Oaks, 6 Mellis Road, Rivonia, Johannesburg, South Africa, with a copy to be sent to [email protected]

34. Term of These Terms and Conditions

These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

35. Copyright and Other Intellectual Property Rights

These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

36. Electronic Communications

When you visit the website or send e-mails to Incredible Connection, you consent to receiving communications from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communications sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".

37. Hyperlinks, Framing and Other

Hyperlinks provided on this website to non-Incredible Connection sites are provided as is and Incredible Connection does not necessarily agree with, edit or sponsor the content on such web pages..

No person, business or web site may frame this site or any of the pages on this website in any way whatsoever.

No person, business or web site may use any technology to search and gain any information from this website without the prior written permission of Incredible Connection. Such permission could be obtained from [email protected]

No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate JD Group Consumer electronics and Appliances division for any damage or harm caused by any such action.

38. Payment Options

1. Incredible Connection Products, Price Availability

1.1. All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands Only and is subject to price changes and may change without any warnings or notifications. Stock availability Stocks of all goods on offer are limited. Incredible Connection shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Incredible Connection be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Incredible Connection will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy") Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.

1.2. Errors Please note that although Incredible Connection endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Incredible Connection for a full refund within 7 days of delivery. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).

1.3. Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.

1.4. Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turnaround time for special order deliveries are 3-5 working days.

1.5. Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

2. Agreements of Sale

2.1. Placing a product in a shopping basket without completing the purchase cycle does not constitute:

2.2. an agreement of sale; and/or

2.3. an order for such product, and as such, Incredible Connection may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.

2.4. An agreement of sale only comes into effect if and when:

2.5. you electronically submit a completed order for one or more products in your shopping basket; and

2.6. payment is either authorised, or received by Incredible Connection in its bank account.

2.7. Termination of Sales & Cancellation of Orders

2.8. By Incredible Connection: Incredible Connection reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.

2.9. By You: Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.

2.10. Collect and pay in store; where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is “Ready to collect” Please collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not collected within 48 hours after receipt of the "Ready to collect" email notification.

3. Amounts Payable by You

3.1. Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.

3.2. Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.

3.3. Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.

3.4. Import Duties Import duties may be payable by recipients of goods in foreign countries. Incredible Connection does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.

3.5. Errors: Incredible Connection shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of Incredible Connection, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges nor will Incredible Connection be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.

4. Payment Methods

4.1. Subject to the exceptions listed below, your payment for any products ordered from Incredible Connection must be made to Incredible Connection's bank account in any one of the following ways:

5. Credit card payments

5.1. The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by incredible connection are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.

6. 3D Secure:

6.1. We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online, but are concerned about the risks that may be involved. This is why we a deploy technology, such as 3D Secure, which has been designed to protect you while you shop.

7. Bank deposits & Electronic Funds Transfer

7.1. Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into Incredible Connection’s bank account which is subject to the following Terms and conditions:

7.2. the full amount must be paid as per your order request within 48hours of placing your order;

7.3. your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order

7.4. for a direct deposit, the deposit must be in cash and in SA Rand only, (no other currency will be accepted)

7.5. No cheque deposits are accepted

7.6. your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order

7.7. please email a copy of your deposit slip/transfer to [email protected]

7.8. your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in Incredible Connection’s account and on condition that your deposit slip has been mailed to [email protected]

7.9. depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shippe

8. EFT Pro:

8.1. On the successful completion of your EFT Pro you will receive an order confirmation email.

8.2. When paying using PayU EFT Pro, the communication between you and your bank occurs as it normally would when you conduct an EFT.

8.3. You will be redirected to the online banking login screen and will be prompted to login with your online banking credentials.

8.4. You will receive a one-time pin which you would need to enter to confirm payment.

8.5. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted.). Incredible Connection cannot be held liable for any delays, cost associated to bank / admin charges and currency fluctuations.

8.6. PayU EFT Pro merely facilitates the transaction between you and your bank. PayU does not store any online banking login details.

8.7. Your delivery timeframe is dependent and will commence from the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&C’s for info).

9. Masterpass:

9.1. Please refer to Masterpass terms and conditions.

9.2. By using Masterpass as an online payment method, you agree to the following terms and conditions:

9.3. Any queries relating to your Masterpass account, statement or else will be directed to Masterpass

9.4. Incredible Connection is in no way obliged to assist, direct or manage any Masterpass concerns, issues or general information requests and no such requests will be entertained

9.5. Masterpass returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions

9.6. You will not be refunded in cash for any Masterpass transaction. Incredible Connection cannot be held liable for the time it takes for your application to be concluded and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved.

39. Visa Checkout Terms of Service

Important: Please carefully read the Visa Checkout terms of service ("Terms") on www.visa.co.za before using this as a payment method. By registering and creating a VISA CHECKOUT ACCOUNT, you have acknowledged that you understand and agree to all of the terms and have clicked an "I Accept" button OR AN EQUIVALENT INDICATOR with regards to the use of Visa Checkout. Please refer to www.visa.co.za for a full set of VISA CHECKOUT terms and conditions.

By using VISA CHECKOUT as an online payment method, you agree to the following terms and conditions:t

Any queries relating to your VISA CHECKOUT account, statement or unlawful payments will be directed to VISA CHECKOUT and not Incredible Connection

Incredible Connection is in no way obliged to assist, direct or manage any VISA CHECKOUT concerns, issues or general information requests and no such requests will be entertained

VISA CHECKOUT returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions

Incredible Connection cannot be held liable for the time it takes for your OTP that is required for 3D Secure payments, and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved. For limited stock promotions we recommend that if you are not an existing VISA CHECKOUT user to please select a different payment method

40. Gift Cards Terms and conditions

1. Physical Gift Cards:

1.1. The Gift Card carries no value unless money is loaded onto the card either in store or electronically. The Gift Card may be used to purchase from any Incredible Connection store in South Africa. Purchases will be deducted from the balance on the Gift Card until there is a zero balance, however the value of the Gift Card balance may be increased at any stage. The Gift Card balance may be checked in store or through the Incredible Connection call centre on 0860011700. The balance as reflected on the Incredible Connection system will be considered binding. All transactions will be honoured to the maximum value of the Gift Card The Incredible Connection Gift Card is valid for a period of 3 (three) years from date of activation or upon full redemption thereof, whichever occurs earlier. However, where the balance of the Gift Card has been increased then it will remain valid for a period of (3) three years from the date of top-up or upon full redemption thereof, whichever occurs earlier – irrespective of the date of activation. Incredible Connection, it’s owners and it’s duly appointed agents will not be held liable for damage, loss, theft or copying of the original Gift Card, and it will not be held liable for any form of reimbursement or compensation of any nature whatsoever.

2. Electronic Gift Cards:

2.1. An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. In addition to the following; Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, Incredible Connection will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer Incredible Connection will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier

3. The Gift Card may not be:

3.1. exchanged for cash; or Used for the payment of an account; or no cash change will be given on purchases made with the Gift Card.

4. Security:

4.1. You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the Incredible Connection call centre Centre on 0860011700 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit an Incredible Connection Store.

5. General:

5.1. For all our purchase terms and conditions please refer to our website at www.incredible.co.za (http//www.incredible.co.za) Our in store signage, Our customer service help line 0860011700 or please ask any one of our store managers.

41. Pre-Order Terms and Conditions

Application of terms and conditions. The terms and conditions laid out herein applies to all items pre-ordered online at Incredible Connection www.incredible.co.za, and is subject to our standard Terms & Conditions as listed on this website. You, the Customer, enters into the following 'Pre-Order' agreement with Incredible Connection a division of Connection Group Holdings Limited Reg No:1997/005390/06:

The Spirit of Fair Play. Because we pride ourselves in our customer service, diverse range of products and ability to meet the ever-growing consumer demands, we have allowed the pre-ordering of products on our website. The pre-ordering system essentially gives customers peace of mind that newly launched products can be secured before the official launch date thereby avoiding disappointment on or after the day. There are however times when unethical customers may try to take advantage of us and/or our systems so it is necessary to lay down the ground rules so that arguments can be prevented and/or resolved. We therefore would like to officially lay down the following ground rules for pre-ordering.

Minimum Deposit. A minimum deposit (as advertised on the website) will be required for pre-orderable items from time to time. Pre-orders must be secured with 100% upfront payment, before delivery. A pre-order is considered secured only when the appropriate amount for deposit or full pre-payment is made. "Secured" means that we will to the best of our ability attempt to secure the relevant stocks, to fulfil the order. It does not mean that pre-orders will be fulfilled 100% of the time, as occasionally there are circumstances beyond our control, but rest assured that we will fulfil all pre-orders 99.9% of the time.

Settling the Balance. Please be advised that Incredible Connection will be contacting you prior to the launch date to arrange for the settlement of the outstanding balance as per the advertised purchase price. We do however urge our customers to pay the full purchase price up-front so as to avoid the potential inconvenience of settling the outstanding balance before the launch date.

Maximum order quantities. To protect our Customers from unscrupulous elements who attempt to profit from limited stock and market demands, we restrict Customers' pre-orders to a limited number of units per product ordered. This ensures that everyone gets their fair share.

Pre-order status. All pre-orders are subject to stock availability. Sometimes manufacturers and suppliers are unable to stick to a delivery schedule and sometimes they are unable to fulfil their promise on quantities. However, to the best of our ability, we will only work with dependable, reliable and timely suppliers to protect your interests. Fortunately, these incidents are few and far between. For items for which severe shortage occurs, we will revert to the fairest basis which is first-pre-ordered, first-served. So it always pays to be quick and decisive when it comes to pre-ordering. Please note that the expected launch dates are subject to change at the manufacturer's discretion.

Changing your pre-order or cancelling it. In the event of changes to the advertised pricing, features or product offerings, the Customer will be notified and given an opportunity to continue, cancel or amend his/her pre-order. Refunds, changes and cancellations will only be possible for pre-orders that haven't been shipped to the Customer. Please allow for a potential variance, between the estimated pre-order price and the actual final retail price. The variance is usually applicable to imported items for which foreign freight, currency exchange rate fluctuations and of course, taxes. This usually works both ways, both for price increases and lower prices, subject to the final expenses incurred in importing the items.

Deliveries & Part Shipment. Deliveries of pre-orders will generally be concluded within 72 hours of the advertised launch date, we will however endeavour to have your product delivered as close to the advertised launch date as possible, ensuring that you are one of the first to have the product. In the event of part shipment (partial shipment) as requested by the Customer, he/she will be liable for all the associated delivery charges.

Collecting your pre-order. Customers will be permitted to collect their pre-orders at their self-appointed store.

Returns, Refunds and Exchanges. Incredible Connection reserves the right to provide refunds for orders that it no longer wishes to support/accept/fulfil. Please refer to the Returns, Refunds & Exchange Policy as listed on our website.

Determination of policies. At all times, Incredible Connection reserves the right to make any changes on all amendments, descriptions, updates, variations, assortments/bundles, prices, discounts etc., as it may deem fit, at its own discretion.

Applicability. Incredible Connection will enforce all policies stated on its website at all times. Customers are advised to be mindful of the rules and regulations, terms and conditions of their purchases as per the policies listed here.

42. Trade-In Terms and Conditions

1. Customer to have valid SA ID doc or drivers licence

2. Device needs to at least 20% Charged

3. Trade in value is based on the following grading criteria

4. 100% - Working (general wear and tear is acceptable)

5. 75% - Broken Screen – Broken LCD, Frozen touch screen, Pixel damage, yellow discolouration on screen and dead pixels

6. 90% - No power – does not switch on, water damaged

7. 35% - Physical Damaged - Cracked Plastic and glass screens, large scratches, dents and cracked casing, swollen battery

8. Value of trade-in to be loaded on an Incredible Connection Gift Card

9. Standard IC terms and conditions around the gift card

10. No charger is required for a trade in

11. Consumers to give consent to have IMEI numbers will be checked via TransUnion and Checkmend for blacklisting

43. Vodacom Contracts

Please note that all Vodacom contracts advertised are applicable to New contracts only and do not apply to upgrades which may be charged at a different rate to that of new contracts. Please note that additional terms and conditions may be applied by Vodacom as part of their approval process. All cellphones (bought cash or on contract) are Vodacom locked.

44. Quick Online Credit Application Terms and Conditions

1. General

1.1. By clicking on the tick-box provided, you acknowledge that you have read and understood the use of website as well as quick online credit app T&Cs and agree to be bound by them.

These T&Cs must be read together with our website Terms of Use, a copy of which can be found at www.incredible.co.za or may be requested from us by email or calling our Call Centre. By using our website, you automatically agree to be bound by our Terms of Use, which is incorporated herein by reference, as if each provision was specifically stated below.

No indulgence or extension of time which either you or us may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

We shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these T&Cs without notice to you. All provisions of these T&Cs are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these T&Cs which is or becomes unenforceable, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, only to the extent that it is so unenforceable, be treated as not having been written and the remaining provisions of these T&Cs shall remain in full force and effect.

2. Quick Online Credit App

2.1. By completing and submitting a quick online credit app, you: confirm that you have read and understand these terms and conditions, the meaning and that the quick online credit app is subject to a full credit application T&Cs which includes an affordability assessment as required by the National Credit Act (NCA);

2.2. confirm that you are the person whose details you have given to us as the applicant in the quick online credit app;

2.3. confirm all information that you provide us is truthful, complete, accurate and correct. You must immediately notify us if any of your information changes;

2.4. confirm you are capable and have the capacity to apply for credit and to enter into a credit agreement with us (i. e: is mentally sound and not under the influence of alcohol or drugs, above the age of 18, obtained written consent from my spouse/civil partner);

2.5. consent to further processing of your personal information for purposes relating to the quick online credit check including any Credit Bureau and other agencies, as permitted by law, Once you receive confirmation that you qualify for credit, confirmation of which you will receive by way of email and/or sms you are required to visit your preferred Incredible Connection store, quote your ID number and complete a full credit application. Minimum Application

3. Requirements include:

3.1. ID Book; or Official Residential Permit for non-RSA nationals;

3.2. Latest payslip;

3.3. Three (3) months bank statements;

4. Monthly expense details and your household content insurance and/or Credit Life policy documents.

4.1 These requirements are dependent on your employment status and risk profile. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND LOAN TERM. The offer is subject to the verification of the identification of the applicant and applicant being above the age of 18, who is in possession of a valid identity document or passport. Your quick online credit app offer will only be valid for 7 (seven) days from the date you receive confirmation that you qualify for credit via email and/or sms, provided you supply the same information at the time of the in-store application. Disclosures and consent

4.2. Pepkor Trading (Pty) Ltd is an authorised Financial Services Provider (FSP3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74) t/a INCREDIBLE CONNECTION, Abacus Life Ltd and Abacus Insurance Ltd. You consent to and agree that Pepkor Trading (Pty) Ltd to access any of your personal information required from any Credit Bureau and other agencies, as permitted by law, to: make enquiries to obtain or confirm your credit profile and repayment behavior; to supply and/or submit any information about you or provided to us by you; seek, verify and receive information from any credit bureau or third party (with whom you have financial relations at any time) when assessing your quick online credit app or your creditworthiness, to disclose the above information as required in law; to retain records of the consumer's personal and credit information in any database in accordance with the provisions of the NCA. You acknowledge and understand that a credit bureau will provide us with credit profile information and possibly a credit score reflecting your creditworthiness. We cannot be held responsible for any loss that you may suffer or damage that you may incur caused by any credit bureaus or agency.

5. Privacy & information security policy

5.1. You agree to keep your information safe and to not disclose it to any unauthorized third party. You further agree that we cannot be held liable for any damages or loss sustained by you as a result such information becoming known to third parties, whether through your actions or through fraud, malware or phishing. We reserve the right to suspend any account that we believe may have been compromised accordingly. You must notify us immediately if you believe that your information has been processed without your permission. You can contact us on our call Centre number or e-mail us as per details below. Law

5.2. This quick online credit app is governed by the laws of the Republic of South Africa, irrespective of whether or not you are South African or are accessing our website outside of the Republic of South Africa. In terms of the Electronic Communications and Transactions Act of 2002, as amended, (“ECTA”) these T&Cs are binding and legally enforceable against you.

6. Quick Online Credit App.

6.1. You have the right to resolve any dispute that may arise between us by way of alternative dispute resolution, or to file a complaint with the National Credit Regulator, or to make an application to the Tribunal as per details below

7. Contact Details

The following contact details are hereby disclosed:

7.1. Customer Care: 010 211 1120

7.2. Credit Ombudsman: 086 1662 837

7.3. National Credit Regulator: 086 062 7627

7.4. Credit Bureau: 086 1128 364

8. Amendment of these T&Cs

8.1. Subject to the provisions of the National Credit Act, we may, from time to time, update or change these T&Cs. We recommend that you read these T&Cs every time you access and use our website. Amended T&Cs will bear a different version number on the footer of each page of these T&Cs and will supersede and replace any previous T&Cs.

45. Credit Terms and Conditions

Monthly instalment and total credit price shown include interest as shown, basic insurance, initiation fee, service fee and VAT. (in line with chain deal calculator)

Delivery charges, deposit, comprehensive insurance and extended warranties are excluded. Credit and “No Deposit” offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.

INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND LOAN TERM. You may be required to produce proof of an insurance policy or alternatively take up insurance with us. Minimum Application Requirements: ID Book, latest payslip, 3 months bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements are dependent on your employment status and risk profile.

All offers are valid while stocks last and cannot be used in conjunction with other in-store promotions – ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown. Valid TV licence required when purchasing a TV.

All major credit cards accepted.

Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) a registered Credit Provider (NCRCP11158) trading as Incredible Connection.

46. Mobicred

Mobicred is a simple and convenient online credit facility that allows you to shop on credit at www.incredible.co.za and repay the amount in monthly instalments.

Interest is charged at 20.75% per year. Please note the annual interest rate is subject to change

As a revolving credit facility, Mobicred repayments are calculated as 10% of the account balance plus fees. These fees will be confirmed with you by Mobicred on opening your Mobicred account and could entail the following:

Monthly service fee of R35 (ex VAT)

Once off account initiation fee ranging from R100-R500 (ex VAT), depending on the facility granted

Note that the monthly payment amount displayed is indicative only and based on 12 monthly instalments excluding any Mobicred fees.

Please refer to www.mobicred.co.za/terms-and-conditions/ for Mobicred’s terms and conditions.

By using mobicred as an online payment method, you agree to the following terms and conditions:

Any queries relating to your mobicred account, debit order, statement or credit limit will be directed to mobicred using [email protected] or 08600 62733

Incredible Connectionis in no way obliged to assist, direct or manage any mobicredit concerns, issues or general information requests and no such requests will be entertained

By applying for mobicred credit, you accepted all mobicred Terms and Conditions and no claim can be made against Incredible Connectionin any mobicred credit related regard

Mobicred returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions

You will not be refunded in cash for any mobicred transaction. Your credit limit with mobicred will be credited and affected a

or the time limitation on the reflection of available funds, please refer to www.mobicred.co.za

Incredible Connectioncannot be held liable for the time it takes for your application to be approved and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved.

For limited stock promotions we recommend that if you are not an existing Mobicred user to please select a different payment method.

47. 0% interest credit Terms and Conditions

This is a promotional offer (“Offer”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time. This Offer is subject to National Credit Act no 34 of 2005 and Regulations (NCA) and to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein.

The participant acknowledges that the participant has read and understand these Ts & Cs. These Ts & Cs will govern the Offer from any Incredible Connection store within RSA (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

1. Promotion:

1.1 This promotion is promoted by the Company, a division of Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as Incredible Connection

2. Promotion Period:

2.1. The Promotion will run from 10 October (00h00) to 30 June 2019 (23h59) (“the Promotion Period”).

2.2. The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.

2.3. The Promotion is not transferrable nor convertible into cash nor substituted in any manner expect as permitted by law.

3. How to qualify:

3.1. The participant must have:

3.1.1. Purchased any Promotional Article

3.1.2. Applied for credit between the Promotion Period, taken up a 6 (six) month term loan and depended on risk profile

3.1.3. Purchased the article on credit underwritten by the Century Capital (Pty) Ltd and no other credit provider.

3.1.4. These Ts & Cs do not replace the Ts & Cs of the credit agreement which is subject to an affordability assessment. The credit agreement must be settled within the terms as stipulated on the credit agreement.

4. The article that qualifies for the promotion:

4.1. Any Article to the value of R5000.00 or above, inclusive of VAT (‘the Promotional Article” )..

4.2. The Offer is subject to article’s availability.

4.3.There is a reduced once off initiation fee of R500 on purchase of the Promotional Article.

4.4. All articles purchased that satisfied all the promotion requirements stipulated herein shall enjoy the benefit of this promotion.

5. The Offer:

5.1. The purchase price shall be the price paid for the article as per the original sales invoice on invoice date.

5.2. The participant’s credit agreement will have to be fully paid in accordance with the credit agreement which sets out further Ts & Cs.

5.3. In the event that the consumer fails to pay any instalment or any other amount due on due date, such overdue amounts shall bear interest at the maximum interest rate applicable to an agreement of this nature, as prescribed by the NCA thereto, at the specific time of default.

5.4. This Offer is applicable to South Africa only and open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot participate in the Promotion.

5.5. If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.

48. TV License T&C's
  1. You will be required to produce a valid TV license and ID document when purchasing a TV. You may purchase or renew your annual TV license either in our stores or on the website. In terms of the Broadcasting Act and Television License Regulations, license holders are required to take note of and/or comply with the following: Statutory obligations pertaining to a television license:
  2. A television license is valid only at the permanent address reflected on the license.
  3. A person purchasing a television set must be in possession of a valid (paid-up) TV license. A television set may not be purchased using someone else’s TV license.
  4. When taking out a domestic/household television license for the first time, a person is required to provide his/her personal particulars: surname, initials, ID number (a copy thereof, fixed address and contact details.
  5. When renewing a television license, a person is required to present an existing license, a copy thereof, or a renewal notice
  6. A license holder must notify the SABC, in writing, of a change of address within 30 days
  7. A television license is not transferable from one license holder to another except between spouses or between unmarried “life partners” in a permanent relationship, on the death of a husband/wife or partner.
  8. A single domestic television license is required per household regardless of the number of TV sets, provided that all sets so licensed are used at a license holder’s residential premises only by members of his/her family.
  9. A separate domestic television license at the full annual tariff is required for a second or additional residential property (e.g., a holiday home) since a different physical address is involved.
  10. “Family members of a television license holder” – defined as all persons who are permanently resident with the license holder; and are dependent on him, and are owed a legal duty of support by the license holder – are covered by a single TV license in his/her name. A person has to meet all three of these conditions to be covered by a household’s TV license. In practice, such domestic license covers a license holder and his/her immediate, dependent family members – in the case of a married couple, a husband/wife and his/her dependent, minor children. Adult (non-dependent) children or more distant relatives – such as adult children, parents/ grandparents, brothers/sisters, uncles/aunts – or boarders or lodgers sharing a family’s home, are not defined as family members. They are separately liable for television sets in their possession and/or used by them.

BUSINESS TV LICENSES

  1. A business television license is required by businesses (including government departments) using TV sets in their business/commercial activities or on premises occupied for business purposes. Businesses pay per TV set in their possession.
  2. Once a year, the SABC has to be provided with an audited statement indicating the number of television sets and the period for which such sets were in their possession. Should an inspection reveal any irregularities in this regard, a business is liable for the additional TV license fees and fines. A penalty of R300.00 per set shall also be imposed.
49. Electronic Software Download and Electronic Voucher Download

Microsoft Office Home , Business, Microsoft Office MAC Home & Student 2016,Microsoft Office Professional &Microsoft Visio Standard

You must accept the License Agreement, www.microsoft.com/useterms . Activation required. Product Key cannot be replaced and cannot be redeemed for cash. Non-commercial use. System Requirements: Microsoft account. Internet access (fees may apply) . Some features may require additional hardware. 1280 x 800 screen resolution. PC: Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only. 1 GHz processor with SSE2 support. 2 GB RAM . 3 GB available disk space. Mac: Intel processor. Mac OS X version 10.10. 4 GB RAM . 6 GB available disk space. Mac OS Extended partition. Mac and Mac OS are trademarks of Apple Inc.

Microsoft WIN 10 PRO & Microsoft WIN 10 HOME

Once redeemed to your South African Microsoft account, the full code value will be applied and may be used for eligible purchases (exclusions apply) made directly at select Microsoft digital stores. Eligible purchases and prices vary by region, device, and over time. Geography limitations, country and balance restrictions, taxes, and Internet connection fees may apply. Paid subscriptions required for some content. You Must be 13+. Except as required by law, codes cannot be redeemed or exchanged for cash and are not reloadable or refundable. To create a new Microsoft account or to read full terms and conditions (which may change without notice), go to www.microsoft.com/cardterms. Void where prohibited or restricted by law. Cards and codes issued by Microsoft Corp, a Washington Corporation, and/or its affiliates. Microsoft Corporation - One Microsoft Way - Redmond, WA 98052-6399 ? USA

Microsoft Visio Professional

You must accept License Agreement, www.microsoft.com /useterms. Activation Required. Product cannot be replaced if tampered or activated, and cannot be redeemed for cash. System Requirements: Microsoft account. Internet access (fees may apply). Some features may require additional hardware or services. Windows 7 SP1 to Windows 10, 32-bit or 64 bit OS only. 1 Hz processor with SSE2 support. 2 GB RAM. 3 GB available hard disk space. 1280 x 800 screen resolution

Google Play Variable Online ZA

"Valid only for South Africa residents age 13+. Use requires Google Payments account and internet access. Valid for purchases on Google Play only. Not usable for hardware and subscriptions unless specifically noted, see full terms for details. No fees or expiration, subject to full terms. No refunds, any applicable credits will be added to Google Play balance for gift cards for future use. Gift card is not a deposit instrument. Not redeemable for cash or other cards; cannot be applied to credit accounts; not reloadable; cannot be combined with non-Google Play balances, resold, exchanged or transferred for value. Upon purchase user assumes risk of loss, unauthorized use, title for card and should exercise care in this regard. Google Payments account may be suspended or terminated if fraud is suspected. For help or to view balance visit support.google.com/googleplay/go/cardhelp . 2016 Google Payment Corporation. All rights reserved.

Microsoft XBOX

Once redeemed to your South African Microsoft account, the full code value will be applied and may be used for eligible purchases (exclusions apply) made directly at select Microsoft digital stores. Eligible purchases and prices vary by region, device, and over time. Geography limitations, country and balance restrictions, taxes, and Internet connection fees may apply. Paid subscriptions required for some content. You Must be 13+. Except as required by law, codes cannot be redeemed or exchanged for cash and are not reloadable or refundable. To create a new Microsoft account or to read full terms and conditions (which may change without notice), go to www.microsoft.com/cardterms. Void where prohibited or restricted by law. Cards and codes issued by Microsoft Corp, a Washington Corporation, and/or its affiliates. Microsoft Corporation - One Microsoft Way - Redmond, WA 98052-6399 USA

AlwaysOn Digital

The use of this prepaid voucher constitutes acceptance of the following Terms and Conditions. To redeem this card go to www.alwayson.co.za or call 0861 468 7768. This prepaid card may not be redeemed for cash and no credit balance will be given as change. Data is valid for 60 days from redemption of voucher number only usable in an AlwaysOn WiFi hotspot",

UBER Rider

You will be issued a voucher containing a promotional code. Successful redemption of the promotional code will be subject to applicable terms and conditions Link: www.uber.com/legal/terms/za

PlayStation Wallet

This voucher code is issued by Sony Interactive Entertainment Network Europe Limited and is redeemable only against the issuer by users holding a SEN account (previously known as PlayStation? Network account) registered in South Africa. User must be aged 7 or over and require parental consent if under 18. SEN accounts are subject to the PlayStation? (PSN) Terms of Service. Access to the PlayStation, Plus content/services to which this voucher code relates is subject to the PSN Terms of Service and any specific additional conditions applying to content/services available via the subscription including the Software Usage Terms. PlayStation, Plus content/services vary by subscriber age. Online features of specific games may be withdrawn on reasonable notice www.playstation.com/gameservers .Service availability is not guaranteed. If you do not wish to accept these terms, do not purchase this voucher code.

Deezer 1 Month Subscription Digital

This code can only be used once and gives you access to Deezer Premium+ for 1 month. It is the user's responsibility to check for compatible devices. This product requires data, which is not included. This code must be redeemed within twelve months of the purchase date, or it will expire. Deezer shall not be held liable for any losses or damages resulting from the loss or theft of the code by any third party. In order to use this code, you must be registered or register, and have accepted the Terms of Use of the Deezer offer. Registration is only open to residents of South Africa over 18 years old or subject to parental permission. Content of the service may change subject to the music catalogues available at the time of activation. Any use of the service must be strictly personal,lawful and within family context. Trademarks are owned by Deezer, For more information, contact customer support on www.deezer.com/help.Full terms and conditions can be found at www.deezer.com

MyTopDog DIG

This virtual voucher is issued by Top Dog Internet Sales (Pty) Ltd trading as MyTopDog. This virtual voucher can only be used once on the website www.mytopdog.co.za Once redeemed, it gives you access to the learning material for the subject of your choice for a period of 1 month. In order to access the learning material on the MyTopDog website you must have access to the internet. This product requires wifi access or data, which is not included. This virtual voucher cannot be exchanged, refunded or returned even in a case of loss, theft or damage. You may not resell this virtual voucher. This virtual voucher expires within 12 months from the day you purchased it. MyTopDog shall not be liable for any losses or damages as a result of loss, theft, damage or fraudulent use of the virtual voucher by any third party. You must register as a user in order to use this virtual voucher and by so doing you accept the terms and conditions at www.mytopdog.co.za

  • Redemption

Electronic Software Download:

This item does not contain a disc; it is a product key that will be emailed to you and that requires a download from Office.com. You will receive a separate email with the link and activation code to download the software after placing your order. Vouchers and or Voucher codes cannot be redeemed or exchanged for cash and are not reloadable or refundable.

Digital Voucher:

This is a prepaid voucher code that can be redeemed for services against the applicable issuer. You will receive a separate email with your redemption code and instructions after placing your order. Broadband, Wi-Fi or 3G internet connection required (system dependent). User responsible for internet connection fees. Vouchers and or Voucher codes cannot be redeemed or exchanged for cash and are not reloadable or refundable.

50. Cellular Repairs

Cellalur Repairs

  1. All devices are booked in at the Client’s risk. The Client’s device may need to be restored to factory defaults or formatted in order to complete the repair process. Incredible Connection will not be liable for any data loss and/or damage or losses sustained during hardware and software repairs, irrespective of the reason or cause for such loss.
  2. It is the Client’s responsibility to back-up the device prior to booking it in for repairs, and data loss will be entirely at the Client’s risk. Incredible Connection does not guarantee that lost data will be recovered, and further has no responsibility to restore data.
  3.  All workmanship will carry a 2 (two) year limited warranty. Replacement parts will carry a 2 (two) year warranty as well, unless the parts manufacturer stipulates a shorter warranty period on a specific part, in which case the shorter manufacturer’s warranty period will apply. The device warranty will be rendered null and void in the instance of any physical damage, which will include, but not be limited to, dents, scratches, liquid ingress, viruses, malware and any third party repairs done prior to the this repair to be undertaken by Incredible Connection. The warranty will be forfeited on devices found to have sustained liquid damage after repairs by Incredible Connection. If there is a warranty claim, the device must be delivered to one of Incredible Connection’s stores, or Incredible Connection can arrange a courier service. The costs of collection (as well as return) will be for the Client’s account unless there is a valid warranty claim. No refunds will be given under any circumstances in respect of repairs or devices that were repaired. The warranty is not transferable.
  4. Quotes are valid for 7 (seven) days and subject to R180.00 (one hundred eighty rand only) consultancy fee if not accepted (including quotes where the device is found to be beyond economical repair). Repairs under R500.00 (five hundred rand only) will continue without client approval unless otherwise stipulated.
  5. Apple MacBook quotes/assessments/repairs are subject to a consultancy fee charged at R450.00 (four hundred and fifty rand only) per hour.
  6. A 50% (fifty percent) non-refundable deposit is required for all parts that have to be specifically ordered for device repairs. The remaining balance will be due after completion of the repairs and before the device is released to the Client.
  7. The Client agrees to receive communication from Incredible Connection and repair partners that will include, but not limited to, quotes, invoices, newsletters and sms’s regarding special offers relating to Incredible Connection products and services.
  8. Incredible Connection is not an authorised Apple, Samsung, Huawei, LG, Sony or Blackberry service agent. If Incredible Connection undertakes repairs on your device, the Client’s manufacturer’s warranty, if applicable, will be rendered null and void. The Client will receive in its place the Incredible Connection warranty as stipulated in clause 3 above.
  9. Incredible Connection will make every effort to repair Client’s device, however due to the nature of repairs to any device it may happen that the device sustains further damage while being repaired and becomes economically beyond repair. Incredible Connection will under such circumstances not be liable for any damages whatsoever, irrespective of whether Incredible Connection was negligent, grossly negligent or not, except for Incredible Connection under such circumstances to be liable to replace Client’s device with a pre-owned or refurbished similar device.
  10. Apple, Samsung, Huawei, LG and Sony devices that are repaired will forfeit their IPx (Ingress Protection) rating once the repair has been completed.
  11. Devices that are booked in for repairs with bent back covers could indicate internal damage in excess to or other than the initial repair request. The internal damage may, or may not be repairable, and the Client will be held liable for cost related to such repairs and/or parts, subject to clause 4 above.
  12. Physical impact to hardware could cause component failure, which may only be detected after the device has been opened or the screen/battery has been removed. Component failure could render the Client’s device beyond economical repair. Incredible Connection will not be liable for latent component damage caused by hardware impact.
  13. Devices not collected within 90 (ninety) calendar days of notification to collect will be sold to the defray cost and Client will have no claim whatsoever against Incredible Connection under such circumstances.
  14. Devices will only be returned to Client when paid in full and on the presentation of a valid Incredible Connection job card, South African identity document or a valid South African driver’s license.
  15. Incredible Connection will attempt repairs within a reasonable time, which time will be dependent on parts availability and delivery times for parts.
  16. In order for Incredible Connection to test the device after completion of repairs, the Client will have to provide its device unlock pin. Client may refuse, at its option, to provide such details, however then waives any rights to any claims whatsoever in respect of the repairs effected.

iPhone 6

R849.00

iPhone 6 Plus

R999.00

iPhone 6s

R999.00

iPhone 6s Plus

R1,599.00

iPhone 7

R1,799.00

iPhone 7 Plus

R1,999.00

iPhone 8

R2,599.00

iPhone 8 Plus

R2,999.00

iPhone X

R4,899.00

51. WOW = Walk Out Working

Incredible Tech Services can set up your new PC/Mac, tablet or gadget in store.

If you need a hand with your new laptop or PC or don’t want the hassle of configuring settings, we’re available to help at your local Incredible Connection

1. WOW – Standard set up will to get your PC up and running straight away, we’ll get you working in no time. As well as upgrading your new computer to the latest Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media. R399

2. WOW – Intermediate set up will to get your PC up and running straight away, we’ll get you working in no time. As well as upgrading your new computer to the latest Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media, and set up your new computer exactly the way you want. This service also includes setting up your email accounts, installation of any hardware or software purchased and personalising your desktop, as well as moving your files & folders from your old device to your new computer, transferring all your music, videos & photos R699

3. WOW – Advanced set up will to get your PC up and running straight away, we’ll get you working in no time. As well as upgrading your new computer to the latest Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media, and set up your new computer exactly the way you want. This service also includes setting up your email accounts, installation of any hardware or software purchased and personalising your desktop, as well as moving your files & folders from your old device to your new computer, transferring all your music, videos & photos. Additionally this service also features a one-to-one 30 minute in store tutorial, where we'll show you how to make the most of your new Windows 10 computer. We’ll show you how to personalise your desktop and lock screen, create a PIN/ picture password and take you through apps such as Contacts, Photos and News. We’ll then show you how to use the new features including Cortana, Microsoft Edge and the Action Centre. R999

4. WOW – Mobile We’ll unpack your new device, check over the contents and make sure nothing’s damaged, insert any memory or SIM cards and check they all work and set up your accounts, personalise your settings and help you download crucial apps R199

5. WOW – Tablet We’ll unpack your new device, check over the contents and make sure nothing’s damaged, insert any memory or SIM cards and check they all work and set up your accounts, personalise your settings and help you download crucial apps R299

6. WOW – Apple Standard We’ll get your new MacBook up and running in no time. As well as updating your new computer to the latest release we’ll also set up your Apple account, install essential apps and create the recovery media.

7. WOW - Apple Intermediate We’ll set up your new MacBook exactly the way you want.  We’ll also set up a Apple account, install essential apps plus we’ll set up your email accounts, install any hardware or software purchased, personalise your desktop and more.

8. WOW - Apple Advanced We’ll set up your new MacBook exactly the way you want plus set your Apple account, install essential apps and set up your email accounts, install any hardware or software purchased, personalise your desktop and more. Includes a 1-1 30 minute instore tutorial

9. WOW - PlayStation Standard  We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps

10. WOW - PlayStation Advanced We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps as well as install any additional features and purchased games

11. WOW - XBox Standard We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps

12. WOW - XBox Advanced We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps as well as install any additional features and purchased games

52. Kia Picanto Competition

DEFINITIONS

  1. Affiliates” mean (i) any Person which, directly or indirectly is Controlled by Ozow or JD Group, or Controls Ozow or JD Group; and (ii) directors, officers, employees, agents and representatives of Ozow or JD Group. "Control", as used in the preceding sentence, means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise;
  2. Competition” means the opportunity, during the Competition Period, for an Entrant to win one (1) brand new Kia Picanto, for a single payment (as defined in clause 10 below) on any JD Group Platforms, such single payment being completed using the Ozow Platform;
  3. Competition Period” means each calendar day from 00h01, 01 November 2019 until 00h00 31 January 2020;
  4. EFT” means Electronic Funds Transfer;
  5. Ozow” means Ozow (Pty) Ltd (Registration no. 2013/214663/07);
  6. Ozow API” means Ozow’s application programming interface, being the software and set of functions and procedures which interface with JD Group’s systems to facilitate access to the Ozow Platform;
  7. Ozow Platform” means the set of functions and procedures developed by Ozow which facilitate the payment by an Entrant of a good or service on a JD Group Website Platform by means of EFT;
  8. JD Group” means JD Consumer Electronics and Appliances (pty) ltd 1963/002315/07.
  9. Person” means any natural person, firm, company, corporation, state or agency of a state, or any joint venture, partnership, association or incorporated or unincorporated body;
  10. Prize” means one (1) brand new Kia Picanto.
  11. JD Group Platforms” mean any Hi-Fi Corporation or Incredible Connection Website Platform or in-store at any Hi-Fi Corporation or Incredible Connection store;
  12. Website Platforms” mean the website/s operated by Hi-Fi Corporation or Incredible Connection as well as related Hi-Fi Corporation or Incredible Connection mobi-sites and  software applications.

