Experience the next level of silence
See what happens when it's just you and your music, with noise canceling that cuts more outside sound than ever before. And experience how smart headphones can be with advanced noise-canceling technology such as Adaptive Sound Control, and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control.
More power = even less noise
With our new HD Noise-Canceling Processor QN1, noise-canceling power is greatly enhanced. Having a dedicated NC processor also ensures the reproduction of your music is never compromised due to processor performance.
Block out more
Most noise-canceling headphones are designed to block out vehicle noise when traveling. The WH-1000XM3 headphones are no exception, but are also highly effective at blocking out daily noise like voices and the background sounds you might hear walking through a city.
Wireless freedom, Great Sound in silence
LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® wireless audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection
Sound you can believe in
A built-in amplifier integrated in HD Noise-Canceling Processor QN1 realizes the best-in-class signal-to-noise ratio and low distortion for portable devices and delivers exceptional sound quality. Powerful 1.57" drivers with Liquid Crystal Polymer (LCP) diaphragms make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40 kHz.
Smart listening by SENSE ENGINE – automatically adjusts to your situation
See how Adaptive Sound Control automatically detects your activity such as traveling, walking, and waiting, then adjusts ambient sound settings to you. And with Quick Attention, you can communicate without removing your headphones — simply place your hand over the housing to turn the volume down for instant conversation.
Talk at a touch with Quick Attention
Communicate without taking your headphones off. Place your hand over the housing to turn the volume down for instant conversation.
Find your perfect sound tone for every song from the presets, also easily customizable to your preference with Sony | Headphones Connect APP.
Virtual surround sound
Feel immersed in sound wherever you are. Experience audio optimized for different listening environments including outdoor stages, clubs, halls and arenas.
Sound Position Control
Choose the direction you want the sound to come from, just as you can with a wireless speaker.
Wear all day in total comfort
Super soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear pad contact for a stable fit. Comfort is further enhanced by a larger and deeper ergonomic ear space structure. And with a lighter weight design, your music is the only thing you’ll notice all day.
Smarter than your average headphones
Everything is at your fingertips. Answer hands-free phone calls with a double tap - or change tracks, adjust the volume and make calls by touching or swiping the panel. And help from your phone’s voice assistant is just one long press away.
Be smarter with Voice Assistant
Ask it questions. Tell it to do things. It's your own personal assistant, always ready to help. Simply press and hold the noise-canceling button and ask your phone's assistant something while pressing.
|Headphone frequency||4 Hz-40,000 Hz|
|Wearing style||Over Ear|
|Ports & interfaces|
|Bluetooth version||Bluetooth 4.2|
|Connectivity technology||Bluetooth Wireless|
|Quick start guide||Yes|
|Channels quantity||2.0 Channel|
|Weight & dimensions|
|Battery life (max)||30h|
|Colour of product||Black|
Delivering your online order
This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.
What will Delivery cost?
At this stage, all deliveries are free of charge
What is the delivery time frames?
Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday.
If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.
Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.
What if I miss my delivery?
We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
What if my items are damaged, faulty or incorrectly delivered?
Incorrect items or quantity delivered
Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0860 011 700
Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the incorrect items and replace them with the correct items.
Damaged or faulty items delivered
Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.
You can choose to notify us by:
Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za
We will get someone to uplift the damaged or faulty items and replace them with the correct items
Returns and refunds
What is Incredible Connection’s Repair, Exchange and Returns Policy?
Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.
You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.
The following cannot be returned or refunded:
In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:
In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.
Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700