Welcome to the big screens.
Super Retina in two sizes — including the largest display ever on an iPhone. Even faster Face ID. The smartest, most powerful chip in a smartphone. And a breakthrough dual-camera system. iPhone XS is everything you love about iPhone. Taken to the extreme.
Super Retina. In big and bigger.
The custom OLED displays on iPhone XS deliver the most accurate color in the industry, HDR, and true blacks. And iPhone XS Max has our largest display ever on an iPhone.
All-screen makes all the difference.
Exceptional materials.
The most durable glass ever in a smartphone. A beautiful new gold finish, achieved with an atomic-level process. Precision-machined, surgical-grade stainless steel bands. And a new level of water and dust resistance.
Surgical-grade stainless steel.
We use a special Apple-designed alloy that’s precisely machined to create structural bands in three finishes.
Wireless charging.
The glass back allows iPhone XS to charge wirelessly.3 And it charges even faster than iPhone X.
PVD color process.
Gold and space gray finishes use an advanced physical vapor deposition process on the stainless steel bands for colors and reflectivity that beautifully complement the glass.
Advanced Face ID.
Security is simple when your face is your password. You can unlock your iPhone, log in to apps, and pay for things with a glance. It’s the most secure facial authentication ever in a smartphone. And now it’s even faster.
Intelligent A12 Bionic.
This is the smartest, most powerful chip in a smartphone, with our next-generation Neural Engine. For amazing augmented reality experiences. Incredible portraits with Depth Control. And speed and fluidity in everything you do.
Breakthrough dual-camera system.
The world’s most popular camera is defining a new era of photography. Where an innovative sensor works with the ISP and Neural Engine to help you create photos like never before.
Smart HDR.
New secondary frames, a faster sensor, and the powerful A12 Bionic chip bring more highlight and shadow detail to your photos.
Larger and deeper pixels.
A new sensor creates better image fidelity, greater color accuracy, and reduced noise in low-light shots.
Enhanced bokeh effect.
Portrait mode photos look even more professional thanks to a sophisticated background blur.
All-new Depth Control. Now you can adjust the depth of field in portraits after you shoot.
And this. iPhone XS delivers Gigabit-class LTE for superfast download speeds.5 And up to 512GB of storage, making this our highest-capacity iPhone yet.
No other phone is like iPhone. Every decision that goes into iPhone makes it stand apart. From the way it’s made, to the way we build in privacy and security from the start, to the innovative ways we recycle its components.
| Display | |
|---|---|
| Touchscreen type | Multi‑Touch display |
| Touchscreen | Yes |
| Contrast ratio (typical) | 1,000,000 to 1 contrast ratio |
| Display brightness | 625 cd/m2 max brightness (typical) |
| Touch screen type | 5.8” Super Retina custom OLED display |
| Display type | 3D Touch |
| Display resolution | 2436‑by-1125‑pixel resolution at 458 ppi |
| Display diagonal | 14.7 cm (5.8") |
| Storage | |
| Internal storage capacity | 64 GB |
| Camera | |
| Optical zoom | 2x optical zoom |
| Rear camera resolution (numeric) | 12 MP |
| Front camera | Yes |
| Front camera resolution (numeric) | 7MP camera |
| Face detection | Yes |
| Multi-shot | Yes |
| Self-timer | Yes |
| Built-in flash | Yes |
| Digital zoom | digital zoom up to 10x |
| Video recording | 1080p HD video recording at 30 fps or 60 fps |
| Geotagging | Yes |
| Auto focus | Yes |
| Image stabilizer | Yes |
| Networking | |
| 4G standard | Gigabit-class LTE with 4x4 MIMO and LAA |
| Wi-Fi | Yes |
| Near Field Communication (NFC) | NFC with reader mode |
| 2G bands (primary SIM) | Yes |
| Wi-Fi standards | 802.11ac Wi‑Fi with 2x2 MIMO |
| 3G | Yes |
| 4G | Yes |
| 2G standards | GSM, EDGE |
| Bluetooth | Yes |
| Bluetooth version | Bluetooth 5.0 wireless technology |
| Ports & interfaces | |
| Lightning connector | Yes |
| Performance | |
| Flight mode | Yes |
| Proximity sensor | Yes |
| Operating system installed | iOS |
| Operating system version | iOS 12 |
| Accelerometer | Yes |
| Ambient light sensor | Yes |
| Navigation | |
| GPS | Yes |
| Assisted GPS (A-GPS) | Yes |
| GLONASS | Yes |
| Barometer | Yes |
| Multimedia | |
| Video formats supported | HEVC, H.264, MPEG‑4 Part 2, and Motion JPEG High Dynamic Range with Dolby Vision and HDR10 content AirPlay Mirroring, photos, and video out to Apple TV (2nd generation or later)6 Video mirroring and video out support: Up to 1080p through Lightning Digital |
| Audio formats supported | AAC‑LC, HE‑AAC, HE‑AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC‑3), Dolby Digital Plus (E‑AC‑3), and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+) Wider stereo playback User‑configurable maximum volume |
| Messaging | |
| MMS (Multimedia Messaging Service) | Yes |
| Short Message Service (SMS) | Yes |
| Yes | |
| Chat | Yes |
| Call management | |
| Speakerphone | Yes |
| Call blocking | Yes |
| Call hold | Yes |
| Battery | |
| Wireless video playback time | Up to 15 hours |
| Wireless audio playback time | Up to 65 hours |
| Battery type | Built-in rechargeable lithium-ion battery |
| Battery technology | Built-in rechargeable lithium-ion battery |
| Weight & dimensions | |
| Width | 9.50 cm |
| Depth | 17.60 cm |
| Height | 4.90 cm |
| Other features | |
| Volume control | Yes |
| Video playback | Yes |
| Music player | Yes |
| Processor | |
| Processor family | Apple |
| Packaging content | |
| Cables included | Lightning to USB Cable, USB Power Adapter |
| Quick start guide | Yes |
| Headset included | Yes |
| Battery charger included | Yes |
| Video | |
| Video call | Yes |
| Operational conditions | |
| Operating temperature (T-T) | 0° to 35° C (32° to 95° F) |
| Operating relative humidity (H-H) | 5% to 95% noncondensing |
| Operating altitude | tested up to 10,000 feet (3000 m) |
| Technical details | |
| Colour | Yes |
| Design | |
| Colour of product | Gold |
| Software | |
| Operating system installed | iOS |
| Operating system version | iOS 12 |
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700