RULES

  1. The Competition is sponsored by Ozow, by entering the Competition, you agree to the rules of the Competition.
  1. There are no entry fees to participate in this Competition.
  1. The entry of any natural persons into the Competition (the “Entrant”) and/or acceptance of a Prize by an Entrant in the event that a Prize is won (the “Winner”) constitutes binding acceptance of these terms and conditions on behalf of the Entrant and Winner, together with any persons with whom a prize is shared (the “Partner”).
  1. Entrants under the age of 18 must obtain permission from their parents or guardians before entering the Competition, who must approve of and consent to the Entrant’s participation in the Competition and the receipt / possession of a Prize to the extent that the Entrant becomes the Winner.

The Competition is not open to –

5.1  directors, members, shareholders, agents, consultants or employees of Ozow or JD Group; or

5.2   the spouse, life partner, business partner or associate, or the natural or adopted parent,      child, or sibling, of any of the Persons specified in 5 above; or

5.3   the suppliers of any goods or services in respect of the Competition.

6.  An Entrant may not win a Prize if it is unlawful for Ozow to provide a Prize to an Entrant. In the event that an Entrant does win a Prize, and it is unlawful for such Entrant to win  a Prize, the Entrant concerned will forfeit the Prize.

7. The data costs, or any other costs, incurred by an Entrant in purchasing good services on any JD Group Website Platform in the ordinary course outside of the Competition Period will apply during the Competition Period.

8. It is the responsibility of all Entrants to ensure that their entry is received by Ozow prior  to the closure of the Competition. Any entries which are not received during the Competition Period will not be eligible to participate, regardless of the reason. Ozow or JD Group is not responsible for any entries which are not received by Ozow, whether timeously or at all, regardless of the cause thereof. Without limitation, Ozow, JD Group and their Affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, web site or other device or medium), or any combination thereof, or any other technical or other problems experienced by an Entrant when entering the Competition.

9. Ozow, JD Group and their Affiliates are not responsible for any injury or damage to an Entrant or any other Person’s computer, mobile telephone or other device used by an Entrant to enter into, or obtain any materials related to, the Competition.

10. To enter the Competition, an Entrant should –

10.1 deposit R200 (two hundred Rands) or more on any of the JD Group Platforms by using the Ozow Platform to make payment for such deposit during the Competition Period; and 

10.2 an Entrant is allowed to complete as many deposits in accordance with clause 10.1 above during the Competition Period as the Entrant wishes to, and each of these completed deposits shall constitute an entry into the Competition.

11. The Prize may not be deferred, changed or exchanged for any other item.

12.  Ozow do not make any representations or give any warranties, whether expressly or implicitly, as to a Prize, and in particular, but without limitation, makes no representations and gives no warranty that –

12.1  an Entrant’s entry or participation in the Competition will necessarily result in such Entrant     winning a Prize; or

12.2  a Prize, or any aspect thereof, will meet an Entrant’s or, if applicable, an Entrant’s partner’s,    requirements, preferences, standards or expectation.

13. One Winner will be chosen after the Competition Period within the first week of February 2020. The preliminary Winner will be determined by a panel of judges that are selected by Ozow. The Winner will be chosen by Ozow through the selection of a transaction ID by way of a random draw.  Ozow will communicate the transaction ID that has been selected to the JD Group, and the JD Group will contact the Winner by way of the contact details that the JD Group has in its possession pertaining to the Winner. Upon gaining the requisite approval from the Winner, the JD Group will provide Ozow with the Winner’s contact details in order to make the necessary arrangements regarding the Prize.   The determination made by the panel of judges concerned will be final and no correspondence will be entered into.

14. The JD Group will attempt to make contact with the Winner at least 3 times, but if the JD   Group is unable to contact the Winner after three attempts to do so on the day of the lucky draw, such Winner will forfeit his/her prize and Ozow reserves the right to redraw such prize. If such Winner agrees to accept the Prize subject to these terms and conditions, he/she will be the Winner in the Competition. The Winner will have to forfeit the Prize (and selection of another Winner will be undertaken) if the Winner does not have in their possession all legal documents necessary to effect ownership of the Prize.

15. Each Entrant will only be eligible to receive one Prize from the Competition after the Competition Period.

16. Ozow may invite the Winner to be present when the Prize Winner is announced, to participate in any marketing activities of Ozow or JD Group or both, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of the goods sold or services rendered by Ozow or JD Group or both, for which no fee, royalty or other compensation will be payable. The Winner may decline such an invitation.

17. The logistics involved for the Prize in relation to the Competition will be made within 30 (thirty) calendar days of the publication of the Winner by Ozow, or such other time period that is communicated to the Winner by Ozow.

18. Ozow may require the Winner to provide Ozow with such additional information and documentation as Ozow may reasonably require in order to process, confirm and facilitate the Winner’s acceptance of a Prize. JD Group may facilitate the gathering of such information with Ozow. If the Winner refuses to provide Ozow with the requested information or documentation, the Winner will forfeit the Prize.

19. Ozow reserves the right to vary, postpone, suspend, or cancel the Competition and any Prizes, or any aspect thereof, without notice at any time, for any reason which Ozow deem necessary. In the event of such variation, postponement, suspension or cancellation, Ozow agrees to waive any rights, interests and expectations that any Entrants or the Winner may have in terms of the Competition and acknowledge that no Entrant or Winner will have any recourse against Ozow, JD Group or any Affiliates.

20. The Entrants agree that participation in the Competition, and acceptance and/or use of a Prize, or any aspect thereof, is at their own risk.

21. Ozow, JD Group and their Affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by any Entrant’s participation in the Competition or the acceptance and/or use by an Entrant, or such Entrant’s partner or  friends (if applicable), of any Prize, or by any action taken by Ozow, JD Group in accordance with these terms and conditions. All merchants that the JD Group Website Platforms which promote this Competition are not responsible for any loss or damage whatsoever associated with this Competition in any manner.

22. All Entrants, and in the event of an Entrant’s death, an Entrant’s family, dependants, heirs, assignees  or any other beneficiaries of an Entrant’s estate, indemnify and hold Ozow, JD Group and their Affiliates harmless against any claim by an Entrant, or an Entrant’s partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which an Entrant or its partner may suffer, howsoever arising, in relation to such Entrant’s entry into the Competition and/or acceptance and/or use by such Entrant of a Prize.

23. If an Entrant fails or, if an Entrant’s partner or friend (if applicable) fails, to comply with

any of the terms and conditions, then without prejudice to any other remedy which

Ozow or JD Group may have, –

23.1 such Entrant will be automatically disqualified, and such Entrant will forfeit a Prize (in the event that such Entrant has already won a Prize);

23.2 an Entrant and / or Winner will pay Ozow or JD Group for any loss or damage incurred by Ozow directly or indirectly as a result of (or, if applicable, a partner's) non-compliance, including all legal costs (including attorney and own client costs) which Ozow or JD Group may incur in taking any steps pursuant to an Entrant and / or Winner’s (or partner’s) non-compliance; and

23.3 such Entrants and Winner indemnify and hold Ozow or JD Group harmless against any claim by any Person, (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any death, injury, loss and/or damage which may be suffered howsoever arising in relation to such Entrants’ or Winner’s failure (or that of your partner, if applicable) to comply therewith.

 

24. These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa.

 

25. Ozow and the judges' decision on any matter concerning the Competition and/or arising out of these terms and conditions is final and binding on all Entrants and Winner.

 

26. If the competition is regulated by the Consumer Protection Act, 68 of 2008, it is not intended that any provision of these terms and conditions contravenes any provision of the Consumer Protection Act and therefore all provisions of these terms and conditions must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with

on Act are complied with

53. HP Neverstop Laser Competion

This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

  1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  2.  Competition Period:The competition runs from 16th March to 30th March 2020, both dates inclusive. No entries will be accepted after midnight on 30th March 2020.
  3. Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4.  Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5.  How to Enter:

 

  1. Go to the Incredible Connection Facebook competition post and provide us with your answer to the question below.
  2. Name 4 Product Features of the HP Neverstop Laser 1000w Printer.
  3. Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)
  4. Once your comment is posted you will be entered into the competition.
  5. Stand a chance to win a HP Sprocket 200 Gifting Bundle valued at R1 999.00

7.Number of entries per Entrant: One Entry per person.

8.  Entry Fee: There is no entry fee to participate in the competition.

9. Winner draw:

9.1  The winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

9.2  The draw will take place onthe 03rd April 2020.

9.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.  

9.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

 

  1. The winner may be asked to participate in marketing activities, including by having his/her photograph             taken, but he/she will be entitled to decline to do so.
  2. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  3. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  4. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  5. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  6. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  7. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  8. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  9. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  10. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  11. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

 

54. Win a Custom Gaming Desktop
  1. This competition is promoted by ­­­­­­­­­­­­­­­­­­­­­­­­­­Incredible Connection, a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Competition Period:The competition runs from 16 March 2020 to 16 April 2020, both dates inclusive. No entries will be accepted after midnight on 16 April 2020.
  4. Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

6.  How to Enter:

Like the Incredible Connection Page and visit the competition post on Facebook and post a comment with your favourite video game and why you loved it. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post;

7. Number of Entries per Entrant: One

8. Entry Fee: There is no entry fee to participate in the competition.

9. Prize: Custom Built Gaming Desktop valued at R20 000 (hereinafter referred to as the “prize”).

10. Winner draw:

10.1  The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;

10.2  The draw will take place 28 April 2020

10.3  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by ------- Facebook Messenger by the Incredible Connection the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

11.    The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

12.    The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

13.    The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

14.    The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

15.    The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

16.    No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

17.    By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

18.    Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

19.    By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

20.    By participating in this competition, you agree to all the Competition Rules set out above, without exception.

21.    A copy of these Competition Rules is made available at ---- www.incredible.co.za

55. HP Neverstop Laser Promotion
  1. Subject to terms and conditions. This promotion runs until 30 April 2020. Customers will qualify for an Incredible Connection voucher when purchasing a qualifying HP product as per the table below. The voucher can be redeemed on the www.hpneverstoplaser/ic.co.za website. Qualifying products are:

HP NeverStop Laser 1000w – R 500 Incredible Connection voucher

HP NeverStop Laser 1200w – R 600 Incredible Connection voucher

  1. To take advantage of the promotion, customers must complete the online redemption form (available at www.hpneverstoplaser/ic), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.
  2. Once the redemption form and supporting documents have been submitted, the customer will receive a confirmation email. Should the customer have any queries they must email [email protected].
  3. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the shopping voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.
  4. Customers will receive their Incredible Connection shopping voucher within 3-5 working days from verification of submission of their shopping voucher redemption. Shopping vouchers will only be emailed through should the submission be compliant and complete.
  5. Customer will only be granted an Incredible Connection voucher upon HP´s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.
  6. The Incredible Connection voucher will not be granted to a customer who: a. has not purchased a Qualifying HP Product within the promotional period from participating retailer; and/or b. has not supplied proof of purchase; and/or c. has purchased within the campaign dates; and/or d. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.
  7. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes)
  8. Where this shopping voucher constitutes a taxable benefit, all tax liability lies with the recipient. 10. By participating in this promotion, the customer is agreeing to the terms and conditions.
  9. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.
  10. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion. 13. Shopping vouchers must be claimed by the end user customer only. Retailers may not claim the shopping voucher on behalf of their customers.
  11. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.
  12. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.
  13. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.
  14. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.
  15. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.
  16. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP´s liability for death or personal injury of customer proven to be caused by HP´s negligence.
  17. If a product is returned (thus revoking the sales contract) no shopping voucher can be granted. In the case that the Incredible Connection voucher has already been issued, it must be fully paid back.
  18. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented.
  19. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

HP Inc Pty Ltd, 12 Autumn St, Rivonia

  • JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by HP and your participation in same.
56. Payflex-Customer

Thank you for visiting our website and considering the use of our services and products.  This agreement sets out the terms and conditions relating to the provision of our Payment Services.

Please ensure that you read this agreement carefully and pay special attention to all terms in bold. By clicking accept you agree to be bound by these terms and conditions and our Privacy Policy.

Please also note that these terms and conditions may change from time to time. If the terms and conditions are amended, you will be required to click accept again when you make use of our Payment Services.

  1. DEFINITIONS

1.1. In this Agreement, unless the context otherwise requires:

1.1.1.       “Agreement” means this entire agreement.

1.1.2.       “Business Day” means any day or other than a Saturday, Sunday or official public holiday in South Africa.

1.1.3.       “Card” means a valid credit or debit card issued by a South African bank in your name.

1.1.4.       “Customer”/”you”/”your” means the person who makes use of the Payflex Platform to purchase Goods from a Retailer;

1.1.5.       “Default Fee” means the fee of R65.00 (including VAT) charged if you miss an Instalment Payment or part thereof is unpaid, and which will be charged weekly for a maximum of 3 (three) charges until your overdue balance is paid in full.

1.1.6.       “Default Interest” means the interest charged on an overdue balance (excluding Default Fees) at a rate of 2.00% per month once the Instalment Plan is deemed to be an incidental credit agreement in accordance with the NCA.

1.1.7.       “Goods” means the goods or services that you are buying from the Retailer Site.

1.1.8.       “Instalment Plan” means the two weekly payment plan for the Purchase Price of your Goods, showing the amounts due by you, including any Default Fees, and the date on which such amounts are due, and described on the Payflex Platform as the instalment schedule.

1.1.9.       “Instalment Payment” means a periodic payment detailed in the Instalment Plan.

1.1.10.   “NCA” means the National Credit Act 34 of 2005, together with its regulations, as amended from time to time

1.1.11.   “Payflex”/”we”/“us”/”our” refers to Payflex Proprietary Limited, a private company with limited liability duly incorporated under the laws of South Africa, with registration number 2017/406318/07;

1.1.12.    “Payflex Platform” means the proprietary technology platform developed by Payflex for purposes of providing the Payment Services;

1.1.13.   “Pay-Later Service” means the service offered by Payflex that, subject to the approval by Payflex, allows Customers to pay the Purchase Price over an Instalment Plan;

1.1.14.   “Payflex Website” means www.payflex.co.za;

1.1.15.    “Payment Service” includes the Pay-Now Service and the Pay-Later Service, and any other service that may be offered to Customers by Payflex;

1.1.16.   “Pay-Now Service” means the service offered by Payflex that allows Customers to pay the Purchase Price in full in a single payment;

1.1.17.   “Personal Information” has the meaning assigned thereto in POPI;

1.1.18.   “POPI” means the Protection of Personal Information Act 4 of 2013;

1.1.19.   “Privacy Policy” means the privacy policy as set out on the Payflex Website, as amended from time to time;

1.1.20.   “Processing” has the meaning assigned thereto in POPI and “Process” and “Processed” shall have corresponding meaning;

1.1.21.   “Privacy Policy” means the Payflex privacy policy accessible on the Payflex Website.

1.1.22.   “Purchase Price” means the full purchase price (inclusive of VAT) payable in respect of any Goods purchased by a Customer, including any delivery or other costs included in the price;

1.1.23.   “Refund” means a refund of a Purchase Price;

1.1.24.   “Retailer” means the retailer who has integrated the Retailer Site with our Payflex Platform in order to provide the Payment Services.

1.1.25.   “Retailer Site” means the e-commerce or physical site of the Retailer.

  1. THE PAY-LATER SERVICE

2.1.        Upon acceptance of your request for the Pay-Later Service on our Platform, we undertake to pay the Retailer the Purchase Price for the Goods you have selected to purchase on your behalf, and you agree to pay us in accordance with the Instalment Plan, subject to the terms and conditions contained in this Agreement.

2.2.        The Goods that you have purchased are governed by the relevant terms and conditions and policies of that Retailer. Your agreement in respect of the Goods is with the Retailer.  Your agreement in respect of the Instalment Plan is with us.

2.3.        Once you have entered into an Instalment Plan, we cannot amend or cancel any such plan without written confirmation from the Retailer in accordance with clause 10 (Refund Arrangements).

  1. THE PAY-NOW SERVICE

3.1.        Upon acceptance of your request for the Pay-Now Service on our Platform, we undertake to settle the Retailer for the Purchase Price for the Goods you have selected to purchase and paid for, subject to the terms and conditions contained in this Agreement.

3.2.        The Goods that you have purchased are governed by the relevant terms and conditions and policies of that Retailer. Your agreement in respect of the Goods is with the Retailer.

  1. OUR OBLIGATIONS AND ACKNOWLEDGEMENTS

4.1.        If your request for the Pay-Later Service is approved, Payflex shall pay to the Retailer the Purchase Price for the Goods on your behalf.

4.2.        Where you have entered into an Instalment Plan, we will continue to fulfil our obligations to you unless the Instalment Plan is terminated in accordance with this Agreement.

4.3.        We do not guarantee access to the Pay-Later Service and reserve the right to decline your request for the Pay-Later Service at our sole discretion, even if you have previously paid your instalments in full and on time on other transactions.

4.4.        Our discretion will always be exercised reasonably.

  1. YOUR OBLIGATIONS AND UNDERTAKINGS

5.1.        In respect of the Pay-Later Service:

5.1.1.      In return for us paying the Retailer the Purchase Price on your behalf for the Goods, you agree to pay us in accordance with the Instalment Plan plus any applicable Default Fees charged when an Instalment Payment is not received on time or paid in full, subject to the conditions set out in clause 8 (Missed Payment) below.

5.1.2.      You confirm that all of the information that you provide to us is true, complete, accurate and correct, and that you will immediately notify us if any of this information changes.

5.1.3.      If your application is not complete or if you don’t provide us with any required documentation, we may contact you to obtain the required information or documentation, or we may approve or decline your application.

5.1.4.      You confirm that you:

5.1.4.1.         are a permanent resident of South Africa;

5.1.4.2.         are over 18 years of age;

5.1.4.3.         lawfully reside in South Africa on a permanent basis;

5.1.4.4.         are permanently employed or self-employed in South Africa;

5.1.4.5.         are not currently over-indebted;

5.1.4.6.         are not going through financial difficulty;

5.1.4.7.         have not been declared you mentally ill or unfit by a court;

5.1.4.8.         have not applied for or are currently under administration, provisional or final sequestration or debt review;

5.1.4.9.         have a valid debit or credit card issued by a South African bank in your name.

5.1.5.      You unconditionally and irrevocably agree that we are entitled to debit your Card account in accordance with the Instalment Plan, including any Default Fees.

5.1.6.      You agree to have sufficient funds available in your Card account to cover all Instalment Payments when due in full, or alternatively to pay the Instalment Payments in full before the due date.

5.1.7.      You agree to pay all amounts due under the Instalment Plan irrespective of any issue or dispute with respect to the Goods or the Retailer, regardless of whether you currently own or have the Goods in your possession.

5.1.8.      You agree that each Instalment Plan entered into is a new transaction and that your use of the Payflex Platform and the Payment Services is at our discretion, and that there is no guarantee that the Payflex Platform or the Payment Services will be available for any purchase of Goods.

5.1.9.      You agree not to apply any set-off or other deduction from any Instalment Payment for any reason including any dispute or issue you may have with the Retailer, the Retailer Site or in relation to the Goods supplied by the Retailer.

5.2.        You are liable for any fees or costs that your bank may charge you when payment is made using your Card.

5.3.        You agree that we are not responsible for the delivery, suitability or quality of any Goods you have elected to purchase and you agree to contact the Retailer in the event of any issue with the Goods or if you wish to return any Goods.

5.4.        You agree to keep your account details and password private and confidential, and that you are responsible for any orders placed using your account details and any unauthorised use of your account.

5.5.        You agree to contact us immediately if you reasonably suspect that your account may have been used or will be used by a unauthorised third party or if you suspect fraudulent activity on your account.

  1. RETAILERS

6.1.        We do not guarantee and have no responsibility for:

6.1.1.      the suitability, quality or delivery of any Goods purchased by you from the Retailer; or

6.1.2.      the availability of any Goods,

all of which are the responsibility of the Retailer.

6.2.        Any dispute that you have about the Goods (including but not limited to the return of Goods) must be resolved directly with the Retailer.

6.3.        We will not be liable to you if any Retailer refuses to accept our Payment Services for any Goods purchased. You will not have the right to claim anything from us or to institute any counterclaim against us or to apply set-off against us on this basis or any other basis whatsoever.

6.4.        You cannot withhold any payments on the Instalment Plan as a result of any disputes that you may have with the Retailer.

6.5.        If you have a dispute with a Retailer, that dispute will not entitle you to:

6.5.1.  instruct us to refuse to pay the Retailer for Goods purchased by you; or

6.5.2.  refuse to pay us for payments already made to the Retailer, irrespective of whether such payment was made in respect of the Goods that are the subject-matter of a dispute, or

6.5.3.   instruct us to reverse a payment already made to the Retailer.

  1. INTEREST AND FEES

7.1.        No fees or interest will be charged in respect of the Instalment Plan, provided that all Instalment Payments are paid in accordance with the Instalment Plan.

7.2.        No fees will be charged to open or use a Payflex account.

7.3.        Default Fees and Default Interest will be charged in accordance with clause 8 and 9 below if an Instalment Payment is not paid in full on the due date as detailed in the Instalment Plan.

  1. MISSED PAYMENT

8.1.        The Instalment Plan provided to you will serve as the account for the payments required under the Instalment Plan and will indicate the due date for each Instalment Payment to be made.

8.2.        If we have not received an Instalment Payment on its due date, then we will automatically charge a Default Fee to the Instalment Plan and will continue to charge an additional Default Fee every week thereafter, until either (i) we have received full payment on your outstanding balance (including any Default Fees) or (ii) you have been charged a maximum of three (3) Default Fees on an Instalment Plan.

8.3.        In the event that we are unsuccessful in obtaining payment from your Card account on the due date, you authorise us to take payment of an Instalment Payment including any Default Fees from your Card account 3 (three) days after the original due date and if that is not successful, 7 (seven) days after the original due date.

8.4.        We reserve the right to further try and recoup any Instalment Payment and any Default Fees at any later dates.

8.5.        Payflex reserves the right, in its absolute discretion to waive or defer any Default Fees. Any express election we make to temporarily or permanently waive payment by you of a Default Fee or other amount due to us under an Instalment Plan does not imply a waiver of any other amount due and we reserve all rights to make demand for such amounts.

8.6.        Total Default Fees charged shall be capped at the lower of R195.00 (including VAT) or 50% of the Purchase Price (including VAT).

  1. OVERDUE AMOUNTS

9.1.        If there is an unpaid balance on your Instalment Plan post the final Instalment Payment date then:

9.1.1.   we may charge Default Interest on any overdue amount (excluding Default Fees) once the Instalment Plan is deemed to be an incidental credit agreement in accordance with the NCA.

9.1.2.   Default Interest will be calculated on a daily basis and added to the outstanding balance (in other words, compounded) on a monthly basis.

9.1.3.   To the extent permissible in law, you may also be charged default administration charges and collections costs incurred.

9.2.        We may approach a court to take judgment against you for the debt owed by you to us in terms of this agreement. If we do, a certificate signed by any one of our managers (whose appointment and authority need not be proved) stating the amount that you owe us and the applicable interest rate, shall be accepted as sufficient proof of your indebtedness and shall be deemed correct unless you are able to prove otherwise.

9.3.        The address that you gave us when registering for the Pay-Later Service application is the address that you choose where legal documents may be served on you. If we are able to serve documents on you electronically, the e-mail address that we have on record for you will be used. If you wish to change your physical address, e-mail address and/or cellphone number, you must give us notice hereof and any such change will take effect 7 Business Days after we receive such notice.

9.4.        If you have a query or complaint, contact our customer services department at [email protected]for a resolution. If you are not satisfied with the outcome of your query or complaint, you have the right to resolve the matter by way of alternative dispute resolution. If this Agreement becomes an incidental credit agreement, you can file any complaints with the National Credit Regulator (contact number 0860 627 627) or make application to the National Credit Tribunal.

  1. REFUND ARRANGEMENTS

10.1.     Any full or partial return of the Goods is subject to the Retailer’s returns policy and applicable laws and must be settled with that Retailer.

10.2.     We will only amend an Instalment Plan and process a Refund once the Retailer has requested us to do so in writing.

10.3.      The Instalment Plan is automatically adjusted by the Payflex Platform by applying the refund amount to the last instalment first and working backwards to the other instalments.

10.4.     For full refunds, the refund amount will be equal to the sum of instalments paid to date

10.5.     For partial refunds, if the refund amount is greater than the instalments still due, then we will refund you the difference and mark the Instalment Plan as paid up; if the refund amount is less than the instalments still due, then we will adjust the Instalment Plan accordingly to reflect the revised amount still due.

10.6.     Where a cash refund is due to you, we will credit your Card account, which may take up to 7 (seven) Business Days to reflect on your Card account.

10.7.     If a Retailer refunds you directly in cash, vouchers or the like, you will remain responsible for payment of the Instalment Plan, notwithstanding such refund.

10.8.     You can view your revised Instalment Plan on the Payflex Customer Portal.

  1. PERSONAL INFORMATION

11.1.       Your privacy is very important to us and we will use reasonable efforts in order to ensure that any information, including Personal Information, provided by you, or which is collected from you or third parties, is stored in a secure manner.

11.2.     You undertake to furnish us with all information, including Personal Information, and/or documentation required by us.

11.3.       You agree to give honest, accurate and current Personal Information about yourself to us and to maintain and update such information when necessary and you agree to indemnify us against any losses or harm we may incur as a result of our reliance on inaccurate information about you provided to us.

11.4.     You agree and consent that we may transmit to registered credit bureau(s) information concerning –

11.4.1.      this Agreement and the termination thereof; and

11.4.2.      any non-compliance by you with the terms of this Agreement.

11.5.     You acknowledge that such credit bureau(s) may provide a credit profile and possibly a credit score on your creditworthiness. You have the right to contact such credit bureau(s), to have the credit record(s) disclosed and to correct any inaccurate information.

11.6.     You agree that we may seek information from any credit bureau when assessing your application, and at any time during the existence of this Agreement.

11.7.     You acknowledge and expressly consent that we may Process your Personal Information:

11.7.1.      to verify information that you provided to us and generally make whatever enquiries we may deem necessary from any source whatsoever;

11.7.2.      to conclude this Agreement and for purposes of providing the Payment Services to you and complying with your instructions;

11.7.3.      to prevent, detect and report fraudulent and criminal activities and to identify the proceeds of unlawful activities and combat money laundering activities and to assist law enforcement agencies in this regard;

11.7.4.      to comply with any obligation imposed by applicable laws on us, including statutory and regulatory requirements in respect of the storage and maintenance of documents and information;

11.7.5.      to comply with valid requests for information, including subject access requests and requests in terms of the Promotion of Access to Information Act 2 of 2000;

11.7.6.      to comply with information requests by regulators or bodies lawfully requesting the information (e.g. tax authorities);

11.7.7.      to assess Customer complaints;

11.7.8.      to provide information to you about products or services which may be of interest to you; and

11.7.9.      for internal purposes such as training and monitoring.

11.8.     Unless you object, we may share your Personal Information with third parties, including business partners, where it is in our or their legitimate interests to do so, and, if permitted in terms of relevant laws, for purposes of direct marketing.

11.9.     You have the right to access your Personal Information held by us. We shall provide you with such access during office hours within a reasonable time after receiving a written request for access.

11.10.  You acknowledge that any Personal Information supplied to us is provided voluntarily and that we may not be able to comply with our obligations under this Agreement if you do not provide the required personal information to us.

11.11.  By submitting any Personal Information to us in any form you further acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the Processing, including the storage, of such Personal Information by us under any applicable law in the manner contemplated in clause 11.7 above. This consent is, in the absence of any written objection received from you, indefinite and/or for the period otherwise required in terms of any applicable law.

11.12.  Should you believe that we have utilised your Personal Information contrary to applicable law, you agree to first resolve any concerns with us. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator.

  1. OUR COMMUNICATIONS WITH YOU

12.1.     If we need to contact you we may call or text your mobile number or contact you through the email or physical address that you have provided.

  1. INTELLECTUAL PROPERTY

13.1.     All intellectual property in our Payflex Platform, including any content, images, logos or graphics are owned by us. You must obtain our written permission if you wish to use any such intellectual property.

  1. ASSIGNMENT

14.1.     You may not cede your rights or delegate your obligations or otherwise assign, novate or transfer your rights and obligations under this Agreement, the Instalment Plan or any Instalment Payment without our consent, which may be withheld in our absolute discretion.

14.2.     We may cede our rights and delegate our obligations or otherwise assign this Agreement, any right in this Agreement, or any Instalment Plan or any Instalment Payment to a third party without your consent.

  1. LIMITATION ON LIABILITY

15.1.    We will not be liable for anything outside of our reasonable control (for example, a failure of computer systems, or power failures which happen for reasons outside our reasonable control) or any industrial action, or political unrest, war, if this prevents us from providing our usual service.

15.2.    To the extent permissible in law, and provided that we did not act fraudulently or with gross negligence, we will not be liable for any loss or damage sustained by you or a third party arising from the use of our Payment Services.

  1. GENERAL

16.1.     Nothing in this Agreement shall create, constitute or evidence any partnership, joint venture, agency, trust or employer/employee relationship between us.

16.2.     No waiver of any breach of this Agreement shall be deemed to be a waiver of any other, or any subsequent, breach. No failure or delay by any party in exercising any rights, power or privilege under this Agreement shall operate as a waiver, nor shall any single or partial exercise preclude any other or further exercise of any right, power or privilege under this Agreement.

16.3.     This Agreement constitutes the entire agreement between us as it relates to a specific purchase of Goods and the relevant Instalment Plan. Each new purchase of Goods by way of the Pay-Later Service and associated Instalment Plan shall form a new Agreement.

16.4.     If any provision of this Agreement is held to be invalid, illegal or unenforceable, it will be severed and the remainder of the Agreement will remain in full force and effect.

16.5.     This Agreement shall be governed by and interpreted in accordance with the laws of South Africa. The parties irrevocably agree that the courts of South Africa shall have non-exclusive jurisdiction.

16.6.    When you use our website or any of our other electronic channels, you do so entirely at your own risk. We cannot be held liable for any damage or loss sustained by you, or a third party, arising out of your access or use of our electronic channels, or reliance on any information contained thereon. You indemnify us accordingly. We do not warrant that the functions provided by these channels will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We further do not warrant that the content or information displayed is always accurate, complete and/or current.

16.7.     Should you wish to receive copies of documents relating to your account, you must advise us of the manner in which you want these to be delivered to you (provided we have the ability to affect the delivery you choose). In certain instances, we are entitled to charge a fee for such copies.

16.8.     We can delay enforcing our rights under this agreement without losing them.

16.9.     If we cannot enforce any term under this agreement, it will not affect any of the other terms of this agreement.

16.10. Each and every undertaking and clause as contained herein shall be capable of independent enforcement, thus enabling any court or other competent tribunal to enforce the remainder of this agreement should it adjudge any particular undertaking or portion or clause thereof to be invalid.

 

57. Easter Competition Campaign

This competition is promoted by HIFI CORP a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

  1.  This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  2. Competition Period:The competition runs from 25th March to 12th April 2020, both dates inclusive. No entries will be accepted after midnight on 12th April 2020.
  3. Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

 4.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

 5.       How to Enter:

1.     Purchase any product in store or online during the Easter campaign and register your invoice number online to qualify. Layby purchases/payments DO NOT qualify.

2.     Once you have registered your details online you will be entered into the competition.

3.     Stand a chance to win a share of prizes totalling R50 000 in Easter prizes (Samsung 65 inch TV / Defy 248lt WD Fridge / JBL 3.1 CH Soundbar / Canon Powershot camera / Asus Celeron Notebook / Canon G6040 Printer / 2 x HIFI CORP gift cards worth R4000 each)

4.    Stand a chance to win a share of prizes totalling R70 000 in Easter prizes (Razer Wolverine Controller / Razer Huntsman Elite Keyboard / Turtle Beach Headset / Orico Multispandex Rubber 900X400 Mousepad / Redragon Pluto RGB Gaming Mouse Pad / Orico K10P 1000mAh 8W QC3.0 3 Port Power Bank / Orico K1000 1000mAh QC3.0 3 Port Power Bank / Volkano Smart Deux Backpack X5 / Canon Powershot SX430 Camera / Solo Lexington Laptop 15.6" Backpack / 2 Aero Twist Speakers / 15.6" Torino Sleeves X5 / Xbox One Gears

5.  Wireless Controller + Cap, Socks and Tshirt / Sonos Move BT/Wi-Fi Speaker / JBL Bar 5.1 Deep Bass Soundbar / Logitech MX Master 2S wireless Mouse x 3 / Canon PIXMA G6040 Continuous Ink Printer / EPSON ECOTANK ITS PRINTER L3060 / Apple Macbook 12-Inch 256GB M3 1.2GHz SG / Sonos Move Bluetooth Wi-Fi Speaker

6. Number of entries per Entrant: One Entry per person. Only one prize per person.

7.  Entry Fee: There is no entry fee to participate in the competition.

8.       Winner draw:

8.1  The winners (8) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

8.2  The draw will take place bythe 21th April 2020.

8.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.  

8.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the HIFI CORP Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

 9.The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

11.The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

12. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

13. The Promoters decision is final, and no correspondence will be entered into.

14. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

15. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

16. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

17. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

18. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

19. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

58. Samsung Galaxy S20 Launch

This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

1.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

2.       Competition Period:

The competition runs from 24th March to 23rd April 2020, both dates inclusive. No entries will be accepted after midnight on 23rd April 2020.

3.  Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4.  Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5.  How to Enter:

a.     Go to the Incredible Connection Facebook competition post and provide us with your answer to the question below.

 b.    Name 4 Product Features of the Samsung Galaxy S20 Ultra

 c.     Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)

d.    Once your comment is posted you will be entered into the competition.

 e.     Stand a chance to win a Samsung Galaxy S20 Ultra valued at R26 999.00

 6. Number of entries per Entrant: One Entry per person.

7. Entry Fee: There is no entry fee to participate in the competition. 

8. Winner draw:

8.1  The winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

8.2  The draw will take place onthe 30th April 2020.

8.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.  

8.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

  1. The winner may be asked to participate in marketing activities, including by having his/her photograph   taken, but he/she will be entitled to decline to do so.
  2. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  3. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  4. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  5. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  6. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  7. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  8. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  9. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  10. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  11. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions
59. MacAfee Competition

This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and Incredible Connection being a brand of the JD Group (the “Promoter”).

  1. This competition (the “Competition”) shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  2.   Competition Period :The competition runs from 16 April to 30 April 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 30 April 2020.
  3.  Who Can Enter

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

4.  Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5.  How to Enter

Purchase any 1 (one) of the MyCybercare McAfee digital products from www.incredible.co.za during the Competition Period and you will be automatically entered into the competition to win 1 (one) of 2 (two) sets of Air pods Pro.

6.  Number of entries per Entrant

You will receive one entry for every MyCybercare McAfee digital product purchased during the Competition Period.

7.   Entry Fee

There is no entry fee to participate in the Competition.

8.   Winner draw

8.1.   The 2 (two) winners will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

8.2.   The draw will take place on 1 May 2020.

8.3.   The Prize will be couriered to each winner so your delivery address detail will be required to fulfil the delivery. The delivery will be completed by a third party courier service instructed by the Promoter.

8.4.   Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition’s qualifying criteria and if so that the entrant will be the Competition winner (the “Winner”), subject to the Promoter being able to contact that Winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The Winner will be notified by telephone by the Promoter’s Marketing Coordinator within 48 (forty eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible Winner. The Winner will be announced on the Promoter’s webpage as cited below.

9.  The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10. The prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise.

11. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

12. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition.

13. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the Competition.

14. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

15. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

15. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

16 Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

17. By entering this Competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.

18. By participating in this Competition, you agree to all the Competition Rules set out above, without exception.

19. A copy of these Competition Rules is made available https://www.incredible.co.za/services/terms-and-conditions

60. Canon South Africa Printers Cashback Promotion 2019

1. PROMOTIONAL PRODUCTS, PARTICIPATING RETAILERS, PROMOTIONAL PERIOD AND PARTICIPANTS

1.1. This promotion is only available on purchases made of any of the products listed below (the “Promotional Products”) within South Africa between Sunday 1st December 2019 and Saturday 29th February 2020 inclusive (the “Promotional Period”). All other products are excluded.
1.2. All Participants must be aged 18 or over and must be a South African resident.
1.3. All Participants are deemed to have agreed to be bound by these terms and conditions.
1.4. Purchases of second hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Canon group of companies in any way (for example, including but not limited to parallel or “grey” products) will not qualify under this promotion.

PROMOTIONAL PRODUCTS

Product

Amount in ZAR

PIXMA G1411

R 500

PIXMA G2411

R 350

PIXMA G3411

R 400

PIXMA G4411

R 700

MAXIFY MB2140

R 200

MAXIFY MB2740

R 300

MAXIFY MB5140

R 400

MAXIFY MB5440

R 500

PIXMA PRO-100S

R 1,000

PIXMA PRO-10S

R 1,500

imagePROGRAF PRO-1000

R 2,000

GM2040

R 800

PIXMA G5040

R 900

PIXMA G6040

R 1000

i-SENSYS MF113

R 300

i-SENSYS MF237W

R 300

MF635/MF645Cx

R 500

 2. HOW TO PARTICIPATE

2.1. To enter the cashback promotion, the Participant must purchase a Promotional Product from a Participating Retailer during the Promotional Period. Sunday 1st December 2019 and Saturday 29th February 2020.

