Get easy and affordable 12-24 month cover for:
FREQUENTLY ASKED QUESTIONS
These are some of the first concerns people have when their electronic equipment is lost, stolen or damaged:
Q: Will my goods be replaced or repaired?
A: Your goods will, at the sole discretion of Abacus, be repaired if financially feasible or replaced if not.
Q: If replaced, will my goods be replaced with one of the same capability and/or value?
A: Yes, it will be replaced with the same or a similar product
Q: How quickly will the claim be processed?
A: We know your electronic equipment is an indispensable item. Claims submitted with all supporting documentation will be processed by Abacus within 5 days from the date upon which all claim documentation is received. In the case of repairs, this turnaround time excludes the actual repair by the appointed agent.