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These are some of the first concerns people have when their electronic equipment is lost, stolen or damaged:
Q: Will my goods be replaced or repaired?
A: Your goods will, at the sole discretion of Abacus, be repaired if financially feasible or replaced if not.
Q: If replaced, will my goods be replaced with one of the same capability and/or value?
A: Yes, it will be replaced with the same or a similar product.
Q: How quickly will the claim be processed?
A: We know your electronic equipment is an indispensable item. Claims submitted with all claim documentation will be processed by Abacus within 5 days from the upon which all claim documentation is received. In the case of repairs, this turnaround time excludes the actual repair by the appointed agent.
View the full Insurance booklet here:
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