2.2. The consumer of the purchased product must submit a valid claim online between 00.00 on Sunday 1st December 2019 and midnight on Tuesday 31st March 2020.
2.3. Claims must be submitted by fully and correctly completing (including specifying a valid EEA product serial number) a claim form online, at https://canon-south-africa-cashback-2019-2020.sales-promotions.com/
2.4. While submitting a claim online, participants will need to scan and upload the original receipt.   Participants will then receive an email confirming that their claim has been received. If you do not receive a confirmation email within 24 hours of processing your claim, or do not have access to a computer, please contact [email protected]
2.5. The Promotional Products are subject to availability while stocks last. Canon will not be liable for the failure of retailers to fulfil orders of Promotional Products during the Promotional Period.
2.6. Canon will not process any claims received after the closing date midnight of Tuesday 31st March 2020. Canon will not process claims which are in its opinion incomplete or illegible. Canon will not be responsible for claims delayed or not successfully received. 
2.7. A consumer may only claim up to a maximum of 6 promotional items during the Promotional period.  Only one claim per promotional item may be made.
2.8. A customer may only claim once per promotion item bought, based on the specific serial number.
2.9. Dealers and resellers of Canon Products are not legible for Cash back
2.10. This promotion cannot be redeemed in conjunction with any other promotion – unless specifically allowed within the T&C’s of the other promotion

 3. CASHBACK

3.1. Participants will receive Cashback in the amounts shown for purchases of Promotional Products.
3.2. Upon receipt and verification of the claim, Canon will arrange for a direct BACS transfer payment to the Participant’s bank account. No alternative arrangement will be entered into and no cash or cheque will be provided.
3.3. Canon will endeavor to transfer via BACS within 4-6 weeks of receipt of a complete and valid claim.
3.4. Only one BACS payment will be issued per valid claim.
3.5. If you are South Africa VAT registered and you receive a cashback, it may reduce the taxable value of your purchase and so you may need to reduce your input tax accordingly.

4. THE PROMOTER

4.1. The promoter is Canon South Africa Pty. Ltd. 1st Floor , Block C , Southdowns Office Park , Southdowns , Centurion ( Reg No. 1999/21667/07 _ Vat # 4940185293 ).

5. DISCLAIMERS

5.1. To the fullest extent permitted by law, Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by any Participant under this promotion. However, nothing in these rules shall have the effect of excluding or restricting Canon’s liability for personal injury or death caused by the proven negligence of Canon’s employees or agents.
5.2. Canon reserves the right to void, amend, and/or change this promotion at any time without incurring any liability whatsoever.
5.3. Canon reserves the right to audit any claims to ensure compliance with these terms and conditions and to request additional information and supporting documents. Canon reserves the right to exclude claims and/or Participants if it suspects that the promotion is being abused in any way. Canon’s decisions in relation to the promotion are final and no correspondence will be entered into.

6. DATA


6.1. Any personal data submitted to us will be processed by Canon South Africa Pty. Limited, its agents or associated group companies for the purpose of administering this Promotion and, if applicable, for marketing purposes – in cases when Participants have opted-in to receive marketing communication from Canon. For further details of how we use your data when you opt-in for marketing purposes, please see our Consumer Privacy Policy 
6.2. If Participants do not wish for their contact information to be used for marketing purposes or to enable Canon to contact them in future regarding similar promotions, they should NOT check the relevant “opt-in” box when completing the claim form.
6.3. The personal data provided is held securely and may be transferred on a secure server outside the EEA.

Cookie Information

Contact Us

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Copyright © 2019

JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by Canon and your participation in same.

61. New Iphone SE Giveaway Competition

New Iphone SE Giveaway Competition

1. This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and Incredible Connection being a brand of the JD Group (the “Promoter”).

This competition (the “Competition”) shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

2. Competition Period

The competition runs from 17th April to 31st May 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 31st May 2020.

3. Who Can Enter

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4.    Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5.  How to Enter

5.1.   Consumers need to register online on www.incredible.co.za with their Names, ID Number and Contact details (both cellphone and email address) to stand a chance. 

5.2.   Once you have registered your details online you will be entered into the competition.

5.3.   Stand a chance to win the NEW IPHONE SE

6. Number of entries per Entrant

One Entry per person. Only one prize per person.

7. Entry Fee

There is no entry fee to participate in the Competition.

8.  Winner draw

8.1.   The 1 (one) winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

8.2. The draw will take place on 05th May 2020.

8.3. The Prize will be couriered to each winner so your delivery address detail will be required to fulfil the delivery. The delivery will be completed by a third party courier service instructed by the Promoter.

8.4. Should the Competition draw be postponed, a decision which will be in te sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition’s qualifying criteria and if so that the entrant will be the Competition winner (the “Winner”), subject to the Promoter being able to contact that Winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The Winner will be notified by telephone by the Promoter’s Marketing Coordinator within 48 (forty eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible Winner. The Winner will be announced on the Promoter’s webpage as cited below.The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

The prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise.

The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition.

The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the Competition.

The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

By entering this Competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.

By participating in this Competition, you agree to all the Competition Rules set out above, without exception.

A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

 

62. Canon South Africa Printers Cashback Promotion 2019

1. PROMOTIONAL PRODUCTS, PARTICIPATING RETAILERS, PROMOTIONAL PERIOD AND PARTICIPANTS

1.1. This promotion is only available on purchases made of any of the products listed below (the “Promotional Products”) within South Africa between Sunday 1st December 2019 and Saturday 29th February 2020 inclusive (the “Promotional Period”). All other products are excluded.
1.2. All Participants must be aged 18 or over and must be a South African resident.
1.3. All Participants are deemed to have agreed to be bound by these terms and conditions.
1.4. Purchases of second hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Canon group of companies in any way (for example, including but not limited to parallel or “grey” products) will not qualify under this promotion.

PROMOTIONAL PRODUCTS

Product

Amount in ZAR

PIXMA G1411

R 500

PIXMA G2411

R 350

PIXMA G3411

R 400

PIXMA G4411

R 700

MAXIFY MB2140

R 200

MAXIFY MB2740

R 300

MAXIFY MB5140

R 400

MAXIFY MB5440

R 500

PIXMA PRO-100S

R 1,000

PIXMA PRO-10S

R 1,500

imagePROGRAF PRO-1000

R 2,000

GM2040

R 800

PIXMA G5040

R 900

PIXMA G6040

R 1000

i-SENSYS MF113

R 300

i-SENSYS MF237W

R 300

MF635/MF645Cx

R 500

 2. HOW TO PARTICIPATE

2.1. To enter the cashback promotion, the Participant must purchase a Promotional Product from a Participating Retailer during the Promotional Period. Sunday 1st December 2019 and Saturday 29th February 2020.

2.2. The consumer of the purchased product must submit a valid claim online between 00.00 on Sunday 1st December 2019 and midnight on Tuesday 31st March 2020.
2.3. Claims must be submitted by fully and correctly completing (including specifying a valid EEA product serial number) a claim form online, at https://canon-south-africa-cashback-2019-2020.sales-promotions.com/
2.4. While submitting a claim online, participants will need to scan and upload the original receipt.   Participants will then receive an email confirming that their claim has been received. If you do not receive a confirmation email within 24 hours of processing your claim, or do not have access to a computer, please contact [email protected]
2.5. The Promotional Products are subject to availability while stocks last. Canon will not be liable for the failure of retailers to fulfil orders of Promotional Products during the Promotional Period.
2.6. Canon will not process any claims received after the closing date midnight of Tuesday 31st March 2020. Canon will not process claims which are in its opinion incomplete or illegible. Canon will not be responsible for claims delayed or not successfully received. 
2.7. A consumer may only claim up to a maximum of 6 promotional items during the Promotional period.  Only one claim per promotional item may be made.
2.8. A customer may only claim once per promotion item bought, based on the specific serial number.
2.9. Dealers and resellers of Canon Products are not legible for Cash back
2.10. This promotion cannot be redeemed in conjunction with any other promotion – unless specifically allowed within the T&C’s of the other promotion

 3. CASHBACK

3.1. Participants will receive Cashback in the amounts shown for purchases of Promotional Products.
3.2. Upon receipt and verification of the claim, Canon will arrange for a direct BACS transfer payment to the Participant’s bank account. No alternative arrangement will be entered into and no cash or cheque will be provided.
3.3. Canon will endeavor to transfer via BACS within 4-6 weeks of receipt of a complete and valid claim.
3.4. Only one BACS payment will be issued per valid claim.
3.5. If you are South Africa VAT registered and you receive a cashback, it may reduce the taxable value of your purchase and so you may need to reduce your input tax accordingly.

4. THE PROMOTER

4.1. The promoter is Canon South Africa Pty. Ltd. 1st Floor , Block C , Southdowns Office Park , Southdowns , Centurion ( Reg No. 1999/21667/07 _ Vat # 4940185293 ).

5. DISCLAIMERS

5.1. To the fullest extent permitted by law, Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by any Participant under this promotion. However, nothing in these rules shall have the effect of excluding or restricting Canon’s liability for personal injury or death caused by the proven negligence of Canon’s employees or agents.
5.2. Canon reserves the right to void, amend, and/or change this promotion at any time without incurring any liability whatsoever.
5.3. Canon reserves the right to audit any claims to ensure compliance with these terms and conditions and to request additional information and supporting documents. Canon reserves the right to exclude claims and/or Participants if it suspects that the promotion is being abused in any way. Canon’s decisions in relation to the promotion are final and no correspondence will be entered into.

6. DATA


6.1. Any personal data submitted to us will be processed by Canon South Africa Pty. Limited, its agents or associated group companies for the purpose of administering this Promotion and, if applicable, for marketing purposes – in cases when Participants have opted-in to receive marketing communication from Canon. For further details of how we use your data when you opt-in for marketing purposes, please see our Consumer Privacy Policy 
6.2. If Participants do not wish for their contact information to be used for marketing purposes or to enable Canon to contact them in future regarding similar promotions, they should NOT check the relevant “opt-in” box when completing the claim form.
6.3. The personal data provided is held securely and may be transferred on a secure server outside the EEA.

Cookie Information

Contact Us

Promotional mailbox

Copyright © 2019

JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by Canon and your participation in same.

63. Spotify Swag Bag & Voucher Competition

This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

1.  This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

2.  Competition Period:

The competition runs from 9th December to 23rd December 2019, both dates inclusive. No entries will be accepted after midnight on 23rd December 2019.

3.  Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4.  Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5.  How to Enter:

a)  Go to the Incredible Connection Facebook competition post and provide us with your answer to the question below:  Name the steps required to redeem a Spotify Premium Prepaid Card  

b)  Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)

c)  Once your comment is posted you will be entered into the competition.

6.  Number of entries per Entrant: One Entry per person.

7.  Entry Fee: There is no entry fee to participate in the competition.

8.  1 of 30 Spotify Swag Bags and a 3 Month Spotify Voucher combo valued at R3000 each*

9.  Winner draw:

9.1  The 30 winners will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

9.2  The draw will take place onthe 6th January 2020

9.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.   

9.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

10.  The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.  The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

12.  The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

13.  The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

14.  The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

15.  No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

16.  By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

17.  Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

18.  By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

19.  By participating in this competition, you agree to all the Competition Rules set out above, without exception.

20.  A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions


 
64. Apple Terms and Conditions

Offer only valid for tertiary students (above the age of 18) teachers, lecturers and faculty staff enrolled for 2020.
In order to claim the discount the following the documentation is needed
• Copy of ID. (Above the age of 18). No drivers licenses will be accepted
• Copy of Student card or registration letter or employment letter (Must be stamped by Educational institution)
• A valid ID for the Student or teacher from the university or higher education institution with the starting and ending dates of enrollment for the students , in case any of the previous are missing then an official letter from the university or institution is needed to proof that the student or teacher are affiliated with the University or institution.

65. New Samsung Unbox Competition February 2020
  1. This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3.    Competition Period:

The competition runs from 06 February – 29 February 2020, both dates inclusive. No entries will be accepted after midnight on 29 February 2020.02.05

  1.        Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1.       Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

  1.      How to Enter:
  1. Follow the link on the applicable social media site and sign up to the Incredible Connection online newsletter
  2. Once you have signed up, you will automatically be entered into the competition
  3. Stand a chance to win either a his or hers Samsung Galaxy Active 2 Watches valued at R6999 each
  4. Number of entries per Entrant: One Entry per person.
  5. Entry Fee: There is no entry fee to participate in the competition.
  1.      Winner Draw:
  1. The 2 winners will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney. The winners will receive a male or female Galaxy Watch Active 2. No choice will be offered as to whether a male or female watch is awarded.
  2. Winners will be announced on all our social media pages:

Facebook: @incredibleconnection

Instagram: @IncConnection

Twitter: @IncConnection

You will have 10 business days to get in touch with us on any of the above Social Media sites regarding your prize. If after 10 business days we have not been able to contact you, we will select another winner.

a. The draw will take place onthe 5th March 2020.

b. The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service. 

c. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

  1. The winner may be asked to participate in marketing activities, including by having his/her photograph  taken, but he/she will be entitled to decline to do so.
  2. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  3.  The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  4.  The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  5.  The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  6.  No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  7.  By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  8.  Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  9.  By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  10.  By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  11.  A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

 

66. Samsung Galaxy S20+ and S20 Ultra Bundle Promotion

Please read this Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. This Promotion is only available while Stock lasts. Please refer to this website for the current Terms and Conditions for this Promotion: https://www.samsung.com/za/offer/

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:

1.         Promotion:

1.1.  Samsung Galaxy S20+ and S20 Ultra and Samsung Galaxy Buds+ Bundle (“Promotion”).

1.2.  The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organiser").

2.         Promotion Period:

2.1.  The Promotion will run from 6th March 2020 (00h00) to 12th March 2020 (23h59) (“the Promotion Period”) at any authorised store, retail outlet or online, within the Republic of South Africa.

2.2.  The Redemption period will be open from 6th March 2020 (00h00) to 31st March 2020 (23h59) (“the Redemption Period”) and/or while stocks last. The offer is limited to the first thirty thousand (30,000) redeeming customers.

2.3.  The Promotion Period may be extended or curtailed at the discretion of the Organiser.

3.         Who may enter:

3.1.  All participants must:

(a)      be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;

(b)      be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;

(c)      be a natural person and be at least eighteen (18) years old at the date of the commencement of the Promotion Period;

(d)      be in the possession of a valid South African identity document at the time of redemption of the Galaxy Buds+ device.

(e)      have made a valid purchase of a Samsung Galaxy S20+ or S20 Ultra, with a valid IMEI number, purchased within the Republic of South Africa from an authorised network operator, retail outlet or online.

(f)       be in the possession of a valid Proof of Purchase with verifiable details such as IMEI number, outlet from which the device was purchased from, and in other cases, the name of the purchaser.

3.2.  Participation in this Promotion excludes the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Promotion and their spouses, life partners, parents, children, siblings, business partners or associates, unless:

(a)      Participation in this promotion does include the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services, if they personally purchased a Samsung Galaxy S20+ or S20 Ultra for their own personal use. Proof of purchase will be verified at the Promoter’s discretion.

(b)      Misrepresentation of customers by in-store sales representatives will result in the disqualification of the claim and possible legal action.

4.        How to qualify for the Promotion:

4.1.  the participant must:

(a)  purchase and activate the Samsung Galaxy S20+ (SM-G985) or S20 Ultra (SM-G988) at any Samsung authorised network operator, retail outlet or online during the Promotion Period to qualify for one (1) x Galaxy Buds+ (SM-R175) per purchased device;

(b)  the Promotion excludes the Samsung Galaxy S20 (SM-G980) from the offer.  Therefore, purchase of the S20 device does not qualify for the redemption of the Galaxy Buds+ offer.

(c)  download the Samsung Members application (“App”) from the Google Play Store or Galaxy Apps on the purchased S20+ or S20 Ultra, and be a registered subscriber of the Samsung Members service managed by the Organiser.

(d)  Redeem the Galaxy Buds+ device through the Samsung Members App between the period of 6th March 2020 and 31st March 2020, or while stocks last. The Buds+ offer is limited to the first thirty thousand (30,000) redeeming customers or while stocks last. (“Redemption Period”).

4.2. Claims to redeem the Galaxy Buds+ device in respect of the device purchased during the Promotion Period and/or Redemption Period will not be accepted or processed after the 31st of March 2020 (23h59).

4.3.  Proof of purchase of the device will, at the sole discretion of the Organiser, be required by means of an upload function as part of the redemption process.

5.         Can I qualify more than once for the Promotion?

5.1.  The Promotion is limited to one (1) Galaxy Buds+ device per valid device purchased (identifiable by the unique IMEI number).

5.2.  Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.

6.         Offer:

6.1.  The Promotion will afford the participant the opportunity to receive one (1) Galaxy Buds+ device per a device purchased.

6.2.  The Galaxy Buds+ device is not transferable. No substitution, cash redemption, or assignment of the Galaxy Buds+ device is permitted.

6.3.  The Galaxy Buds+ device may differ from that shown on the promotional material with regard to colour and specs and same shall be subject to availability and in the Organiser’s sole discretion to select same.

7.         Terms of Delivery:

7.1.  Delivery of the Galaxy Buds+ device will occur within four (4) weeks of receipt of confirmation of the participant’s valid and correct delivery details that have been supplied by the participant through the Samsung Members application.

7.2.  Should the participant fail to supply valid delivery details upon redemption of the Galaxy Buds+ device through the Samsung Members application, the Galaxy Buds+ device will be forfeited.

7.3.  Delivery of the Galaxy Buds+ device will occur by way of courier and the Organiser does not accept any responsibility for late/non arrivals and/or any damage to the Galaxy Buds+ device that may arise during its delivery to the participant.

7.4.  Delivery will not be made to any stores nationwide, the customer will need to provide their personal address and not that of the store.

7.5.  Sales representatives within participating stores may not claim the Samsung Galaxy Buds+ on behalf of a purchasing customer. Participants must redeem the Galaxy Buds+ on their own behalf.

7.6.  In the event that the participant is unreachable (either telephonically or during the time of delivery) or fails to claim the Galaxy Buds+ device after two (2) attempts to deliver over a period of ten (10) working days, the Galaxy Buds+ device shall be forfeited.

7.7.  The participant or a participant’s representative accepting the delivery on their behalf, must present a valid identity document at the time of delivery.

7.8.  Deliveries will only be made within the borders of the Republic of South Africa.

7.9.  Deliveries will occur from Monday to Friday during regular office hours (08h00 to 17h00) and no deliveries will be made on public holidays or over the weekends.

8.         Limitation of Liability:

8.1.  To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:

(a)   The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.

(b)   The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

(c)   All personal information exchanged with the usage of third party applications will not be monitored or controlled by the Organiser. The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 7th party applications. The participant understands and agrees to indemnify the Organiser from all liability arising from whatsoever nature.

9.         General:

9.1.  In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 9.7 below.

9.2.  The participant is bound by the Samsung Members application terms and conditions, where more specifically, only one (1) account per Device is permitted to be registered for use of the Samsung Members application. Should there be any dispute in this regard, the Organisers shall be sole adjudicator of the dispute and the Organizers decision shall be final.

9.3.  The Samsung Members application is downloadable from Galaxy Store and Google Play Store and it is supported on the Samsung Galaxy S20+ and S20 Ultra. The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.

9.4.  If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

9.5.  Data charges may be incurred for downloading the Samsung Members application. Network rates apply.

9.6   Participants acknowledge and accept that the Organiser shall utilise a third party agent to contact the participant to arrange delivery. In order to affect the contacting and delivery process, the Organiser shall provide the participant’s information to such third party agent.

9.7   Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organizer.

9.8   Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.

9.9  The Organiser may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organiser’s website http://www.samsung.com/za/offer/ The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.

9.10   The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.

9.11  If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

9.12    Save as permitted by law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website http://www. Samsung.com/za/offer/ liability shall lie against the Organiser in favour of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.

9.13 This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.

9.14 Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.

9.15 To the extent that these Terms and Conditions conflict with the terms and conditions of Samsung Members application, these Terms and Conditions will take precedence.

9.16 The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Galaxy Buds+ device owing to, but not limited to, stock unavailability, strike, lock out, destruction of the Galaxy Buds+ device on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

9.17 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

(a)  It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible; and

(b) It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

10. Consumer Protection Act:

10.1 To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

11. JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by Samsung Electronics South Africa (Proprietary) and your participation in same.

67. Beats Solo Pro (More Matte by Pharrell Williams) Competition

This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

  1. This competition shall be conducted in accordance with the provisions of section 36 read with  Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  1.        Competition Period:

The competition runs from 24th February – 02nd March 2020, both dates inclusive. No entries will be accepted after midnight on 02nd March 2020.

  1.  Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

  1.   How to Enter:
  1. Go to the Incredible Connection Facebook competition post and provide us with your answer to the question below.
  2. Tell us why you would love to own an Apple MacBook.
  3. Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)
  4. Once your comment is posted you will be entered into the competition.
  5. Stand a chance to win Beats Solo Pro (More Matte by Pharrell Williams) valued at R6 999
  6. Number of entries per Entrant: One Entry per person.
  7. Entry Fee: There is no entry fee to participate in the competition.

 

8. Winner draw:

8.1  The winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

8.2  The draw will take place onthe 10th March 2020.

8.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.  

8.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

  1. The winner may be asked to participate in marketing activities, including by having his/her photograph  taken, but he/she will be entitled to decline to do so.
  2. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
  3. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
  4. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
  5. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
  6. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
  7. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
  8. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
  9. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
  10. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  11. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

 

68. Samsung Care Plus (24 Months Service plan ) R499 Once-Off Promotion For Galaxy S20,S20+ and S20 Ultra
  1. This promotional offer is subject to your acceptance of the Terms and Conditions set out herein.
  2. You acknowledge that you have read and understand these Terms and Conditions.  These Terms and Condition will govern the redemption of the offer from any Incredible Connection store.
  3. This promotion is promoted by Incredible Connection, trading under JD Consumer Electronics and Appliances (Pty) Ltd whereby when you purchase selected Samsung Galaxy S20 (as advertised) during the promotion period, online at www.incredible.co.za
  1. Promotion Period: The Promotion will run from 12 February 2020 at 08:00 to 6 March 2020.  No purchases will be accepted after midnight on 6 March 2020. (“The Promotion Period”).
  2. This Offer is only available online at www.incredible.co.za.
  3. The Offer is only applicable to one product per customer.
  4. Incredible Connections reserves the right, in its sole discretion and to the extent permitted by law, to amend these Terms and Conditions, at any time.
  1. How to qualify: Purchase a selected New Samsung Galaxy S20 from an Incredible Connection, online during the promotion period and receive an Incredible Connection online gift voucher (Voucher amount dependent on Samsung S20 model bought as advertised). The Samsung Galaxy S20 range will only be in stock from 6 March 2020 and delivery/collection will only be made thereafter.
  1. The Company assumes no liability whatsoever for any direct or indirect loss or damage arising from your participation in Offer or howsoever arising (whether arising from negligence or otherwise). All customers, whilst participating in this Offer, indemnify Incredible Connection and hold Incredible Connection harmless for any loss, damage, harm or injury (whether arising from negligence or otherwise) which may be sustained as a result of any claim, costs, expense, loss or damages which may be made by any third party.
  1. Incredible Connection assumes no risk and/or liability whatsoever for any interruption in services and/or the failure of any supplier to meet any technical element of this Offer which may result in you not successfully taking up the Offer.
  1. This Offer cannot be used in conjunction with any other promotional offer.

 

69. Apple Macbook Air Pre-Order
  1.  Application of terms and conditions. The terms and conditions laid out herein applies to all items pre-ordered online at Incredible Connection www.incredible.co.za, and is subject to our standard Terms & Conditions as listed on this website. You, the Customer, enters into the following 'Pre-Order' agreement with Incredible Connection a division of Connection Group Holdings Limited Reg No:1997/005390/06:
  2.  The Spirit of Fair Play. Because we pride ourselves in our customer service, diverse range of products and ability to meet the ever-growing consumer demands, we have allowed the pre-ordering of products on our website. The pre-ordering system essentially gives customers peace of mind that newly launched products can be secured before the official launch date thereby avoiding disappointment on or after the day. There are however times when unethical customers may try to take advantage of us and/or our systems so it is necessary to lay down the ground rules so that arguments can be prevented and/or resolved. We therefore would like to officially lay down the following ground rules for pre-ordering.
  3. Minimum Deposit. A minimum deposit (as advertised on the website) will be required for pre-orderable items from time to time. Pre-orders must be secured with 100% upfront payment, before delivery. A pre-order is considered secured only when the appropriate amount for deposit or full pre-payment is made. "Secured" means that we will to the best of our ability attempt to secure the relevant stocks, to fulfil the order. It does not mean that pre-orders will be fulfilled 100% of the time, as occasionally there are circumstances beyond our control, but rest assured that we will fulfil all pre-orders 99.9% of the time.
  4. Settling the Balance. Please be advised that Incredible Connection will be contacting you prior to the launch date to arrange for the settlement of the outstanding balance as per the advertised purchase price. We do however urge our customers to pay the full purchase price up-front so as to avoid the potential inconvenience of settling the outstanding balance before the launch date.
  5. Maximum order quantities. To protect our Customers from unscrupulous elements who attempt to profit from limited stock and market demands, we restrict Customers' pre-orders to a limited number of units per product ordered. This ensures that everyone gets their fair share.
  6. Pre-order status. All pre-orders are subject to stock availability. Sometimes manufacturers and suppliers are unable to stick to a delivery schedule and sometimes they are unable to fulfil their promise on quantities. However, to the best of our ability, we will only work with dependable, reliable and timely suppliers to protect your interests. Fortunately, these incidents are few and far between. For items for which severe shortage occurs, we will revert to the fairest basis which is first-pre-ordered, first-served. So it always pays to be quick and decisive when it comes to pre-ordering. Please note that the expected launch dates are subject to change at the manufacturer's discretion.
  7.  Changing your pre-order or cancelling it. In the event of changes to the advertised pricing, features or product offerings, the Customer will be notified and given an opportunity to continue, cancel or amend his/her pre-order. Refunds, changes and cancellations will only be possible for pre-orders that haven't been shipped to the Customer. Please allow for a potential variance, between the estimated pre-order price and the actual final retail price. The variance is usually applicable to imported items for which foreign freight, currency exchange rate fluctuations and of course, taxes. This usually works both ways, both for price increases and lower prices, subject to the final expenses incurred in importing the items.
  8. Deliveries & Part Shipment. Deliveries of pre-orders will generally be concluded within 72 hours of the advertised launch date, we will however endeavour to have your product delivered as close to the advertised launch date as possible, ensuring that you are one of the first to have the product. In the event of part shipment (partial shipment) as requested by the Customer, he/she will be liable for all the associated delivery charges.
  9.  Returns, Refunds and Exchanges. Incredible Connection reserves the right to provide refunds for orders that it no longer wishes to support/accept/fulfil. Please refer to the Returns, Refunds & Exchange Policy as listed on our website.
  10.  Determination of policies. At all times, Incredible Connection reserves the right to make any changes on all amendments, descriptions, updates, variations, assortments/bundles, prices, discounts etc., as it may deem fit, at its own discretion.
  11. Applicability. Incredible Connection will enforce all policies stated on its website at all times. Customers are advised to be mindful of the rules and regulations, terms and conditions of their purchases as per the policies listed here.
70. HP PC Digital Campaign

1. Subject to terms and conditions, customers will qualify for an online voucher upon purchasing a qualifying HP product in the table below, purchased between the 28th and 30th of April 2020. This voucher can only be redeemed online.

Description

Voucher

HP Pavilion 14 X360 Intel® Core™ i3-10110U 4 256GB 2-1

 R700 Incredible Connection online voucher

 

 

 

2. To take advantage of the promotion, customers must complete the online redemption form (available at www.hpdomore.co.za/), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.

3. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.

4. Customers will receive their voucher within 5 working days from verification of submission of their voucher redemption. The vouchers will only be emailed through should the submission be compliant and complete. These vouchers are limited and will be issued based on a first-come-first-serve basis.

5. Customer will only be granted a voucher upon HP’s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.

6. The voucher will not be granted to a customer who:

a. has not purchased a qualifying HP Product within the promotional period from participating retailer; and/or

b. has not supplied proof of purchase; and/or

c. has purchased outside the campaign dates; and/or

d. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.

7. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes).

8. Where this voucher constitutes a taxable benefit, all tax liability lies with the recipient.

9. By participating in this promotion, the customer is agreeing to the terms and conditions.

10. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.

11. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.

12. The vouchers must be claimed by the end user customer only. Retailers may not claim the voucher on behalf of their customers.

13. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.

14. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.

15. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.

16. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.

17. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.

18. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP’s liability for death or personal injury of customer proven to be caused by HP’s negligence.

19. If a product is returned upon issuing the voucher, the value of the voucher may be deducted from the value of the refund.

20. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented. 

21. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

22. HP South Africa (Pty) Ltd. 12 Autumn Road, Rivonia, Sandton.

23. Should the customer have any queries they must email [email protected]

71. HP Neverstop Laser Promotion 14-27 May
  1. Subject to terms and conditions. This promotion runs from 14th May until 27th May 2020. Customers will qualify for an Incredible Connection voucher when purchasing a qualifying HP product as per the table below. The voucher can be redeemed on the www.hpneverstoplaser/ic.co.za website. Qualifying products are:

HP NeverStop Laser 1000w – R 500 Incredible Connection voucher

HP NeverStop Laser 1200w – R 600 Incredible Connection voucher

  1. To take advantage of the promotion, customers must complete the online redemption form (available at www.hpneverstoplaser/ic), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.
  2. Once the redemption form and supporting documents have been submitted, the customer will receive a confirmation email. Should the customer have any queries they must email [email protected]
  3. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the shopping voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.
  4. Customers will receive their Incredible Connection shopping voucher within 3-5 working days from verification of submission of their shopping voucher redemption. Shopping vouchers will only be emailed through should the submission be compliant and complete.
  5. Customer will only be granted an Incredible Connection voucher upon HP´s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.
  6. The Incredible Connection voucher will not be granted to a customer who: a. has not purchased a Qualifying HP Product within the promotional period from participating retailer; and/or b. has not supplied proof of purchase; and/or c. has purchased within the campaign dates; and/or d. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.
  7. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes)
  8. Where this shopping voucher constitutes a taxable benefit, all tax liability lies with the recipient. 10. By participating in this promotion, the customer is agreeing to the terms and conditions.
  9. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.
  10. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion. 13. Shopping vouchers must be claimed by the end user customer only. Retailers may not claim the shopping voucher on behalf of their customers.
  11. 14. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.
  12. 15. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.
  13. 16. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.
  14. 17. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.
  15. 18. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days’ prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.
  16. 19. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP´s liability for death or personal injury of customer proven to be caused by HP´s negligence.
  17. 20. If a product is returned (thus revoking the sales contract) no shopping voucher can be granted. In the case that the Incredible Connection voucher has already been issued, it must be fully paid back.
  18. 21. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented.
  19. 22. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

HP Inc Pty Ltd, 12 Autumn St, Rivonia

72. We grow Educational Voucher

1. Subject to terms and conditions, customers will qualify for an online voucher upon purchasing a qualifying HP product in the table below, from Incredible Connection between the 29 June 2020  and 31July 2020. This voucher can only be redeemed online.

Description

Product SKU

Voucher

HP Pavilion 15 Notebook

 4XL60EA

 We Grow SA educational voucher

HP Pavilion 15 Notebook

 6ZR34EA

 We Grow SA educational voucher

HP Pavilion 15 Notebook

 8UQ08EA

 We Grow SA educational voucher

HP Pavilion 15 Notebook

 8UD93EA

 We Grow SA educational voucher

HP Pavilion Gaming Notebook

 6ZN71EA

 We Grow SA educational voucher

HP Pavilion All-in-One PC

 8UM99EA

 We Grow SA educational voucher

 

2. To take advantage of the promotion, customers must complete the online redemption form (available at reinventlearningwithhp.co.za), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.

3. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.

4. Customers will receive their voucher within 5 working days from verification of submission of their voucher redemption. The vouchers will only be emailed through should the submission be compliant and complete. These vouchers are limited and will be issued based on a first-come-first-serve basis.

5. Customer will only be granted a voucher upon HP’s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.

6. The voucher will not be granted to a customer who:

a. has not purchased a qualifying HP Product within the promotional period from participating retailer; and/or

b. has not supplied proof of purchase; and/or

c. has purchased outside the campaign dates; and/or

d. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.

7. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes).

8. Where this voucher constitutes a taxable benefit, all tax liability lies with the recipient.

9. By participating in this promotion, the customer is agreeing to the terms and conditions.

10. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.

11. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.

12. The vouchers must be claimed by the end user customer only. Retailers may not claim the voucher on behalf of their customers.

13. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.

14. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.

15. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.

16. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.

17. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.

18. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP’s liability for death or personal injury of customer proven to be caused by HP’s negligence.

19. If a product is returned upon issuing the voucher, the value of the voucher may be deducted from the value of the refund.

20. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented. 

21. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

22. HP South Africa (Pty) Ltd. 12 Autumn Road, Rivonia, Sandton.

23. Should the customer have any queries they must email [email protected]

73. Microsoft Surface Launch
  1.  This Pre-Order Campaign is promoted by ­­­­­­­­­­­­­­­­­­­­­­­­­­Incredible Connection, a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
  2.  This Pre-Order Campaign shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3.  Pre-Order Campaign Period:

The Pre-Order runs from 22 July to 29 July 2020, both dates inclusive. No Pre-Order Campaign sales will be accepted after 12:00 on 29 July 2020.

  1.  Who Can Participate:

You are entitled to participate in this Pre-Order Campaign if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1.  How to take part in the Pre-Order Campaign:

Place your pre-order on www.incredible.co.za of any of the newly released Microsoft Surface Devices products to ensure you get your unit before everyone else

  1. Pre-Order Campaign Sale:

All pre-ordered and paid for in full Microsoft Surface Devices pre-orders will receive the following upon delivery:

Incredible Online Voucher worth R1500 will be applied post 22 July 2020 only

Should a customer choose to return the Microsoft Surface DEvice, the gift voucher will be revoked and all monies spent will need to be refunded to Incredible Connection. 

  1. Entry Fee: There is no entry fee to participate in the Pre-Order Campaign.
74. New Subscribers Competition - Microsoft Surface Pro 7

1. This competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).

2. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. Competition Period
The Competition runs from 06 August 2020 to 31 August 2020, both dates inclusive. (the “Competition Period”). No entries will be accepted after midnight on 31 August 2020.

4. Who Can Enter (the “Participant”)
You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5. Exclusions
Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

6. How to Enter
A Participant must subscribe to the Incredible Connection Newsletter between 06 August 2020 and 31 August 2020 to qualify (both dates included), once subscribed the Participant will automatically be entered into a draw.

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage.

7. Number of Entries per Participant
One entry per person.

8. Entry Fee
There is no entry fee to participate in the Competition.

9. The Prize
Win a Microsoft Surface Pro 7 i3 + free Type Cover valued at R 21 799

10. Winning draw and Winner’s Rights and Obligations
10.1 The Winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.
10.2 The draw will take place on the 03 September 2020, the winner will be posted and notified via a phone call. The winners will be contacted by head office and posted on the Incredible Connection webpage.

10.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

10.4 The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

10.5 The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s webpage.

10.6 The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10.7 The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

10.8 The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

10.9 By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

10.10 Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

10.11 By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

10.12 By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

10.13 The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

11. General
11.1 The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

11.2 The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

11.3 The Promoters decision is final, and no correspondence will be entered into.

11.4 No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

11.5 A copy of these Competition Rules is available at www.incredible.co.za

75. Breakfast Connect Facebook Competition

COMPETITION RULES

 This competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).

 1. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

 2. Competition Period

The Competition runs from 03 August 2020 to 05 August 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midday on 05 August 2020.

 3. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant's identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter's sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

 4. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons 'immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

 5. How to Enter

A Participant must comment on Incredible Connection's Facebook competition post as to why they should win the prize to automatically be entered into the draw.

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the or webpage.

 6. Number of Entries per Participant

One entry per person.

 7. Entry Fee

There is no entry fee to participate in the Competition.

 8. The Prize

Win Double Tickets to Breakfast Connect, the world famous B2B virtual networking, brought to you by the NSBC and World Famous Events valued at R350

 9. Winning draw and Winner's Rights and Obligations

9.1 The Winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

9.2 The draw will take place on the 05 August 2020, the winner will be posted and notified via a phone call. The winners will be contacted by head office and posted on the Incredible Connection Facebook page.

9.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

9.4 The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

9.5 The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

9.6 The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

9.7 The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

9.8 The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

9.9 By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

9.10 Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

9.11 By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

9.12 By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

9.13 The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

 10. General

10.1 The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

10.2 The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

10.3 The Promoters decision is final, and no correspondence will be entered into.

10.4 No liability shall lie on the Promoter in favor of any Participant, Winner (s) and / or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

10.5 A copy of these Competition Rules is available at www.incredible.co.za

76. Registration And Use Of This Website

As a user, Incredible Connection grants you a limited, non-transferable revocable license to access and use the website subject to the terms and conditions. Your license does not extend to the website’s source code or to the source code of any software or computer program that forms part of the website. You may only use the website for personal use, limited to viewing the website, providing information to the website, downloading product information for your personal review from the website or purchasing goods or services from the website. You may only use the website, if in terms of South African law, you have the legal capacity to enter into an agreement. You may only link to the website by linking to the home page of the website.

2.1 You, the customer, hereby agree and acknowledge that:

2.1.1 You will at all times comply with the requirements of the Law(s); including the National Credit Act of 2005 and the Consumer Protection Act and/or any other applicable legislation (to the extent that it is relevant to the customer for the receiving, compiling and reporting of information. Without limiting the generality of a foregoing, the Customer specifically acknowledges and agrees that, when reporting Personal and other information to Incredible Connection;

2.1.2 Such information will include all mandatory data;

2.1.3 It will have taken all reasonable steps to ensure that the information being submitted is accurate, up-to-date, relevant, complete and valid when submitting such information;

2.1.4 You are entitled to submit the information to Incredible Connection, for the purpose of Incredible Connection making such information available to its associated partners, for the purpose of rendering the services offered, and that such information is not subject to a duty of confidentiality between Incredible Connection and the customer.

