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Sony's most advanced noise cancelling with exceptional sound quality and a range of smart features for an unrivalled listening experience. Enjoy the speak-to –chat function along with ambient sound control and wearing detection. Sony's intelligent industry-leading noise cancelling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.
Be at one with your music
Discover how the WH-1000XM4 headphones blend our most advanced noise cancelling with exceptional sound quality and a range of smart features for an unrivalled listening experience.
Smart listening technology to enhance your listening
The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.
For everyday convenience, just Speak-to-Chat
As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation – handy if you want to keep your headphones on, or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. And once your chat is over, your music starts playing again automatically
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience.
Lose yourself in your journey, with no background noise to interrupt your favourite tracks.
Be aware of everything around you, from street to office, while still enjoying music.
Hear important announcements while you wait without noticing other background noise.
Headphones that react to you
Proximity sensor and two acceleration sensors in your headphones can detect whether you’re wearing them or not, then adapt playback accordingly to help save battery power.
Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.
From controlling your music to accessing your voice assistant or making hands-free calls – with the WH-1000XM4, it couldn’t be easier.
Be smarter with Voice Assistant
Get hands-free help. Just say “OK Google” or “Alexa” to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones’ features like noise cancellation with your voice.
Clearer hands-free calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
Sony | Headphones Connect app
With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equaliser lets you customise sound levels to suit your music.
For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.
The WH-1000XM4 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your WH-1000XM4 headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
|Aircraft Adapter Included||Yes|
|Carry Case Included||Yes|
|Charging Time||3 h|
|Driver Size||40 mm|
|Heart Rate Sensor||None|
|No. of Drivers||1|
|RMS Wattage||0 W|
|Boxed / Shipping Dimensions|
|Gross Weight||0.77 kg|
|Length / Depth||18 cm|
|Net Weight||0.77 kg|
|Battery Technology||Lithium Ion|
|Charging Cable Included||Yes|
Delivering your Online Order
Delivery is available throughout South Africa and will be concluded between 2 – 5 working days from Monday to Friday (excluding public holidays), subject to payment and order confirmation before 12h00. Depending on origin and destination, a further delay of up to 24 hours may be experienced on shipments to outlying areas.
What will the delivery cost?
Delivery charges are determined by the value of the order placed.
|Type of products||Delivery Fee|
|Orders over R500 (excludes TV’s )||Free Delivery|
|Orders under R500||R75.00|
|Large Appliances, Inverters, Portable Inverters & Generators||R220.00|
|Large Items, DIY & Furniture||R300.00|
When will delivery take place?
What if I miss my delivery?
We will notify you of a failed delivery i.e. when no one can be reached at the specified delivery address to receive and sign for the goods at the scheduled time. We will reschedule the delivery as soon as possible.
What if my items are damaged, faulty or incorrectly delivered?
In the regrettable event that you receive a damaged product, please notify us within 24 hours of receipt of delivery on 0860 011 700 or [email protected]. We will do our utmost best to have the damaged product collected and a new product delivered to you within 3 business days.
What if I receive the incorrect items or quantity of products?
Should the incorrect items or quantity of items be delivered to you, you need to notify us immediately so that we can rectify the situation. You can notify us on 0860 011 700 or [email protected] and we will get our team to collect the incorrect items and replace them as soon as possible.
Returns & Refunds process:
We offer a full returns and exchanges policy. You may return or exchange goods at any one of our stores subject to producing the original receipt and ensuring the product is in its original packaging and condition. Should the product not be in its original packaging, a handling fee of up to 15% of the product’s value may be charged as per the CPA.
The following cannot be returned or refunded:
- Items specified as non-returnable/non-refundable items.
- Delivery and or installation costs.
- Pre-paid cards.
- Digital content.
- Any damaged or abused items.
- Faulty/defective products after 14 days. (excluding all plasma LCD & LED televisions larger than 32-inch as well as all large appliances)
In the unfortunate event that your purchased product becomes faulty or defective within the first six months of delivery, you can take it to any of our stores to be inspected. You will be entitled to the following options as per the CPA:
- Have the product repaired.
- Have the product replaced.
- Be refunded for the purchase amount.
In the event that the product is found to not be faulty, you will be liable for all handling and shipping charges; including the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence.
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the product.
Refunds can take up to 10 days to reflect in your bank account. Should you not receive your refund within 10 days, kindly contact us on 0860 011 700.