2.1.5 As a Visitor or User, you agree that we may electronically accumulate, keep and use the following of your information:

2.1.6 Internet usage information, including your Internet Protocol (“IP”) address, click patterns, browsing habits, version of software installed, system resolutions and type, plug-ins, colour capabilities, cookie preferences, language settings, search engine meta words(keywords), JavaScript enablement, unique user ID, the pages and content that you access on the Platform/Website and the dates and times that you visit the Website, paths taken, and time spent on pages/sites within the Website (“Usage Details”); and

2.1.7 Additional information you may provide on a voluntarily, such as demographic information or data related to your favourite social networking site (e.g. the site name, address and description(s)), or information relating to your participation in Incredible Connection competitions, promotions, studies, reviews and surveys, as well as additional services. (“Optional Details”).

2.1.8 Details submitted, when registering or transacting, for the purpose of using the services on the Incredible Connection website. Optional Details may be submitted by you to us if you decide to upload or download certain content (or products) from the Website/Platform, enter competitions, partake in promotions, respond to reviews/surveys, subscribe to or register for specific additional services; or else use any of the optional features and functionality of the Website/Platform.

2.1.9 “Cookies” Information: When you access the Website/Platform, we may send one or more cookies (these are small text files containing a string of alphanumeric characters) to your computer to collect certain Usage Details. Incredible Connection may use both session cookies (which disappears after you close your browser) and persistent cookies (which remain after you close your browser which can be removed manually) and may be used by your browser on subsequent visits to the Website/Platform. Please note the use of cookies is a norm/standard on the internet and many major websites use them. Please refer to your web browser “Help” file to learn more about changing your cookie settings.

2.1.10 when you access the Website/Platform or open one of our HTML emails, certain Usage Details may be automatically collected and recorded by us from your system by using different types of tracking technology.

2.1.11 Our Website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner); can act as a web beacon. Web beacons are typically; 1by1 pixel files, (very small unnoticeable files), but their presence can usually be seen within a browser by clicking on “View” and then on “Source.” We may also insert web beacons in HTML-formatted newsletters, which we send to “opt-in” subscribers in order to count how many newsletters have been read. Incredible Connection web beacons do not gather, monitor or share any personally identifiable information about our Customers. They are just the technique we use to compile anonymous information about the Website and Service.

2.1.12 Incredible Connection may use any Optional Details provided by you, for such purposes as indicated to you at the time you agree to provide such Optional Details.

2.2 We may use your Usage Details to:

2.2.1 Automatically validate and/or verify your identity; for website and transaction security purposes via Incredible Connection or via a third party service provider;

2.2.2 Automatically provide you with the latest version of the Incredible Connection application on your system;

2.2.3 Remember your information so that you will not have to re-enter it during your visit or the next time you access the Website/Platform;

2.2.4 Monitor aggregate Website usage metrics such as total number of visitors and pages accessed; and

2.2.5 Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website/Platform.

2.2.6 Incredible Connection shall take all reasonable steps to protect the personal information of the Users and for this purpose, “personal information/personal details”; shall be defined as contained and detailed in the Promotion of Access to Information Act 2 of 2000(PAIA).

2.2.7 If you are an Incredible Connection website user, you agree that we may also electronically gather, save and use the following of your information:

2.2.8 Name and surname, birth date, gender, identity number and /or passport number, nationality and country of residence (“Personal Information/Details”);

2.2.9 E-mail address, mobile number, home and delivery address and credit card billing address (“Contact Details”);

2.2.10 The credit or debit card number, cardholder name and expiration date you submit to Incredible Connection website in respect of your credit or debit card(s), (Credit or debit cards)

2.3 Incredible Connection Website Users collects the aforesaid information from you in the following manner:

2.3.1 User-provided Information: Your Personal Information/Details, Contact Details and Debit or Credit Card Details will be provided by you directly to us during your registration as an Incredible Connection website user and/or thereafter by you actively transacting, updating or supplementing such details in your Incredible Connection website users Account.

2.3.2 Incredible Connection uses the information that Incredible Connection website users provide (or that we collect) to operate, validate, verify, maintain, enhance and provide all of the features of the Services, and as may be necessary to comply legally when conducting online payment transactions and related service provided.

2.3.3 We use your Debit or Credit Card Details in order to provide the Services (including the verification thereof when you transact with Incredible Connection) and, should fees be charged for some of the Services and you have selected a credit or debit card as your means of payment therefor, to debit such credit or debit card for such fees owed by you. We use your Personal Information/Details to greet you when you access your Incredible Connection User Account, to manage and administer your use of the Services and fulfil our contractual obligations, including the verification of your identity when you transact with Incredible Connection.

2.3.4 We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Service(s) (e.g. notifications regarding major updates or content you have posted or downloaded from the Website/Platform, customer service notifications, and to address any copyright infringement or defamation issues); as well as to inform you, subject to obtaining your prior agreement, of competitions, promotions and special offers form us and/or any of our partners and/or affiliates.

2.3.5 Any user, who commits any of the offence detailed in section 85 to 88 of the ECT Act 25 of 2002 shall, notwithstanding criminal prosecution, be liable for all resulting loss or damage suffered and/or incurred by Incredible Connection and its partners/affiliates.

2.4 You may not:

2.4.1 Provide any untrue or incorrect information to the website or Incredible Connection;

2.4.2 Modify, copy, decompile or reverse engineer the website or use the website to make derivative copies;

2.4.3 Lease, sell, assign or in any other way distribute the website or any information obtained from the website without the prior written consent of Incredible Connection;

2.4.4 Use malicious search technology, including but not limited to spiders and crawlers;

2.4.6 Frame any pages of the website;

2.4.6 Deep link to any pages of the website in a way to suggest that you are the owner or license of any intellectual property in the website.

2.4.7 Use the interactive sections of the website, for instance forums, clubs, surveys and e-mailing, to post any material which in Incredible Connection discretion is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violates any laws. Incredible Connection does not have editorial control over the submission of any content to interactive sections of the website. You submit all information, including the publication of pictures and/or articles, at your sole risk and responsibility. Incredible Connection is not responsible or liable for damages or other adverse consequences caused by the use of the submissions.

In line with the Film and Publications Board Act 3 of 2009 (FPB) as amended; to intensify the efforts to protect children from harmful images within the media, including films, exhibitions, games, the internet and other publications, the website is not targeted at children under the age of eighteen (18) and Incredible Connection will not knowingly collect information from users in this age group.

No transaction concluded between Incredible Connection and a person under the age of 18 shall be binding upon Incredible Connection unless written consent thereto is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

77. Online Exclusive Promotions

61.1. These Terms of the Online Exclusive Offers (Promotions) together with the Incredible Connection Standard Terms and Conditions www.incredible.co.za set out the terms and conditions that will apply when you place an order through the Incredible Connection operated website only and you purchase goods advertised as part of this promotion. Please note that the terms and conditions that apply to this promotion differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.

61.2. The Promotion is the sale of certain online only products as advertised on the specific product, for the advertised specific day, whereby the advertised goods will be sold at a discounted price for that specific day, and available for purchase online only.

61.3. The Promotion starts at Incredible Connection online only on the advertised and advertised day at 08:00am and ends on the advertised and mentioned day at 00:00pm. No purchases will be accepted after midnight on the advertised and mentioned day.

61.4. You will need to be logged into Incredible Connection website in order to use the promotion

61.2 ORDER AND ACCEPTANCE

61.2.1. Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection acceptance and may be refused at Incredible Connection discretion, for example in cases where:

61.2.1.1. Orders cannot be processed due to an error in information you have provided;

61.2.1.2. There is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website; or

61.2.2. The products that you have ordered are no longer available through the website.

61.2.3. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product.

61.2.4. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.

61.2.5. If you have any questions, comments or concerns regarding Incredible Connection order acceptance policy (agreement of sale), or if you consider that your order was rejected in error, please contact Incredible Connection on 0860 011 700.

61.3 PRODUCT AVAILABILITY

61.3.1. Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes.

61.3.2. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted. Incredible Connection cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.

61.3.2. Due to the stock quantity, each customer may not purchase more than 1 product using this Promotion.

61.4 CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES

61.4.1. You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (you will be able to request a refund of the product please see Return Policy.

61.5 DELIVERY

61.5.1. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate.

61.5.2. Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

61.5.3. Please see the delivery policy for further details.

61.6 GENERAL

61.6.1. Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or from participation in this promotion.

61.6.2. If any provision or part of these rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these rules shall remain in force.

61.6.3. Any violation of these rules will result in the immediate disqualification of the transgressing participant from the promotion.

78. Samsung Note20 Pre-Order Promotion

This promotion (the “promotion”) is promoted by Incredible Connection a division of JD Consumer Electronics and Appliances (Pty) LTD (Reg No> 1963/002315/07) a subsidiary of Pepkor Trading (Pty) LTD (Reg: 1958/003362/07), (the Promoter).

1. This Pre-Order Promotion shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

2. These terms and conditions should be read together with the online terms and conditions displayed on www.incredible.co.za

3. Pre-Order Campaign Period
The Pre-Order runs from 06 August to 23 August 2020, both dates inclusive. No Pre-Order Campaign sales will be accepted after 12:00am on 23 August 2020.

4. Who Can Participate
You are entitled to participate in this Pre-Order Promotion if you are a natural person, 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5. How to take part in the Pre-Order Promotion
Place your pre-order on www.incredible.co.za of any of the newly released Samsung NOTE 20 products to ensure you get your unit before everyone else.

6. Pre-Order Promotion Sale
All pre-ordered and paid for in full Samsung NOTE 20 pre-orders will receive the following upon delivery:
Incredible Online Voucher worth R3000 which will be applied post 06 August only.
Should a customer choose to return the Samsung NOTE 20 device, the gift voucher will be revoked and all monies spent will need to be refunded to Incredible Connection. 

7. Entry Fee
There is no entry fee to participate in the Pre-Order Promotion.

8. Number of Entries per Participant
Each participant will be allowed only one entry to this Promotion.

9. General
The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Pre-Order Promotion in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Pre-Order Promotion agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this Pre-Order Promotion. The laws of the Republic of South Africa govern this Promotion. If any provision or part of these Promotion Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Promotion Rules will result in the immediate disqualification of the transgressing participant from the Promotion.

10. The Promoters decision is final, and no correspondence will be entered into. This Pre-Order Promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

11. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12. By entering into any Promotion, you consent to the Promoter sending you Pre-Order Campaign material during and after the Pre-Order Campaign period, in accordance with the Protection of Personal Information Act.

13. Participants of this Pre-Order Promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the Pre-Order Promotion in conjunction with the Promoter.

14. By entering this Promotion, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

15. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

16. A copy of these Pre-Order Promotion Rules is made available at www.incredible.co.za

79. Samsung Care Plus For Galaxy Note20

Please read this Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion: https://www.samsung.com/za/offer/

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:

1. Promotion
1.1. Samsung Care Plus (24 month service plan) R499 promotion for Galaxy Note 20 and Note 20 Ultra (“Promotion”).
1.2. The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organizer").

2. Promotion Period
2.1 The Promotion will run from 12 August 2020 at 00h00 to 30 September 2020 at 23h59. (“Promotion Period”) in the Republic of South Africa.
2.2 The Promotion Period may be extended or curtailed at the discretion of the Organizer.
2.3 The Promotion is valid while stocks last.

3. Who may enter
3.1 All participants must:
3.1.1. be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;
3.1.2. be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;
3.1.3. be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period;
3.1.4. be in the possession of a valid South African identity document at the time of redemption of the Offer.
3.1.5. Purchase a Samsung Galaxy Note 20 or Note 20 Ultra (“Qualifying Device”) with stock keeping unit (“SKU”) number XFA or XFV in stores that are operating within the Republic of South Africa.
3.1.6. Only a Qualifying Device with SKU number: XFA or XFV will be eligible. What this means is that a non-counterfeit Qualifying Device purchased locally or imported from another country outside of South Africa, will not qualify for the purpose of this Promotion (“Parallel Device”). Parallel Devices will have SKU numbers other than XFA or XFV and will therefore not qualify for this Promotion.

4. How to qualify for the Promotion
4.1. the participant must within the Promotion Period:
4.1.1. Purchase a Qualifying Device with SKU number: XFA or XFV at any local Samsung Authorised network operator, retail outlet or online, during the Promotion Period to qualify for the Offer. The Samsung Care Plus Plan is subject to further terms and conditions which can be found on the following website: https://images.samsung.com/is/content/samsung/p5/za/mobile/careplus/terms-and-conditions/ExecutionVersion-SCPremiumCommercialTCs18052020.pdf;
4.1.2. Switch on their Qualifying Device and connect to the internet;
4.1.3. Go to https://www.samsung.com/za/offer/note20-preorder-care-plus-terms via mobile phone or desktop computer;
4.1.4. Click the Buy Now button;
4.1.5. Complete the application form; and
4.1.6. make the online once off payment of R499.
4.2. No claims for or activation of the Samsung Care Plus R499 promotion, in respect of a Qualifying Device purchased during the Promotion Period will be accepted or processed after 30 September 2020 (23h59).
4.3. Proof of purchase of the Qualifying Device may be required by the Organiser as part of the redemption process.
4.4. Only a Qualifying Device with SKU number: XFA or XFV will be eligible. Any and all Parallel Devices will not qualify for the purpose of this Promotion.

5. Can I qualify more than once for the Promotion
5.1. The Promotion is limited to 1 (one) Samsung Care Plus Plan per valid Qualifying Device purchased (identifiable by the unique IMEI number).
5.2. Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organizer’s decision shall be final.

6. Offer
6.1. The Promotion will afford the participant the opportunity to receive a once-off promotional/ discounted price of R499 (including VAT) for the 24 months Samsung Care Plus Plan (“Offer”) during the Promotion Period.
6.2. The Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is permitted.
6.3. An additional repair fee of R999 (nine hundred and ninety nine rand) will be applicable and is to be paid by the participant for each accidental damage repair that is provided in the twenty-four (24) month period of the Samsung Care Plus Plan.

7. Terms of Activation
7.1. The Samsung Care Plus Plan must be purchased by way of a once off payment in the sum of R499 by the participant within the Promotion Period.
7.2. Should the participant fail to supply valid and/ or correct application details upon redemption of the Samsung Care Plus promotion through the application form found on the following website, the Offer will be forfeited: Go to https://www.samsung.com/za/offer/note20-preorder-care-plus-terms to complete the application form.

8. Limitation of Liability
8.1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
8.1.1. The participant and/or winner(s) hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.
8.1.2. The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).
8.1.3. Data charges may be incurred by the participant during the redemption process of the Offer and the Organiser will not be responsible for any such costs.
8.1.4. Network rates apply.

9. General
9.1. In accordance with the confidentiality policies and practices of the Organizer, none of the entry details of any participant in this Promotion will be disclosed or used by the Organizer for any purposes other than for entry into the Promotion and in accordance with clause 9.4 below.
9.2. Upon purchase of the Samsung Care Plus Plan, the participant will be bound by the Samsung Care Plus terms and conditions (https://images.samsung.com/is/content/samsung/p5/za/mobile/careplus/terms-and-conditions/ExecutionVersion-SCPremiumCommercialTCs18052020.pdf;). Should there be any dispute in this regard, the Organizers shall be sole adjudicator of the dispute and the Organizers decision shall be final.
9.3. Participants acknowledge and accept that the Organizer shall utilise a third party agent to issue and administer the Samsung Care Plus Plan. In order to affect the contacting process, the Organizer shall provide the participant’s information to such third party agent.
9.4. Details of participants will not be used by the Organizer for Samsung related communication should the participants opt-out to receive further communication from the Organizer.
9.5. Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.
9.6. The Organizer may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organizer’s website http://www.samsung.com/za/offer/. The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.
9.7. The Organizer reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organizer's discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.
9.8. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
9.9. Save as permitted by law, the Organizer reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organizer’s website http://www.samsung.com/za/offer/. No liability shall lie against the Organizer in favour of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organizer.
9.10. This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
9.11. The Organizer and its agencies reserve the right to correct any errors and/or omissions in relation to the Promotion. These Terms and Conditions will supersede any errors and/or omissions on any publicly communicated documentation or marketing material.
9.12. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
9.13. The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike, lock out, breakdown of equipment, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
9.14. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
9.14.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
9.14.2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

80. Samsung E-Store Voucher Promotion

Please read this Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. This Promotion is only available while Stock lasts. Please refer to this website for the current Terms and Conditions for this Promotion: https://www.samsung.com/za/offer/

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:

1. Promotion
1.1. Samsung Galaxy Note 20 and Note 20 Ultra and Samsung e-Store Voucher Code valued at R4000.00 (“Promotion”).
1.2. The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organiser").

2. Promotion Period
2.1. The Promotion will run from 5th August 2020 (17h00) to 23 August 2020 (23h59) (“the Promotion Period”) at any authorised store, retail outlet or online, within the Republic of South Africa.
2.2. The Redemption period will be open from 18th August 2020 (00h00) to 6th September 2020 (23h59) (“the Redemption Period”) and/or while stocks last. The offer is limited to the first six thousand (6 000) redeeming customers.
2.3. The Promotion Period may be extended or curtailed at the discretion of the Organiser.

3. Who may enter
(a) All participants must be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;
(b) be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;
(c) be a natural person and be at least eighteen (18) years old at the date of the commencement of the Promotion Period;
(d) be in the possession of a valid South African identity.
(e) have made a valid purchase of a Samsung Galaxy Note 20 or Note 20 Ultra,
with a valid IMEI number, purchased within the Republic of South Africa from an authorised network operator, retail outlet or online.
(f) be in the possession of a valid Proof of Purchase with verifiable details such as IMEI number, outlet from which the device was purchased from, and in other cases, the name of the purchaser.

3.2. Participation in this Promotion excludes the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Promotion and their spouses, life partners, parents, children, siblings, business partners or associates, unless:
(a) Participation in this promotion does include the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services, if they personally purchased a Samsung Galaxy Note 20 or Note 20 Ultra for their own personal use. Proof of purchase will be verified at the Promoter’s discretion.
(b) Misrepresentation of customers by in-store sales representatives will result in the disqualification of the claim and possible legal action.

4. How to qualify for the Promotion
4.1. the participant must:
(a) purchase and activate the Samsung Galaxy Note 20 LTE (SM-N980) or Note 20 5G (SM- N981) or Note 20 Ultra 5G (SM-N986) at any Samsung authorised network operator, participating retail outlet, Samsung e-Store or online during the Promotion Period ending 23rd August 2020 to qualify for one Samsung e-Store voucher code;
(b) download the Samsung Members application (“App”) from the Google Play Store or Galaxy Apps on the purchased Note 20 or Note 20 Ultra, and be a registered subscriber of the Samsung Members service managed by the Organiser.
(c) To redeem the Samsung Galaxy e-Store Voucher Code to the value of R4000 you will have to follow these steps:
      1) First access or download the Samsung Members App between the
      18th August 2020 (00h00) – 6 September 2020 (23h59). The Samsung e-Store voucher Code is limited to the first six thousand (6 000) redeeming customers or while stocks last. (“Redemption Period”).
      2) Follow the prompts and submit required form and proof of payment
      for validation purposes which will take between 48 – 72 hrs.
      3) Upon submitting the form the customer will receive an e-mail
      confirming their submission was successful for validation. Customer will receive a CIT number that will be used to escalate any queries pertaining to their submission.
      4) Once customers form and proof of purchase have been validated
      customer will receive a congratulatory message and their Samsung e-Store Voucher Code to the value of R4000.00 via SMS with a link to access the Samsung e-store where voucher code can be used.
      5) Customers can only use the e-Store voucher to claim selected products that, are listed on the redemptions page. https://shop.samsung.com/za

4.2. Claims to redeem the Samsung e-Store Voucher Code in respect of the device purchased during the Promotion Period and/or Redemption Period will not be accepted or processed before 18th August 2020 or after the 6 September 2020 (23h59).
4.3. Participants who encounter any technical issues must call +27 (0) 860 726 7864 for assistance during the redemption period.
4.4. Any technical issues referred to in clause 4.3 will be investigated by the Organiser. After the investigation the Organiser will determine whether the participant qualifies for the Voucher.
4.5. Proof of purchase of the device will, at the sole discretion of the Organiser, be required by means of an upload function as part of the redemption process.

5. Can I qualify more than once for the Promotion
5.1. The Promotion is limited to one (1) Samsung e-Store Voucher Code per valid device purchased (identifiable by the unique IMEI number).
5.2. Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organiser’s decision shall be final

6. Offer
6.1. The Promotion will afford the participant the opportunity to receive one (1) Samsung Galaxy e-Store voucher code to the value of R4000.00 per device purchased.
6.2. The Samsung Galaxy e-Store Voucher Code is not transferable. No substitution, cash redemption, or assignment of the e-Store Voucher Code is permitted.
6.3. The use of the Samsung Galaxy e-store Voucher code valued at R4000.00 is limited to a select list of products which including the Galaxy Buds Live, available on the e-store.
6.4. The Samsung Galaxy e-Store Voucher code is valid until the 6th September 2020

7. Terms of Delivery
7.1. Delivery of the Samsung e-Store Voucher Code will be sent by sms or e-mail to the participant after receipt of participant’s valid forms and proof of purchase which they submitted via Samsung Members application.
7.2. Should the participant fail to supply valid forms and proof of purchase through the Samsung Members application, the e-Store Voucher Code will be forfeited.
7.3. Delivery of the e-Store Voucher Code will occur by way of SMS and the Organiser does not accept any responsibility for late/non arrivals and/or any damage to the e-Store Voucher Code that may arise during its delivery to the participant.
7.4. Sales representatives within participating stores may not claim the Samsung e-Store Voucher Code on behalf of a purchasing customer. Participants must redeem the e-Store Voucher Code on their own behalf.

8. Limitation of Liability
8.1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
(a) The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.
(b) The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).
(c) All personal information exchanged with the usage of third party applications will not be monitored or controlled by the Organiser. The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 3rd party applications. The participant understands and agrees to indemnify the Organiser from all liability arising from whatsoever nature.

9. General
9.1. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 9.7 below.
9.2. The participant is bound by the Samsung Members application terms and conditions, where more specifically, only one (1) account per Device is permitted to be registered for use of the Samsung Members application. Should there be any dispute in this regard, the Organisers shall be sole adjudicator of the dispute and the Organizers decision shall be final.
9.3. The Samsung Members application is downloadable from Galaxy Store and Google Play Store and it is supported on the Samsung Galaxy Note 20 and Note Ultra. The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.
9.4. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
9.5. Data charges may be incurred for downloading the Samsung Members application. Network rates apply.
9.6 Participants acknowledge and accept that the Organiser shall utilise a third party agent to contact the participant to arrange delivery. In order to affect the contacting and delivery process, the Organiser shall provide the participant’s information to such third party agent.
9.7 Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organizer.
9.8 Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.
9.9 The Organiser may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organiser’s website http://www.samsung.com/za/offer/ The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.
9.10 The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.
9.11 If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
9.12 Save as permitted by law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website http://www. Samsung.com/za/offer/ liability shall lie against the Organiser in favour of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.
9.13 This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
9.14 Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
9.15 To the extent that these Terms and Conditions conflict with the terms and conditions of Samsung Members application, these Terms and Conditions will take precedence.
9.16 The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Galaxy Buds+ device owing to, but not limited to, stock unavailability, strike, lock out, destruction of the Galaxy Buds+ device on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
9.17 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
(a) It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible; and
(b) It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

10. Consumer Protection Act
10.1 To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

81. New Subscribers Competition - Samsung Galaxy Note20

1. This Competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).

2. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. Competition Period
The Competition runs from 06 August 2020 to 31 August 2020, both dates inclusive. (the “Competition Period”). No entries will be accepted after midnight on 31 August 2020.

4. Who Can Enter (the “Participant”)
You are entitled to participate in this Competition if you are a natural person, 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5. Exclusions
Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

6. How to Enter
A Participant must subscribe to the newsletter on the Incredible Connection website www.incredible.co.za between 06 August 2020 and 31 August 2020 to qualify (both dates included), once subscribed the Participant will automatically be entered into a draw.

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage.

7. Number of Entries per Participant
One entry per person.

8. Entry Fee
There is no entry fee to participate in the Competition.

9. The Prize
A Samsung Galaxy Note 20 LTE 256GB to the value of R24 999

10. Winning draw and Winner’s Rights and Obligations
10.1 The Winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.
10.2 The draw will take place on the 03 September 2020, the winner will be posted and notified via a phone call. The winners will be contacted by head office and posted on the Incredible Connection webpage.
10.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.
10.4 The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.
10.5 The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s webpage.
10.6 The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
10.7 The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.
10.8 The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
10.9 By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).
10.10 Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.
10.11 By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.
10.12 By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.
10.13 The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

11. General
11.1 The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.
11.2 The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.
11.3 The Promoters decision is final, and no correspondence will be entered into.
11.4 No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
11.5 A copy of these Competition Rules is available at www.incredible.co.za

82. Razer Rogue Backpack Pre-order Promotion
  1. This promotion is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).
  2. This online only pre-Order  Promotion shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. Promotion Period

The Promotion runs from 24 August 2020 to 04 September 2020 midnight, both dates inclusive. (the “Promotion Period”) subject to stock availability.

  1. Who Can Participant:

You are entitled to participate in this this Pre- Order Promotion if you are a natural person, 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Promotion.

  1. How to take part in the Promotion

A Participant need to place a pre-order of any of the newly launched Blade Stealth qualifying products as listed below at http://www.incredible.co.za  to ensure you get your device before everyone else.  The first 30 customers who have completed payment to secure their purchase will qualify for a free Razer Rogue Backpack to fit their newly purchased Razor Blade Stealth Device.

The participant must have pre-ordered an qualifying product from www.incredible.co.za within the promotional dates. Any purchases outside these dates will not qualify for this promotion.

Should a customer choose to return their Razer Blade Stealth device, the Razer Rogue Backpack will be revoked as well.

Qualifying Products for Razer Bag Promotion:

Qualifying Razer Stealth

Qualifying Razer Free Bag

Value of Razer Free

Razer Stealth i7 1065G7 16 512 1650ti

Razer Rogue 13” Backpack

R 1 999

Razer Bld 15 i7 10750H 16 512 2060

Razer Rogue 15” Backpack

R 2 999

Razer Bld 15 i7 10750H 16 256 1660ti

Razer Rogue 15” Backpack

R2 999

Razer Bld Pro 17 i7 10875H 16 512 2070

Razer Rogue 17” Backpack

R 3 999

 

  1. Number of Entries per Participant

One entry per person for the period of the promotion.

  1. Entry Fee

There is no entry fee to participate in the Promotion.

  1. General

9.1     The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

9.2     The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

9.3     The Promoters decision is final, and no correspondence will be entered into.

9.4     No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

9.5     A copy of these Competition Rules is available at www.incredible.co.za

83. Razer Blade Stealth Facebook Competition

This competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).

  1. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  2. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za
  3. Competition Period

The Competition runs from 24 August 2020 to 18 September 2020, both dates inclusive. (the “Competition Period”). No entries will be accepted after midnight on 18 September 2020.

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person, 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

  1. How to Enter

6.1  A Participant must go to the Incredible Connection Facebook competition post and provide us with your answer to the question below.

 6.2  Tell us “What is your favourite feature in the new Blade Stealth”.

6.3  Once your comment is posted you will be automatically entered into the competition (It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage).

  1. Number of Entries per Participant

One entry per person.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

           Win a Razer Blade Stealth 13 (L2.5P/FHD-120Hz/i7/GTX/512GB) (RZ09-03102E22-R3E1) to the value of R41 999.

  1. Winning draw and Winner’s Rights and Obligations

10.1   The Winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

10.2  The draw will take place on the 23 September 2020, the winner will be posted and notified via a phone call. The winners  will be contacted by head office and posted on the Incredible Connection webpage.

10.3   Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

10.4   The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

10.5  The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s webpage.

10.6  The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10.7  The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

10.8    The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

10.9   By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

10.10  Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

10.11  By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

10.12    By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

 10.13    The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

11.1   The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

11.2   The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

11.3   The Promoters decision is final, and no correspondence will be entered into.

11.4   No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

11.5  A copy of these Competition Rules is available at www.incredible.co.za

84. Incredible Connection Namibia Facebook Birthday Competition
  1. This competition (the “Competition”) is promoted by Incredible Connection Pty (Ltd) (Reg No. 2001/475) and with Incredible Connection being brand of the JD Group (the “Promoter”).
  1. This Competition shall be conducted in accordance with the provisions of the law and Article 5 of the Constitution of the Republic of Namibia, Act 34 of 1998.
  1. Competition Period

The Competition runs from 25 August 2020 to 30 September 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 30 September 2020.

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a citizen of Namibia or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Exclusions

  1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.
  2. How to Enter

A Participant must go to the Incredible Connection Facebook page, comment by answering the question “Why do you love Incredible Connection?” and will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or inappropriate language on the Facebook Competition post, or on such other social media or webpage.

  1. Number of Entries per Participant

One per person.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

An Incredible Connection voucher to the amount of 1000 N$.

  1. Winning draw and Winner’s Rights and Obligations

 

10.1   The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

10.2   The draw will take place weekly from 25 August 2020 to 30 September 2020.

10.2.1 Draw dates:

Tuesday 1 September, Tuesday 8 September, Tuesday 15 September, Tuesday 22 September, Tuesday 29 September, Tuesday 6 October. 

10.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

10.4  The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

10.5  The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

10.6   The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10.7    The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

10.8   The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

10.9   By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Information Act, 82 of 1982.

10.10    Participants of this Competition are voluntarily providing their personal information as envisaged by Protection of information Act to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

10.11  By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by Protection of Information Act of Participants of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

10.12  By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

10.13   The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

11.1   The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

11.2    The laws of the Republic of Namibia govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

11.3  The Promoters decision is final, and no correspondence will be entered into.

11.4 No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

A copy of these Competition Rules is available at https://www.incredible.co.za/

85. Incredible Connection Botswana Facebook Birthday Competition
  1. This competition (the “Competition”) is promoted by Incredible Connection Pty (Ltd) (Reg No. 2001/475) and with Incredible Connection being brand of the JD Group (the “Promoter”).
  1. This Competition shall be conducted in accordance with the provisions of the law and Article 5 of the Constitution of the Republic of Namibia, Act 34 of 1998.
  1. Competition Period

The Competition runs from 25 August 2020 to 30 September 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 30 September 2020.

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a citizen of Namibia or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Exclusions

  1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.
  2. How to Enter

A Participant must go to the Incredible Connection Facebook page, comment by answering the question “Why do you love Incredible Connection?” and will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or inappropriate language on the Facebook Competition post, or on such other social media or webpage.

  1. Number of Entries per Participant

One per person.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

An Incredible Connection voucher to the amount of 1000 N$.

  1. Winning draw and Winner’s Rights and Obligations

 

10.1   The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

10.2   The draw will take place weekly from 25 August 2020 to 30 September 2020.

10.2.1 Draw dates:

Tuesday 1 September, Tuesday 8 September, Tuesday 15 September, Tuesday 22 September, Tuesday 29 September, Tuesday 6 October. 

10.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

10.4  The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

10.5  The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

10.6   The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10.7    The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

10.8   The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

10.9   By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Information Act, 82 of 1982.

10.10    Participants of this Competition are voluntarily providing their personal information as envisaged by Protection of information Act to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

10.11  By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by Protection of Information Act of Participants of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

10.12  By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

10.13   The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

11.1   The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

11.2    The laws of the Republic of Namibia govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

11.3  The Promoters decision is final, and no correspondence will be entered into.

11.4 No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

A copy of these Competition Rules is available at https://www.incredible.co.za/

86. Incredible Connection RSA Birthday In-Store Competition
  1. This competition (the “Competition”) is promoted by Incredible Connection a division of JD Consumer Electronics and     Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Incredible Connection being a brand of the JD Group (the “Promoter”).

 

  1. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za

 

  1. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

 

  1. Competition Period

The Competition runs from 25 August 2020 to 30 September 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 30 September 2020.

 

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

 

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

 

  1. How to Enter

A Participant must visit an Incredible Connection store, take a photo with a staff member and their purchase, post their photo on either Instagram or Facebook page and tag Incredible Connection SA and mention the branch name and use the #IncredibleBirthday and they will then automatically be entered into a draw to win a prize as described below (the “Prize”).

 

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

 

  1. Number of Entries per Participant

One per person for a period of the competition.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

An Incredible Connection voucher in the amount of R2000 for the winner and a R500 voucher for the relevant staff member who appeared in the photo with the consumer.

  1. Winning draw and Winner’s Rights and Obligations

 

10   

11   

11.1         The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2             The draw will take place on the below dates:

Tuesday 1 September, Tuesday 8 September, Tuesday 15 September, Tuesday 22 September, Tuesday 29 September, Tuesday 6 October. 

11.3             Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4             The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5             The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page, Instagram and webpage.

11.6             The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7             The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8             The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

11.9             By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10          Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11          By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12          By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13          The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

11               

12               

12.1               

11.1               

12.1              The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at     any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2             The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3             The Promoters decision is final, and no correspondence will be entered into.

12.4             No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

A copy of these Competition Rules is available at www.incredible.co.za

88. Incredible Connection Breakfast Connect Facebook Competition
  1. This competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).
  2. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za
  4. Competition Period

The Competition runs from 28 August 2020 to 01 September 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 01 September 2020.

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

  1. How to Enter

A Participant must comment on Incredible Connection’s Facebook competition post and tell us about their business in the comments section and how this breakfast connect will benefit their business, they will then automatically be entered into the competition.

              

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the or webpage.

 

  1. Number of Entries per Participant

One entry per person.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

VIP tickets to Breakfast Connect, the world famous B2B virtual networking event, brought to you by the National Small Business Chamber (NSBC) and World Famous Events valued at R175 each.

  1.  Winning draw and Winner’s Rights and Obligations

11      

11.1      Three (3) Winners will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2      The draw will take place on 02 September 2020. The winners will be posted and notified via a phone call. The winners will be

 contacted by head office and posted on the Incredible Connection Facebook page.

11.3     Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4     The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5     The Winners will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

11.6     The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7     The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8     The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

11.9     By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10    Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its

  associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11   By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to  

 do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are

 entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed

 from all communication.

11.12   By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13   The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of

 Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months,  

 irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the

 Winner.

 

  1. General

 

12.1     The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2     The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3     The Promoters decision is final, and no correspondence will be entered into.

12.4     No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

A copy of these Competition Rules is available at www.incredible.co.za

88. Incredible Connection NSBC Voucher Giveaway
  1. This competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Incredible Connection”).
  2. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za.
  3. Competition Period

The Competition runs from 04 September 2020 to 30 September 2020, both dates inclusive. (the “Competition Period”). No entries will be accepted after midnight on 30 September 2020.

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

  1. How to Enter

A Participant must subscribe to the newsletter on the Incredible Connection website www.incredible.co.za between  04 September 2020 and 30 September 2020 to qualify (both dates included), once subscribed the Participant will automatically be entered into a draw.

 

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage.

 

  1. Number of Entries per Participant

One entry per person.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

Win 1 of 100 Small Business Site known as NSBC Membership vouchers to the value of R1950 each.

  1. Winning draw and Winner’s Rights and Obligations

 

10.1             The Winners (100) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

10.2         The draw will take place on the 07October 2020, the winner will be posted and notified via a phone call. The winners will  

        be contacted by head office and posted on the Incredible Connection webpage.

 

10.3             Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

10.4             The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

10.5             The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winners at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s webpage.

10.6             The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10.7             The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

10.8             The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

10.9             By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

10.10          Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

10.11          By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

10.12          By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

10.13          The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

11.1             The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

11.2             The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

11.3             The Promoters decision is final, and no correspondence will be entered into.

No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever

89. NSBC Voucher Redemption
  1. 1.        This is a promotional offer (the “NSBC.AFRICA Voucher Giveaway) as defined in the Consumer Protection Act no. 68 of 2008 (CPA), as amended from time to time.  These Terms and Conditions will govern the redemption on your Voucher from any Incredible Connection (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

 

 

  1. 2.        This Voucher (the “Offer”) is promoted by Incredible Connection a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Incredible Connection, being a brand of the JD Group (the “Promoter”).

 

  1. 3.        How to qualify:

  The participant must have:

3.1                 A Participant must subscribe to the newsletter on the Incredible Connection website www.incredible.co.za between  04 September 2020 and 30 September 2020 to qualify (both dates included), once subscribed the Participant will automatically be entered into a draw.

 

3.2                 It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage.

 

4                     Number of Entries per Participant:

4.1           One entry per person.

 

5                     The Offer and redemption:

5.1           Visit www.nsbc.africa

5.2           Click on “Member Benefits”

5.3                 Select “Business Boost”.

5.4                 Complete the form and insert your voucher number when promoted for payment.

5.5                 The voucher shall not be paid in cash but a voucher number will be issued to the winner to logon to the www.nsbc.africa and use the voucher code to gain membership. 

5.6                 The redemption is subject to the verification of the identification of the article, which must be without any material alteration/s or modification/s to the article that is subject to the voucher.

5.7                 Article subject to the voucher will be emailed to the participant once details are verified.

5.8                 This Offer is open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport.  Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot redeem the Voucher.

5.9                 If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company.  These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.

 

6         By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

 

7         This Voucher can be redeemed online at www.nsbc.africa

 

8         Vouchers are issued at the discretion of Incredible Connection.

 

9         Vouchers are non-refundable and cannot be exchanged for cash.

 

10      Vouchers are issued with specific terms and conditions that regulate how and when they can be used.

 

11      Once the voucher codes are activated, this gives the member access to the Small Business Site known NSBC for a period of 12 months.

 

12      The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

 

13      Any fraudulent or abusive behaviour, not limited to the creation of multiple Incredible Connection accounts, in order to benefit unduly from a voucher, is abuse of the benefit and Incredible Connection reserves the right to deactivate a customer’s account; to cancel and not to honour any related purchases.

 

14      Vouchers are no longer redeemable after the voucher validity period has ended and as such will no longer be available for use.

 

15      Incredible Connection reserves the right to cancel any voucher promotion at any time.

 

16      Changes to the Voucher Terms & Conditions will be available on the www.incredible.comza in this regard the onus is on the customer to visit the Incredible Connection website regularly to check whether the Voucher Terms & Conditions have changed.

90. Masterpass Promotion

This Promotion is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).

  1. This Promotion shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  2. Promotion Period

The Promotion runs from 01 September 2020 to 30 September 2020, both dates inclusive. (the “Promotion Period”). No entries will be accepted after midnight on 30 September 2020.

  1. Who Can Participate:

You are entitled to participate in this Promotion if you are a natural person, 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Promotion.

  1. How to take part in the Promotion

A Customer must Spend R2000 or more at any selected Incredible Connection stores during the month of September and get a Free Powerbank valued at R300 while stocks last.

 

  1. Promotion Sale:

Should a customer choose to return the purchases, the Power Bank will be revoked and returned to Incredible Connection.

 

  1. Number of Entries per Participant

One entry per person for the period of the promotion.

  1. Entry Fee

There is no entry fee to participate in the promotion.

  1. The Prize

A Customer must Spend R2000 or more at any selected Incredible Connection stores during the month of September and get a Free Powerbank valued at R300 while stocks last.

  1. General

11.1             The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Promotion in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Promotion agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Promotion.

11.2             The laws of the Republic of South Africa govern this Promotion. If any provision or part of these Promotion Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Promotion Rules shall remain in force. Any violation of these Promotion Rules will result in the immediate disqualification of the transgressing Participant from the Promotion.

11.3             The Promoters decision is final, and no correspondence will be entered into.

11.4             No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

11.5          A copy of these Promotion Rules is available at www.incredible.co.za

91. Lenovo Experience Smarter Website Terms and Conditions Yoga Experience

www.experiencesmarter.co.za

 

How to Enter

 

  1. A customer will need to input their invoice number from an instore purchase or an online order number from an online purchase on the device purchased to claim a free Lenovo sleeve.

 

  1. The platform will be hosted on the “Lenovo Experience Smarter” website www.experiencesmarter.co.za

 

  1. Once the user registers on the website providing details of their device purchase, they will be able to start the complimentary sleeve designing process.

 

  1. A user is asked to select a maximum of 3 photos. The user has the option to choose photos from Facebook, Instagram, or upload from Computer.

 

  1. User can choose not to select any photos and choose to generate a random design.

 

  1. Users are then asked to add a signature.

 

  1. A user is asked to enter shipping details, such as name, email address, phone number and address along with the unique voucher code provided at the time of purchase to complete the submission and get the sleeve for free. A user can always save the artwork for later (associated with Facebook or Instagram user id or email address) or choose to print the artwork on a sleeve.

 

  1. Only one sleeve is allowed per serial number and this is specifically from Incredible Connection.

 

  1. There are a fixed number of sleeves to be claimed. Only the first 300 purchases of eligible devices in South Africa will be able to avail this offer. User must complete the process of designing the sleeve and placing the order by October 31st to be eligible. Any order placed after October 31st will not be processed. Additional 100 sleeves will be used for brand awareness and drive the campaign with influencers and journalists and other industry influential people.

 

 

DATA-USAGE:

 

1. If a user uploads photos from Facebook or Instagram, only Name, Email, and selected Photos will only be fetched and processed.

 

2. Only Name, Email, Phone Number and Address will be sent to the server for storage, for shipping purposes. Participants agree that their Name and Email will be used for marketing purpose.

 

3. User-selected photos are processed locally inside the users' computer and will not be sent to Lenovo nor it will be stored on any Lenovo servers.

 

4. Lenovo will not store any tracking cookies on user computer except the ones provided by Facebook or Instagram during login.

 

 

Eligible devices for the free sleeve exclusive to Incredible Connection:

 

Yoga S940 (i7 intel core processor)

Yoga C740  (i5 Intel core processor & i7 Intel Core processor)

Ideapad C340 (i5 Intel core processor & i7 Intel Core processor)

 

 

Terms and Conditions

 

  1. By Logging in, participants automatically agree to these Terms and Conditions.

 

  1. This experience is open to citizens residing in South Africa only.

 

  1. The personalization experience will start on 1st September 20202 and end on 31st October 2020.

 

  1. The free personalized sleeve is only valid for any purchase of eligible Lenovo devices purchased from Incredible Connection from 1st September and until 31st October 2020.

 

  1. All registered users are to follow and adhere to all entry guidelines outlines above.

 

  1. Lenovo reserves the right to remove and disqualify any offensive, rude or demeaning picture or nickname.

 

  1. The sleeve will be delivered free of charge to any user who satisfy point number 4 above

 

  1. Once submitted, the sleeve design cannot be changed.

 

  1. Once delivered, the sleeve cannot be returned.

 

  1. The sleeve cannot be exchanged for cash or any other monetary value

 

  1. The sleeve cannot be transferred to any other person

 

  1. Lenovo reserves the right to alter the offer and to amend these Terms and Conditions at any time without prior notice.

 

  1. Participants participate at their own risk and take responsibility for all their activity on the Website.

 

  1. Any personal data relating to entrants will be used solely in accordance with current data protection legislation applicable in your country of residence and in the country where the data controller is located.

 

  1. Lenovo’s Privacy Policy applies to this experience and to all information that we receive from your submission. Please note that by accepting these Terms and Conditions you are also accepting the terms of the Privacy Policy. You might find more information at:  https://www.lenovo.com/privacy.    

 

  1. Lenovo reserves the right to extend, reasonably shorten, suspend the time period of the experience terminate the experience whenever it should so choose for technical, commercial, or operational reasons, or for reasons beyond its control or generally for any reason whatsoever within their sole discretion. The experience, the sleeve, and terms and conditions may be amended by Lenovo, at any time during the experience, and will be applied and interpreted within their sole discretion. In such an event, all Participants waive any rights that they may have/purport to have in terms of this experience and acknowledge that they will have no recourse against Lenovo whatsoever.

 

  1. All publicity and other materials will be the sole property of Lenovo.

 

  1. To the fullest extent permitted by law, by participating, the Participant indemnifies, releases and agrees to hold harmless Lenovo their associated, holding and subsidiary companies, and its directors, agents, representatives, shareholders, employees, successors and assigns from any and all claims or liability arising from participating in the experience, any experience-related activity and/or acceptance, receipt, possession or use/misuse of any sleeve.

 

  1. To the extent permitted by law, Lenovo will not be liable in any way whatsoever, for any claims arising from loss, injury, damage or costs, suffered by a Participant in relation to this experience or the sleeve offered, including but not limited to claims relating to defects in the prizes or any losses caused by such defects or losses arising from incorrect or inaccurate information supplied by Participants.

 

  1. Lenovo will not be liable for any loss suffered as a result of incomplete or incorrect information provided.

 

 

Privacy Policy

 

  1. Lenovo respects your privacy. We will not give any personal contact information provided to us during this experience to any third party not associated with Lenovo the experience. Contact details provided and collected will be used solely for processing the sleeve design and delivering the sleeve, and Lenovo marketing information.

 

  1. You have the right to decline permission to use your name or image in marketing material or participate in any marketing activity, however due to the nature of this experience, should you decide to do so, you will not be able to get the free sleeve. SHOULD YOU NOT AGREE THERETO, DO NOT ATTEMPT TO ENTER THE EXPERIENCE.

 

  1. The Participant grants to Lenovo the non-exclusive, irrevocable, perpetual, worldwide, royalty-free, transferable, sub-licensable right and license to use, perform, exhibit, reproduce and/or otherwise exploit the comment, photo and/or video in any manner and in any and all distribution channels, venues or media now known or hereafter devised, without further notice or any compensation to Participant. Participant further agrees, upon Lenovo’s request and without compensation, to sign any and all necessary and appropriate documents so as to reject, perfect or record such grant of license rights.

 

  1. By entering, a Participant acknowledges that personal information about the Participant will be shared with Lenovo and their agents to the extent necessary to conduct the experience process the sleeves and for the sleeves to be delivered to the customer.

 

 

  1. Nothing in these terms and conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or Lenovo in terms of the consumer and data protection legislation.

 

 

 

92. Epson Ecotank Cashback Promotion 2020
Selected printers Cashback amounts*
L120 R200
L1110 R230
L1300 R800
L1455 R2,000
L1800 R1,000
L3110 R320
L3111 R320
L3116 R320
L3150 R350
L3156 R350
L4150 R400
L4156 R400
L3160 R370
L4160 R500
L5190 R600
L6170 R850
L6176 R850
L6190 R1,000
L805 R650
L810 R700
L850 R800
L7160 R1,000
M1100 R300
M1120 R300
M1140 R400
M1170 R400
M2140 R500
M2170 R500
M3140 R600
M3170 R600

*cash back amounts include VAT


2. The Promotion applies to Selected Products purchased during the Qualifying Period from an Epson authorised reseller and retailer.
 
3. The Promotion is open to persons aged 16 years and above who are residents of South Africa and is subject to a maximum of 2 claims per household. Only 1 claim may be made per Selected Product.
 
4. The Promotion is open to end user customers only. Claims for Selected Products purchased which will be resold to a third party are not eligible for this Promotion. Resellers and retailers may not submit claims on behalf of their customers.
 
TERMS AND CONDITIONS OF CASHBACK PROMOTION 2020
 
5. The Promotion is not open to Epson employees, agents, distributors, resellers, retail employees of participating stockists or anyone connected with the Promotion.
 
6. The Promotion is not available on any second hand, refurbished or reconditioned stock.
 
7. The claim for cash back must be made within 30 calendar days from the date of purchase. The closing date for claims is 01.12.2020.
How to Claim
8. Claim online by going to www.epson.co.za/ecotankcashback completing the claim form and submitting it together with a copy of proof of purchase and a photo of the serial number from the printer. You will be asked to provide your personal details including bank details.
 
9. Proof of purchase should be a legible copy of the retail receipt or invoice clearly showing the retailer name, date of purchase, product name and purchase price.  
 
10. Once a claim is received a confirmation of receipt will be sent by email
 
11. The cash back payment will be made by bank transfer within 30 days of receipt of claim validation. The Promoter will only make bank transfer to an account that is set up in the country where you made the purchase of the Epson product. The Promoter is not liable for any bank costs incurred relating to any bank transfers of the cash back payment. Accordingly, if your bank charges you, such charges will be deducted by your bank from the cash back amount.
 
12. It is the person registering the claim’s responsibility to ensure that the correct bank account details have been recorded; if incorrect information has been provided and the Promoter makes a payment that is rejected or not received by you then the Promoter will not be responsible for re-issuing such payment.
 
Restrictions
13. Where the cash back payment constitutes a taxable benefit, the tax liability lies with the recipient.
 
14. If the Selected Product which is the subject of a claim is returned to the seller for any reason the customer’s entitlement to claim cash back is forfeited and any cash back paid to the customer must be repaid to the Promoter within seven days.  
 
15. The Promoter reserves the right to request additional evidence to help validate a claim if it believes that it may not be legitimate.
 
16. A claim will not succeed if: a. The Selected Product was not purchased within the Qualifying Period b. The claim form was not completed in full c. The proof of purchase was not supplied or was illegible d. The claim was not submitted within 30 calendar days from the date of purchase e. You have not complied with these terms and conditions
Personal data  
17. During registration for the Promotion, you will need to provide your personal data necessary for Epson to administer the Promotion. You will find more information in the Promotions Privacy Information Statement. In addition to using your personal data for the Promotion, Epson also asks your consent for Epson to send
TERMS AND CONDITIONS OF CASHBACK PROMOTION 2020
 
marketing materials such as surveys regarding Epson branded products, newsletters and/or advertisements from Epson. You are not obliged to do so.
General
18. Promoter will not accept responsibility for lost claims. Promoter will reject claims received after the closing date and those which it reasonably considers to be incomplete, illegible or fraudulent.
 
19. These terms and conditions are governed by the laws of the country in which you have purchased Selected Product and come under the jurisdiction of the competent courts of that jurisdiction.
 
20. By entering this Promotion you confirm that you have read, understood and accepted these terms and conditions. The Promoter reserves the right to cancel or amend them without notice in the event of any circumstances beyond its reasonable control.   
Promoter: The Promoter is Epson Europe B.V. having its registered office in Amsterdam, the Netherlands. For all correspondence please write to the following address: Epson European Marketing Department, P736 Cashback Promotion, Westside, London Road, Apsley, Hemel Hempstead, Herts HP3 9TD England

93. IC Steam Promo

1. Subject to terms and conditions, customers will qualify for a Steam voucher when purchasing a qualifying HP product at Incredible Connection

Valid from 24 September -10 November 2020

SKU

Description

Voucher

187N5EA

HP Pavilion Gaming 15 Intel® Core™ i5-10300H Processor

R800 Steam Voucher

 

2. To take advantage of the promotion, customers must complete the online redemption form (available at                                   www.hpgaming.co.za) attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.

3. Once the redemption form and supporting documents have been submitted, the customer will receive a confirmation email. Should the customer have any queries they must email: [email protected]

4. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.

5. Customers will receive their voucher within 3-5 working days from verification of submission of their redemption. Vouchers will only be emailed through should the submission be compliant and complete.

6. Customer will only be granted a voucher upon HP´s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.

7. The voucher will not be granted to a customer who:

a)     has not purchased a Qualifying HP Product within the promotional period from participating retailer; and/or

b)     has not supplied proof of purchase; and/or

c)     has purchased within the campaign dates; and/or

d)     failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.

8. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes)

9. Where this voucher constitutes a taxable benefit, all tax liability lies with the recipient.

10. By participating in this promotion, the customer is agreeing to the terms and conditions.

11. The offer is valid only in South Africa to end users and exclusive to Incredible Connection. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.

12. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.

13. Vouchers must be claimed by the end user customer only. Retailers may not claim the voucher on behalf of their customers.

14. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.

15. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.

16. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.

17. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.

18. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.

19. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP´s liability for death or personal injury of customer proven to be caused by HP´s negligence.

20. If a product is returned (thus revoking the sales contract) no voucher can be granted. In the case that the voucher has already been issued, it must be fully paid back.

21. HP South Africa (Pty) Ltd. 12 Autumn Road, Rivonia, Sandton.

94. Incredible Connection Huawei MATEBOOK D14 Facebook competition
  1. This competition is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).
  2. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  3. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za
  4. Competition Period

The Competition runs from 1 October 2020 to 31 October 2020, both dates inclusive. (the “Competition Period”). No entries will be accepted after midnight on 31 October 2020.

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

  1. How to Enter

A Participant must comment on the Incredible connection Facebook page, under the post for Huawei MateBook D14 Ryzen 5. Which will be posted on the 1st of October 2020.

 

Once your comment is posted you will be automatically entered into the competition (It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage).

 

 

  1. Number of Entries per Participant

One entry per person.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

Huawei MateBook D14 Ryzen 5, Valued at R13 499.

  1. Winning draw and Winner’s Rights and Obligations

 

11.1             The Winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2           The draw will take place on the 6th of November 2020, the winner will be posted and notified via a phone call. The winners will be contacted by head office and posted on the Incredible Connection webpage.

 

11.3             Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4             The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5             The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s webpage.

11.6             The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7             The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8             The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

11.9             By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10          Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11          By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12          By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13          The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

12.1             The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2             The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3             The Promoters decision is final, and no correspondence will be entered into.

12.4             No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12.5   A copy of these Competition Rules is available at www.incredible.co.za

95. RSA Incredible Dance Moves Facebook Competition
  1. This competition (the “Competition”) is promoted by Incredible Connection a division of JD Consumer Electronics and     Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Incredible Connection being a brand of the JD Group (the “Promoter”).

 

  1. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za

 

  1. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

 

  1. Competition Period

The Competition runs from 2nd October 2020 to 31 October 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 31 October 2020.

 

  1. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

 

  1. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

 

  1. How to Enter

A Participant must share their incredible dance moves video with us by posting the link to their video in the comments section of the Facebook post and tag #IncredibleDanceMoves and they will then automatically be entered into a draw to win a prize as described below (the “Prize”).

 

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

 

  1. Number of Entries per Participant

One per person for a period of the competition.

  1. Entry Fee

There is no entry fee to participate in the Competition.

  1. The Prize

An Incredible Connection gift voucher in the amount of R3000

  1. Winning draw and Winner’s Rights and Obligations

 

10   

11   

11.1         The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2             The draw will take place on 2 November 2020.   

11.3             Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4             The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5             The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page, Instagram and webpage.

11.6             The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7             The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8             The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

11.9             By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10          Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11          By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12          By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13          The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

  1. General

11               

12               

12.1               

11.1               

12.1              The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at     any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2             The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3             The Promoters decision is final, and no correspondence will be entered into.

12.4             No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12.5              A copy of these Competition Rules is available at www.incredible.co.za

 

96. RSA Incredible Dance Moves Facebook Competition - Voucher Redemption Terms and Conditions
  1. This Competition shall be conducted in accordance with Section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 20008. These Terms and Conditions will govern the redemption on your Voucher from any Incredible Connection (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

 

  1. This Voucher (the “Offer”) is promoted by Incredible Connection, a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), and with Incredible Connection being a brand of the JD Group (the “Promoter”).

 

  1. By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

 

  1. This Voucher can be redeemed online at www.incredible.co.za and in-store.

 

  1. Vouchers are issued at the discretion of Incredible Connection.

 

  1. Vouchers are non-refundable and cannot be exchanged for cash.

 

  1. Vouchers may not be used in conjunction with any other reward, voucher or discount.

 

  1. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for the purchasing of an item within approved chain stores during a specific validity period.

 

  1. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher.

 

  1. All vouchers are valid for a maximum period of 3 years unless otherwise stipulated.

 

  1. Only one voucher can be used per purchase.

 

  1. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

 

  1. Purchase authorisation will be declined if these terms and conditions are breached.

 

  1. A voucher can be applied to any item, and the discount value of the voucher will be deducted from the total purchase price value of item/s. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by you. Any outstanding difference between the voucher and the amount of the purchase price must be paid before the expiry date of the quotation provided.

 

  1. If the full value of your voucher is not utilised on your first purchase, the balance will be remaining on your voucher and this can be used for future purchases provided the voucher is still within the validity period. Using part of the voucher will not change the original voucher validity period.

 

  1. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.

 

  1. Vouchers are no longer redeemable after the voucher validity period has ended and as such will no longer be available for use.

 

 

  1. Additional values cannot be added to existing vouchers.

 

 

  1. In the event a purchase is cancelled by the customer after voucher redemption, the discounted voucher amount will not be reallocated or refunded and the voucher will be forfeit in its entirety.

 

  1. Incredible Connection reserves the right to cancel any voucher promotion at any time.

 

  1. Incredible Connection reserves the right to cancel or reverse an individual’s voucher redemption.

 

  1. Incredible Connection reserves the right to amend these Voucher Terms & Conditions at any time.

 

  1. Changes to the Voucher Terms & Conditions will be available on www.incredible.co.za In this regard the onus is on the customer to visit the Incredible Connection website regularly to check whether the Voucher Terms & Conditions have changed.

 

 

97. Black Friday 2020 Competition

1. This competition (the “Competition”) is promoted by Incredible Connection a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Incredible Connection being a brand of the JD Group (the “Promoter”).

2. These Terms and Conditions should be read together with the online terms and conditions displayed on www.incredible.co.za

3. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

4. Competition Period

The Competition runs from 16 October 2020 to 30th November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 30th November 2020.

5. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

7. How to Enter

A Participant must subscribe to the Incredible Connection newsletter to receive all our Black Friday news by simply clicking on the link and enter their details which is posted on Facebook and you could stand the chance to win a 75inch Sony TV valued R32 999.

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

8. Number of Entries per Participant

One per person for a period of the competition.

9. Entry Fee

There is no entry fee to participate in the Competition.

10. The Prize

75inch Sony TV to the value of R32 999.

11. Winning draw and Winner’s Rights and Obligations

11.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2. The draw will take place on the 03rd December 2020.

11.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date

11.4 The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria

11.5 The Winner will be notified via email within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page, Instagram and webpage

11.6 The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7 The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8 The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

11.9 By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10 Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11 By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12 By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13 The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

12. General

12.1 The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2 The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3 The Promoters decision is final, and no correspondence will be entered into.

12.4 No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12.5 A copy of these Competition Rules is available at www.incredible.co.za

98. RSA Incredible Connection Vlogging Facebook Competition Voucher Redemption

1. This Competition shall be conducted in accordance with Section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 20008. These Terms and Conditions will govern the redemption on your Voucher from any Incredible Connection (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

2. This Voucher (the “Offer”) is promoted by Incredible Connection, a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), and with Incredible Connection being a brand of the JD Group (the “Promoter”).

3. By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

4. This Voucher can be redeemed online at incredible.co.za and in-store.

5. Vouchers are issued at the discretion of Incredible Connection.

6. Vouchers are non-refundable and cannot be exchanged for cash.

7. Vouchers may not be used in conjunction with any other reward, voucher or discount.

8. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for the purchasing of an item within approved chain stores during a specific validity period.

9. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher.

10. All vouchers are valid for a maximum period of 3 years unless otherwise stipulated.

11. Only one voucher can be used per purchase.

12. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

13. Purchase authorisation will be declined if these terms and conditions are breached.

14. A voucher can be applied to any item, and the discount value of the voucher will be deducted from the total purchase price value of item/s. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by you. Any outstanding difference between the voucher and the amount of the purchase price must be paid before the expiry date of the quotation provided.

15. If the full value of your voucher is not utilised on your first purchase, the balance will be remaining on your voucher and this can be used for future purchases provided the voucher is still within the validity period. Using part of the voucher will not change the original voucher validity period.

16. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.

17. Vouchers are no longer redeemable after the voucher validity period has ended and as such will no longer be available for use.

18. Additional values cannot be added to existing vouchers.

19. In the event a purchase is cancelled by the customer after voucher redemption, the discounted voucher amount will not be reallocated or refunded and the voucher will be forfeit in its entirety.

20. Incredible Connection reserves the right to cancel any voucher promotion at any time.

21. Incredible Connection reserves the right to cancel or reverse an individual’s voucher redemption.

22. Incredible Connection reserves the right to amend these Voucher Terms & Conditions at any time.

24. Changes to the Voucher Terms & Conditions will be available on incredible.co.za In this regard the onus is on the customer to visit the Incredible Connection website regularly to check whether the Voucher Terms & Conditions have changed.

99. RSA Incredible Connection Vlogging Facebook Competition

1. This competition (the “Competition”) is promoted by Incredible Connection a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Incredible Connection being a brand of the JD Group (the “Promoter”).

2. These Terms and Conditions should be read together with the online terms and conditions displayed on incredible.co.za

3. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

4. Competition Period

The Competition runs from 22nd October 2020 to 19th November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 19th November 2020.

5. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6.Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

7. How to Enter

A Participant must share their video with us on how tech has made everyday life Incredible for them by posting the link to their video in the comments section of the Facebook post and they will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

8. Number of Entries per Participant

One per person for a period of the competition.

9. Entry Fee

There is no entry fee to participate in the Competition.

10. The Prize

An Incredible Connection gift voucher in the amount of R2000.

11. Winning draw and Winner’s Rights and Obligations

11.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2. The draw will take place on 25 November 2020.

11.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5. The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page, Instagram and webpage.

11.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7. The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

11.9. By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10. Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11. By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13. The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

12. General

12.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3. The Promoters decision is final, and no correspondence will be entered into.

12.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12.5. A copy of these Competition Rules is available at incredible.co.za

100. XBOX Series X Pre Order Promotion

1. This promotion is promoted by INCREDIBLE CONNECTION a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with INCREDIBLE CONNECTION being a brand of the JD Group (the “Promoter”).

2. This Promotion shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. These Terms and Conditions should be read together with the online terms and conditions displayed on incredible.co.za

4. Promotion Period

The Promotion runs from the 22 September 2020 (09h00) to the 16 October 2020 (12h00), both dates inclusive. (the “Promotion Period”) subject to stock availability.

5. Who Can Participant:

You are entitled to participate in this this Pre- Order Promotion if you are a natural person, 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Promotion.

7. How to take part in the Promotion

A Participant needs to place a pre-order of the newly launched Xbox Series X that is the qualifying product as listed below at http://www.incredible.co.za  to ensure you get your device before everyone else.  The first 200 customers who have completed payment to secure their purchase will qualify to receive a R500 Incredible Connection E-Voucher.  The E-Voucher will only be fulfilled after the 10th of November 2020.  The E-Voucher card will be sent via sms to the first 200 customer who qualifies. This E-Voucher may only be redeemed online. This E-Voucher is valid for 12 months from date of issue. Only 1 pre-order per customer will be allowed.

The participant must have pre-ordered the qualifying product from www.incredible.co.za within the promotional period. Any purchases outside the promotional period will not qualify for this promotion.

Should a customer choose to return their Xbox Series X device, the R500 Incredible Connection E-Voucher will be revoked.

 

Qualifying Product for Xbox Series X Promotion:

 Article  Number

Article Description

Price

 10131486

Xbox Series X

R11 999.00

 

7.1. Electronic Gift Card Terms and Conditions (E-Voucher)

An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, Incredible Connection will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer, Incredible Connection will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you. The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier.

7.2. The Gift Card may not be:

Exchanged for cash; or used for the payment of an account; used in conjunction with any other reward and no cash change will be given on purchases made with the Gift Card.

In the event that a purchase is cancelled by the customer after the Gift Card redemption, the discounted Gift Card amount will not be reallocated or refunded and the Gift Card will be forfeited in its entirety.

 

7.3. Security:

You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the Incredible Connection call centre on 0860011700 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit an Incredible Connection Store.

7.4. General;

For all our purchase terms and conditions please refer to our website at www.incredible.co.za (http//www.incredible.co.za), our in-store signage, our customer service help line 0860011700 or please ask any one of our store managers.

8. Number of Entries per Participant

One entry per person for the period of the promotion.

  • 9. Entry Fee

    There is no entry fee to participate in the Promotion.

    10. General

    10.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Promotion in its sole discretion at any    time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

    10.2. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

    10.3. The Promoters decision is final, and no correspondence will be entered into.

    10.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

    10.5. A copy of these Competition Rules is available at incredible.co.za

    • 1. Introduction

      1. 1.1. Welcome to the website JD Consumer Electronics and Appliances (Pty) Ltd trading as Incredible Connection (hereinafter referred to as " Incredible Connection") at www.incredible.co.za(hereinafter referred to as the "website") with the registration number 1963/002315/07. Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products or services that you may order online. Your continued use of the website will constitute acceptance of the Terms and Conditions, unmodified by you.
    • 2. Defects, Returns, Refunds & Guarantees

      1. 2.1. Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. As a gesture our commitment to you we have established a 'change of mind/ peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this returns policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original condition and packaging. We regret that due to copyright laws and the nature of the goods, licensed software and games cannot be returned unless defective.
      2. 2.2. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.
      3. 2.3. Return of purchases Refunds are deposited directly into your credit card or bank account. This process may take up to 10 to 30 days. Refunds processing time frame will only be commenced from time of goods received.
    • 3. Age Restriction On Sales

      1. 3.1. Certain of our products bear age restrictions. It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions (including, inter alia, games, DVD's and Videos) and that these restrictions are observed. Accordingly, you indemnify Incredible Connection and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.
      2. 3.2. No transaction concluded between Incredible Connection and a person under the age of 18 shall be binding upon Incredible Connection unless written consent thereto is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.
    • 4. Sales Records

      1. 4.1.  Full sales records regarding the transactions between you and Incredible Connection shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.
    • 5. Conclusion of sale and availability of stock

      1. 5.1. A sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. In the event that you complete the purchase cycle for such products at a later stage Incredible Connection cannot be liable to honor any Price changes or if such products are not available. Incredible Connection shall use reasonable endeavors to make the advertised stock available at the displayed price, for the period specified. To the extent of the expressed stock limitation (or availability) Incredible Connection shall supply the consumer with the same or equivalent stock as an alternative to the advertised stock, in the event of running out of stock on the expressed stock limits. (Incredible Connection may limit the quantity of sale goods per consumer.) Incredible Connection strives to ensure that we minimise out of stock situations. Incredible Connection will take all reasonable means to make your purchased product available at that price or alternatively we will advise on an equivalent product option as an alternative in this unfortunate occurrence of running out of stock. We will notify you of any delivery delays should we need to source a product. Please refer to our termination of sale process should you opt for a full refund.
      2. 5.2. Clearance campaigns might be implemented from time to time where stock is available in limited quantities. Incredible Connection is not obliged to source stock or offer a similar or upgraded item for this sale as stock will no longer be available in future.
    • 6. Displaying of prices

      1. 6.1. All pricing displayed on the web is inclusive of the current South African VAT, in South African Rands and is subject to price changes and may change without any warnings or notifications. Please note that all prices displayed exclude the cost of delivery. Incredible Connection takes utmost care to ensure that the displayed prices are correct. If a mistake is made or incorrect price is displayed we will correct these as soon as we are made aware of the incorrect displayed price. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of Incredible Connection, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges nor will Incredible Connection be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not want the product at the correct price and/or deliver charge. All transactions are conducted in South African RAND (R) (ZAR) through PayU Payment Solutions (Pty) Ltd. When PayU Payment Solutions (Pty) Ltd processes a transaction for you via any of their secure payment web services, the transaction is encrypted. The PayU Payment Solutions (Pty) Ltd security policy can be found at: https://www.payu.co.za/faqs/security.
    • 7. Governing Law and Jurisdiction

      1. 7.1. This website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these Terms and Conditions, you and Incredible Connection submit to the non-exclusive jurisdiction of the South African courts.
    • 8. Privacy Policy

      1. 8.1. Incredible Connection respects your privacy and will handle your personal information with care. The privacy policy forms part of the website terms and sets forth the way Incredible Connection will collect, use, process, secure, retain and disclose your personal information. By visiting, accessing or using the website you agree to the terms, which include this privacy policy. In order to use certain services you may be required to provide your personal information. Incredible Connection reserves the right to amend the privacy policy from time to time. Incredible Connection will post the revised policy on the website. Each time you visit, access or use the website, you agree to the privacy policy posted on the website at the time.
      2. 8.2. If you do not agree with anything in this policy, then you may not order any of our goods or order, register for, or use any of our services.

      DEFINITIONS

      1. 8.3. Words defined in the website terms of use will have the same meaning in the privacy policy. In the privacy policy:
      2. 8.4. “direct marketing” means any direct communication between Incredible Connection and you for the purpose of goods and service information, marketing goods or services, customer profile building and personal customer care;
      3. 8.5. “information” means any information, including personal information that you provide to Incredible Connection;
      4. 8.6. “interactive sections” means all sections of the website which allow you to communicate via the website with other visitors of the website or with Incredible Connection, including but not limited to forums, clubs, surveys, feedback forms, clubs and e-mails;
      5. 8.7. "personal information" means information relating to an identifiable, living, natural person, and where its applicable, an identifiable, existing juristic person, including, but not limited to:
      6. 8.8. Information relating to race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person
      7. 8.9. information relating to the education or the medical, financial, criminal or employment history of the person;
      8. 8.10. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
      9. 8.11. the biometric information of the person;
      10. 8.12. the personal opinions, views or preferences of the person
      11. 8.13. correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
      12. 8.14. the views or opinions of another individual about the person; and
      13. 8.15. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about that person
      14. 8.16. “we” or “us” or “Incredible Connection” means JD Consumer Electronics and Appliances (Pty) Ltd, a division of Pepkor Trading (Pty) Ltd trading as Incredible Connection. Incredible Connection is part of a group of brands that all trade under Pepkor Trading. When you share your information with one of our brands, you may be sharing it with one of the other brands. “website” means www.incredible.co.za
      15. 8.17. “social media” means any social media platform, including, but not limited to Facebook, Twitter, YouTube and Pinterest.
      16. 8.18. "you” or “user” means any person who accesses or uses the website.

      COLLECTION OF PERSONAL INFORMATION

      1. 8.19. We collect certain information: when you make use of our services, necessary to provide the service to you; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website or when you enter competitions, take advantage of promotions, respond to surveys or register and subscribe for certain additional services.

      ACTIVE COLLECTION OF PERSONAL INFORMATION

      1. 8.20. You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of the website.
      2. 8.21. In these situations, Incredible Connection will ask the user for particular information, and inform the user at each information point what information is mandatory and what information is optional, specifically in the instances of ordering any goods or services from us.

      BY PROVIDING US WITH ANY GOODS, SERVICES OR OPTIONAL INFORMATION YOU ARE CONSENTING TO US TO COLLECT YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE LAW AND IN THE MANNER DESCRIBED BELOW.

      1. 8.22. You agree that Incredible Connection may collect, use and store your personal information to:
      2. 8.23. establish and verify your identity;
      3. 8.24. maintain and update Incredible Connection’s customer, or potential customer databases;
      4. 8.25. greet you when you access the website;
      5. 8.26. send you direct marketing material from which you will be able to opt out or unsubscribe;
      6. 8.27. provide you with value added services like specialized services and knowledgeable staff, free advice, technical call centre, peace of mind supplier backed warranties as well as special corporate deals;
      7. 8.28. send you messages about the website, your account, the goods and services we offer;
      8. 8.29. communicate with you in general;
      9. 8.30. customize the website to users' preferences;
      10. 8.31. inform you of facts relating to your website access and use;
      11. 8.32. improve the content of the website or any of our services; installation, guarantee, extended warranties, customer care and product reviews;
      12. 8.33. inform you about Incredible Connection’s goods and services, including information particularly aimed at a specific user;
      13. 8.34. inform you about competitions, promotions and special offers from Incredible Connection;
      14. 8.35. do marketing and product research for Incredible Connection;
      15. 8.36. provide you with targeted advertising when you access the website.

      PASSIVE COLLECTION OF PERSONAL INFORMATION

      1. 8.37. Incredible Connection passively collects (i.e. without the user actively providing the information) information from your browser, including an IP address, browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie information, and the page requested.
      2. 8.38. A cookie is an alphanumeric identifier which Incredible Connection’s computer system transfers to your hard drive through your web browser when you visit the website. It enables our system to recognize you when you visit the website again and to improve our service to you. It also enables us to diagnose problems with our server, to report and aggregate information, to determine the fastest route for your computer to use in connecting with the website, and how to better administer and improve the website. It also enables us to compile aggregate information about your website access and use.
      3. 8.39. We can use this information to enhance the content of the website and to make it more user-friendly.
      4. 8.40. Please note that you may disable the use of cookies by configuring your browser accordingly.
      5. 8.41. You consent to the passive collection, use and storage of user's information

      DISCLOSURE / SHARING

      1. 8.42. You agree that Incredible Connection may disclose, if needed, your personal information to:
      2. 8.43. Incredible Connection affiliates;
      3. 8.44. Employees or third parties contracted or employed by Incredible Connection to provide services for or to Incredible Connection, including for example, website hosting and development, joint content and services; customer support, technical support, financial services like credit or other payment processing, delivery services, to guide decisions about our products, services and communications (they will only use this information to send you marketing communications if you have requested their goods or services); and other support services. These companies require access to users' personal information to perform their functions and not for any other purposes and Incredible Connection will take all reasonable steps to enter into confidentiality and non-disclosure agreements with the relevant service providers;
      4. 8.45. Any third party to investigate or resolve complaints, including abuse complaints;
      5. 8.46. Credit bureaus to report account information, as permitted by law;
      6. 8.47. Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria)
      7. 8.48. Any third party who acquires all, or substantially all, of the assets or shares in Incredible Connection, any of Incredible Connection affiliates, and/or the Incredible Connection website, whether by sale, merger, acquisition or otherwise. We will disclose the transfer on the website;
      8. 8.49. Governmental agencies, exchanges and other regulatory or self-regulatory bodies if Incredible Connection is required to do so by law or if Incredible Connection believes that this is necessary to:
      9. 8.50. comply with the law or with any legal process;
      10. 8.51. protect and defend the rights, property or safety of Incredible Connection, its affiliates or their customers;
      11. 8.52. prevent or deal with fraud or the abuse, misuse or unauthorized use of the website;
      12. 8.53. protect the rights, property or safety of members of the public (if you provide false or deceptive information about yourself or misrepresent yourself as being someone else, Incredible Connection will proactively disclose this information to the appropriate regulatory bodies and commercial entities).
      13. 8.54. You agree that Incredible Connection may use your personal information to compile profiles for statistical purposes and may trade with these profiles and statistical data, provided that the third party will not be able to link the profiles or statistical data to the user.

      SELLING

      1. 8.55. We will not sell or distribute your personal information unless as specifically stated in this policy. No personal information will be disclosed to anyone except as provided in this privacy policy.

      MONITORING

      1. 8.56. Incredible Connection may monitor, intercept, read, block, or delete communication over its information systems.

      SECURITY

      1. 8.57. Incredible Connection takes reasonable steps to put in place and maintain electronic procedures and systems with reference to accepted technological standards to secure all information under its control.
      2. 8.58. Our hosting company will host our website in a secure environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

      ACCURATE AND UP TO DATE

      1. 8.59. We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes explicitly defined in this policy. From time to time we may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, by emailing us, or by phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
      2. 8.60. You may update or correct your personal information to ensure it is accurate, current, and complete, by e-mailing Incredible Connection Head office at [email protected]
      3. 8.61. Incredible Connection will take reasonable steps to correct or update such information as soon as possible.
      4. 8.62. You may choose to correct or update the personal information you have submitted to us, by clicking the relevant menu in any of the pages on our website.

      RETENTION OF PERSONAL INFORMATION

      1. 8.63. We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
      2. 8.64. retention of the record is required or authorised by law; or
      3. 8.65. you have consented to the retention of the record. During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

      TRANSFER OF PERSONAL INFORMATION OUTSIDE OF SOUTH AFRICA

      1. 8.66. We may transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

      USERNAMES AND PASSWORDS

      1. 8.67. You acknowledge that Internet communications and transactions are not 100% secure or error free. In particular, information may not be secure in transit from the user to the website.
      2. 8.68. Moreover, where the user provides particularly sensitive personal information like passwords, ID numbers, or other special access features on this site, it is the user's responsibility to maintain the confidentiality of it and to safeguard them.

      CHILDREN

      1. 8.69. The website is not targeted at children under the age of EIGHTEEN and Incredible Connection will not knowingly collect information from users in this age group
      2. 8.70. We encourage parents to talk to their children about the use of the Internet and information they disclose to websites.

      UNAUTHORIZED USE

      1. 8.71. Unauthorized use of information systems may be a violation of the law, including the Electronic Communications and transactions Act 25 of 2002 and the agreement between you and Incredible Connection. A violation may result in civil and criminal penalties.

      QUERIES AND COMPLAINTS

      1. 8.72. If you have any queries or complaints concerning this privacy policy and its application, you may contact the compliance officer at [email protected]

      RESOLUTION OF DISPUTES

      1. 8.73. If a dispute between Incredible Connection and a user concerning the interpretation or application of this privacy policy remains unresolved, and the user wants to pursue the dispute, the user must refer the dispute to arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa.
      2. 8.74. The arbitration proceedings must be conducted in Johannesburg in English.
      3. 8.75. The arbitration ruling will be final and the unsuccessful party will pay the costs of the successful party on an attorney and own client scale.
    • 9. External Social Media Policy

      INTRODUCTION

      1. 9.1. We operate various social media communities on various social media services and are glad to have you as a community member. We encourage you to publish content and interact with us and other community members through our communities.

      COMUNITIES

      1. 9.2. This policy applies to your conduct on any of our communities on any social media service. Social media is a broad term that covers any existing or future digital tool or other kind of technology that allows one person to publish the same message to many people in a public or semi-public forum at the same time using the Internet or a similar communications network.

      NOT OUR VIEWS

      1. 9.3. We’re always glad to hear from you and encourage you to engage through our social media communities, but what you and other community members publish on our social media communities do not necessarily reflect our views. In fact, the views you and other community members express are yours or theirs alone and not ours.

      RESPONSE TIME

      1. 9.4. We will do our best to reply to anything that you publish to our social media communities or send directly to us through social media within a reasonable time, but there may be times when we take longer to reply to you. We generally moderate our social media communities from 08h00 to 17h00 on weekdays other than public holidays. We also generally have reduced hours for replying to anything published after hours, on the weekend, or on public holidays. We may also sometimes only reply to these on the next available working day. However, we are not liable for responding within an unreasonable time or failing to respond to you at all.

      NO ENDORSEMENT

      1. 9.5. We appreciate it when you post content to our social media communities and we may acknowledge it with a ‘like’, ‘retweet’, ‘favourite’, or other way of acknowledging it depending on the particular social media service you published it on. But, the mere fact that we acknowledge something you publish does not mean that we endorse it in any way. We only endorse something if we explicitly say that we do in writing.

      PROHIBITED CONDUCT

      1. 9.6. We believe in freedom of speech and we encourage you to conduct yourself as you please (within reason) on our social media communities, provided that it doesn’t amount to abuse. You’re allowed to respectfully disagree with someone, but you’re not allowed to attack them personally. You may not engage in any of the following prohibited conduct:
      2. 9.7. discrimination, which means treating someone in a certain way based on prejudice – like racism, homophobia, bigotry, or other kinds of prejudice.
      3. 9.8. hate speech, which means attacking someone based on their attributes – like their gender, ethnicity, religion, race, disability, or sexual orientation;
      4. 9.9. harassment, which means harming someone or threatening to harm them – like bullying, intimidation, or stalking; or
      5. 9.10. trolling, which means a specific way of harassing someone online by intentionally sowing discord, starting arguments, or publishing objectionable content.

      PROHIBITED CONTENT

      1. 9.11. We look forward to having your content on our social media communities and want you to feel empowered to publish anything within reason. But, you may not publish any prohibited content including:
      2. 9.12. illegal content that is prohibited by law – like child pornography, pirated content, or content that otherwise infringes someone else’s copyright or other rights;
      3. 9.13. harmful content that could cause harm to someone – like defamatory comments, fraudulent claims, or untrue statements;
      4. 9.14. offensive content that could reasonably offend someone – like pornography, obscenities, or anything intended to shock someone; or
      5. 9.15. impermissible content – contrary to any codes or standards that we subscribe to and make you aware of. Competitions We run promotional competitions through social media from time to time. These promotional competitions are regulated by rules that determine what entries we accept, how we randomly select winners, and how the competition is monitored by auditors or other monitoring parties. The law requires us to have these rules and to appoint an external party to oversee that the competition is conducted fairly and according to the rules. A copy of the rules is available to you on request if you are an entrant or available on our websites. You may not engage in any of the following prohibited conduct:
      6. 9.16. unjustified outcries, which means strong expressions of public disapproval or anger based on false assumptions – like “The competition was rigged!” (our competitions are run strictly in accordance with the law and any baseless claim to the contrary is defamation against us);
      7. 9.17. discriminatory objections, which means negative comments about the competition or its results based on attributes of the individual entrants or winners, including their gender, ethnicity, religion, race, disability, or sexual orientation – like “I can’t believe only [insert attribute here] people won!” or “Not even a single [insert attribute here] person won!” (anyone is allowed to enter our competitions and winners are randomly chosen by computer software under the supervision of an external party – no one has any control over who wins or who does not and there may be multiple winners with a single attribute and none with yours); and
      8. 9.18. prohibited discussions, which means certain aspects of promotional competitions that we are not allowed to talk to you about in terms of our promotional competition rules, like the personal details of the winners. We also advise you not to share personal information on any public platform. Rather send us a private inbox message to keep your personal details safe.

      REPORT

      1. 9.19. Unfortunately, other community members may not abide by this policy and you may have to report them to us. You should not feel bad about reporting your fellow community members if you have a legitimate reason to think that they have breached this policy, particularly if they have done something to negatively affect you. However, you should not report anyone lightly. Any use of our reporting facility to censor discussion may itself be regarded as a breach of this policy.

      MODERATION

      1. 9.20. Each social media community has features that allow us to edit or completely remove published content under certain circumstances. We value your contributions to our communities and will never use these features to edit or remove content you publish unnecessarily. But, as the moderator of our social media communities we are responsible for overseeing their content. We have complete discretion to edit or remove anything you publish on our social media communities that we think is inconsistent with this policy without notice to you. We may also impose filters on our social media communities depending on the features of the relevant social media service that prevent you and other community members from posting content containing certain keywords in the first place. We may moderate any of the following things as described above among others:
      2. 9.21. anything that is not relevant to a social media community or the conversation in question;
      3. 9.22. anything that results from prohibited conduct, including discrimination, hate speech, harassment, or trolling;
      4. 9.23. prohibited content, including content that is illegal, harmful, offensive, or impermissible; or
      5. 9.24. prohibited promotional competition related content, including unjustified outcries, discriminatory objections, or prohibited discussions

      QUERIES AND REINSTATEMENT

      1. 9.25. If we have removed anything that you have published, you may ask us for reasons why it was removed. We will do our best to inform you of the reason for removal, but are not required to do so. We also need not tell any other community members why we have decided to remove your content. Unfortunately, there may be times when we cannot give detailed legal reasons for why we have decided to remove anything you publish. We will only reinstate your removed content if we have a compelling reasons to do so.

      RECOURSE

      1. 9.26. There may come a time when you or another community member breaches this policy in a way that calls for action from our side. We have absolute discretion to take action if we deem you to have breached this policy and may take recourse against you in the form of a suspension or a ban.

      SUSPENSION

      1. 9.27. We may suspend your right to participate in any of our social media communities if you do not comply with this policy, which means that you will not be able to access it for a period of time. Some social media services do not allow the temporary suspension of community members, in which case we may ban you instead.

      BANS

      1. 9.28. We may ban you from any of our social media communities outright under extreme circumstances, which mean that you will not be able to access it for the foreseeable future.

      OTHER ACCOUNTS

      1. 9.29. We may also ban or suspend any other social media accounts that we suspect you to be operating through after we have taken recourse against you through your initial account.

      APPEALS

      1. 9.30. If we have suspended or banned you, you may appeal to us to reinstate your access to a social media community. We will provide you with steps to take to ask to be reinstated by email if we decide to suspend or ban you so that the process is as just and equitable as possible.

      THIRD PARTY LINKS

      1. 9.31. Links on our social media communities may lead you to third-party websites. Third-parties other than us control these websites. We are not responsible for the content on those sites.
    • 10. PAIA Manual

    • 11. Security

      1. 11.1. Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that Incredible Connection suffers any damage or loss..
      2. 11.2. You agree and warrant that your log-in name and password shall:
      3. 11.3. be used for your personal use only; and
      4. 11.4. not be disclosed to any third party.
      5. 11.5. You allow Incredible Connection to take all reasonable steps to ensure the integrity and security of the website and back-office applications.
      6. 11.6. All credit card transactions are encrypted and handled by a third party Supplier called Setcom (Pty) Ltd. Incredible Connection's registration documents and the website's registered domain name are checked and verified by GeoTrust Incorporated.
    • 12. Changes to Agreement

      1. 12.1. Incredible Connection may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.
    • 13. Dispute Resolution

      1. 13.1. Should a dispute arise between you and Incredible Connection on any matter arising out of these Terms and Conditions, and the matter is not resolved through the Customer Relations Department of Incredible Connection within 1 (one) calendar month to your satisfaction, then you are at liberty to submit your complaint to the National Consumer Commission (the "NCC")..
      2. 13.2. Should such dispute be outside of the jurisdiction of the NCC, such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa which rules can be downloaded here
    • 14. Address for Notices

      1. 14.1. Incredible Connection chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the Oaks, 6 Mellis Road, Rivonia, Johannesburg, South Africa, with a copy to be sent to [email protected]
    • 15. Term of These Terms and Conditions

      1. 15.1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.
    • 16. Copyright and Other Intellectual Property Rights

      1. 16.1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.
    • 17. Electronic Communications

      1. 17.1. When you visit the website or send e-mails to Incredible Connection, you consent to receiving communications from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communications sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".
    • 18. Hyperlinks, Framing and Other

      1. 18.1. Hyperlinks provided on this website to non-Incredible Connection sites are provided as is and Incredible Connection does not necessarily agree with, edit or sponsor the content on such web pages..
      2. 18.2. No person, business or web site may frame this site or any of the pages on this website in any way whatsoever.
      3. 18.3. No person, business or web site may use any technology to search and gain any information from this website without the prior written permission of Incredible Connection. Such permission could be obtained from [email protected]
      4. 18.4. No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate JD Group Consumer electronics and Appliances division for any damage or harm caused by any such action.
    • 19. Payment Options

      Incredible Connection Products, Price Availability

      1. 19.1. All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands Only and is subject to price changes and may change without any warnings or notifications. Stock availability Stocks of all goods on offer are limited. Incredible Connection shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Incredible Connection be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Incredible Connection will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy") Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.
      2. 19.2. Errors Please note that although Incredible Connection endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Incredible Connection for a full refund within 7 days of delivery. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).
      3. 19.3. Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.
      4. 19.4. Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turnaround time for special order deliveries are 3-5 working days.
      5. 19.5. Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

      Agreements of Sale

      1. 19.6. Placing a product in a shopping basket without completing the purchase cycle does not constitute:
      2. 19.7. an agreement of sale; and/or
      3. 19.8. an order for such product, and as such, Incredible Connection may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
      4. 19.9. An agreement of sale only comes into effect if and when:
      5. 19.10. you electronically submit a completed order for one or more products in your shopping basket; and
      6. 19.11. payment is either authorised, or received by Incredible Connection in its bank account.
      7. 19.12. Termination of Sales & Cancellation of Orders
      8. 19.13. By Incredible Connection: Incredible Connection reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.
      9. 19.14. By You: Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.
      10. 19.15. Collect and pay in store; where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is “Ready to collect” Please collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not collected within 48 hours after receipt of the "Ready to collect" email notification.

      Amounts Payable by You

      1. 19.16. Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.
      2. 19.17. Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.
      3. 19.18. Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.
      4. 19.19. Import Duties Import duties may be payable by recipients of goods in foreign countries. Incredible Connection does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.
      5. 19.20. Errors: Incredible Connection shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of Incredible Connection, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges nor will Incredible Connection be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.

      Payment Methods

      1. 19.21. Subject to the exceptions listed below, your payment for any products ordered from Incredible Connection must be made to Incredible Connection's bank account in any one of the following ways:

      Credit card payments

      1. 19.22. The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by incredible connection are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.

      3D Secure:

      1. 19.23. We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online, but are concerned about the risks that may be involved. This is why we a deploy technology, such as 3D Secure, which has been designed to protect you while you shop.

      Bank deposits & Electronic Funds Transfer

      1. 19.24. Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into Incredible Connection’s bank account which is subject to the following Terms and conditions:
      2. 19.25. the full amount must be paid as per your order request within 48hours of placing your order;
      3. 19.26. your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order
      4. 19.27. for a direct deposit, the deposit must be in cash and in SA Rand only, (no other currency will be accepted)
      5. 19.28. No cheque deposits are accepted
      6. 19.29. your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order
      7. 19.30. please email a copy of your deposit slip/transfer to [email protected]
      8. 19.31. your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in Incredible Connection’s account and on condition that your deposit slip has been mailed to [email protected]
      9. 19.32. depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shippe

      EFT Pro:

      1. 19.33. On the successful completion of your EFT Pro you will receive an order confirmation email.
      2. 19.34. When paying using PayU EFT Pro, the communication between you and your bank occurs as it normally would when you conduct an EFT.
      3. 19.35. You will be redirected to the online banking login screen and will be prompted to login with your online banking credentials.
      4. 19.36. You will receive a one-time pin which you would need to enter to confirm payment.
      5. 19.37. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted.). Incredible Connection cannot be held liable for any delays, cost associated to bank / admin charges and currency fluctuations.
      6. 19.38. PayU EFT Pro merely facilitates the transaction between you and your bank. PayU does not store any online banking login details.
      7. 19.39. Your delivery timeframe is dependent and will commence from the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&C’s for info).

      Masterpass:

      1. 19.40. Please refer to Masterpass terms and conditions.
      2. 19.41. By using Masterpass as an online payment method, you agree to the following terms and conditions:
      3. 19.42. Any queries relating to your Masterpass account, statement or else will be directed to Masterpass
      4. 19.43. Incredible Connection is in no way obliged to assist, direct or manage any Masterpass concerns, issues or general information requests and no such requests will be entertained
      5. 19.44. Masterpass returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions
      6. 19.45. You will not be refunded in cash for any Masterpass transaction. Incredible Connection cannot be held liable for the time it takes for your application to be concluded and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved.

      Deliveries

      1. 19.46. Incredible Connection delivers within the borders of South Africa only.
      2. 19.47. The Delivery option only commencers once the order has been verified and settled
      3. 19.48. An order will only be settled once payment has been received and "Verified"
      4. 19.49. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.
      5. 19.50. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays
      6. 19.51. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.
      7. 19.52. ID may be requested upon delivery
      8. 19.53. Same day delivery; This service is available throughout South Africa to Major Centres and will be affected by the same business day, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment has been received before 10h00.
      9. 19.54. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas. Should you live in an outlying area it may be more suitable to choose overnight or an economy delivery service

      Overnight:

      1. 19.55. This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Overnight Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      Economy:

      1. 19.56. This service is available throughout South Africa to Major Centres and will be affected within 3 to 5 working days, (Monday to Friday, excludes weekends and public holidays).
      2. 19.57. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      Free Delivery:

      1. 19.58. This service is available throughout South Africa to Major Centres and will be affected within 5 to 10 working days, (Monday to Friday, excludes weekends and public holidays).
      2. 19.59. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      Next Day:

      1. 19.60. This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Next Day Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      Purchasing Televisions.

      1. 19.61. A valid TV license will be required in order to complete your purchase of this product.
      2. 19.62. You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book and TV license, before we can dispatch your order.

      Shipping

      1. 19.63. The Delivery option only commencers once the order has been verified and settled
      2. 19.64. An order will only be settled once payment has been received and "Verified"
      3. 19.65. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.
      4. 19.66. The same day delivery option needs to be paid for and "Settled" by 10:00 am to be received the same day, if "Settled" after 10:00 am It will be delivered the following day. Same day delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area
      5. 19.67. The overnight delivery option needs to be paid for and "Settled" by 3:00 pm to be received the following day, if "Settled" after 3:00 pm It will be delivered the 2nd day. Overnight delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area
      6. 19.68. i.e. If an order is placed with the "same day delivery" option today but paid for or verified 3 days later before 10:00am. You will receive it on the third day, if it is paid for or verified after 10:00am on the third day you will receive it on the fourth day.
      7. 19.69. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays
      8. 19.70. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.
      9. 19.71. ID may be requested upon delivery
    • 20. Visa Checkout Terms of Service

      1. 20.1. Important: Please carefully read the Visa Checkout terms of service ("Terms") on www.visa.co.za before using this as a payment method. By registering and creating a VISA CHECKOUT ACCOUNT, you have acknowledged that you understand and agree to all of the terms and have clicked an "I Accept" button OR AN EQUIVALENT INDICATOR with regards to the use of Visa Checkout. Please refer to www.visa.co.za for a full set of VISA CHECKOUT terms and conditions.
      2. 20.2. By using VISA CHECKOUT as an online payment method, you agree to the following terms and conditions:t
      3. 20.3. Any queries relating to your VISA CHECKOUT account, statement or unlawful payments will be directed to VISA CHECKOUT and not Incredible Connection
      4. 20.4. Incredible Connection is in no way obliged to assist, direct or manage any VISA CHECKOUT concerns, issues or general information requests and no such requests will be entertained
      5. 20.5. VISA CHECKOUT returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions
      6. 20.6. Incredible Connection cannot be held liable for the time it takes for your OTP that is required for 3D Secure payments, and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved. For limited stock promotions we recommend that if you are not an existing VISA CHECKOUT user to please select a different payment method
    • 21. Gift Cards Terms and conditions

      1. 21.1. Physical Gift Cards:

      The Gift Card carries no value unless money is loaded onto the card either in store or electronically. The Gift Card may be used to purchase from any Incredible Connection store in South Africa. Purchases will be deducted from the balance on the Gift Card until there is a zero balance, however the value of the Gift Card balance may be increased at any stage. The Gift Card balance may be checked in store or through the Incredible Connection call centre on 0860011700. The balance as reflected on the Incredible Connection system will be considered binding. All transactions will be honoured to the maximum value of the Gift Card The Incredible Connection Gift Card is valid for a period of 3 (three) years from date of activation or upon full redemption thereof, whichever occurs earlier. However, where the balance of the Gift Card has been increased then it will remain valid for a period of (3) three years from the date of top-up or upon full redemption thereof, whichever occurs earlier – irrespective of the date of activation. Incredible Connection, it’s owners and it’s duly appointed agents will not be held liable for damage, loss, theft or copying of the original Gift Card, and it will not be held liable for any form of reimbursement or compensation of any nature whatsoever.

      1. 21.2. Electronic Gift Cards:

      An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. In addition to the following; Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, Incredible Connection will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer Incredible Connection will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier

      1. 21.3. The Gift Card may not be:

      exchanged for cash; or Used for the payment of an account; or no cash change will be given on purchases made with the Gift Card.

      1. 21.4. Security:

      You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the Incredible Connection call centre Centre on 0860011700 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit an Incredible Connection Store.

      1. 21.5. General;

      For all our purchase terms and conditions please refer to our website at www.incredible.co.za (http//www.incredible.co.za) Our in store signage, Our customer service help line 0860011700 or please ask any one of our store managers.

    • 22. Pre-Order Terms and Conditions

      1. 22.1. Application of terms and conditions. The terms and conditions laid out herein applies to all items pre-ordered online at Incredible Connection www.incredible.co.za, and is subject to our standard Terms & Conditions as listed on this website. You, the Customer, enters into the following 'Pre-Order' agreement with Incredible Connection a division of Connection Group Holdings Limited Reg No:1997/005390/06:
      2. 22.2. The Spirit of Fair Play. Because we pride ourselves in our customer service, diverse range of products and ability to meet the ever-growing consumer demands, we have allowed the pre-ordering of products on our website. The pre-ordering system essentially gives customers peace of mind that newly launched products can be secured before the official launch date thereby avoiding disappointment on or after the day. There are however times when unethical customers may try to take advantage of us and/or our systems so it is necessary to lay down the ground rules so that arguments can be prevented and/or resolved. We therefore would like to officially lay down the following ground rules for pre-ordering.
      3. 22.3. Minimum Deposit. A minimum deposit (as advertised on the website) will be required for pre-orderable items from time to time. Pre-orders must be secured with 100% upfront payment, before delivery. A pre-order is considered secured only when the appropriate amount for deposit or full pre-payment is made. "Secured" means that we will to the best of our ability attempt to secure the relevant stocks, to fulfil the order. It does not mean that pre-orders will be fulfilled 100% of the time, as occasionally there are circumstances beyond our control, but rest assured that we will fulfil all pre-orders 99.9% of the time.
      4. 22.4. Settling the Balance. Please be advised that Incredible Connection will be contacting you prior to the launch date to arrange for the settlement of the outstanding balance as per the advertised purchase price. We do however urge our customers to pay the full purchase price up-front so as to avoid the potential inconvenience of settling the outstanding balance before the launch date.
      5. 22.5. Maximum order quantities. To protect our Customers from unscrupulous elements who attempt to profit from limited stock and market demands, we restrict Customers' pre-orders to a limited number of units per product ordered. This ensures that everyone gets their fair share.
      6. 22.6. Pre-order status. All pre-orders are subject to stock availability. Sometimes manufacturers and suppliers are unable to stick to a delivery schedule and sometimes they are unable to fulfil their promise on quantities. However, to the best of our ability, we will only work with dependable, reliable and timely suppliers to protect your interests. Fortunately, these incidents are few and far between. For items for which severe shortage occurs, we will revert to the fairest basis which is first-pre-ordered, first-served. So it always pays to be quick and decisive when it comes to pre-ordering. Please note that the expected launch dates are subject to change at the manufacturer's discretion.
      7. 22.7. Changing your pre-order or cancelling it. In the event of changes to the advertised pricing, features or product offerings, the Customer will be notified and given an opportunity to continue, cancel or amend his/her pre-order. Refunds, changes and cancellations will only be possible for pre-orders that haven't been shipped to the Customer. Please allow for a potential variance, between the estimated pre-order price and the actual final retail price. The variance is usually applicable to imported items for which foreign freight, currency exchange rate fluctuations and of course, taxes. This usually works both ways, both for price increases and lower prices, subject to the final expenses incurred in importing the items.
      8. 22.8. Deliveries & Part Shipment. Deliveries of pre-orders will generally be concluded within 72 hours of the advertised launch date, we will however endeavour to have your product delivered as close to the advertised launch date as possible, ensuring that you are one of the first to have the product. In the event of part shipment (partial shipment) as requested by the Customer, he/she will be liable for all the associated delivery charges.
      9. 22.9. Collecting your pre-order. Customers will be permitted to collect their pre-orders at their self-appointed store.
      10. 22.10. Returns, Refunds and Exchanges. Incredible Connection reserves the right to provide refunds for orders that it no longer wishes to support/accept/fulfil. Please refer to the Returns, Refunds & Exchange Policy as listed on our website.
      11. 22.11. Determination of policies. At all times, Incredible Connection reserves the right to make any changes on all amendments, descriptions, updates, variations, assortments/bundles, prices, discounts etc., as it may deem fit, at its own discretion.
      12. 22.12. Applicability. Incredible Connection will enforce all policies stated on its website at all times. Customers are advised to be mindful of the rules and regulations, terms and conditions of their purchases as per the policies listed here.
    • 23. Promotions and Competitions

      1. 23.1. Products and Promotions may not be available at all our outlets and may be limited to our online store only. Kindly contact our call centre on 0860 011 700 to assist with product availability. General Terms and Conditions apply to Online Promotional Offers Inclusive of Black Friday & Cyber Monday. All items, unless specified otherwise may be ordered online at www.incredible.co.za
      2. 23.2. Terms and Conditions for Online Promotional Offers
      3. 23.3. These are the standard terms and conditions for promotional offers conducted or promoted by JD Consumer Electronics and Appliances t/a Incredible Connection
      4. 23.4. Your – participation in the promotional offer; and/or
      5. 23.5. Fulfilment of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.
      6. 23.6. Black Friday; this promotional offer is valid on 25 November 2016 only.
      7. 23.7. Cyber Monday; this promotional offer is valid on 28 November 2016 only.

      Entrance criteria:

      1. 23.8. This promotional offer is exclusive to Incredible Connection instore and online purchases (www.incredible.co.za) unless otherwise stated.
      2. 23.9. Stocks are limited.
      3. 23.10. Customers should log on the Incredible Connection website by strictly using their specific user login details. Use of other person’s login detail will disqualify your order.
      4. 23.11. Online purchases made through several logins and using the same card will disqualify the order.
      5. 23.12. Stocks are exclusively limited to 1(one) customer per advertised product/unit.
      6. 23.13. Any other online purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled/ disqualified.
      7. 23.14. Incredible Connection reserves the right to restrict and/or decline sales to traders and dealers.
      8. 23.15. The online purchase price has been reduced only for the purpose of this online promotional offer.
      9. 23.16. Prices will return to their standard price on the expiry of this promotional offer or should the limited stock be sold-out.
      10. 23.17. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date.
      11. 23.18. Placing a product in a shopping basket without completing the purchase cycle does not constitute; an agreement of sale; and/or an order for such product, and as such, Incredible Connection may remove such product from your shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.
      12. 23.19. An agreement of sale only comes into effect if and when; you electronically submit a completed order for one or more products in your shopping basket; and payment is either settled, or received by Incredible Connection in its bank account.....
    • 24. Trade-In Terms and Conditions

      1. 24.1. Customer to have valid SA ID doc or drivers licence
      2. 24.2. Device needs to at least 20% Charged
      3. 24.3. Trade in value is based on the following grading criteria
      4. 24.4. 100% - Working (general wear and tear is acceptable)
      5. 24.5. 75% - Broken Screen – Broken LCD, Frozen touch screen, Pixel damage, yellow discolouration on screen and dead pixels
      6. 24.6. 90% - No power – does not switch on, water damaged
      7. 24.7. 35% - Physical Damaged - Cracked Plastic and glass screens, large scratches, dents and cracked casing, swollen battery
      8. 24.8. Value of trade-in to be loaded on an Incredible Connection Gift Card
      9. 24.9. Standard IC terms and conditions around the gift card
      10. 24.10. No charger is required for a trade in
      11. 24.11. Consumers to give consent to have IMEI numbers will be checked via TransUnion and Checkmend for blacklisting
    • 25. Vodacom Contracts

      1. 25.1. Please note that all Vodacom contracts advertised are applicable to New contracts only and do not apply to upgrades which may be charged at a different rate to that of new contracts. Please note that additional terms and conditions may be applied by Vodacom as part of their approval process. All cellphones (bought cash or on contract) are Vodacom locked.
    • 26. 3 Year Extended Warranty

      1. 26.1. Please note that all Incredible Connection terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.
      2. 26.2. The Purchaser has to register the extended warranty online at www.incredible.co.za within the first 30 calendar days from the date of purchase on the proof of purchase (invoice), in order to qualify for the extended warranty.
      3. 26.3. This agreement (“the extended warranty”) has been entered into between Incredible Connection and the Purchaser in respect of the equipment (hardware) described on the proof of purchase (invoice), as soon as the online registration has been completed.
      4. 26.4. Only notebooks (laptops) and desktop computers sold on or after the launch date of 25 September 2017, qualify for this extended warranty program.
      5. 26.5. The manufacturer’s warranty starts on the day of the equipment (goods) purchase. The extended warranty starts one (1) calendar day after the manufacturer’s warranty expires and will extend the warranty by an additional 24 calendar months (2 years)
      6. 26.6. All terms and conditions of the standard manufacturer’s warranty apply to the extended warranty.

      This means that damage caused by, or evidence of the following (but not limited to) will invalidate the manufacturer’s warranty and will not be covered under the extended warranty either:

      1. 26.7. Lightning damage to any electronic equipment
      2. 26.8. Extended exposure to moisture and humidity
      3. 26.9. Liquid contamination
      4. 26.10. Fire or heat damage
      5. 26.11. Acts of God
      6. 26.12. War
      7. 26.13. Public disturbances
      8. 26.14. Connection to incorrect voltage or damage due to electrical power surges, load shedding or power interruptions
      9. 26.15. Normal wear and tear
      10. 26.16. Accidental damage
      11. 26.17. Misuse or abuse
      12. 26.18. Failure to properly maintain the equipment or goods
      13. 26.19. Use of improper cleaning methods, products or equipment
      14. 26.20. Infestation by insects or vermin
      15. 26.21. Incorrect installation
      16. 26.22. Incorrect operation
      17. 26.23. Use for which it is not designed (e.g. commercial or industrial environment)
      18. 26.24. Use of faulty or leaking batteries in electronic equipment
      19. 26.25. Damage caused by the use of remanufactured or generic accessories(eg. universal power supplies)
      20. 26.26. Incomplete or incorrect customer instruction/education
      21. 26.27. Evidence of tampering or repair by a non-approved service centre
      22. 26.28. Altered or removed serial number
      23. 26.29. Prolonged and excessive periods of maximum volume and loudness leading to damage of speakers and/or speaker boxes
      24. 26.30. Damage causing LCD (Liquid Crystal Display) leakage or screen cracks
      25. 26.31. Software related faults (no hardware fault) on electronic equipment
      26. 26.32. Faulty, expired on non-compatible software drivers on electronic equipment 7.27 Damage caused by viruses or malicious software on electronic equipment 7.28 Damage to Windows software registry on equipment fitted with a Windows operating system 7.29 Theft or Accidental loss of equipment (product)
      27. 26.33. Any other exclusions not listed above, but listed in the specific product terms & conditions supplied by the manufacturer with the equipment (goods) or referred to on the manufacturer’s website 8. Should the equipment (goods) require repairs in terms of the warranty during the course of the joint warranty period, the Purchaser has to bring the equipment (goods) to an Incredible Connection branch of his/her/its choice in order to submit the goods for repair. 9. Kindly note that the extended warranty is a repair warranty and does not automatically entitle the Purchaser to a replacement of the product (goods) or a refund. 10. Upon submission of the equipment (goods), the Purchaser must furnish Incredible Connection with a proof of purchase of the original product. 11. After any repairs have been conducted on equipment (goods), Incredible Connection will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs. 12. During the extended warranty period, should it not be possible to repair the equipment (goods) for whatever reason, Incredible Connection will replace the product with a new product to the same or better specifications than the original unit purchased. This new product may not include an extended warranty, but will carry a standard manufacturer’s warranty, starting on the date of issue of the new product. 13. If, for any reason during the extended warranty period, Incredible Connection is unable to supply a product with the same or better specifications than that of the original unit purchased, during the extended warranty period, Incredible Connection will supply the customer with an Incredible Connection gift card or online voucher to the same value of the original purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher value than the price paid for the equipment (goods). 14. If, at any time, Incredible Connection should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods). 15. All Incredible Connection products are backed up by a manufacturer’s or supplier’s warranty within the first year of purchase. For more details on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your unit, on the manufacturer’s website or enquire at your nearest Incredible Connection store. 16. This extended warranty will be added and registered to the specific equipment (goods) and Purchaser as a free value added product and is not refundable or transferrable in any way 17. The Purchaser may also contact the Customer Resolution Centre (0860 011 700) to assist with further details on this program
    • 27. Quick Online Credit Application Terms and Conditions

      General

      1. 27.1. By clicking on the tick-box provided, you acknowledge that you have read and understood the use of website as well as quick online credit app T&Cs and agree to be bound by them.
      2. 27.2. These T&Cs must be read together with our website Terms of Use, a copy of which can be found at www.incredible.co.za or may be requested from us by email or calling our Call Centre. By using our website, you automatically agree to be bound by our Terms of Use, which is incorporated herein by reference, as if each provision was specifically stated below.
      3. 27.3. No indulgence or extension of time which either you or us may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
      4. 27.4. We shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these T&Cs without notice to you. All provisions of these T&Cs are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these T&Cs which is or becomes unenforceable, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, only to the extent that it is so unenforceable, be treated as not having been written and the remaining provisions of these T&Cs shall remain in full force and effect.

      Quick Online Credit App

      1. 27.5. By completing and submitting a quick online credit app, you: confirm that you have read and understand these terms and conditions, the meaning and that the quick online credit app is subject to a full credit application T&Cs which includes an affordability assessment as required by the National Credit Act (NCA);
      2. 27.6. confirm that you are the person whose details you have given to us as the applicant in the quick online credit app;
      3. 27.7. confirm all information that you provide us is truthful, complete, accurate and correct. You must immediately notify us if any of your information changes;
      4. 27.8. confirm you are capable and have the capacity to apply for credit and to enter into a credit agreement with us (i. e: is mentally sound and not under the influence of alcohol or drugs, above the age of 18, obtained written consent from my spouse/civil partner);
      5. 27.9. consent to further processing of your personal information for purposes relating to the quick online credit check including any Credit Bureau and other agencies, as permitted by law, Once you receive confirmation that you qualify for credit, confirmation of which you will receive by way of email and/or sms you are required to visit your preferred Incredible Connection store, quote your ID number and complete a full credit application. Minimum Application

      Requirements include:

      • 27.10. ID Book; or Official Residential Permit for non-RSA nationals;
      • 27.11. Latest payslip;
      • 27.12. Three (3) months bank statements;

      Monthly expense details and your household content insurance and/or Credit Life policy documents.

      1. 27.13. These requirements are dependent on your employment status and risk profile. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND LOAN TERM. The offer is subject to the verification of the identification of the applicant and applicant being above the age of 18, who is in possession of a valid identity document or passport. Your quick online credit app offer will only be valid for 7 (seven) days from the date you receive confirmation that you qualify for credit via email and/or sms, provided you supply the same information at the time of the in-store application. Disclosures and consent
      2. 27.14. Pepkor Trading (Pty) Ltd is an authorised Financial Services Provider (FSP3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74) t/a INCREDIBLE CONNECTION, Abacus Life Ltd and Abacus Insurance Ltd. You consent to and agree that Pepkor Trading (Pty) Ltd to access any of your personal information required from any Credit Bureau and other agencies, as permitted by law, to: make enquiries to obtain or confirm your credit profile and repayment behavior; to supply and/or submit any information about you or provided to us by you; seek, verify and receive information from any credit bureau or third party (with whom you have financial relations at any time) when assessing your quick online credit app or your creditworthiness, to disclose the above information as required in law; to retain records of the consumer's personal and credit information in any database in accordance with the provisions of the NCA. You acknowledge and understand that a credit bureau will provide us with credit profile information and possibly a credit score reflecting your creditworthiness. We cannot be held responsible for any loss that you may suffer or damage that you may incur caused by any credit bureaus or agency.

      Privacy & information security policy

      1. 27.15. You agree to keep your information safe and to not disclose it to any unauthorized third party. You further agree that we cannot be held liable for any damages or loss sustained by you as a result such information becoming known to third parties, whether through your actions or through fraud, malware or phishing. We reserve the right to suspend any account that we believe may have been compromised accordingly. You must notify us immediately if you believe that your information has been processed without your permission. You can contact us on our call Centre number or e-mail us as per details below. Law
      2. 27.16. This quick online credit app is governed by the laws of the Republic of South Africa, irrespective of whether or not you are South African or are accessing our website outside of the Republic of South Africa. In terms of the Electronic Communications and Transactions Act of 2002, as amended, (“ECTA”) these T&Cs are binding and legally enforceable against you.

      Quick Online Credit App.

      1. 27.17.

        You have the right to resolve any dispute that may arise between us by way of alternative dispute resolution, or to file a complaint with the National Credit Regulator, or to make an application to the Tribunal as per details below

      Contact Details

      The following contact details are hereby disclosed:

      • 27.18. Customer Care: 010 211 1120
      • 27.19. Credit Ombudsman: 086 1662 837
      • 27.20. National Credit Regulator: 086 062 7627
      • 27.21. Credit Bureau: 086 1128 364

      Amendment of these T&Cs

      1. 27.22.

        Subject to the provisions of the National Credit Act, we may, from time to time, update or change these T&Cs. We recommend that you read these T&Cs every time you access and use our website. Amended T&Cs will bear a different version number on the footer of each page of these T&Cs and will supersede and replace any previous T&Cs.

    • 28. Credit Terms and Conditions

      1. 28.1. Monthly instalment and total credit price shown include interest as shown, basic insurance, initiation fee, service fee and VAT. (in line with chain deal calculator)
      2. 28.2. Delivery charges, deposit, comprehensive insurance and extended warranties are excluded. Credit and “No Deposit” offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.
      3. 28.3. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND LOAN TERM. You may be required to produce proof of an insurance policy or alternatively take up insurance with us. Minimum Application Requirements: ID Book, latest payslip, 3 months bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements are dependent on your employment status and risk profile.
      4. 28.4. All offers are valid while stocks last and cannot be used in conjunction with other in-store promotions – ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown. Valid TV licence required when purchasing a TV.
      5. 28.5. All major credit cards accepted.
      6. 28.6. Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) a registered Credit Provider (NCRCP11158) trading as Incredible Connection.
    • 29. HP T's & C's

      JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion undertaken by HP and your participation in same.

      • 29.1. Subject to the remainder of these terms and conditions customers can stand the chance to win one of three R40 000 cash prizes buy purchasing a qualifying HP product from the specified retailers illustrated in the table below, (the Qualifying HP Products) purchased between 1 – 31 March 2018.

      1. 29.2. To take advantage of the promotion, customers must complete the online entry form (available at www.hpmakeithappen.co.za), attach proof of purchase in the form of the sellers invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The sellers invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the entry form and supporting documents within the campaign dates.
      2. 29.3. Once the entry form and supporting documents have been submitted, the customer will receive a confirmation of their entry. Should the customer have any queries they must email [email protected]
      3. 29.4. Customers providing an incomplete entry form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the entry to the draw will be refused. HP will not be liable for any delay in responding outside of the seven day timeframe.
      4. 29.5. The three winners of the R40 000 prizes will be drawn and announced in April 2018. The winners will be personally notified.
      5. 29.6. The R40 000 prizes will be issued in the form of a MasterCard Gift Card and will be delivered directly to the winners.
      6. 29.7. The MasterCard Gift Card can be used anywhere that accepts MasterCard (within South Africa). The MasterCard Gift Card however cannot be used online or to withdraw cash.
      7. 29.8. The MasterCard Gift Card expires after 3 years from date of issue.
      8. 29.9. Where this R40 000 prize constitutes a taxable benefit, all tax liability lies with the recipient.
      9. 29.10. The entry to the draw will only be granted upon HP´s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.
      10. 29.11. By completing the draw entry process, customers confirm their acceptance of these terms and conditions. Return of the Qualifying HP Product to the retailer following submission of the entry for the R40 000 prize will disentitle the customer to the draw.
      11. 29.12. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.
      12. 29.13. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.
      13. 29.14. Entry forms must be submitted by the end user customer only. Retailers may not submit entries on behalf of their customers.

      The entry to the draw to win one of three R40 000 prizes will not be granted to a customer who:

      1. 29.15. has not purchased a Qualifying HP Product within the promotional period from participating retailer; and/or
      2. 29.16. has not completed the entry form correctly; and/or
      3. 29.17. has not supplied proof of purchase; and/or
      4. 29.18. has not submitted their entry form within the campaign date of purchase; and/or
      5. 29.19. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.
      6. 29.20. HP reserves the right to disqualify incomplete, altered or illegible entries.
      7. 29.21. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.
      8. 29.22. HP reserves the right to audit all entries to the draw to win one of three R40 000 prizes, requests to ensure that the terms and conditions of the promotion have been met and to request additional information regarding any and all entries and supporting documents.
      9. 29.23. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.
      10. 29.24. HP may cancel or withdraw this promotion at any time without prior notice.
      11. 29.25. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.
      12. 29.26. HP reserves the right to amend or cancel the terms of this promotion at any time without notice.
      13. 29.27. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP´s liability for death or personal injury of customer proven to be caused by HP´s negligence.
      14. 29.28. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.
      15. 29.29. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes)
      16. 29.30. If a product is returned (thus revoking the sales contract) no entry to the draw can be made. In the case that the R 40 000 prize has already been issued, it must be fully paid back.
      17. 29.31. HP South Africa (Pty) Ltd. 12 Autumn Road, Rivonia, Sandton.

      ABOUT THESE TERMS OF PROMOTION

      1. 29.32.

        These Terms of the Promotion (Promotion) together with the Incredible Connection Standard Terms and Conditions [https://www.incredible.co.za/terms-conditions/] set out the terms and conditions that will apply when you place an order through Incredible Connection operated website only and you purchase goods advertised as part of this promotion. Please note that the terms and conditions that apply to this promotion differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Incredible Connection on 0860 011 700. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.

      2. 29.33.

        The Promotion is the sale of certain online only products through the “Take 20% off Ink” Promotion at checkout on the Incredible Connection website

      3. 29.34.

        The Promotion is only applicable to products advertised as per the “Take 20% off Ink” promotion and only on Tuesday, 03 April 2018 as explicitly stated on the Incredible Connection website. No orders made after midnight on the applicable Tuesday, 03 April 2018 will fall within the Promotion. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

      ORDER AND ACCEPTANCE

      1. 29.35.

        Each order submitted, which includes the receipt of the full purchase price, constitutes an offer to purchase products. Orders are subject to Incredible Connection’s acceptance and may be refused at Incredible Connection’s discretion, for example in cases where: 5.orders cannot be processed due to an error in information you have provided;5there is an error on the website relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the website;

      2. 29.36.

        The products that you have ordered are no longer available through the website. After Incredible Connection receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Incredible Connection before you try to place another order for the same product. You will receive an email when your order is being dispatched confirming that your order has been accepted and is on its way to you.

      3. 29.37.

        If you have any questions, comments or concerns regarding Incredible Connection’s order acceptance policy, or if you consider that your order was rejected in error, please contact Incredible Connection on 0860 011 700. PRODUCT AVAILABILITY

      4. 29.38.

        Incredible Connection will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Incredible Connection may do so without first giving you notice of the changes. Incredible Connection will not, however, make any changes to the price, availability or description of any product after an order has been accepted. Incredible Connection cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. 2.Due to the stock quantity, each customer may not purchase more than 1 product using this Promotion. CUSTOMER INITIATED ORDER

      CANCELLATIONS AND CHANGES

      1. 29.39.

        You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Incredible Connection. If your order has already been dispatched, (you will be able to request a refund of the product please see Return Policy.

      DELIVERY

      1. 29.40.

        Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Incredible Connection cannot promise that they are accurate

      2. 29.41.

        “Take 20% off Ink” promotion is for Incredible Connection online only, on the advertised and mentioned Tuesday, 03 April 2018 at 08:00am and ends on the advertised and mentioned Tuesday, 03 April 2018 at 00:00pm. No purchases will be accepted after midnight on the advertised and mentioned Tuesday, 03 April 2018

      3. 29.42.

        Product that is delivered to you will become your property at the time that you receive it provided that Incredible Connection has received full payment for the product. As soon as Incredible Connection has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

      4. 29.43.

        Please see the delivery policy for further details.

      GENERAL

      1. 29.44.

        Participants of this promotion agree that Incredible Connection will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or from participation in this promotion. If any provision or part of these rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these rules shall remain in force.

      2. 29.45.

        Any violation of these rules will result in the immediate disqualification of the transgressing participant from the promotion.

    • 30. Bundle Deals

      1. 30.1. Incredible Connectionmay offer bundle deals for sale during promotional periods. Each Bundle Deal will consist of 2 (two) or more products that are packed or advertised together at one specified price.
      2. 30.2. Any saving or discount resulting from purchasing a Bundle Deal instead of its component products separately may be applied to any of the component products individually in our sole discretion. The actual purchase price (after applying and applicable saving or discount) of each component product will be communicated to you upon checkout and reflected in your order history.
      3. 30.3. A Bundle Deal should be distinguished from a pre-packed bundle compiled by our supplier and supplied to us as a single unit (“Hard Bundles“). Any saving or discount in respect of a Hard Bundle will be applied only to the total bundle price and not to the prices of the individual component products.
    • 31. Mobicred

      1. 31.1. Mobicred is a simple and convenient online credit facility that allows you to shop on credit at www.incredible.co.za and repay the amount in monthly instalments.
      2. 31.2. Interest is charged at 20.75% per year. Please note the annual interest rate is subject to change
      As a revolving credit facility, Mobicred repayments are calculated as 10% of the account balance plus fees. These fees will be confirmed with you by Mobicred on opening your Mobicred account and could entail the following:
      1. 31.3. Monthly service fee of R35 (ex VAT)
      2. 31.4. Once off account initiation fee ranging from R100-R500 (ex VAT), depending on the facility granted
      3. 31.5. Note that the monthly payment amount displayed is indicative only and based on 12 monthly instalments excluding any Mobicred fees.
      4. 31.6. Please refer to www.mobicred.co.za/terms-and-conditions/ for Mobicred’s terms and conditions.
      5. 31.7. By using mobicred as an online payment method, you agree to the following terms and conditions:
      6. 31.8. Any queries relating to your mobicred account, debit order, statement or credit limit will be directed to mobicred using [email protected] or 08600 62733
      7. 31.9. Incredible Connectionis in no way obliged to assist, direct or manage any mobicredit concerns, issues or general information requests and no such requests will be entertained
      8. 31.10. By applying for mobicred credit, you accepted all mobicred Terms and Conditions and no claim can be made against Incredible Connectionin any mobicred credit related regard
      9. 31.11. Mobicred returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions
      10. 31.12. You will not be refunded in cash for any mobicred transaction. Your credit limit with mobicred will be credited and affected a
      11. 31.13. or the time limitation on the reflection of available funds, please refer to www.mobicred.co.za
      12. 31.14. Incredible Connectioncannot be held liable for the time it takes for your application to be approved and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved.
      13. 31.15. For limited stock promotions we recommend that if you are not an existing Mobicred user to please select a different payment method.
    • 32. Vodacom Contract Booklet Competition

      1. 32.1. This competition is promoted by Incredible Connection, a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
      2. 32.2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      Competition Period:
      1. 32.3. The competition runs from 14 May to 6 June, both dates inclusive. No entries will be accepted after midnight on 6 June. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Exclusions: Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
      How to Enter:
      1. 32.4. Comment on Facebook what your favourite deal is that is featured in the Vodacom Contract Deals catalogue on the Incredible Connection. Booklet can be found here: It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post Entry Fee: There is no entry fee to participate in the competition. Prize: 1 x iPhone6 worth R5500 will be given away to a randomly selected entrant Winner draw: The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney; The draw will take place within 2 weeks of the closing date of the competition. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message or telephonically by the 15 June of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication By participating in this competition, you agree to all the Competition Rules set out above, without exception. A copy of these Competition Rules is made available at www.incredible.co.za

       Targus Work + Play

      1. 32.5. This competition is promoted by Incredible Connection, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
      2. 32.6. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      Competition Period:
      1. 32.7. The competition runs from 15.05.2018 to 15.08.2018, both dates inclusive. No entries will be accepted after midnight on 15.08.2018.
      Who Can Enter:
      1. 32.8. You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
      Exclusions:
      1. 32.9. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
      How to Enter:
      1. 32.10. Purchase one of the 2 Targus Work + Play backpacks and stand a chance to win. This information is found by visiting the following link on the Promoter’s website
      2. 32.11. This special offer is valid for any purchase of a Targus backpack (Eligible Article Numbers: 10109083, 10109085 from 15th May 2018 until 15th August, 2018
      3. 32.12. This promotion is valid for anyone aged 18 and over.
      4. 32.13. All entries must be submitted by 15/08/2018.
      5. 32.14. Your proof of purchase must be sent to validate the participation. Any incomplete or illegible form or proof of purchase will be considered as null.
      6. 32.15. The proof of delivery cannot be used as proof of purchase.
      7. 32.16. Offer limited to 1 ball per household
    • 33. 0% interest credit Terms and Conditions

      1. 33.1. This is a promotional offer (“Offer”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time. This Offer is subject to National Credit Act no 34 of 2005 and Regulations (NCA) and to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein.
      2. 33.2. The participant acknowledges that the participant has read and understand these Ts & Cs. These Ts & Cs will govern the Offer from any Incredible Connection store within RSA (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

      Promotion:

      1. 33.3. This promotion is promoted by the Company, a division of Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as Incredible Connection

      Promotion Period:

      1. 33.4. The Promotion will run from 10 October (00h00) to 30 June 2019 (23h59) (“the Promotion Period”).
      2. 33.5. The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.
      3. 33.6. The Promotion is not transferrable nor convertible into cash nor substituted in any manner expect as permitted by law.

      How to qualify:

      1. 33.7. The participant must have:
      • 33.8. Purchased any Promotional Article
      • 33.9. Applied for credit between the Promotion Period, taken up a 6 (six) month term loan and depended on risk profile
      • 33.10. Purchased the article on credit underwritten by the Century Capital (Pty) Ltd and no other credit provider.
      • 33.11. These Ts & Cs do not replace the Ts & Cs of the credit agreement which is subject to an affordability assessment. The credit agreement must be settled within the terms as stipulated on the credit agreement.

      The article that qualifies for the promotion:

      1. 33.12. Any Article to the value of R5000.00 or above, inclusive of VAT (‘the Promotional Article” )..
      2. 33.13. The Offer is subject to article’s availability.
      3. 33.14. There is a reduced once off initiation fee of R500 on purchase of the Promotional Article.
      4. 33.15. All articles purchased that satisfied all the promotion requirements stipulated herein shall enjoy the benefit of this promotion.

      The Offer:

      1. 33.16. The purchase price shall be the price paid for the article as per the original sales invoice on invoice date.
      2. 33.17. The participant’s credit agreement will have to be fully paid in accordance with the credit agreement which sets out further Ts & Cs.
      3. 33.18. In the event that the consumer fails to pay any instalment or any other amount due on due date, such overdue amounts shall bear interest at the maximum interest rate applicable to an agreement of this nature, as prescribed by the NCA thereto, at the specific time of default.
      4. 33.19. This Offer is applicable to South Africa only and open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot participate in the Promotion.
      5. 33.20. If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.
    • 34. TV License T&C's

      1. 34.1. You will be required to produce a valid TV license and ID document when purchasing a TV. You may purchase or renew your annual TV license either in our stores or on the website. In terms of the Broadcasting Act and Television License Regulations, license holders are required to take note of and/or comply with the following: Statutory obligations pertaining to a television license:
      2. 34.2. A television license is valid only at the permanent address reflected on the license.
      3. 34.3. A person purchasing a television set must be in possession of a valid (paid-up) TV license. A television set may not be purchased using someone else’s TV license.
      4. 34.4. When taking out a domestic/household television license for the first time, a person is required to provide his/her personal particulars: surname, initials, ID number (a copy thereof, fixed address and contact details.
      5. 34.5. When renewing a television license, a person is required to present an existing license, a copy thereof, or a renewal notice
      6. 34.6. A license holder must notify the SABC, in writing, of a change of address within 30 days
      7. 34.7. A television license is not transferable from one license holder to another except between spouses or between unmarried “life partners” in a permanent relationship, on the death of a husband/wife or partner.
      8. 34.8. A single domestic television license is required per household regardless of the number of TV sets, provided that all sets so licensed are used at a license holder’s residential premises only by members of his/her family.
      9. 34.9. A separate domestic television license at the full annual tariff is required for a second or additional residential property (e.g., a holiday home) since a different physical address is involved.
      10. 34.10. “Family members of a television license holder” – defined as all persons who are permanently resident with the license holder; and are dependent on him, and are owed a legal duty of support by the license holder – are covered by a single TV license in his/her name. A person has to meet all three of these conditions to be covered by a household’s TV license. In practice, such domestic license covers a license holder and his/her immediate, dependent family members – in the case of a married couple, a husband/wife and his/her dependent, minor children. Adult (non-dependent) children or more distant relatives – such as adult children, parents/ grandparents, brothers/sisters, uncles/aunts – or boarders or lodgers sharing a family’s home, are not defined as family members. They are separately liable for television sets in their possession and/or used by them.

      BUSINESS TV LICENSES

      1. 34.11. A business television license is required by businesses (including government departments) using TV sets in their business/commercial activities or on premises occupied for business purposes. Businesses pay per TV set in their possession.
      2. 34.12. Once a year, the SABC has to be provided with an audited statement indicating the number of television sets and the period for which such sets were in their possession. Should an inspection reveal any irregularities in this regard, a business is liable for the additional TV license fees and fines. A penalty of R300.00 per set shall also be imposed.
    • 35. Electronic Software Download and Electronic Voucher Download

      Microsoft Office Home , Business, Microsoft Office MAC Home & Student 2016,Microsoft Office Professional &Microsoft Visio Standard

      You must accept the License Agreement, www.microsoft.com/useterms . Activation required. Product Key cannot be replaced and cannot be redeemed for cash. Non-commercial use. System Requirements: Microsoft account. Internet access (fees may apply) . Some features may require additional hardware. 1280 x 800 screen resolution. PC: Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only. 1 GHz processor with SSE2 support. 2 GB RAM . 3 GB available disk space. Mac: Intel processor. Mac OS X version 10.10. 4 GB RAM . 6 GB available disk space. Mac OS Extended partition. Mac and Mac OS are trademarks of Apple Inc.

      Microsoft WIN 10 PRO & Microsoft WIN 10 HOME

      Once redeemed to your South African Microsoft account, the full code value will be applied and may be used for eligible purchases (exclusions apply) made directly at select Microsoft digital stores. Eligible purchases and prices vary by region, device, and over time. Geography limitations, country and balance restrictions, taxes, and Internet connection fees may apply. Paid subscriptions required for some content. You Must be 13+. Except as required by law, codes cannot be redeemed or exchanged for cash and are not reloadable or refundable. To create a new Microsoft account or to read full terms and conditions (which may change without notice), go to www.microsoft.com/cardterms. Void where prohibited or restricted by law. Cards and codes issued by Microsoft Corp, a Washington Corporation, and/or its affiliates. Microsoft Corporation - One Microsoft Way - Redmond, WA 98052-6399 ? USA

      Microsoft Visio Professional

      You must accept License Agreement, www.microsoft.com /useterms. Activation Required. Product cannot be replaced if tampered or activated, and cannot be redeemed for cash. System Requirements: Microsoft account. Internet access (fees may apply). Some features may require additional hardware or services. Windows 7 SP1 to Windows 10, 32-bit or 64 bit OS only. 1 Hz processor with SSE2 support. 2 GB RAM. 3 GB available hard disk space. 1280 x 800 screen resolution

      Google Play Variable Online ZA

      "Valid only for South Africa residents age 13+. Use requires Google Payments account and internet access. Valid for purchases on Google Play only. Not usable for hardware and subscriptions unless specifically noted, see full terms for details. No fees or expiration, subject to full terms. No refunds, any applicable credits will be added to Google Play balance for gift cards for future use. Gift card is not a deposit instrument. Not redeemable for cash or other cards; cannot be applied to credit accounts; not reloadable; cannot be combined with non-Google Play balances, resold, exchanged or transferred for value. Upon purchase user assumes risk of loss, unauthorized use, title for card and should exercise care in this regard. Google Payments account may be suspended or terminated if fraud is suspected. For help or to view balance visit support.google.com/googleplay/go/cardhelp . 2016 Google Payment Corporation. All rights reserved.

      Microsoft XBOX

      Once redeemed to your South African Microsoft account, the full code value will be applied and may be used for eligible purchases (exclusions apply) made directly at select Microsoft digital stores. Eligible purchases and prices vary by region, device, and over time. Geography limitations, country and balance restrictions, taxes, and Internet connection fees may apply. Paid subscriptions required for some content. You Must be 13+. Except as required by law, codes cannot be redeemed or exchanged for cash and are not reloadable or refundable. To create a new Microsoft account or to read full terms and conditions (which may change without notice), go to www.microsoft.com/cardterms. Void where prohibited or restricted by law. Cards and codes issued by Microsoft Corp, a Washington Corporation, and/or its affiliates. Microsoft Corporation - One Microsoft Way - Redmond, WA 98052-6399 USA

      AlwaysOn Digital

      The use of this prepaid voucher constitutes acceptance of the following Terms and Conditions. To redeem this card go to www.alwayson.co.za or call 0861 468 7768. This prepaid card may not be redeemed for cash and no credit balance will be given as change. Data is valid for 60 days from redemption of voucher number only usable in an AlwaysOn WiFi hotspot",

      UBER Rider

      You will be issued a voucher containing a promotional code. Successful redemption of the promotional code will be subject to applicable terms and conditions Link: www.uber.com/legal/terms/za

      PlayStation Wallet

      This voucher code is issued by Sony Interactive Entertainment Network Europe Limited and is redeemable only against the issuer by users holding a SEN account (previously known as PlayStation? Network account) registered in South Africa. User must be aged 7 or over and require parental consent if under 18. SEN accounts are subject to the PlayStation? (PSN) Terms of Service. Access to the PlayStation, Plus content/services to which this voucher code relates is subject to the PSN Terms of Service and any specific additional conditions applying to content/services available via the subscription including the Software Usage Terms. PlayStation, Plus content/services vary by subscriber age. Online features of specific games may be withdrawn on reasonable notice www.playstation.com/gameservers .Service availability is not guaranteed. If you do not wish to accept these terms, do not purchase this voucher code.

      Deezer 1 Month Subscription Digital

      This code can only be used once and gives you access to Deezer Premium+ for 1 month. It is the user's responsibility to check for compatible devices. This product requires data, which is not included. This code must be redeemed within twelve months of the purchase date, or it will expire. Deezer shall not be held liable for any losses or damages resulting from the loss or theft of the code by any third party. In order to use this code, you must be registered or register, and have accepted the Terms of Use of the Deezer offer. Registration is only open to residents of South Africa over 18 years old or subject to parental permission. Content of the service may change subject to the music catalogues available at the time of activation. Any use of the service must be strictly personal,lawful and within family context. Trademarks are owned by Deezer, For more information, contact customer support on www.deezer.com/help.Full terms and conditions can be found at www.deezer.com

      MyTopDog DIG

      This virtual voucher is issued by Top Dog Internet Sales (Pty) Ltd trading as MyTopDog. This virtual voucher can only be used once on the website www.mytopdog.co.za Once redeemed, it gives you access to the learning material for the subject of your choice for a period of 1 month. In order to access the learning material on the MyTopDog website you must have access to the internet. This product requires wifi access or data, which is not included. This virtual voucher cannot be exchanged, refunded or returned even in a case of loss, theft or damage. You may not resell this virtual voucher. This virtual voucher expires within 12 months from the day you purchased it. MyTopDog shall not be liable for any losses or damages as a result of loss, theft, damage or fraudulent use of the virtual voucher by any third party. You must register as a user in order to use this virtual voucher and by so doing you accept the terms and conditions at www.mytopdog.co.za

      • 35.1. Redemption

      Electronic Software Download:

      This item does not contain a disc; it is a product key that will be emailed to you and that requires a download from Office.com. You will receive a separate email with the link and activation code to download the software after placing your order. Vouchers and or Voucher codes cannot be redeemed or exchanged for cash and are not reloadable or refundable.

      Digital Voucher:

      This is a prepaid voucher code that can be redeemed for services against the applicable issuer. You will receive a separate email with your redemption code and instructions after placing your order. Broadband, Wi-Fi or 3G internet connection required (system dependent). User responsible for internet connection fees. Vouchers and or Voucher codes cannot be redeemed or exchanged for cash and are not reloadable or refundable.

    • 36. Cellular Repairs

      Cellalur Repairs

      1. 36.1. All devices are booked in at the Client’s risk. The Client’s device may need to be restored to factory defaults or formatted in order to complete the repair process. Incredible Connection will not be liable for any data loss and/or damage or losses sustained during hardware and software repairs, irrespective of the reason or cause for such loss.
      2. 36.2. It is the Client’s responsibility to back-up the device prior to booking it in for repairs, and data loss will be entirely at the Client’s risk. Incredible Connection does not guarantee that lost data will be recovered, and further has no responsibility to restore data.
      3. 36.3.  All workmanship will carry a 2 (two) year limited warranty. Replacement parts will carry a 2 (two) year warranty as well, unless the parts manufacturer stipulates a shorter warranty period on a specific part, in which case the shorter manufacturer’s warranty period will apply. The device warranty will be rendered null and void in the instance of any physical damage, which will include, but not be limited to, dents, scratches, liquid ingress, viruses, malware and any third party repairs done prior to the this repair to be undertaken by Incredible Connection. The warranty will be forfeited on devices found to have sustained liquid damage after repairs by Incredible Connection. If there is a warranty claim, the device must be delivered to one of Incredible Connection’s stores, or Incredible Connection can arrange a courier service. The costs of collection (as well as return) will be for the Client’s account unless there is a valid warranty claim. No refunds will be given under any circumstances in respect of repairs or devices that were repaired. The warranty is not transferable.
      4. 36.4. Quotes are valid for 7 (seven) days and subject to R180.00 (one hundred eighty rand only) consultancy fee if not accepted (including quotes where the device is found to be beyond economical repair). Repairs under R500.00 (five hundred rand only) will continue without client approval unless otherwise stipulated.
      5. 36.5. Apple MacBook quotes/assessments/repairs are subject to a consultancy fee charged at R450.00 (four hundred and fifty rand only) per hour.
      6. 36.6. A 50% (fifty percent) non-refundable deposit is required for all parts that have to be specifically ordered for device repairs. The remaining balance will be due after completion of the repairs and before the device is released to the Client.
      7. 36.7. The Client agrees to receive communication from Incredible Connection and repair partners that will include, but not limited to, quotes, invoices, newsletters and sms’s regarding special offers relating to Incredible Connection products and services.
      8. 36.8. Incredible Connection is not an authorised Apple, Samsung, Huawei, LG, Sony or Blackberry service agent. If Incredible Connection undertakes repairs on your device, the Client’s manufacturer’s warranty, if applicable, will be rendered null and void. The Client will receive in its place the Incredible Connection warranty as stipulated in clause 3 above.
      9. 36.9. Incredible Connection will make every effort to repair Client’s device, however due to the nature of repairs to any device it may happen that the device sustains further damage while being repaired and becomes economically beyond repair. Incredible Connection will under such circumstances not be liable for any damages whatsoever, irrespective of whether Incredible Connection was negligent, grossly negligent or not, except for Incredible Connection under such circumstances to be liable to replace Client’s device with a pre-owned or refurbished similar device.
      10. 36.10. Apple, Samsung, Huawei, LG and Sony devices that are repaired will forfeit their IPx (Ingress Protection) rating once the repair has been completed.
      11. 36.11. Devices that are booked in for repairs with bent back covers could indicate internal damage in excess to or other than the initial repair request. The internal damage may, or may not be repairable, and the Client will be held liable for cost related to such repairs and/or parts, subject to clause 4 above.
      12. 36.12. Physical impact to hardware could cause component failure, which may only be detected after the device has been opened or the screen/battery has been removed. Component failure could render the Client’s device beyond economical repair. Incredible Connection will not be liable for latent component damage caused by hardware impact.
      13. 36.13. Devices not collected within 90 (ninety) calendar days of notification to collect will be sold to the defray cost and Client will have no claim whatsoever against Incredible Connection under such circumstances.
      14. 36.14. Devices will only be returned to Client when paid in full and on the presentation of a valid Incredible Connection job card, South African identity document or a valid South African driver’s license.
      15. 36.15. Incredible Connection will attempt repairs within a reasonable time, which time will be dependent on parts availability and delivery times for parts.
      16. 36.16. In order for Incredible Connection to test the device after completion of repairs, the Client will have to provide its device unlock pin. Client may refuse, at its option, to provide such details, however then waives any rights to any claims whatsoever in respect of the repairs effected.

      iPhone 6

      R849.00

      iPhone 6 Plus

      R999.00

      iPhone 6s

      R999.00

      iPhone 6s Plus

      R1,599.00

      iPhone 7

      R1,799.00

      iPhone 7 Plus

      R1,999.00

      iPhone 8

      R2,599.00

      iPhone 8 Plus

      R2,999.00

      iPhone X

      R4,899.00

    • 37. WOW = Walk Out Working

      Incredible Tech Services can set up your new PC/Mac, tablet or gadget in store.

      If you need a hand with your new laptop or PC or don’t want the hassle of configuring settings, we’re available to help at your local Incredible Connection

      1. WOW – Standard set up will to get your PC up and running straight away, we’ll get you working in no time. As well as upgrading your new computer to the latest Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media. R399

      2. WOW – Intermediate set up will to get your PC up and running straight away, we’ll get you working in no time. As well as upgrading your new computer to the latest Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media, and set up your new computer exactly the way you want. This service also includes setting up your email accounts, installation of any hardware or software purchased and personalising your desktop, as well as moving your files & folders from your old device to your new computer, transferring all your music, videos & photos R699

      3. WOW – Advanced set up will to get your PC up and running straight away, we’ll get you working in no time. As well as upgrading your new computer to the latest Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media, and set up your new computer exactly the way you want. This service also includes setting up your email accounts, installation of any hardware or software purchased and personalising your desktop, as well as moving your files & folders from your old device to your new computer, transferring all your music, videos & photos. Additionally this service also features a one-to-one 30 minute in store tutorial, where we'll show you how to make the most of your new Windows 10 computer. We’ll show you how to personalise your desktop and lock screen, create a PIN/ picture password and take you through apps such as Contacts, Photos and News. We’ll then show you how to use the new features including Cortana, Microsoft Edge and the Action Centre. R999

      4. WOW – Mobile We’ll unpack your new device, check over the contents and make sure nothing’s damaged, insert any memory or SIM cards and check they all work and set up your accounts, personalise your settings and help you download crucial apps R199

      5. WOW – Tablet We’ll unpack your new device, check over the contents and make sure nothing’s damaged, insert any memory or SIM cards and check they all work and set up your accounts, personalise your settings and help you download crucial apps R299

      6. WOW – Apple Standard We’ll get your new MacBook up and running in no time. As well as updating your new computer to the latest release we’ll also set up your Apple account, install essential apps and create the recovery media.

      7. WOW - Apple Intermediate We’ll set up your new MacBook exactly the way you want.  We’ll also set up a Apple account, install essential apps plus we’ll set up your email accounts, install any hardware or software purchased, personalise your desktop and more.

      8. WOW - Apple Advanced We’ll set up your new MacBook exactly the way you want plus set your Apple account, install essential apps and set up your email accounts, install any hardware or software purchased, personalise your desktop and more. Includes a 1-1 30 minute instore tutorial

      9. WOW - PlayStation Standard  We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps

      10. WOW - PlayStation Advanced We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps as well as install any additional features and purchased games

      11. WOW - XBox Standard We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps

      12. WOW - XBox Advanced We’ll unpack your new device, check over the contents and set up your accounts, personalise your settings and help you download crucial apps as well as install any additional features and purchased games

    • 38. Samsung Membership Promotion

      1. 38.1. This promotional offer is subject to your acceptance of the Terms and Conditions set out herein.
      2. 38.2. You acknowledge that you have read and understand these Terms and Conditions.  These Terms and Condition will govern the redemption of the offer from any Incredible Connection store.
      3. 38.3. This promotion is promoted by Incredible Connection a brand of Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
      4. 38.4. Promotion Period: The Promotion will run from 19 July 2019 at 08:00 to 30 July 2019.  No purchases will be accepted after midnight on 30 July 2019. (“The Promotion Period”).
      5. 38.5. This Offer is only Redeemable online at https://www.incredible.co.za/
      6. 38.6. Incredible Connection reserves the right, in its sole discretion and to the extent permitted by law, to amend these Terms and Conditions, at any time.
      7. 38.7. How to qualify: You must be a registered Samsung member. All Samsung members will be emailed /communicated via app a promotion code to purchase the Samsung Gear S3 Frontier at the promotional price of a R1000 discount.  You must purchase the Samsung Watch Gear S3 Frontier online on the Incredible Connection website https://www.incredible.co.za/ during the specified period above to qualify for this offer. When you purchase your Samsung Watch Gear S3 Frontier, you must input the promotional code upon Checkout and you will then receive the promotional discount.
      8. 38.8. The Company assumes no liability whatsoever for any direct or indirect loss or damage arising from your participation in Offer or howsoever arising (whether arising from negligence or otherwise). All customers, whilst participating in this Offer, indemnify Incredible Connection and hold Incredible Connection harmless for any loss, damage, harm or injury (whether arising from negligence or otherwise) which may be sustained as a result of any claim, costs, expense, loss or damages which may be made by any third party.
      9. 38.9. Incredible Connection assumes no risk and/or liability whatsoever for any interruption in services and/or the failure of any supplier to meet any technical element of this Offer which may result in you not successfully taking up the Offer.
      10. 38.10. This Offer cannot be used in conjunction with any other promotional offer.
      11. 38.11. The Offer will be available for the first 250 customers
      12. 38.12. JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion undertaken by Samsung and your participation in same.
    • 39. Fēnix® 6 Competion Terms and Conditions

      The terms and conditions (“terms”) in this document explains your rights and duties in respect of this competition and you must read it carefully as taking part in this competition will mean that you accept these terms and will be legally bound by it.

      1. 39.1. PROMOTER The Competition is organised by Garmin Southern Africa (Pty) Ltd (“Garmin”).
      2. 39.2. DATES The Competition will run from 27 SEPTEMBER 2019 and close on 30 NOVEMBER 2019 at 12pm South African Time. One winner will be randomly drawn on 6 DECEMBER 2019 and notified telephonically.
      3. 39.3. PRIZES
        1. 39.3.1. The 1st prize winner will win a trip for two people to:
          1. 39.3.1.1. Machu Picchu; or
          2. 39.3.1.2. the Great Wall of China; or
          3. 39.3.1.3. the Grand Canyon; or
          4. 39.3.1.4. the Azores (at their choice).
        2. 39.3.2. 5 (five) Weekly Cash prizes (in the form of a cash card or similar) to the value of R500 (five hundred rand) each (total of 50 prizes) will be drawn from the Entrants who also qualify for the 2nd entry (see point 5 below) in addition to buying a fēnix® 6 between 27 September 2019 and 30 November 2019. Prizes cannot be exchanged for cash or transferred to another person. A winner will have to collect the prize in person at a location, date and time advised by Garmin. All winners will have to produce the original documents of proof of purchase required for entry when collecting the prize. Any tax or other incidental costs in the collection or taking ownership of the prize will be for the winner’s account. The 1st prize winner must be able to travel between February and April of 2020. Winners will be requested to allow Garmin to use their image for television, radio and print media, and/or social media, however the winner shall at all times have the right to decline such request. The judges’ decision will be final and you cannot appeal it. The Judges will not enter into correspondence about their decision. If the winner does not meet the requirements set out in this document or should he/she attempt to violate any of the terms, he/she will be disqualified and/or forfeit the prize and another winner will be drawn. Garmin reserves the right to substitute the prize for one of a similar value and quality/a monetary amount in its sole discretion should the prize as advertised not be available for any reason whatsoever and/or a different form of cash in respect of the cash prizes and the winners shall have no claim against Garmin in this event. Cash card issuers may require the Entrants details to issue such card.
      4. 39.4. HOW TO QUALIFY TO ENTER This Competition is open for entry by any person older than 18, in possession of a valid South African ID Document. The participant must buy at least one Garmin fēnix® 6 wearable smart-watch from a participating, authorized South African Garmin Dealer/Reseller between 27 September 2019 and 30 November 2019 and then register the product at www.chooseadventure.co.za by completing certain contact and product information before the closing date to be entered into the 1st prize draw. Products bought by way of pre-orders will also qualify if registered at the above address. The participant will be required to provide an original proof of purchase of the above product and answer questions about his eligibility. The participant understands that it will have to sign Garmin’s standard liability disclaimer on receipt of the prize. This can be requested from [email protected]. Each product purchased (as set out above) shall qualify the participant for one entry only and may qualify for a 2nd entry (only) if you comply with and can prove that you completed the below actions. Garmin accepts no responsibility for any problems or technical malfunction of any network or any late, lost or corrupted entries. Garmin and their agents are not liable for any costs incurred, responses received or any consequences of user error.
      5. 39.5. HOW TO QUALIFY FOR A 2ND ENTRY Entrants who have registered at www.chooseadventure.co.za after purchasing a fēnix® 6 between 27 September 2019 and 30 November 2019 can qualify for a second entry for a 2nd chance to win the 1st Prize and are also entered into a 2nd weekly prize-drawing for a chance to win 1 of 5 weekly cash card prizes to the value of R500 (five hundred rand) each if they successfully:
        1. 39.5.1. Share a weekly fitness activity they have completed on their Facebook page and tag Garmin using the hashtag #Garminfenix6 and
        2. 39.5.2. The activity needs to have been logged successfully on their Garmin fēnix® 6 as well as
        3. 39.5.3. share the activity using the Garmin Connect™ app.
      6. 39.6. WHO CANNOT ENTER Directors, members, business partners, employees, and agents of Garmin and/or any of its affiliates, subsidiaries and associates, suppliers, consultants and/or their family members (life partners, spouses, parents, children or siblings) may not enter. Persons younger than 18 years old, persons who are not holders of a valid South African ID Document and/or legal entities may not enter.
      7. 39.7. CLAIMING THE PRIZE IF GARMIN CANNOT GET HOLD OF YOU AFTER REASONABLE ATTEMPTS, GARMIN MAY AWARD THE PRIZE TO THE NEXT ELIGIBLE WINNER AND YOU WILL LOSE THE PRIZE. You will have no claim against Garmin if this happens. You (and your travel partner if you share your prize) must have whatever documents and permissions is required in order to accept and use the prize, including, as regards to international travel, vaccinations/medical requirements, a valid passport, all the necessary visa and travel documentation for the destination of travel, which documents and permissions it is your responsibility to obtain at your own cost, and which documents and permissions must remain valid for such minimum period after the prize date/travel date as may be required by the relevant authorities, travel insurance (optional) and transport to and from the airport. You accept the prize at your own risk.
      8. 39.8. CHANGE IN THE RULES Garmin reserves the right to amend the details of the competition in its sole discretion without notice to the participants. Garmin shall however post such change at www.chooseadventure.co.za. In such event, the participant hereby waives any rights he/she may have against Garmin and acknowledge that he/she will have no recourse or claim of whatever nature and howsoever arising against Garmin or any sponsor of Garmin or the prizes related to this competition. The updated version of the rules will be available at www.chooseadventure.co.za and it is the participant’s responsibility to check them;
      9. 39.9. GENERAL The Competition will be governed by South African Law. Garmin reserves the right to end or extend the competition at any time and if this happens the participant indemnifies Garmin and gives up any rights it may have in respect of this competition against Garmin, their advertising agencies, advisors, suppliers and nominated agents. The clauses of these terms are severable and should anyone be found to be unlawful it will be deleted and the remainder of the terms will stay in force. The fact that an entrant/winner may be granted extra time to comply with its obligations will not mean that Garmin is waiving any of its rights. If a participant breaches the rules in any way and/or Garmin has reason to believe that it has breached the rules, Garmin may immediately disqualify such participant. In the case of any dispute about the rules Garmin’s decision shall be final. Any personal data in relation to the participants collected shall be used solely in accordance with the current data protection laws. By entering this Competition you authorise the Promoter to collect, store and use (not share) personal information of Participants for communication or statistical purposes. Nothing in these Rules are intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Entrants or the Promoters in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
      10. 39.10. TAKE NOTE – IMPORTANT Garmin may require additional information from you if you win a prize in order to facilitate or arrange the prize. Garmin shall have no liability and the participant indemnifies Garmin from any liability for loss, damage, injury, death, or costs of any nature, arising directly or indirectly in relation to the competition, use or misuse and/or acceptance of the prize (as far as current laws permits), travel and any liability related to the trip itself, including cancellation/delayed flights. Garmin will not be responsible for any mistakes in any competition advertising. The 1st prize winner will have to agree to sign Garmin’s standard exclusion of liability in respect of travel prizes.
      11. 39.11. JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by Garmin and your participation in same.”

       

    • 40. Saints Invitational: Mecer Fundi 2-in-1 Competition

      This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

      1. 40.1. 1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      2. 40.2. 2. Competition Period:

      The competition runs from 18th October to 27th October 2019, both dates inclusive. No entries will be accepted after midnight on 27th October 2019.

      4.  Who Can Enter:

      You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

      5.  Exclusions:

      Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

      6.  How to Enter:

      a)  SMS your name, email address, and cell phone number to 45210 at a cost of R1.00.

      b)  Once your SMS is received you will be entered into the competition.

      c)  Stand a chance to win a Mecer FUNDI 13.3in Notebook valued at R4,500

      7.  Number of entries per Entrant:  One Entry per person.

      8.  Entry Fee: There is no entry fee to participate in the competition.

      9.  Prize: One Mecer FUNDI 13.3in Notebook valued at R4,500

      1. 40.3. Winner draw:

      10.1 The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

      10.2 The draw will take place onthe 30th October 2019.

      10.3 Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

      11.  The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

      12.The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

      13. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

      14. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

      15. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

      16. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

      17. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

      18. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

      19. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

      20. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

      21. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

       

    • 41. Kia Picanto Competition

      DEFINITIONS

      1. 41.1. Affiliates” mean (i) any Person which, directly or indirectly is Controlled by Ozow or JD Group, or Controls Ozow or JD Group; and (ii) directors, officers, employees, agents and representatives of Ozow or JD Group. "Control", as used in the preceding sentence, means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise;
      2. 41.2. Competition” means the opportunity, during the Competition Period, for an Entrant to win one (1) brand new Kia Picanto, for a single payment (as defined in clause 10 below) on any JD Group Platforms, such single payment being completed using the Ozow Platform;
      3. 41.3. Competition Period” means each calendar day from 00h01, 01 November 2019 until 00h00 31 January 2020;
      4. 41.4. EFT” means Electronic Funds Transfer;
      5. 41.5. Ozow” means Ozow (Pty) Ltd (Registration no. 2013/214663/07);
      6. 41.6. Ozow API” means Ozow’s application programming interface, being the software and set of functions and procedures which interface with JD Group’s systems to facilitate access to the Ozow Platform;
      7. 41.7. Ozow Platform” means the set of functions and procedures developed by Ozow which facilitate the payment by an Entrant of a good or service on a JD Group Website Platform by means of EFT;
      8. 41.8. JD Group” means JD Consumer Electronics and Appliances (pty) ltd 1963/002315/07.
      9. 41.9. Person” means any natural person, firm, company, corporation, state or agency of a state, or any joint venture, partnership, association or incorporated or unincorporated body;
      10. 41.10. Prize” means one (1) brand new Kia Picanto.
      11. 41.11. JD Group Platforms” mean any Hi-Fi Corporation or Incredible Connection Website Platform or in-store at any Hi-Fi Corporation or Incredible Connection store;
      12. 41.12. Website Platforms” mean the website/s operated by Hi-Fi Corporation or Incredible Connection as well as related Hi-Fi Corporation or Incredible Connection mobi-sites and  software applications.

      RULES

      1. 41.13. The Competition is sponsored by Ozow, by entering the Competition, you agree to the rules of the Competition.
      1. 41.14. There are no entry fees to participate in this Competition.
      1. 41.15. The entry of any natural persons into the Competition (the “Entrant”) and/or acceptance of a Prize by an Entrant in the event that a Prize is won (the “Winner”) constitutes binding acceptance of these terms and conditions on behalf of the Entrant and Winner, together with any persons with whom a prize is shared (the “Partner”).
      1. 41.16. Entrants under the age of 18 must obtain permission from their parents or guardians before entering the Competition, who must approve of and consent to the Entrant’s participation in the Competition and the receipt / possession of a Prize to the extent that the Entrant becomes the Winner.

      The Competition is not open to –

      5.1  directors, members, shareholders, agents, consultants or employees of Ozow or JD Group; or

      5.2   the spouse, life partner, business partner or associate, or the natural or adopted parent,      child, or sibling, of any of the Persons specified in 5 above; or

      5.3   the suppliers of any goods or services in respect of the Competition.

      6.  An Entrant may not win a Prize if it is unlawful for Ozow to provide a Prize to an Entrant. In the event that an Entrant does win a Prize, and it is unlawful for such Entrant to win  a Prize, the Entrant concerned will forfeit the Prize.

      7. The data costs, or any other costs, incurred by an Entrant in purchasing good services on any JD Group Website Platform in the ordinary course outside of the Competition Period will apply during the Competition Period.

      8. It is the responsibility of all Entrants to ensure that their entry is received by Ozow prior  to the closure of the Competition. Any entries which are not received during the Competition Period will not be eligible to participate, regardless of the reason. Ozow or JD Group is not responsible for any entries which are not received by Ozow, whether timeously or at all, regardless of the cause thereof. Without limitation, Ozow, JD Group and their Affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, web site or other device or medium), or any combination thereof, or any other technical or other problems experienced by an Entrant when entering the Competition.

      9. Ozow, JD Group and their Affiliates are not responsible for any injury or damage to an Entrant or any other Person’s computer, mobile telephone or other device used by an Entrant to enter into, or obtain any materials related to, the Competition.

      10. To enter the Competition, an Entrant should –

      10.1 deposit R200 (two hundred Rands) or more on any of the JD Group Platforms by using the Ozow Platform to make payment for such deposit during the Competition Period; and 

      10.2 an Entrant is allowed to complete as many deposits in accordance with clause 10.1 above during the Competition Period as the Entrant wishes to, and each of these completed deposits shall constitute an entry into the Competition.

      11. The Prize may not be deferred, changed or exchanged for any other item.

      12.  Ozow do not make any representations or give any warranties, whether expressly or implicitly, as to a Prize, and in particular, but without limitation, makes no representations and gives no warranty that –

      12.1  an Entrant’s entry or participation in the Competition will necessarily result in such Entrant     winning a Prize; or

      12.2  a Prize, or any aspect thereof, will meet an Entrant’s or, if applicable, an Entrant’s partner’s,    requirements, preferences, standards or expectation.

      13. One Winner will be chosen after the Competition Period within the first week of February 2020. The preliminary Winner will be determined by a panel of judges that are selected by Ozow. The Winner will be chosen by Ozow through the selection of a transaction ID by way of a random draw.  Ozow will communicate the transaction ID that has been selected to the JD Group, and the JD Group will contact the Winner by way of the contact details that the JD Group has in its possession pertaining to the Winner. Upon gaining the requisite approval from the Winner, the JD Group will provide Ozow with the Winner’s contact details in order to make the necessary arrangements regarding the Prize.   The determination made by the panel of judges concerned will be final and no correspondence will be entered into.

      14. The JD Group will attempt to make contact with the Winner at least 3 times, but if the JD   Group is unable to contact the Winner after three attempts to do so on the day of the lucky draw, such Winner will forfeit his/her prize and Ozow reserves the right to redraw such prize. If such Winner agrees to accept the Prize subject to these terms and conditions, he/she will be the Winner in the Competition. The Winner will have to forfeit the Prize (and selection of another Winner will be undertaken) if the Winner does not have in their possession all legal documents necessary to effect ownership of the Prize.

      15. Each Entrant will only be eligible to receive one Prize from the Competition after the Competition Period.

      16. Ozow may invite the Winner to be present when the Prize Winner is announced, to participate in any marketing activities of Ozow or JD Group or both, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of the goods sold or services rendered by Ozow or JD Group or both, for which no fee, royalty or other compensation will be payable. The Winner may decline such an invitation.

      17. The logistics involved for the Prize in relation to the Competition will be made within 30 (thirty) calendar days of the publication of the Winner by Ozow, or such other time period that is communicated to the Winner by Ozow.

      18. Ozow may require the Winner to provide Ozow with such additional information and documentation as Ozow may reasonably require in order to process, confirm and facilitate the Winner’s acceptance of a Prize. JD Group may facilitate the gathering of such information with Ozow. If the Winner refuses to provide Ozow with the requested information or documentation, the Winner will forfeit the Prize.

      19. Ozow reserves the right to vary, postpone, suspend, or cancel the Competition and any Prizes, or any aspect thereof, without notice at any time, for any reason which Ozow deem necessary. In the event of such variation, postponement, suspension or cancellation, Ozow agrees to waive any rights, interests and expectations that any Entrants or the Winner may have in terms of the Competition and acknowledge that no Entrant or Winner will have any recourse against Ozow, JD Group or any Affiliates.

      20. The Entrants agree that participation in the Competition, and acceptance and/or use of a Prize, or any aspect thereof, is at their own risk.

      21. Ozow, JD Group and their Affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by any Entrant’s participation in the Competition or the acceptance and/or use by an Entrant, or such Entrant’s partner or  friends (if applicable), of any Prize, or by any action taken by Ozow, JD Group in accordance with these terms and conditions. All merchants that the JD Group Website Platforms which promote this Competition are not responsible for any loss or damage whatsoever associated with this Competition in any manner.

      22. All Entrants, and in the event of an Entrant’s death, an Entrant’s family, dependants, heirs, assignees  or any other beneficiaries of an Entrant’s estate, indemnify and hold Ozow, JD Group and their Affiliates harmless against any claim by an Entrant, or an Entrant’s partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which an Entrant or its partner may suffer, howsoever arising, in relation to such Entrant’s entry into the Competition and/or acceptance and/or use by such Entrant of a Prize.

      23. If an Entrant fails or, if an Entrant’s partner or friend (if applicable) fails, to comply with

      any of the terms and conditions, then without prejudice to any other remedy which

      Ozow or JD Group may have, –

      23.1 such Entrant will be automatically disqualified, and such Entrant will forfeit a Prize (in the event that such Entrant has already won a Prize);

      23.2 an Entrant and / or Winner will pay Ozow or JD Group for any loss or damage incurred by Ozow directly or indirectly as a result of (or, if applicable, a partner's) non-compliance, including all legal costs (including attorney and own client costs) which Ozow or JD Group may incur in taking any steps pursuant to an Entrant and / or Winner’s (or partner’s) non-compliance; and

      23.3 such Entrants and Winner indemnify and hold Ozow or JD Group harmless against any claim by any Person, (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any death, injury, loss and/or damage which may be suffered howsoever arising in relation to such Entrants’ or Winner’s failure (or that of your partner, if applicable) to comply therewith.

       

      24. These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa.

       

      25. Ozow and the judges' decision on any matter concerning the Competition and/or arising out of these terms and conditions is final and binding on all Entrants and Winner.

       

      26. If the competition is regulated by the Consumer Protection Act, 68 of 2008, it is not intended that any provision of these terms and conditions contravenes any provision of the Consumer Protection Act and therefore all provisions of these terms and conditions must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with

      on Act are complied with

    • 42. HP Neverstop Laser Competion

      This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

      1. 42.1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      2. 42.2.  Competition Period:The competition runs from 16th March to 30th March 2020, both dates inclusive. No entries will be accepted after midnight on 30th March 2020.
      3. 42.3. Who Can Enter:

      You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

      4.  Exclusions:

      Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

      5.  How to Enter:

       

      1. 42.4. Go to the Incredible Connection Facebook competition post and provide us with your answer to the question below.
      2. 42.5. Name 4 Product Features of the HP Neverstop Laser 1000w Printer.
      3. 42.6. Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)
      4. 42.7. Once your comment is posted you will be entered into the competition.
      5. 42.8. Stand a chance to win a HP Sprocket 200 Gifting Bundle valued at R1 999.00

      7.Number of entries per Entrant: One Entry per person.

      8.  Entry Fee: There is no entry fee to participate in the competition.

      9. Winner draw:

      9.1  The winner (1) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

      9.2  The draw will take place onthe 03rd April 2020.

      9.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.  

      9.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the Incredible Connection Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

       

      1. 42.9. The winner may be asked to participate in marketing activities, including by having his/her photograph             taken, but he/she will be entitled to decline to do so.
      2. 42.10. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.
      3. 42.11. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.
      4. 42.12. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.
      5. 42.13. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.
      6. 42.14. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
      7. 42.15. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.
      8. 42.16. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.
      9. 42.17. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication
      10. 42.18. By participating in this competition, you agree to all the Competition Rules set out above, without exception.
      11. 42.19. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

       

    • 43. Win a Custom Gaming Desktop

      1. 43.1. This competition is promoted by ­­­­­­­­­­­­­­­­­­­­­­­­­­Incredible Connection, a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).
      2. 43.2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      3. 43.3. Competition Period:The competition runs from 16 March 2020 to 16 April 2020, both dates inclusive. No entries will be accepted after midnight on 16 April 2020.
      4. 43.4. Who Can Enter:

      You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

      5.       Exclusions:

      Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

      6.  How to Enter:

      Like the Incredible Connection Page and visit the competition post on Facebook and post a comment with your favourite video game and why you loved it. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post;

      7. Number of Entries per Entrant: One

      8. Entry Fee: There is no entry fee to participate in the competition.

      9. Prize: Custom Built Gaming Desktop valued at R20 000 (hereinafter referred to as the “prize”).

      10. Winner draw:

      10.1  The winner will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney;

      10.2  The draw will take place 28 April 2020

      10.3  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by ------- Facebook Messenger by the Incredible Connection the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

      11.    The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

      12.    The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

      13.    The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

      14.    The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

      15.    The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

      16.    No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

      17.    By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

      18.    Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

      19.    By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

      20.    By participating in this competition, you agree to all the Competition Rules set out above, without exception.

      21.    A copy of these Competition Rules is made available at ---- www.incredible.co.za

    • 44. HP Neverstop Laser Promotion

      1. 44.1. Subject to terms and conditions. This promotion runs until 30 April 2020. Customers will qualify for an Incredible Connection voucher when purchasing a qualifying HP product as per the table below. The voucher can be redeemed on the www.hpneverstoplaser/ic.co.za website. Qualifying products are:

      HP NeverStop Laser 1000w – R 500 Incredible Connection voucher

      HP NeverStop Laser 1200w – R 600 Incredible Connection voucher

      1. 44.2. To take advantage of the promotion, customers must complete the online redemption form (available at www.hpneverstoplaser/ic), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.
      2. 44.3. Once the redemption form and supporting documents have been submitted, the customer will receive a confirmation email. Should the customer have any queries they must email [email protected].
      3. 44.4. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the shopping voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.
      4. 44.5. Customers will receive their Incredible Connection shopping voucher within 3-5 working days from verification of submission of their shopping voucher redemption. Shopping vouchers will only be emailed through should the submission be compliant and complete.
      5. 44.6. Customer will only be granted an Incredible Connection voucher upon HP´s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.
      6. 44.7. The Incredible Connection voucher will not be granted to a customer who: a. has not purchased a Qualifying HP Product within the promotional period from participating retailer; and/or b. has not supplied proof of purchase; and/or c. has purchased within the campaign dates; and/or d. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.
      7. 44.8. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes)
      8. 44.9. Where this shopping voucher constitutes a taxable benefit, all tax liability lies with the recipient. 10. By participating in this promotion, the customer is agreeing to the terms and conditions.
      9. 44.10. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.
      10. 44.11. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion. 13. Shopping vouchers must be claimed by the end user customer only. Retailers may not claim the shopping voucher on behalf of their customers.
      11. 44.12. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.
      12. 44.13. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.
      13. 44.14. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.
      14. 44.15. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.
      15. 44.16. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.
      16. 44.17. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP´s liability for death or personal injury of customer proven to be caused by HP´s negligence.
      17. 44.18. If a product is returned (thus revoking the sales contract) no shopping voucher can be granted. In the case that the Incredible Connection voucher has already been issued, it must be fully paid back.
      18. 44.19. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented.
      19. 44.20. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

      HP Inc Pty Ltd, 12 Autumn St, Rivonia

      • 44.21. JD Consumer Electronics and Appliances (Pty) Ltd t/a Incredible Connection and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by HP and your participation in same.
    • 45. Payflex-Customer

      Thank you for visiting our website and considering the use of our services and products.  This agreement sets out the terms and conditions relating to the provision of our Payment Services.

      Please ensure that you read this agreement carefully and pay special attention to all terms in bold. By clicking accept you agree to be bound by these terms and conditions and our Privacy Policy.

      Please also note that these terms and conditions may change from time to time. If the terms and conditions are amended, you will be required to click accept again when you make use of our Payment Services.

      1. 45.1. DEFINITIONS

      1.1. In this Agreement, unless the context otherwise requires:

      1.1.1.       “Agreement” means this entire agreement.

      1.1.2.       “Business Day” means any day or other than a Saturday, Sunday or official public holiday in South Africa.

      1.1.3.       “Card” means a valid credit or debit card issued by a South African bank in your name.

      1.1.4.       “Customer”/”you”/”your” means the person who makes use of the Payflex Platform to purchase Goods from a Retailer;

      1.1.5.       “Default Fee” means the fee of R65.00 (including VAT) charged if you miss an Instalment Payment or part thereof is unpaid, and which will be charged weekly for a maximum of 3 (three) charges until your overdue balance is paid in full.

      1.1.6.       “Default Interest” means the interest charged on an overdue balance (excluding Default Fees) at a rate of 2.00% per month once the Instalment Plan is deemed to be an incidental credit agreement in accordance with the NCA.

      1.1.7.       “Goods” means the goods or services that you are buying from the Retailer Site.

      1.1.8.       “Instalment Plan” means the two weekly payment plan for the Purchase Price of your Goods, showing the amounts due by you, including any Default Fees, and the date on which such amounts are due, and described on the Payflex Platform as the instalment schedule.

      1.1.9.       “Instalment Payment” means a periodic payment detailed in the Instalment Plan.

      1.1.10.   “NCA” means the National Credit Act 34 of 2005, together with its regulations, as amended from time to time

      1.1.11.   “Payflex”/”we”/“us”/”our” refers to Payflex Proprietary Limited, a private company with limited liability duly incorporated under the laws of South Africa, with registration number 2017/406318/07;

      1.1.12.    “Payflex Platform” means the proprietary technology platform developed by Payflex for purposes of providing the Payment Services;

      1.1.13.   “Pay-Later Service” means the service offered by Payflex that, subject to the approval by Payflex, allows Customers to pay the Purchase Price over an Instalment Plan;

      1.1.14.   “Payflex Website” means www.payflex.co.za;

      1.1.15.    “Payment Service” includes the Pay-Now Service and the Pay-Later Service, and any other service that may be offered to Customers by Payflex;

      1.1.16.   “Pay-Now Service” means the service offered by Payflex that allows Customers to pay the Purchase Price in full in a single payment;

      1.1.17.   “Personal Information” has the meaning assigned thereto in POPI;

      1.1.18.   “POPI” means the Protection of Personal Information Act 4 of 2013;

      1.1.19.   “Privacy Policy” means the privacy policy as set out on the Payflex Website, as amended from time to time;

      1.1.20.   “Processing” has the meaning assigned thereto in POPI and “Process” and “Processed” shall have corresponding meaning;

      1.1.21.   “Privacy Policy” means the Payflex privacy policy accessible on the Payflex Website.

      1.1.22.   “Purchase Price” means the full purchase price (inclusive of VAT) payable in respect of any Goods purchased by a Customer, including any delivery or other costs included in the price;

      1.1.23.   “Refund” means a refund of a Purchase Price;

      1.1.24.   “Retailer” means the retailer who has integrated the Retailer Site with our Payflex Platform in order to provide the Payment Services.

      1.1.25.   “Retailer Site” means the e-commerce or physical site of the Retailer.

      1. 45.2. THE PAY-LATER SERVICE

      2.1.        Upon acceptance of your request for the Pay-Later Service on our Platform, we undertake to pay the Retailer the Purchase Price for the Goods you have selected to purchase on your behalf, and you agree to pay us in accordance with the Instalment Plan, subject to the terms and conditions contained in this Agreement.

      2.2.        The Goods that you have purchased are governed by the relevant terms and conditions and policies of that Retailer. Your agreement in respect of the Goods is with the Retailer.  Your agreement in respect of the Instalment Plan is with us.

      2.3.        Once you have entered into an Instalment Plan, we cannot amend or cancel any such plan without written confirmation from the Retailer in accordance with clause 10 (Refund Arrangements).

      1. 45.3. THE PAY-NOW SERVICE

      3.1.        Upon acceptance of your request for the Pay-Now Service on our Platform, we undertake to settle the Retailer for the Purchase Price for the Goods you have selected to purchase and paid for, subject to the terms and conditions contained in this Agreement.

      3.2.        The Goods that you have purchased are governed by the relevant terms and conditions and policies of that Retailer. Your agreement in respect of the Goods is with the Retailer.

      1. 45.4. OUR OBLIGATIONS AND ACKNOWLEDGEMENTS

      4.1.        If your request for the Pay-Later Service is approved, Payflex shall pay to the Retailer the Purchase Price for the Goods on your behalf.

      4.2.        Where you have entered into an Instalment Plan, we will continue to fulfil our obligations to you unless the Instalment Plan is terminated in accordance with this Agreement.

      4.3.        We do not guarantee access to the Pay-Later Service and reserve the right to decline your request for the Pay-Later Service at our sole discretion, even if you have previously paid your instalments in full and on time on other transactions.

      4.4.        Our discretion will always be exercised reasonably.

      1. 45.5. YOUR OBLIGATIONS AND UNDERTAKINGS

      5.1.        In respect of the Pay-Later Service:

      5.1.1.      In return for us paying the Retailer the Purchase Price on your behalf for the Goods, you agree to pay us in accordance with the Instalment Plan plus any applicable Default Fees charged when an Instalment Payment is not received on time or paid in full, subject to the conditions set out in clause 8 (Missed Payment) below.

      5.1.2.      You confirm that all of the information that you provide to us is true, complete, accurate and correct, and that you will immediately notify us if any of this information changes.

      5.1.3.      If your application is not complete or if you don’t provide us with any required documentation, we may contact you to obtain the required information or documentation, or we may approve or decline your application.

      5.1.4.      You confirm that you:

      5.1.4.1.         are a permanent resident of South Africa;

      5.1.4.2.         are over 18 years of age;

      5.1.4.3.         lawfully reside in South Africa on a permanent basis;

      5.1.4.4.         are permanently employed or self-employed in South Africa;

      5.1.4.5.         are not currently over-indebted;

      5.1.4.6.         are not going through financial difficulty;

      5.1.4.7.         have not been declared you mentally ill or unfit by a court;

      5.1.4.8.         have not applied for or are currently under administration, provisional or final sequestration or debt review;

      5.1.4.9.         have a valid debit or credit card issued by a South African bank in your name.

      5.1.5.      You unconditionally and irrevocably agree that we are entitled to debit your Card account in accordance with the Instalment Plan, including any Default Fees.

      5.1.6.      You agree to have sufficient funds available in your Card account to cover all Instalment Payments when due in full, or alternatively to pay the Instalment Payments in full before the due date.

      5.1.7.      You agree to pay all amounts due under the Instalment Plan irrespective of any issue or dispute with respect to the Goods or the Retailer, regardless of whether you currently own or have the Goods in your possession.

      5.1.8.      You agree that each Instalment Plan entered into is a new transaction and that your use of the Payflex Platform and the Payment Services is at our discretion, and that there is no guarantee that the Payflex Platform or the Payment Services will be available for any purchase of Goods.

      5.1.9.      You agree not to apply any set-off or other deduction from any Instalment Payment for any reason including any dispute or issue you may have with the Retailer, the Retailer Site or in relation to the Goods supplied by the Retailer.

      5.2.        You are liable for any fees or costs that your bank may charge you when payment is made using your Card.

      5.3.        You agree that we are not responsible for the delivery, suitability or quality of any Goods you have elected to purchase and you agree to contact the Retailer in the event of any issue with the Goods or if you wish to return any Goods.

      5.4.        You agree to keep your account details and password private and confidential, and that you are responsible for any orders placed using your account details and any unauthorised use of your account.

      5.5.        You agree to contact us immediately if you reasonably suspect that your account may have been used or will be used by a unauthorised third party or if you suspect fraudulent activity on your account.

      1. 45.6. RETAILERS

      6.1.        We do not guarantee and have no responsibility for:

      6.1.1.      the suitability, quality or delivery of any Goods purchased by you from the Retailer; or

      6.1.2.      the availability of any Goods,

      all of which are the responsibility of the Retailer.

      6.2.        Any dispute that you have about the Goods (including but not limited to the return of Goods) must be resolved directly with the Retailer.

      6.3.        We will not be liable to you if any Retailer refuses to accept our Payment Services for any Goods purchased. You will not have the right to claim anything from us or to institute any counterclaim against us or to apply set-off against us on this basis or any other basis whatsoever.

      6.4.        You cannot withhold any payments on the Instalment Plan as a result of any disputes that you may have with the Retailer.

      6.5.        If you have a dispute with a Retailer, that dispute will not entitle you to:

      6.5.1.  instruct us to refuse to pay the Retailer for Goods purchased by you; or

      6.5.2.  refuse to pay us for payments already made to the Retailer, irrespective of whether such payment was made in respect of the Goods that are the subject-matter of a dispute, or

      6.5.3.   instruct us to reverse a payment already made to the Retailer.

      1. 45.7. INTEREST AND FEES

      7.1.        No fees or interest will be charged in respect of the Instalment Plan, provided that all Instalment Payments are paid in accordance with the Instalment Plan.

      7.2.        No fees will be charged to open or use a Payflex account.

      7.3.        Default Fees and Default Interest will be charged in accordance with clause 8 and 9 below if an Instalment Payment is not paid in full on the due date as detailed in the Instalment Plan.

      1. 45.8. MISSED PAYMENT

      8.1.        The Instalment Plan provided to you will serve as the account for the payments required under the Instalment Plan and will indicate the due date for each Instalment Payment to be made.

      8.2.        If we have not received an Instalment Payment on its due date, then we will automatically charge a Default Fee to the Instalment Plan and will continue to charge an additional Default Fee every week thereafter, until either (i) we have received full payment on your outstanding balance (including any Default Fees) or (ii) you have been charged a maximum of three (3) Default Fees on an Instalment Plan.

      8.3.        In the event that we are unsuccessful in obtaining payment from your Card account on the due date, you authorise us to take payment of an Instalment Payment including any Default Fees from your Card account 3 (three) days after the original due date and if that is not successful, 7 (seven) days after the original due date.

      8.4.        We reserve the right to further try and recoup any Instalment Payment and any Default Fees at any later dates.

      8.5.        Payflex reserves the right, in its absolute discretion to waive or defer any Default Fees. Any express election we make to temporarily or permanently waive payment by you of a Default Fee or other amount due to us under an Instalment Plan does not imply a waiver of any other amount due and we reserve all rights to make demand for such amounts.

      8.6.        Total Default Fees charged shall be capped at the lower of R195.00 (including VAT) or 50% of the Purchase Price (including VAT).

      1. 45.9. OVERDUE AMOUNTS

      9.1.        If there is an unpaid balance on your Instalment Plan post the final Instalment Payment date then:

      9.1.1.   we may charge Default Interest on any overdue amount (excluding Default Fees) once the Instalment Plan is deemed to be an incidental credit agreement in accordance with the NCA.

      9.1.2.   Default Interest will be calculated on a daily basis and added to the outstanding balance (in other words, compounded) on a monthly basis.

      9.1.3.   To the extent permissible in law, you may also be charged default administration charges and collections costs incurred.

      9.2.        We may approach a court to take judgment against you for the debt owed by you to us in terms of this agreement. If we do, a certificate signed by any one of our managers (whose appointment and authority need not be proved) stating the amount that you owe us and the applicable interest rate, shall be accepted as sufficient proof of your indebtedness and shall be deemed correct unless you are able to prove otherwise.

      9.3.        The address that you gave us when registering for the Pay-Later Service application is the address that you choose where legal documents may be served on you. If we are able to serve documents on you electronically, the e-mail address that we have on record for you will be used. If you wish to change your physical address, e-mail address and/or cellphone number, you must give us notice hereof and any such change will take effect 7 Business Days after we receive such notice.

      9.4.        If you have a query or complaint, contact our customer services department at [email protected]for a resolution. If you are not satisfied with the outcome of your query or complaint, you have the right to resolve the matter by way of alternative dispute resolution. If this Agreement becomes an incidental credit agreement, you can file any complaints with the National Credit Regulator (contact number 0860 627 627) or make application to the National Credit Tribunal.

      1. 45.10. REFUND ARRANGEMENTS

      10.1.     Any full or partial return of the Goods is subject to the Retailer’s returns policy and applicable laws and must be settled with that Retailer.

      10.2.     We will only amend an Instalment Plan and process a Refund once the Retailer has requested us to do so in writing.

      10.3.      The Instalment Plan is automatically adjusted by the Payflex Platform by applying the refund amount to the last instalment first and working backwards to the other instalments.

      10.4.     For full refunds, the refund amount will be equal to the sum of instalments paid to date

      10.5.     For partial refunds, if the refund amount is greater than the instalments still due, then we will refund you the difference and mark the Instalment Plan as paid up; if the refund amount is less than the instalments still due, then we will adjust the Instalment Plan accordingly to reflect the revised amount still due.

      10.6.     Where a cash refund is due to you, we will credit your Card account, which may take up to 7 (seven) Business Days to reflect on your Card account.

      10.7.     If a Retailer refunds you directly in cash, vouchers or the like, you will remain responsible for payment of the Instalment Plan, notwithstanding such refund.

      10.8.     You can view your revised Instalment Plan on the Payflex Customer Portal.

      1. 45.11. PERSONAL INFORMATION

      11.1.       Your privacy is very important to us and we will use reasonable efforts in order to ensure that any information, including Personal Information, provided by you, or which is collected from you or third parties, is stored in a secure manner.

      11.2.     You undertake to furnish us with all information, including Personal Information, and/or documentation required by us.

      11.3.       You agree to give honest, accurate and current Personal Information about yourself to us and to maintain and update such information when necessary and you agree to indemnify us against any losses or harm we may incur as a result of our reliance on inaccurate information about you provided to us.

      11.4.     You agree and consent that we may transmit to registered credit bureau(s) information concerning –

      11.4.1.      this Agreement and the termination thereof; and

      11.4.2.      any non-compliance by you with the terms of this Agreement.

      11.5.     You acknowledge that such credit bureau(s) may provide a credit profile and possibly a credit score on your creditworthiness. You have the right to contact such credit bureau(s), to have the credit record(s) disclosed and to correct any inaccurate information.

      11.6.     You agree that we may seek information from any credit bureau when assessing your application, and at any time during the existence of this Agreement.

      11.7.     You acknowledge and expressly consent that we may Process your Personal Information:

      11.7.1.      to verify information that you provided to us and generally make whatever enquiries we may deem necessary from any source whatsoever;

      11.7.2.      to conclude this Agreement and for purposes of providing the Payment Services to you and complying with your instructions;

      11.7.3.      to prevent, detect and report fraudulent and criminal activities and to identify the proceeds of unlawful activities and combat money laundering activities and to assist law enforcement agencies in this regard;

      11.7.4.      to comply with any obligation imposed by applicable laws on us, including statutory and regulatory requirements in respect of the storage and maintenance of documents and information;

      11.7.5.      to comply with valid requests for information, including subject access requests and requests in terms of the Promotion of Access to Information Act 2 of 2000;

      11.7.6.      to comply with information requests by regulators or bodies lawfully requesting the information (e.g. tax authorities);

      11.7.7.      to assess Customer complaints;

      11.7.8.      to provide information to you about products or services which may be of interest to you; and

      11.7.9.      for internal purposes such as training and monitoring.

      11.8.     Unless you object, we may share your Personal Information with third parties, including business partners, where it is in our or their legitimate interests to do so, and, if permitted in terms of relevant laws, for purposes of direct marketing.

      11.9.     You have the right to access your Personal Information held by us. We shall provide you with such access during office hours within a reasonable time after receiving a written request for access.

      11.10.  You acknowledge that any Personal Information supplied to us is provided voluntarily and that we may not be able to comply with our obligations under this Agreement if you do not provide the required personal information to us.

      11.11.  By submitting any Personal Information to us in any form you further acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the Processing, including the storage, of such Personal Information by us under any applicable law in the manner contemplated in clause 11.7 above. This consent is, in the absence of any written objection received from you, indefinite and/or for the period otherwise required in terms of any applicable law.

      11.12.  Should you believe that we have utilised your Personal Information contrary to applicable law, you agree to first resolve any concerns with us. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator.

      1. 45.12. OUR COMMUNICATIONS WITH YOU

      12.1.     If we need to contact you we may call or text your mobile number or contact you through the email or physical address that you have provided.

      1. 45.13. INTELLECTUAL PROPERTY

      13.1.     All intellectual property in our Payflex Platform, including any content, images, logos or graphics are owned by us. You must obtain our written permission if you wish to use any such intellectual property.

      1. 45.14. ASSIGNMENT

      14.1.     You may not cede your rights or delegate your obligations or otherwise assign, novate or transfer your rights and obligations under this Agreement, the Instalment Plan or any Instalment Payment without our consent, which may be withheld in our absolute discretion.

      14.2.     We may cede our rights and delegate our obligations or otherwise assign this Agreement, any right in this Agreement, or any Instalment Plan or any Instalment Payment to a third party without your consent.

      1. 45.15. LIMITATION ON LIABILITY

      15.1.    We will not be liable for anything outside of our reasonable control (for example, a failure of computer systems, or power failures which happen for reasons outside our reasonable control) or any industrial action, or political unrest, war, if this prevents us from providing our usual service.

      15.2.    To the extent permissible in law, and provided that we did not act fraudulently or with gross negligence, we will not be liable for any loss or damage sustained by you or a third party arising from the use of our Payment Services.

      1. 45.16. GENERAL

      16.1.     Nothing in this Agreement shall create, constitute or evidence any partnership, joint venture, agency, trust or employer/employee relationship between us.

      16.2.     No waiver of any breach of this Agreement shall be deemed to be a waiver of any other, or any subsequent, breach. No failure or delay by any party in exercising any rights, power or privilege under this Agreement shall operate as a waiver, nor shall any single or partial exercise preclude any other or further exercise of any right, power or privilege under this Agreement.

      16.3.     This Agreement constitutes the entire agreement between us as it relates to a specific purchase of Goods and the relevant Instalment Plan. Each new purchase of Goods by way of the Pay-Later Service and associated Instalment Plan shall form a new Agreement.

      16.4.     If any provision of this Agreement is held to be invalid, illegal or unenforceable, it will be severed and the remainder of the Agreement will remain in full force and effect.

      16.5.     This Agreement shall be governed by and interpreted in accordance with the laws of South Africa. The parties irrevocably agree that the courts of South Africa shall have non-exclusive jurisdiction.

      16.6.    When you use our website or any of our other electronic channels, you do so entirely at your own risk. We cannot be held liable for any damage or loss sustained by you, or a third party, arising out of your access or use of our electronic channels, or reliance on any information contained thereon. You indemnify us accordingly. We do not warrant that the functions provided by these channels will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We further do not warrant that the content or information displayed is always accurate, complete and/or current.

      16.7.     Should you wish to receive copies of documents relating to your account, you must advise us of the manner in which you want these to be delivered to you (provided we have the ability to affect the delivery you choose). In certain instances, we are entitled to charge a fee for such copies.

      16.8.     We can delay enforcing our rights under this agreement without losing them.

      16.9.     If we cannot enforce any term under this agreement, it will not affect any of the other terms of this agreement.

      16.10. Each and every undertaking and clause as contained herein shall be capable of independent enforcement, thus enabling any court or other competent tribunal to enforce the remainder of this agreement should it adjudge any particular undertaking or portion or clause thereof to be invalid.

       

    • 46. Easter Competition Campaign

      This competition is promoted by HIFI CORP a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

      1. 46.1.  This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
      2. 46.2. Competition Period:The competition runs from 25th March to 12th April 2020, both dates inclusive. No entries will be accepted after midnight on 12th April 2020.
      3. 46.3. Who Can Enter:

      You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

       4.       Exclusions:

      Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

       5.       How to Enter:

      1.     Purchase any product in store or online during the Easter campaign and register your invoice number online to qualify. Layby purchases/payments DO NOT qualify.

      2.     Once you have registered your details online you will be entered into the competition.

      3.     Stand a chance to win a share of prizes totalling R50 000 in Easter prizes (Samsung 65 inch TV / Defy 248lt WD Fridge / JBL 3.1 CH Soundbar / Canon Powershot camera / Asus Celeron Notebook / Canon G6040 Printer / 2 x HIFI CORP gift cards worth R4000 each)

      4.    Stand a chance to win a share of prizes totalling R70 000 in Easter prizes (Razer Wolverine Controller / Razer Huntsman Elite Keyboard / Turtle Beach Headset / Orico Multispandex Rubber 900X400 Mousepad / Redragon Pluto RGB Gaming Mouse Pad / Orico K10P 1000mAh 8W QC3.0 3 Port Power Bank / Orico K1000 1000mAh QC3.0 3 Port Power Bank / Volkano Smart Deux Backpack X5 / Canon Powershot SX430 Camera / Solo Lexington Laptop 15.6" Backpack / 2 Aero Twist Speakers / 15.6" Torino Sleeves X5 / Xbox One Gears

      5.  Wireless Controller + Cap, Socks and Tshirt / Sonos Move BT/Wi-Fi Speaker / JBL Bar 5.1 Deep Bass Soundbar / Logitech MX Master 2S wireless Mouse x 3 / Canon PIXMA G6040 Continuous Ink Printer / EPSON ECOTANK ITS PRINTER L3060 / Apple Macbook 12-Inch 256GB M3 1.2GHz SG / Sonos Move Bluetooth Wi-Fi Speaker

      6. Number of entries per Entrant: One Entry per person. Only one prize per person.

      7.  Entry Fee: There is no entry fee to participate in the competition.

      8.       Winner draw:

      8.1  The winners (8) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

      8.2  The draw will take place bythe 21th April 2020.

      8.3  The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.  

      8.4  Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the HIFI CORP Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

       9.The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

      10The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

      11.The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

      12. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

      13. The Promoters decision is final, and no correspondence will be entered into.

      14. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

      15. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

      16. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

      17. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

      18. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

      19. A copy of these Competition Rules is made available at https://www.incredible.co.za/services/terms-and-conditions

    • 47. Samsung Galaxy S20 Launch

      This competition is promoted by Incredible Connection a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

      1.       This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

      2.       Competition Period:

      The competition runs from 24th March to 23rd April 2020, both dates inclu